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3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Assistant Manager in this role is responsible for leading a team in an international voice process, ensuring smooth operations, maintaining customer satisfaction, and driving performance improvements. As an Assistant Manager, your key responsibilities will include managing and mentoring Team Leads to ensure smooth operations, overseeing customer interactions for high-quality service delivery, monitoring KPIs and SLAs for performance management, addressing complex customer issues for timely resolution, conducting coaching sessions for team performance enhancement, working closely with international clients for maintaining service standards, and identifying areas for process improvement an...
Posted 3 months ago
10.0 - 15.0 years
8 - 12 Lacs
Ahmedabad
Work from Office
Oversee all aspects of human resources practices Manage the recruitment and selection process Develop and implement HR strategies Manage performance appraisal system Assess training needs to apply training programs Ensure legal compliance throughout Required Candidate profile Having 15 + years of experience in HR and recruitment and currently working as HR Manager In-depth knowledge of labor law and HR best practices Degree in Human Resources People oriented results driven
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Noida
Work from Office
We have an urgent hiring for HRBP-Role (MALE CANDIDATES ONLY) for Noida Location. Roles and Responsibilities - Drive governance on critical human resource metrics such as retention, engagement . - Operate independently & ensure employee satisfact ion & development of the team be leading training, mentoring, HR initiatives and best Practices. - Directly interact with the customer and you should have phenomenal Stakeholder Management skills - Lead the way in implementing change initiatives related to culture, performance, recognition and policies - HR programs related to manpower planning & recruitment, Vendor mgmt., BGV & Onboarding, leave and attendance mgmt. employee engagement, performance...
Posted 3 months ago
2.0 - 4.0 years
1 - 3 Lacs
Chennai
Work from Office
Preferred candidate profile Team management experience preferred; familiarity with client-facing operations in media/BPO domain People management and delivery ownership • Client and stakeholder communication • SLA/KPI tracking and escalation handling • MS Excel & PowerPoint proficiency • Risk & compliance awareness • Familiarity with client/traffic processes Coaching and performance monitoring • Internal compliance practices • Process-specific SOPs • Dashboard publishing and quality tools • Escalation matrix and audit formats • Lead a team of 1520 analysts, drive SLA/KPI adherence, and support delivery excellence • Serve as client-facing SPOC and manage updates, requests, and escalations • M...
Posted 3 months ago
7.0 - 12.0 years
12 - 22 Lacs
Chennai
Hybrid
The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiatives in line with Global HR strategy (f...
Posted 3 months ago
5.0 - 8.0 years
6 - 8 Lacs
Noida
Work from Office
Urgently hiring TEAM LEADER- FINANCE & ACCOUNTS Profile for the MNC Organization. Salary : 6Lac to 8.5Lac Shift : Night 5 Days working Work from office Cab & Meals also available NOTE : Must have at least 2 yrs of exp. as a "TEAM LEADER ON PAPER". Required Candidate profile Required 5yr to 8Yrs of exp. in F&A profile exp of handling 10-15 FTEs Advanced excel like V/H look up, Pivot Table knowledge of Attrition & Shrinkage. Exp. from AP/AR/Reconciliation/R2R 9335-906-101
Posted 3 months ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Country: India Work Location: Any Work Location: Bengaluru, Karnataka, India Openings: 1 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 5 - 8 Yrs. Preferred Industry: Security Qualification Required: Graduate Salary: INR 45000 Key Skills: Functional Area: Security Services Job Introduction: Zonal HR Support ( HRBP) Key Responsibilities: 1. Monthly Town Hall /Open House Sessions Objective: Enhance employee engagement, provide corporate updates, and gather feedback. Frequency: Conduct a minimum of 8 sessions per month at sites with 50+ headcount and critical locations. Key Deliverables: Explain employee benefits, corporate updates, employee welfare programs...
Posted 3 months ago
4.0 - 5.0 years
6 - 8 Lacs
Ahmedabad
Work from Office
Roles & Responsibilities: Employee Engagement Activities: Design and implement engagement programs, Monitor, and analyze engagement metrics Corporate Social Responsibility (CSR): Plan and execute CSR initiatives, Promote, and integrate CSR values Recognition and Rewards (RnR): Develop and manage reward systems, Organize RnR events Festival Celebrations: Plan and organize festive events, Ensure inclusivity and cultural diversity Skip-Level Meetings: Facilitate meetings between employees and senior management, Address feedback and insights Induction & Onboarding: Design onboarding programs, Conduct new hire orientation and training Report and MIS: Prepare and analyze HR reports, Track, and rep...
Posted 3 months ago
5.0 - 10.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Hiring for the HRBP Assistant Manager. Responsibilities Collaborate with business leaders to understand and address HR needs. Manage employee relations issues and provide guidance on performance management. Support talent management processes, including recruitment, onboarding, and career development. Drive HR initiatives that align with business objectives and improve organizational effectiveness. Assist in the development and implementation of HR policies and programs. Conduct training sessions to promote company culture and employee engagement. Ensure compliance with labor laws and regulations. Analyze HR data to provide insights and solutions. Qualifications Bachelor's degree in Human Re...
Posted 3 months ago
3.0 - 8.0 years
4 - 6 Lacs
Hospet, Raichur
Work from Office
Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. ...
Posted 3 months ago
11.0 - 14.0 years
30 - 37 Lacs
Bengaluru
Hybrid
Role & responsibilities Strategic Partnership: Provide strategic input and leadership on decisions affecting the organization, including workforce planning, organizational design, and talent management Act as a trusted advisor to people leaders on a wide range of HR matters, including conflict resolution, performance improvement, and employee engagement Talent Management: Lead talent management initiatives including performance reviews, succession planning and leadership development Partner for key talent development & growth Culture and Change Management: Serve as a People & Culture advisor, coach, and partner with people leaders to ensure their success Drive and support organizational chan...
Posted 3 months ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Job Description The HR Business Partner (HRBP) plays a critical role in aligning business objectives with people strategies for a specific function or business unit. Acting as a key member to leadership and a trusted partner to employees, the HRBP supports organizational goals through workforce planning, performance management, talent development, and employee engagement initiatives. This role involves interpreting HR data to identify trends, proactively resolving employee relations issues, guiding change management, and ensuring policy compliance. HRBPs collaborate closely with managers to build high-performing teams and foster a strong, inclusive work culture. Additionally, HRBPs at NxtWav...
Posted 3 months ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Senior Manager Study Abroad (Pathways), you will be responsible for leading a high-performance sales team that focuses on counseling students for global education opportunities. You will collaborate closely with Sales Managers and Academic Counselors to drive revenue, close high-ticket consultative sales, and ensure student success. Your main responsibilities will include leading a regional team comprising 45 Managers and 25-30 Academic Counselors, driving monthly/quarterly enrollment and revenue targets, managing the entire sales funnel from lead conversion to post-sale engagement, monitoring team pipelines, sales metrics, and funnel hygiene regularly, coaching Managers to improve prof...
Posted 3 months ago
9.0 - 14.0 years
10 - 15 Lacs
Hyderabad, Bengaluru
Work from Office
Roles & responsibilities: Developing and implementing HR strategies and initiatives aligned with the overall business strategy. Maintain the entire life cycle of employees, starting from hiring to retiring. Bridging management and employee relations by addressing demands, grievances, or other issues. Managing the recruitment and selection process (Bulk Hiring: 100+ Positions). Administering pay, benefits, and leave and enforcing company policies and practices. Delivering best admin support to ensure smooth branch functioning. Helping businesses grow their branch revenues. Hiring Forecasting Monthly COE and HR Review Reports and insights to Country Head Stakeholder Management Vendor Managemen...
Posted 3 months ago
3.0 - 8.0 years
4 - 7 Lacs
Navi Mumbai
Work from Office
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...
Posted 3 months ago
1.0 - 2.0 years
0 - 0 Lacs
raipur
On-site
Job Description: We are seeking a dynamic and experienced Voice Process Team Lead to join our growing team. As a Team Lead, you will play a pivotal role in managing day-to-day operations, ensuring team performance, and maintaining high standards of service delivery. Key Responsibilities: Lead and manage a team of voice process associates, ensuring optimum performance and productivity. Handle team dynamics, provide training and guidance, and maintain a positive work environment. Generate and review daily, weekly, and monthly performance reports. Conduct RAG (Red, Amber, Green) analysis to track team performance and implement corrective actions where necessary. Oversee leave management and att...
Posted 3 months ago
15.0 - 24.0 years
22 - 32 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Hybrid
AVP/Sr. Manager - HRBP-15+ years - Pune/Bangalore/Mumbai Summary Are you a seasoned HR professional passionate about employee engagement, change management, and aligned business strategies? Heres a golden opportunity to leverage your deep HRBP expertise with a dynamic, people-centric organization dedicated to excellence. We are looking for an AVP/Sr. Manager - HRBP with 15+ years of experience who is driven to create impact and bring transformative growth to our workplace culture. Location- Pune, Mumbai, Bangalore Your Future Employer A globally renowned company known for its insurance, risk management and consulting business. As part of this reputed organization, you'll play a strategic rol...
Posted 3 months ago
8.0 - 12.0 years
22 - 27 Lacs
Chennai
Hybrid
Job Description: HR Business Partner The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiativ...
Posted 3 months ago
3.0 - 5.0 years
7 - 10 Lacs
Gurugram
Hybrid
About the Role: Were looking for a hands-on, enthusiastic Junior HR Business Partner to join our growing team. This role is a great fit for someone with around 3 - 4 years of experience who enjoys working across various HR functions and wants to make a real impact. Youll support key people processes such as performance management, employee engagement, and HR operations, while also being the first point of contact for everyday employee queries. If youre someone who enjoys balancing strategic thinking with rolling up your sleeves to get things done wed love to hear from you. Must Haves: Strong track record of leadership skills Excellent communication skills Statutory & compliance knowledge Str...
Posted 3 months ago
3.0 - 6.0 years
3 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Coordinate site HR activities such as recruitment drives and onboarding processes. Analyze attrition rates to identify areas for improvement in employee retention strategies. Oversee vendor management, contract labor management, and blue collar hiring processes. Ensure accurate attendance maintenance and leave management for employees. Manage payroll processing, including salary calculations, statutory compliance, and tax deductions. Experience in warehouse manpower management. Attendance management, Week-Off, leaves and Overtime. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in ...
Posted 3 months ago
9.0 - 13.0 years
25 - 32 Lacs
Pune, Chennai, Bengaluru
Work from Office
Strategic partner to BUs with at least 800 employees, HR initiatives relevant , provide solutions, maximize people capability , change leadership , end to end employee lifecycle , process improvements, partner with talent Management, PM, TA, teams Required Candidate profile 10-12 yrs exp in HR, strong business acumen, expertise in talent management, employee relations, and org development. Must excel in stakeholder engagement, data-driven decisions, and driving culture .
Posted 3 months ago
2.0 - 7.0 years
5 - 8 Lacs
Bengaluru
Work from Office
About the Job Were changing the way people think about customer care, and we need your help! We are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures. Additionally, the Team Lead will play a key role in fostering team growth through regular performance assessments, training initiatives, and personalized career development planning. As a Team Lead, You Will Oversee and support Customer Service and Technical Support Representatives (CSRs), while also handling chat interactions when required. Faci...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
The candidate will be responsible for managing a team of 5-7 Relationship Managers (RMs) and providing guidance and mentorship to enhance customer engagement. Key responsibilities include customer portfolio management across various segments, reviewing RM portfolio performance, driving initiatives for book growth, cross-selling products, and improving customer experience. Collaboration with Branch Banking channels and CO is essential to identify growth opportunities and develop strategies aligning with organizational objectives. Key Responsibilities: - Manage and lead a team of 5-7 RMs to achieve organizational goals related to liability book growth, fee income, and portfolio quality metrics...
Posted 3 months ago
1.0 - 6.0 years
4 - 8 Lacs
Hyderabad, Telangana, India
On-site
Hiresquad Resources is looking for a skilled Team Leader / Assistant Manager to join an International BPO specializing in the Banking Process . If you have a proven track record leading teams in an international BPO banking environment and excel at managing operational metrics, we encourage you to apply. Qualifications Experience: Must have experience as a Team Leader in an International BPO with Banking Process (Mandatory) . Must have worked in a Banking Process . Overall 3+ years in BPO / Contact Center domain is a must. Education: Only Graduates are eligible. Skills Communication: Excellent Communication Skills are essential. Team Handling: Proven experience in Team Handling , including m...
Posted 3 months ago
3.0 - 8.0 years
4 - 6 Lacs
Navi Mumbai
Work from Office
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...
Posted 3 months ago
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