820 Attrition Management Jobs - Page 16

Graduate (any stream). 3-6 years of BPO experience , with at least 12 years as a Team Leader in Voice Process . Strong knowledge of Inbound/Outbound Voice Operations, Customer Handling, and Call Center Metrics . Excellent people management, coaching, and conflict resolution skills . Proficiency in MS Excel & reporting . Strong communication and interpersonal skills . Willingness to work in rotational shifts (including night shifts if required).

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements...

HIRING FOR TEAMLEADER (DOMESTIC PROCESS) Location - shivajinagar salary - upto 5LPA 1+ years of exp into team leader is mandatory contact Gopika - 7411782490

Role: HR Business Partner Title: Assistant Manager/Manager-HR Experience: 5-8 years Working Mode: Work from office Location: Bangalore Responsibilities: Develop effective ongoing relationships with business leaders, establishing yourself as a credible and trusted HR Business partner Execute people initiatives and drive HR functional excellence and process improvement across the spans supported Build a collaborative, transparent and employee friendly environment through regular employee connects and communication initiatives through touchpoints like 1 on 1s, Skip levels, FGDs, Rewards & Recognition, Stay Interviews etc. Drive events and activities aimed at developing a people first culture th...

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards companys vision. Additionally, the candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best people practices and process improvements, and u...

Roles and Responsibilities: Act as a single point of contact for associates for HR related requirements and associate queries Implement various associate engagement initiatives within the IBU/Department. Ensure adequate communication with associates to ensure adherence to HR policies and processes Facilitating associate communication within the IBU and provides a platform to raise their concerns and opinions through regular Town Halls, HR Meetings, Skips and Coffee Meets with Leaders. Facilitating associate development, motivation, engagement and retention through employee development programs and various HR initiatives Improved associate Relations through associate counseling and mentoring ...

Department: Sales –LAP (Loan Against Property) Education: Grad. 5–8 years of experience in Banking/NBFC sector. Locations: Telangana, Secunderabad , Mahbubnagar, Jaunpur ,Mirzapur,Gonda CTC: 30% hike on last package. Contact: 9653852049 (HR Gaurav)

Designation : Assistant Manager-Property & Casualty Insurance Experience - 08 to 12 years Job Location - Trivandrum Qualification - Graduate/Post Graduate Skills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance Claims Job Descriptions 8 to 12 years of experience with P&C Insurance background (Mandatory) in an MNC Preferable domain experience in submissions, Underwriting & Support , Policy Administration, claims etc Should have experience handling a team of 15 to 30 members (exposure in performance management, attrition management, grievance management) - Mandatory Excellent communication & Stakeholder management skills Graduate/ Post ...

Lead HR strategies, policies & practices Manage employee lifecycle from recruitment to exit Ensure compliance with labor laws & company values Develop performance review processes Employee engagement programs to drive motivation and retention. Provident fund Health insurance

Job Title: Sr. Executive/ Executive- HR Ops Job Summary: We have an exciting opportunity for a results-driven out of the box thinking HR Person. The HR Person needs to work with other members of the HR Department and employees to help and support the company on functional human resource objectives. This role will have a strong responsibility upon Employee Engagement & HR Operations and best practices within the organization. Responsibilities: • Take the entire responsibility for the entire joining (Documentation, Induction, ID generation) & Exit (Exit interviews, Exit form fill up and FNF) formalities. • Ensure that HR policies and processes are consistently administered both in the departme...

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407

Role Description: The Assistant Manager is responsible for leading a team in an international voice process, ensuring smooth operations, maintaining customer satisfaction, and driving performance improvements Key Responsibilities: - Team Leadership: Manage and mentor Team Leads and ensure smooth operations. - Inbound Voice Support: Oversee customer interactions and ensure high-quality service delivery. - Performance Management: Monitor KPIs, SLAs, and drive process improvements. - Escalation Handling: Address complex customer issues and ensure timely resolution. - Training & Development: Conduct coaching sessions to enhance team performance. - Client Coordination: Work closely with internati...

* Provide guidance * Delegate work * Coach team members * Communicate * Motivate * Evaluate performance

Job Title: Customer Service Team Leader Location: Gurugram Sec-32, Work from Office Company: Advatix Reports To: Customer Service Manager / Operations Manager Shifts- US Shift (Night Shift) Excellent Communication Skills Immediate Joiner only. Interested folks can share their CV- Hkaur2@advatix.com Call- 8448778081 Position Summary: We are seeking a dynamic and results-driven Customer Service Team Leader to guide and support a team of Customer Service Representatives (CSRs) in delivering exceptional customer experiences. The ideal candidate will be a natural leader, skilled communicator, and problem-solver with a strong understanding of logistics and service excellence. Key Responsibilities:...

Hiring for Team Leader Process type - Customer Service Process Experience required - 1-4 years of experience in team leader position Comms- Excellent comms required Must be aware about KRA and KPI'S. Must be aware about attrition and shrinkage. Salary upto 5.5 lpa Immediate Joiners required. Interested candidates call or whats app your CV to HR over - 7827292832

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com

-Analyze data to inform decision-making around workforce planning, budgeting, and resource allocation. -Provide guidance on company policies, procedures. -Develop HR strategies to drive business outcomes, including talent acquisition and development.

Roles and Responsibilities Manage employee grievances, ensuring timely resolution through effective communication channels. Develop and implement strategies to improve employee engagement, retention, and satisfaction. Conduct regular employee surveys to measure satisfaction levels and identify areas for improvement. Provide counseling services to employees on various HR-related matters such as performance management, disciplinary actions, etc. Analyze exit interviews to understand reasons behind employee turnover. Desired Candidate Profile 4-10 years of experience in Employee Relations or a related field. Strong understanding of attrition management, employee communication, employee counseli...

Roles and Responsibilities Conduct employee engagement surveys to measure levels of motivation, satisfaction, and commitment among employees. Analyze survey results to identify trends and areas for improvement in employee relations, communication, induction programs, retention strategies, talent engagement, and welfare initiatives. Develop action plans to address identified gaps and improve overall employee well-being. Collaborate with HR teams to implement effective grievance redressal mechanisms and ensure timely resolution of employee complaints. Provide training sessions on employee involvement techniques to enhance teamwork dynamics. Desired Candidate Profile 2-7 years of experience in ...

About mPokket mPokket is a rapidly growing and well-funded fintech startup in the lending domain. We offer small ticket loans, along with employability solutions, to the low-income youth via our mobile app. Started in 2016, mPokket is today among the top 5 fintech lenders in India, having disbursed more than Rs.14,000 crore to 50 lakh borrowers across 19000+ pin codes in India. As we look to scale the business another 10x-20x over the next few years, we are looking for ambitious and talented individuals who will be part of this amazing journey. \ Position Summary We are seeking a human resources professional who helps align an organizations people strategy with their business strategy. They ...

HRBP Manager | HRBP | IntouchCX | Overview: Were looking for a Human Resources Business Partner Manager who can act as the main point person for implementing and executing Human Resource plans and programs. The incumbent will play a key role in managing the successful outcomes of employee relations matters, mitigating corporate risk, and contributing to the overall positive effect of the Human Resources team. Roles and Responsibilities : Check overall pulse of teams through climate and engagement surveys Motivate the team through relationship building and real-time coaching Ensure compliance of HR policies Provide coaching and development based on performance evaluations to direct reports En...

Roles and Responsibilities Provide strategic support to business leaders by analyzing workforce planning data, identifying trends, and developing recommendations for improvement. Develop and implement effective employee engagement initiatives to boost morale, productivity, and retention rates. Collaborate with stakeholders to resolve complex employee relations issues through grievance handling and redressal processes. Design and manage performance management systems that align with organizational goals, ensuring fair treatment of employees at all levels. Analyze attrition patterns to identify areas for improvement in talent development programs. Desired Candidate Profile 3-8 years of experie...

Role & responsibilities :- Manpower Management, Employee EngagementGrievance HandlingAttrition ManagementEmployee RelationsPerformance AppraisalHR Policy FormulationHR PoliciesEmployee RetentionEmployee GrievancesGrievance ManagementAttrition Control Preferred candidate profile :- Hotels & Restaurants Retail Courier / Logistics - Logistics Tech Courier / Logistics - Other

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and ...

Job description Company: Prochant India Location: India Land CHIL SEZ IT Park, Saravanampatti, Coimbatore Experience Required: 5+ Years (Corporate HRBP experience mandatory) Industry: Healthcare / RCM / BPO Role Category: HR Business Partner Shift Timing: 6:30 PM 3:30 AM IST Working Days: Monday to Friday Job Description Prochant is hiring an experienced HR Business Partner (HRBP) to lead employee-centric HR functions, act as a strategic advisor to leadership, and enhance employee engagement and retention. If you are passionate about people, culture, and data-driven HR strategies, this is the role for you. Key Responsibilities Partner with leadership to implement effective HR strategies alig...