820 Attrition Management Jobs - Page 18

Job Title: RTM Executive (BPO Operations) Location: Gurgaon Company: Globiva Working Days: 6 days a week Role Overview: We are looking for a Real-Time Management (RTM) Executive to monitor and manage real-time operations across our BPO floor. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work under pressure while ensuring optimal staffing, shrinkage control, adherence, and service levels. Key Responsibilities: Monitor real-time adherence (RTA) and occupancy across all processes. Track login/logout, breaks, and overall agent availability. Maintain and circulate AHT, Shrinkage, Occupancy, and Service Level (SL) reports in real-time. Raise alert...

The Unit Manager - Turbo Cross Sell is responsible for managing the Outbound Call Centre operations to generate business for Cross Selling various products. This role involves overseeing a team responsible for generating interest among pre-approved customers for the Bank's financial services through an outsourced call center. The key responsibilities include achieving business targets, managing costs, ensuring ROI, revenue generation, attrition management, and adherence to processes. The ideal candidate should have a strong understanding of call center management and technology, particularly in utilizing dialer technology to enhance business growth. Additionally, the candidate will be managi...

Job description: Looking BPO Industry The HRBP (Human Resources Business Partner) role is a strategic position within the HR department that acts as a bridge between HR and business units. Instead of just focusing on administrative tasks, an HRBP works closely with leadership and managers to align HR strategies with business goals. Heres a breakdown of what an HRBP typically does: 1. Strategic Partnering: Works with business leaders to understand their goals and challenges, and provides HR strategies to support them. 2. Talent Management: Helps with workforce planning, recruitment strategies, succession planning, and performance management. 3. Employee Relations: Advises on employee issues, ...

Role & responsibilities Plan, execute and implement the Internal Communication and Employee Engagement programs to meet the strategic goals that integrate with company's objectives Support various internal stakeholders such as Recruitment, HR Operations, Payroll, L&D, cross-functional collaboration teams, and Management Team with communication and design requirements. Design, implement and conduct the service line orientation programmed for new joiners. Handling Employee Communication by organizing Focus Group sessions, Meet the Leader sessions, develop action plan and ensure timely execution to address employee problems Facilitating creation of Fun Committees on the floor and driving period...

Designation : Lead / Sr. Executive - HRBP Department: Human Resources Work Location : Visnagar [Work From Office] About the role: Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who are able to build relationships with their employees. The right person will thrive in an "all hands on deck" environment, who takes genuine interest in solving people and employment-related issues and is able to resolve quickly. This role is broadly about developing People Strategy, practicing Employee Relations and cultivate subject matter expertise in addressing issues pertaining to employment and employee relations across. What You'll Do: Proactively ...

Job Description: Manage a team of 15 plus associates. Client Interaction (emails and telephone) Create and maintain performance and productivity reports on a daily basis. Communicate and work with all support departments to ensure the availability of infrastructure. Ensure that the attrition levels are kept to a bare minimum. Ensure that the defined SLA"s are met for the process. Ensure that productivity numbers are tracked on a daily, weekly, and monthly basis and identify. associates who are not meeting these numbers. Come up with training programs to ensure that the gaps are met on the productivity and quality levels. Key Responsibilities areas (KRA"s): Responsible for overall and individ...

Ontime Talent Acquisition & smooth onboarding Training, coaching of staff Performing Performance reviews, Statutory compliance Maintaining workplace health Send your resume and a cover letter to hr@meditekindia.com, call us on +91 6360250430. Required Candidate profile Must have the experience in handling total HR operation of the organization smoothly

As the Sales Development Executive (SDE), your primary responsibilities will include optimizing the route of Retail Sales Personnel (RSP) to ensure regular visits to Secondary Urban Distributors (SUBD). You will be tasked with classifying SUBD based on value sales and weighting the frequency of visits accordingly. Additionally, you will be responsible for identifying and finalizing prospects for RSP and SUBD, as well as ensuring backup creation for the existing Sales Support (SS) team. Part of your role will involve maintaining a funnel of backup Salesman/Distributor, which needs to be refreshed periodically. You will track absenteeism and monitor man-days closely to ensure consistency in pr...

Customer Service TL.Experience in Banking /Financial Services /Insurance or BPO Exp on BPO Metrics(CSAT, AHT, Shrinkage, Quality scores, KPI).Handling Escalation calls of Customers.Track Customer Satisfaction & ensure closure of complaints.

Role & responsibilities: 1. Employee Relations : Handle employee relations issues and ensure effective management of grievances. Provide guidance and support on disciplinary actions. 2. Talent Management : Assist in talent acquisition, retention strategies, and succession planning. Partner with management to identify and nurture high-potential employees. 3. Performance Management : Oversee the performance appraisal process, provide coaching to managers and employees, and ensure alignment with organizational goals. 4. Training & Development : Identify training needs and design, implement, and monitor employee development programs. 5. Policy Implementation : Assist in the development and imple...

As a Senior Executive+ AM HR Hiring at Apelo Consulting, you will play a crucial role in our expanding team based in Gurgaon. We are seeking a passionate HR professional with a minimum of 3-5 years of hands-on experience in HR, particularly from BPO/KPO, Business Consulting, or Healthcare Market Research industries. Your primary responsibility will involve end-to-end recruitment for mid to senior-level positions across various departments, focusing on hiring competitive professionals from relevant industries through cost-effective strategies. Additionally, you will be expected to foster relationships with colleges/universities for campus hiring, maintaining a strong fresher pipeline. Exposur...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

The Human Resource Operations role is responsible for the administration and execution of HR programs, services, and processes. This role ensures the smooth delivery of HR services, maintains data integrity, and drives operational efficiency. The focus is on process optimization, system administration, and compliance to support the employee lifecycle and organizational objectives. Key Responsibilities: HR Administration & Systems: Manage and maintain HR-related paperwork and documentation. Administer Human Resource Information Systems (HRIS), ensuring data accuracy and efficiency. Implement and improve HR processes, policies, and procedures. Support the implementation of new HR systems and t...

Designation : Lead / Sr. Executive - HRBP Department: Human Resources Work Location : Visnagar [Work From Office] About the role: Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who are able to build relationships with their employees. The right person will thrive in an "all hands on deck" environment, who takes genuine interest in solving people and employment-related issues and is able to resolve quickly. This role is broadly about developing People Strategy, practicing Employee Relations and cultivate subject matter expertise in addressing issues pertaining to employment and employee relations across. What You'll Do: Proactively ...

We are looking for a dynamic and detail-oriented HR Executive to join our team at BigBasket. The ideal candidate will assist with day-to-day HR operations, recruitment coordination, employee engagement, and administrative support. This is an excellent opportunity for a motivated individual to grow within a fast-paced, technology-driven retail organization. Key Responsibilities: Assist in end-to-end recruitment for frontline, delivery, and support staff Coordinate with internal departments and vendors for interview scheduling and follow-ups Handle onboarding, documentation, and joining formalities of new employees Maintain and update employee records, attendance, and database systems Assist i...

Position: HR Business Partner - Sales Reporting to: Direct Reporting - Vice President Sales, Matrix Reporting - CHRO Location: Gurgaon What is the role? As an HR Business partner, you provide strategic HR advice to Sales leaders, improving the quality of decisions and driving business value. You proactively shape business transformation, cultivate organizational capability, leadership pipelines, and a culture of Performance with Care, translating strategic business objectives into effective people plans Key Responsibilities & goals: Provides dedicated HR support to a Sales Region/BU Leverage understanding of business and HR solutions to influence strategic people priorities including sales p...

Hi Dear , Job Seeker's We are hiring for Team Leader Position : Team Head /Lead Salary : 35,000 CTC /4.3 LPA Qualification : Graduation /PUC/Diploma Experience: Sales /BFSI / BPO Process: Banking Process Company : Alldigi Tech Location: Bangalore Experience Note : Should have Min 1 years of experience in handling a sales Team Location Note: BTM(SS Plaza) About the Role: We are hiring Team Leaders for a dynamic BPO Sales Process. The ideal candidate should have at least 1 year of experience in handling outbound/inbound sales teams within a BPO environment. This role requires strong leadership skills, sales expertise, and the ability to drive a team towards achieving business targets. Key Resp...