Asst. Banquet Sales Manager

Education and Experience

• High school diploma or GED;

  2 years of experience

  in sales and marketing, guest services, front desk, or a related professional area.

• OR

  a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;

  no experience required

  .

• Solicits and books local catering and develops group business opportunities.
• Assists in creating and distributing catering sales revenue budgets and forecasts.
• Monitors weekly booking goals and prepares incentive reports for catering leaders.
• Ensures adherence to booking guidelines and maximizes space utilization and revenue.
• Supports catering sales/marketing plans addressing revenue, customer needs, and target markets.

• Assists with selling and executing catering promotions.
• Handles operational aspects of booked business including proposals, contracts, and communication.
• Sells menu items, beverages, wines, and services such as AV, business center, and destination services.
• Understands and enforces timelines and task delegation for successful event execution.
• Ensures lost business is documented and analyzed.
• Manages local and group catering sales for the property and distributes contracts before group arrival.
• Stays informed on competitor offerings and positions the property accordingly.

• Engages with clients, internal departments, vendors, and the community to ensure event satisfaction.
• Upholds the companys and property's customer service and brand standards.
• Practices daily service standards to enhance customer experience and loyalty.
• Builds relationships by understanding client needs and recommending appropriate services and solutions.
• Serves customers by identifying business goals and tailoring solutions that exceed expectations.