Assists in the day-to-day operations of accounts receivables, ensuring accurate and timely invoicing. Follows up on delinquent accounts and handles credit authorization for incoming customers. Education and Experience 4-year Bachelor's degree in Finance and Accounting or a related major No prior work experience required Core Work Activities Assisting in Managing Work, Projects, and Policies Generates and provides accurate and timely reports and presentations. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Completes accounts receivable period-end closing functions and prepares credit and period-end reports. Adheres to the credit policys procedures and guidelines. Coordinates with sales and catering teams for credit decisions regarding incoming customers. Demonstrating and Applying Accounting Knowledge to Credit Management Issues Applies relevant knowledge of systems, products, and accounting processes. Utilizes computers and software to process, input, and analyze financial data. Keeps up-to-date with relevant accounting systems and practices. Maintains expertise in the accounts receivable system. Maintaining Finance and Accounting Goals Ensures timely submission of reports and meeting delivery deadlines. Accurately documents profits and losses. Strives to meet and exceed performance, budget, and team goals. Establishes goals and organizes work efficiently. Monitors and manages applicable taxes to ensure accuracy and compliance. Ensures timely and error-free billing processes. Monitors receivables and follows up for timely collections and correspondence. Additional Responsibilities Communicates clearly with supervisors and colleagues via phone, email, and in person. Provides guidance on accounting and budgeting policies to other departments. Analyzes information to find optimal solutions to financial problems. Keeps leadership and peers updated with relevant financial and operational updates. Maintains strong working relationships with SSC, internal teams, and clients.

Assists the propertys Banquets/Catering Department in reactive and proactive sales efforts, focusing on group and catering accounts. Contributes to revenue goals and department financial performance. Supports brand service strategies throughout all phases of the event processfrom pre-event to post-eventensuring smooth handoffs between departments and consistently high service delivery. Helps the team maximize revenue opportunities through up-selling and accurate event forecasting. Education and Experience High school diploma or GED; 2 years of experience in sales and marketing, guest services, front desk, or a related professional area. OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no experience required . Core Work Activities Maximizing Revenue & Managing Profitability Solicits and books local catering and develops group business opportunities. Assists in creating and distributing catering sales revenue budgets and forecasts. Monitors weekly booking goals and prepares incentive reports for catering leaders. Ensures adherence to booking guidelines and maximizes space utilization and revenue. Supports catering sales/marketing plans addressing revenue, customer needs, and target markets. Managing Sales Activities Assists with selling and executing catering promotions. Handles operational aspects of booked business including proposals, contracts, and communication. Sells menu items, beverages, wines, and services such as AV, business center, and destination services. Understands and enforces timelines and task delegation for successful event execution. Ensures lost business is documented and analyzed. Manages local and group catering sales for the property and distributes contracts before group arrival. Stays informed on competitor offerings and positions the property accordingly. Providing Exceptional Customer Service Engages with clients, internal departments, vendors, and the community to ensure event satisfaction. Upholds the companys and property's customer service and brand standards. Practices daily service standards to enhance customer experience and loyalty. Builds relationships by understanding client needs and recommending appropriate services and solutions. Serves customers by identifying business goals and tailoring solutions that exceed expectations.

Manages all engineering and maintenance operations, including maintaining the building, grounds, and physical plant with particular attention to safety, security, and asset protection. Responsible for managing budgets, capital expenditure projects, preventive maintenance, and energy conservation. Also ensures compliance with regulatory requirements and assists in emergency response for all facility-related issues. Education and Experience High school diploma or GED; 3 years of experience in engineering, maintenance, or a related professional area; with technical training in HVAC-R, electrical, or plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year of experience in engineering and maintenance or a related professional area; with technical training in HVAC-R, electrical, or plumbing. Core Work Activities Managing Engineering Operations and Budgets Manages the physical plant, including HVAC, plumbing, water treatment, and electrical systems. Ensures regulatory compliance and safety standards. Monitors and recommends methods for energy conservation and cost-effective operations. Develops and manages service contracts and distributes preventive maintenance tasks. Supervises maintenance of all facility areas including public spaces and guest areas. Develops and executes a long-term preventive maintenance and asset protection plan. Oversees renovation and construction projects; manages bidding and contractor supervision. Coordinates with external authorities and maintains positive vendor relationships. Ensures the emergency/fire response team is fully trained and equipped. Conducts regular property and room inspections for upkeep and guest satisfaction. Plans and recommends additional services like painting, repairs, and replacements. Manages procurement and inventory of equipment and parts. Maintaining Property Standards Ensures that all licenses and certifications are current. Maintains fire safety systems including sprinklers and alarms. Ensuring Exceptional Customer Service Demonstrates leadership in guest hospitality and service excellence. Reviews guest feedback and satisfaction reports to identify improvements. Works with leadership teams to implement corrective measures for continuous improvement. Strives for improved service performance and guest experience.

Responsible for the installation, maintenance, and preventive care of tools, appliances, and equipment. Recommends replacements, calibrates instruments, maintains inventory, and supports emergency preparedness. Assists in responding to guest repair requests and leads the engineering team in daily operations. Education and Experience High school diploma or GED Minimum 3 years of experience in engineering, maintenance, or a related field Technical training in HVAC-R, electrical, or plumbing required Core Work Activities Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and coaching employees. Follow all company safety and security policies; report issues, accidents, or injuries; and complete all required safety training and certifications. Ensure clean and professional personal appearance and uphold confidentiality of proprietary information. Greet and assist guests per company standards, including individuals with disabilities. Develop and maintain strong working relationships with team members to achieve shared goals. Ensure adherence to quality standards and recommend/implement process improvements for efficiency, safety, and cost-savings. Communicate professionally with colleagues and stakeholders. Inspect tools, machines, and equipment regularly. Physically capable of bending, lifting (up to 50 pounds), twisting, pulling, and moving equipment as needed. Stand, walk, or sit for extended periods and move through stairs or service ramps. Complete life safety procedures, including fire pump and generator testing and sprinkler/alarm system inspections. Assist in developing disaster response protocols and fulfill guest maintenance requests efficiently. Perform other reasonable job duties as assigned by Supervisors.