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2.0 - 5.0 years
3 - 5 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for Vashi This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, b...
Posted 3 months ago
7.0 - 11.0 years
10 - 12 Lacs
Noida, Delhi / NCR
Work from Office
Job Title: Human Resources - Business Partner - 10+ Years Experience Location: Noida Sec 63 Department: Human Resources Experience: 10+ years Job Summary: We are seeking a highly experienced and strategic General Manager - Human Resources to drive key HR initiatives and support business goals. The ideal candidate will take full ownership of the HR function , ensuring structured HR processes and reducing dependency on individuals. They must excel in Performance Management (PMS), Learning & Development (LMS), Succession Planning, Talent Acquisition Strategy, Employee Engagement, Retention, and defining Key Responsibility Areas (KRA) & Key Performance Indicators (KPI). Key Responsibilities: 1. ...
Posted 3 months ago
11.0 - 21.0 years
9 - 15 Lacs
Navi Mumbai
Work from Office
ESCON ELEVATORS PVT. LTD. - 35 YEARS OF EXCELLENCE - LEADING ELEVATOR MANUFACTURING COMPANY - Call : 9594090186 - Mail ID : tasales@esconelevators.com - Working Days : 06 (Mon to Sat) - Working Hours : 9am to 6pm - Working Location : Mahape (Near By Ghansoli) , Navi Mumbai Position: Senior Manager HR- Ops Department: HR Objective: Ensure that the organization's human resources are effectively managed and aligned with its operational goals, while also fostering a positive work environment and ensuring legal compliance. Functions Handled Onboarding and Induction Setting Job Descriptions Employee Confirmation and Documents Employee Relations Policy Making and Implementation Attendance and Leave...
Posted 3 months ago
5.0 - 7.0 years
6 - 8 Lacs
Pune
Work from Office
We are seeking a dynamic and experienced HR professional to lead our Human Resources function, tailored to the unique needs of the manufacturing sector. The ideal candidate will be responsible for driving HR strategy, managing talent, ensuring compliance, and fostering a productive work environment aligned with our growth objectives. Key Responsibilities 1. Talent Acquisition and Management Develop and implement recruitment strategies specific to the manufacturing industry. Manage the complete recruitment life cyclefrom sourcing to onboarding. Build employer branding strategies to attract and retain top talent. 2. Employee Relations and Engagement Address employee grievances and manage confl...
Posted 3 months ago
3.0 - 5.0 years
2 - 4 Lacs
Kolkata
Work from Office
Job Title: Sr. Executive/ Executive- HR Ops Job Summary: We have an exciting opportunity for a results-driven out of the box thinking HR Person. The HR Person needs to work with other members of the HR Department and employees to help and support the company on functional human resource objectives. This role will have a strong responsibility upon Employee Engagement & HR Operations and best practices within the organization. Responsibilities: • Take the entire responsibility for the entire joining (Documentation, Induction, ID generation) & Exit (Exit interviews, Exit form fill up and FNF) formalities. • Ensure that HR policies and processes are consistently administered both in the departme...
Posted 3 months ago
4.0 - 9.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer ...
Posted 3 months ago
4.0 - 9.0 years
4 - 9 Lacs
Hyderabad, Telangana, India
On-site
Roles and Responsibilities The role as an Business HR will be far from one-dimensional. Incumbent shall undertake a wide range of HR tasks, like Talent Acquisition, Talent Development, Stakeholder Management, Employee Engagement & HR Service Delivery.Act as a single point of contact for employee queries on HR-related topics. Planning and execution of end to end Talent acquisition activities of Front Line Sales and First Level Leadership roles Ensure that optimal hiring source mix is achieved Conducting employee on boarding and help plan training & development Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise Promot...
Posted 3 months ago
5.0 - 10.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Position: Assistant Manager / Dy. Manager - IMS Required IMS (Asst. Manager - Dy. Manager) Experience: 8 - 10 years in Business Excellence and Integrated Management Systems. Job Description : As a BPO Assistant Manager - Inbound Process, you will oversee the day-to-day operations of the inbound customer service team. Your mission is to ensure exceptional service quality, efficient process management, and lead your team to meet and exceed performance metrics. Post BPO Assistant Manager - Inbound Process Job Responsibilities Manage and lead the inbound process team. Ensure adherence to service quality standards. Monitor and analyze performance metrics. Develop strategies for process improvemen...
Posted 3 months ago
12.0 - 20.0 years
10 - 15 Lacs
Noida
Work from Office
Job Description: We are seeking a mature, disciplined, and empathetic Senior HR Manager with 15+ years of experience in handling end-to-end HR responsibilities, especially in maintaining organizational discipline, enforcing office decorum, and leading employee engagement activities. The ideal candidate should possess a strong presence, excellent interpersonal and conflict-resolution skills, and a deep understanding of how to build a productive, respectful, and positive work culture. Key Responsibilities: Maintain decorum and floor discipline across all departments (office, support staff, etc.) Monitor employee conduct and handle violations with fairness and authority. Establish, communicate,...
Posted 3 months ago
6.0 - 10.0 years
16 - 20 Lacs
Hyderabad
Work from Office
We are looking for a dynamic and strategic Senior Manager HR Business Partner (HRBP) to support a span of approximately 200+ employees, primarily comprising technology teams IN Hyd and US team. The ideal candidate will be responsible for driving strategic people initiatives, ensuring high-impact HR delivery, and acting as a trusted advisor to business leaders. Key Responsibilities: Serve as the primary HR partner for a diverse workforce across India and U.S. teams. Drive employee retention strategies, identifying risk areas and proactively addressing engagement and attrition issues. Lead and implement succession planning frameworks across functions. Manage and improve the performance apprais...
Posted 3 months ago
10.0 - 15.0 years
10 - 14 Lacs
New Delhi, Faridabad
Hybrid
Position Type: Permanent Qualification: Any Graduate, MBA in HR (Preferred) Experience: 8- 12 years Preferred Candidates: From B2B E-commerce Industry, NBFC, Construction, Engineering Role: Individual Contributor L&T SuFin is a B2B Ecommerce Platform which will leverage L&Ts deep knowledge and capabilities in Procurement (through its huge volume of annual procurement) and Logistics, Financing, and IT solutions.This platform is essentially a digital marketplace for SME buyers and sellers (mainly focused on construction and industrial products & services) to connect in an efficient manner, thereby enabling sellers to expand their sales reach, and for buyers to find required products and servic...
Posted 3 months ago
3.0 - 5.0 years
10 - 18 Lacs
Chennai
Work from Office
Associate Manager HRBP (South) Chennai | Full-Time | Work From Office People. Purpose. Performance. You run the vibe. Who We Are At Shaadi.com, were more than just a platform — we’re a people-powered movement creating real connections and lifelong stories . Behind the scenes, it’s our teams that bring the magic to life. We’re now looking for an HRBP who blends business thinking with big heart energy – someone who can shape culture, fuel performance, and make people feel truly seen. What You'll Do • Be the People Anchor – Own the full HR journey for Sales, CRM, and Service teams. From onboarding to offboarding, you’re the first call and the trusted voice. • Smooth Operator – Handle inductions...
Posted 3 months ago
3.0 - 7.0 years
4 - 7 Lacs
Noida, Lucknow, Bengaluru
Work from Office
Hello Jobseekers!! Greetings From ShiningStars ITPL We are seeking highly motivated and experienced BPO Team Leaders to oversee and manage a team of customer service/sales representatives across both domestic or international processes. The ideal candidate will be a strong leader with a proven track record of driving performance, ensuring operational excellence, and fostering a positive team environment in a fast-paced BPO setting. Locations We're Hiring For: LUCKNOW, NOIDA and BENGALURU. Qualification and Experience: A graduate with experience in the BPO domain is a must. Lucknow : Overall 3 years of experience including 1 year as a Team Leader in BPO customer support. Noida : Minimum 2-3 y...
Posted 3 months ago
1.0 - 5.0 years
5 - 6 Lacs
Kochi, Mysuru
Work from Office
Role & responsibilities :- Manpower Management, Employee EngagementGrievance HandlingAttrition ManagementEmployee RelationsPerformance AppraisalHR Policy FormulationHR PoliciesEmployee RetentionEmployee GrievancesGrievance ManagementAttrition Control Preferred candidate profile :- Hotels & RestaurantsRetailCourier / Logistics - Logistics TechCourier / Logistics - Other
Posted 3 months ago
1.0 - 6.0 years
3 - 5 Lacs
Thiruvananthapuram
Work from Office
We are looking for a dynamic and detail-oriented HR Executive to join our team at BigBasket. The ideal candidate will assist with day-to-day HR operations, recruitment coordination, employee engagement, and administrative support. This is an excellent opportunity for a motivated individual to grow within a fast-paced, technology-driven retail organization. Key Responsibilities: Assist in end-to-end recruitment for frontline, delivery, and support staff Coordinate with internal departments and vendors for interview scheduling and follow-ups Handle onboarding, documentation, and joining formalities of new employees Maintain and update employee records, attendance, and database systems Assist i...
Posted 3 months ago
2.0 years
4 - 5 Lacs
Jaipur
Work from Office
Experience-Overall 1 to 2 years of experience(Only BPO Candidates apply). Responsibilities: 1. Recruitment and Staffing: 2. Employee Relations: 3. Performance Management 4. Compensation and Benefits 5. HR Policies and Procedures Providing counseling services to employees, participating in recruitment and dismissal processes, and performing employee background checks. Package 4 to 5LPA Location- Jaipur Role & responsibilities
Posted 3 months ago
2.0 - 5.0 years
1 - 5 Lacs
Indore, Ahmedabad
Work from Office
About the Role You will be responsible for solving organizational challenges through people related solutions. You will create people agenda that will enable business to realize their ambitions. You will work side by side with business, completely hands on, to get things done on a variety of people- related areas Key Responsibilities: 1. Facilitate the Organization in transitioning from Talent Retention to Talent Management, linking the culture of the Organization to Business needs. 2. Ability to manage the AOP & do manpower planning for the business 3. Lead the performance management cycle (PMS) right from KRA setting, performance and leadership competency review, normalization and incremen...
Posted 3 months ago
2.0 - 5.0 years
0 - 2 Lacs
Ahmedabad
Work from Office
Position: HRBP Executive Location: Ahmedabad Experience: 25 years Department: Human Resources Employment Type: Full-time About Hi-Tech Digital Solutions: Hi-Tech Digital Solutions is a leading global provider of engineering, business process, and digital transformation services. Headquartered in India, we serve clients across various industries including manufacturing, retail, healthcare, and more. With a focus on innovation, operational excellence, and customer-centricity, Hi-Tech empowers businesses to achieve agility and efficiency through tailored digital solutions. Our vibrant work culture, people-first philosophy, and continuous learning environment make us a preferred employer in the ...
Posted 3 months ago
2.0 - 6.0 years
4 - 6 Lacs
Mumbai Suburban
Work from Office
Job Description - Assistant Manager HR Operations We are looking for a highly organized and proactive Assistant Manager HR Operations to support the HR needs of our Sales Department across PAN India. This role demands in-depth understanding of payroll, incentive structures, and HR processes tailored to sales teams. The ideal candidate will have at least 2 years of HR operations experience and a strong grip on tools like Spine HRMS, SAP SuccessFactors, and advanced Excel. Key Responsibilities: • Manage end-to-end payroll processing for the Sales workforce across multiple regions in India, ensuring accuracy and compliance. • Handle compensation and benefits administration, with a focus on sale...
Posted 3 months ago
7.0 - 12.0 years
8 - 17 Lacs
Gurugram
Work from Office
We are hiring for TOP MNC for International Non-Voice Chat Support (Retail background) Location - Gurugram. Shift- 24/7 Please Note- Need to be flexible work from office all 5 Days. Experience of experience and salary: 6- 9 Years, Sr Analyst (Team Lead)- 6LPA- 8.50LPA , must have 1+ years of experience in retail background with people management. 8- 12 Years, Ops Specialist (Assistant Manager)- 9LPA - 12LPA, must have 2+ years of experience in retail background with people management. 11- 15 Years , Associate Manager - 14- 18LPA, must have 3+ years of experience in retail background with people management. Notice Period - Immediate - 15 Days max. Qualification- Graduate and postgraduate Skil...
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
Role & responsibilities Lead a team of 15-20 analysts, drive SLA/KPI adherence, and support delivery excellence • Serve as client-facing SPOC and manage updates, requests, and escalations • Monitor performance, conduct regular coaching, and implement feedback mechanisms • Ensure compliance, risk management, and process improvement initiatives • Maintain real-time communication with clients, internal teams, and stakeholders . Preferred candidate profile People management and delivery ownership • Client and stakeholder communication • SLA/KPI tracking and escalation handling • MS Excel & PowerPoint proficiency • Coaching and performance monitoring 2-4 years of experience in people management o...
Posted 3 months ago
9.0 - 14.0 years
18 - 22 Lacs
Pune
Work from Office
The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expect...
Posted 3 months ago
3.0 - 5.0 years
5 - 5 Lacs
Bengaluru
Work from Office
Zonal HR Support ( HRBP) Key Responsibilities: Monthly Town Hall /Open House Sessions Objective: Enhance employee engagement, provide corporate updates, and gather feedback. Frequency: Conduct a minimum of 8 sessions per month at sites with 50+ headcount and critical locations. Key Deliverables: Explain employee benefits, corporate updates, employee welfare programs, and social benefits. Address employee queries related to salary, PF, ESIC, mediclaim, etc. Conduct employee engagement activities, including Reward and Recognition (R&R) programs where feasible. Identify high-potential employees for succession planning during interactions. Detect early signs of attrition, especially among potent...
Posted 3 months ago
3.0 - 7.0 years
7 Lacs
Chennai
Work from Office
Strong experience in attrition management, employee Retention and engagement. Drive core HR programs such as PMP and compensation planning. Handle employee counseling grievances Generate data and Prepare Report decks for various HR MIS. Demographics report, Attrition, Communication transfers etc. Handle the activities on the floor. Ensure correct participation fair selection, counseling and championing the philosophy. Contact Person: Divya R Email ID: rdivya@gojobs.biz
Posted 3 months ago
1.0 - 4.0 years
0 - 0 Lacs
mumbai city
On-site
Minimum 1 to 3 years of experience as a Team Leader in a BPO, preferably handling outbound personal loan or financial product sales . Strong leadership, communication, and interpersonal skills. Experience in managing performance metrics and reporting. Target-driven with a customer-centric approach. Proficiency in MS Excel, CRM tools, and call center software. Please Connect with Deepak : 9820299802 Shafiq : 90216 41531
Posted 3 months ago
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