28 Guest Management Jobs

Role & responsibilities Greet and welcome visitors in a professional and courteous manner • Manage incoming calls, direct them appropriately, and take messages when required • Maintain visitor logs and issue visitor passes • Handle front office administration and ensure the reception area is tidy and presentable • Coordinate with internal departments for appointments and meeting arrangements • Manage incoming and outgoing mail/couriers • Maintain basic records, files, and office supplies • Assist with scheduling meetings, maintaining calendars, and other administrative support as needed.

Position: Executive Assistant Education: Bachelors and masters Location: Bangalore (Whitefield) Hybrid working Experienced practitioner with excellent communications skills, both written and verbal Calendar Management of the Leaders (HOD) Adept in handling day to day administrative activities in coordination with internal / external departments Guest & Visitor Management Travel Management – itinerary, settling bills and cash advance payments Expenses & Claims: Manage expense claims for Leaders Events – coordinating and organizing Team Gatherings and All Hands Meeting Ordering and maintenance equipment and facilities Working knowledge of MS Office (should have MS PPT, MS Excel skills) Communicating and liaising with internal and external stakeholders, On Job role - managing an extremely active calendar, helping to draft agendas and follow ups from important meetings, preparing correspondence and planning events. Managing administrative tasks such as: completing expense reports, data management, arranging travel, coordinating activities all while staying updated on changing priorities and events and adjusting accordingly Prioritization & setting up of meetings. On feet thinking in case of cancellation with short notice.

Job Description- Revenue Lead About Oyo At OYO, we seek dynamic individuals with a strong customer-focus to help us become the most-loved hotel brand in the world Key. About Oyo in India and Business OYO, also known as Oyo Homes & Hotels, is an Indian hotel chain. It is the world's third-largest and fastest-growing hospitality chain of leased and franchised hotels, homes and living spaces. Founded in 2013 by Ritesh Agarwal , OYO initially consisted mainly of budget hotels. Over a span of six years, the startup expanded globally with thousands of hotels , vacation homes and millions of rooms in hundreds of cities in India, Malaysia, UAE, Nepal, China, Brazil, UK, Philippines, Japan, Saudi Arabia, Sri Lanka, Indonesia, Vietnam, and the United States. Position Relationship Manager Reporting ToArea Revenue Head Job Objective & Key Result Areas Build healthy relationship with hotel owners Deliver good hotel owner and customer experience Act as a point of contact for hotel owners for operations support & escalations Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience Handle hotel owner and customer escalations Key Performance Indicators Ensuring occupancy (URNs) month on month Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) EducationGraduation/Post Graduation Experience 2+ years of relevant experience in operations handling, key accounts handling Analytical Skills Prior experience in managing cross-functional operations and customer escalation Demonstrate high ethical values

Attendance Data Check,Plant Round,Full & Final Contract worker, PF Esic legal, Register checks all contractor,,Joining and exit formalities- Contract worker,New Joinee kit and ID card Process, Shoes and Uniform distribution, Day to day admin work,

Job Title: General Manager - Operations Location: City : Confidential , Western UP Role Overview: The General Manager - Operations will be responsible for overseeing the seamless functioning of the property, ensuring exceptional guest experiences, operational efficiency, and financial success. The ideal candidate will bring diverse perspectives , strong leadership, and a passion for hospitality. Key Responsibilities: Operational Leadership: Oversee daily operations, ensuring smooth coordination between departments (front office, housekeeping, food & beverage, and guest services). Curated Guest Experience: Uphold the highest standards of hospitality, ensuring personalized and culturally rich bespoke immersive experiences for guests. Revenue & Financial Management: Drive profitability through strategic planning, budgeting, and cost control measures. Team Development: Foster an inclusive and empowering work environment, mentoring and developing a diverse team. We are looking to appoint an experienced and capable General Manager for our upcoming 50-key hotel in Western Uttar Pradesh. This new Hotel will feature modern accommodation along with well-designed banquet spaces and lawns, making it an important destination for both business and social events. Ideal Candidate Profile: 1215 years of total hospitality experience, with at least 35 years as General Manager or Operations Head in midscale or upscale hotels Strong background in Food & Beverage operations is highly preferred Proven ability to handle banquets, catering operations, and large-format events Hands-on experience in driving guest satisfaction, revenue performance, and operational efficiency Excellent leadership, team management, and stakeholder coordination skills Prior exposure to managing hotels in Tier 2 or Tier 3 cities will be a plus Key Focus Areas: F&B operations and catering excellence Banquet sales and event execution Local market knowledge and relationship building Pre-opening or new project launch experience (preferred, not mandatory) Qualifications & Experience: Education: Degree in Hospitality Management, Business Administration, or a related field. Experience: 12-15 years in mid scale and up scale hotels .hospitality, with at least 3-5 years in a similar leadership role in a mid scale and upscale hotel Deep understanding of Guest Experience and event operations. Skills: Strong financial acumen, operational expertise, F&B and Banquet Past / Current experience of having worked in similar properties in Western UP would be a big advantage.

Greet & welcome guests/clients in a professional & friendly manner Answer & manage incoming phone calls and emails promptly Handle visitor registration and maintain visitor logs Manage appointment scheduling and coordinate with relevant departments Required Candidate profile Maintain the reception area, ensuring it is tidy and presentable Provide information about services, facilities, and directions as needed To Apply: Whatsapp-7877714879; 8529925583

Position Summary: We are seeking a dynamic and presentable HR Admin Cum Accountant to join our salon team in Ahmedabad. The ideal candidate will efficiently handle administrative tasks, manage staff, maintain guest records, and ensure a welcoming atmosphere for all visitors. The role also includes accounting responsibilities and requires previous experience in a similar environment. Key Responsibilities 1.HR and Administration: oManage staff attendance, leave records, and work schedules. oHandle staff grievances and provide necessary support. oEnsure a smooth onboarding process for new employees. 2.Guest Management: oGreet and welcome guests with professionalism and warmth. oMaintain a record of guest check-ins and check-outs. oAssist guests with inquiries and ensure their experience is seamless. 3.Accounting Tasks: oHandle daily financial transactions, including billing and cash management. oMaintain accurate records of income and expenses. oAssist with monthly financial reporting. 4.Operational Support: oMonitor inventory levels and coordinate with suppliers for stock replenishment. oEnsure the salon environment is clean, organized, and well-maintained. oSupport the team in meeting operational goals. Requirements Education: Bachelor's degree in Commerce, Business Administration, or a related field. Experience: 1-2 years in an HR or administrative role within a salon or hospitality industry. Skills: oExcellent communication and interpersonal skills. oBasic accounting knowledge and proficiency in MS Office. oAbility to manage multiple tasks and prioritize effectively. Attributes: Well-groomed, professional demeanor, and customer-centric approach.

Role & responsibilities Manage and coordinate end-to-end international visa processes, ensuring compliance, timely documentation, and communication with all. Coordinate and manage end-to-end domestic and international travel arrangements, ensuring cost-effective bookings and vendor collaboration in line with company policies. Handle all guest visit arrangements to ensure a smooth, welcoming, and professional experience. Maintain accurate travel and guest records, prepare reports for audits, and handle sensitive documents with confidentiality and care. Preferred candidate profile Experience working in a multinational organization or corporate travel environment

We are looking for dynamic and experienced outlet manager who will responsible for managing and organizing daily operational with a goal of delivering exceptional experience for guests and maintaining standards. Role & responsibilities Completes store operational requirements by scheduling and assigning employees; follow up on work results. Maintains outlet staff by recruiting, selecting, orienting, and training employees. Maintains outlet staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identifies current and future customer requirements by establishing bond with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of product and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the outlet by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Contributes to team effort by accomplishing related results as needed. Preferred candidate profile Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication Degree in Hotel Management or equivalent Note: Salary is not a constraint for deserving candidates.

Job Title: General Manager - Operations (Diversity Candidate) Location: Jaipur, India Property Overview: Nestled in the heart of Jaipur, this 23-key heritage boutique property is a meticulously restored gem, offering guests an immersive experience in authentic Rajasthan hospitality and charm . With a commitment to cultural preservation and excellence, the property blends tradition with modern luxury, ensuring an unforgettable stay for every guest. Role Overview: The General Manager - Operations will be responsible for overseeing the seamless functioning of the property, ensuring exceptional guest experiences, operational efficiency, and financial success. The ideal candidate will bring diverse perspectives , strong leadership, and a passion for heritage hospitality. Key Responsibilities: Operational Leadership: Oversee daily operations, ensuring smooth coordination between departments (front office, housekeeping, food & beverage, and guest services). Curated Guest Experience: Uphold the highest standards of hospitality, ensuring personalized and culturally rich bespoke immersive experiences for guests. Revenue & Financial Management: Drive profitability through strategic planning, budgeting, and cost control measures. Team Development: Foster an inclusive and empowering work environment, mentoring and developing a diverse team. Brand & Marketing Strategy: Collaborate with marketing teams to enhance the propertys visibility and reputation. Compliance & Sustainability: Ensure adherence to local regulations while promoting sustainable and responsible tourism practices. Community Engagement: Strengthen ties with local artisans, businesses, and cultural organizations to enhance the property’s heritage offerings. Qualifications & Experience: Education: Degree in Hospitality Management, Business Administration, or a related field. Experience: 12-15 years in luxury or boutique hospitality, with at least 3-5 years in a similar leadership role in a high end boutique resort or Haveli Strong Exposure to Luxury Heritage hospitality Deep understanding of Guest Experience and event operations. Skills: Strong financial acumen, operational expertise, and a deep understanding of heritage hospitality. Past / Current experience of having worked in similar distinguished properties in Rajasthan would be a big advantage. Diversity & Inclusion: A commitment to fostering an inclusive workplace and embracing diverse perspectives. Why Join Us? Lead a prestigious heritage property in one of India’s most vibrant cities. Be part of a team dedicated to preserving Rajasthan culture while delivering world-class hospitality. Enjoy a dynamic and rewarding leadership role with opportunities for innovation and growth.

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable

Candidate seems smart fluent in English, Can handle incoming outgoing calls (Preferred Handling of EPBX system. Courier management, Guest Management, Pantry Management Can handle Stationary management Required Candidate profile Attendance of Contract employees. Laundry Management

Responsibilities: Manage office operations & staff Ensure guest satisfaction Oversee administrative tasks Coordinate marketing initiatives Maintain confidentiality at all times

Company Name: Blue Star Ltd. Company Link : https://www.bluestarindia.com/ Designation : FTE-Front Office Executive Location : Mumbai, Indore Job Type : Full Time ( Off role ) Job Description: Manage internal and external visitors as per defined processes. Ensure seamless check-in and check-out procedures. Manage meeting room bookings via online tools and coordinate logistics. Ensure meeting rooms are equipped with necessary infrastructure. Assist with logistics for site events and celebrations. Assist in hotel and cab bookings for employees per company policies. Ensure adherence to contract pricing and agreement terms. Assist in vendor code creation and validation. Process invoices related to admin activities through the portal. Manage stationery inventory and distribution. Oversee support services such as housekeeping, pantry, security, and courier services. Ensure consumable stock and inventory are maintained properly. Manage EPABX system and telephone line coordination. Ensure phone lines are functional and handle bill payments. Process utility bill payments. Assist in processing employee ID cards. Support in maintaining admin-related records and reports. Assist in employee relocation coordination. Coordinate with facility management service providers, security teams, and vendors. Support FM in provisioning and bill coordination. Qualifications & Skills: Bachelors degree in Business Administration, Facility Management, or a related field. 2+ years of experience in administrative or facility management roles. Strong coordination, communication, and organizational skills. Proficiency in MS Office and administrative tools. Ability to multitask and handle multiple responsibilities efficiently. Regards , Shruti Sawant

Looking for Executive Assistant in AU Small Finance Bank. Below is the Job Description 1- Handling Calendar Management, booking appointment, meetings. 2- Handling Travel Management 3- Guest Management 4- Data handling Freshers are also welcome for this role.

Role & responsibilities: Visitor/Guest Management: - Welcome visitors by greeting them; answering or referring to inquiries. Direct visitors by maintaining employee and department directories; giving information & issuing visitor badges. Lunch arrangement for guest/visitor and Canteen cash management Visitor Management Appointment list/ Generate appointments for walk ins / Guest Management (Lunch) & Guidance to the floors Escorting of Management Guests & Visitors Stationery Management procurement/ stock and inventory management Library Management Stock taking and ordering of books Pest Control & Horticulture (Garden Maintenance) and AMC Pantry Management Courier Management Office Boys work allocation Security Reporting

Greet and welcome clients, visitors, and guests in a courteous and professional manner.Ensure a clean, organized, and welcoming reception area at all times.Schedule, confirm, and organize meetings for both clients and staff.

Job Title: Floor Manager Location: Saundarya Garden (Hospitality Industry) Experience: 2-5 years in hospitality (restaurant, banquet, or resort) Job Summary: Oversee floor operations, ensure excellent customer service, manage staff, and maintain high hospitality standards. Key Responsibilities: Supervise daily floor activities, ensuring smooth service. Manage and train staff for efficient operations. Handle guest relations and resolve complaints. Coordinate with kitchen, event teams, and vendors. Monitor inventory, hygiene, and cost control. Maintain reports on service quality and operations. Skills & Qualifications: Diploma/Degree in Hospitality Management preferred. Strong leadership, communication, and problem-solving skills. Experience with POS/reservation systems is a plus. Salary: Competitive (Based on Experience)

Position Summary: We are seeking a dynamic and presentable HR Admin Cum Accountant to join our salon team in Ahmedabad. The ideal candidate will efficiently handle administrative tasks, manage staff, maintain guest records, and ensure a welcoming atmosphere for all visitors. The role also includes accounting responsibilities and requires previous experience in a similar environment. Key Responsibilities 1.HR and Administration: oManage staff attendance, leave records, and work schedules. oHandle staff grievances and provide necessary support. oEnsure a smooth onboarding process for new employees. 2.Guest Management: oGreet and welcome guests with professionalism and warmth. oMaintain a record of guest check-ins and check-outs. oAssist guests with inquiries and ensure their experience is seamless. 3.Accounting Tasks: oHandle daily financial transactions, including billing and cash management. oMaintain accurate records of income and expenses. oAssist with monthly financial reporting. 4.Operational Support: oMonitor inventory levels and coordinate with suppliers for stock replenishment. oEnsure the salon environment is clean, organized, and well-maintained. oSupport the team in meeting operational goals. Requirements Education: Bachelor's degree in Commerce, Business Administration, or a related field. Experience: 1-2 years in an HR or administrative role within a salon or hospitality industry. Skills: oExcellent communication and interpersonal skills. oBasic accounting knowledge and proficiency in MS Office. oAbility to manage multiple tasks and prioritize effectively. Attributes: Well-groomed, professional demeanor, and customer-centric approach.

General Job Responsibility The Guest House Supervisor is responsible for the overall management, maintenance, and smooth functioning of the guest house facilities. This includes overseeing the day-to-day operations of the guest house ensuring a comfortable and hospitable environment for guests and addressing any issues or concerns promptly. Specific Responsibilities Guest Services : 1) Welcome guests upon arrival and assist with check-in/check-out procedures. 2) Provide information about guest house facilities, services, and local attractions. 3) Handle guest inquiries, requests, and complaints courteously and efficiently. 4) Ensure guest rooms and common areas are clean, well-maintained, and properly stocked with amenities. Facility Management: 1) Conduct regular inspections of guest house facilities to identify maintenance needs and safety hazards. 2) Maintain cleanliness and tidiness of the guest house, including guest rooms, common areas, corridors, and restrooms. 3) Clean and sanitize rooms regularly, change linens after every use, and ensure proper upkeep of all areas. 4) Regularly attend to the general surroundings of the guest house, including gardening, exterior cleaning, and overall aesthetic appeal of the facility. 5) Conduct regular inspections to identify maintenance and repair needs. 6) Address minor repairs and maintenance tasks promptly or coordinate with maintenance personnel to resolve any issues. 7) Monitor and maintain inventory of guest house supplies, including toiletries, linens, and kitchen essentials. 8) Ensure stock levels are maintained, and orders are placed on time to meet guest requirements. 9) Maintain a log book to record daily work engagement for integrity, transparency, and accountability. 10)Handle emergency situations, including fire alarms, medical emergencies, or other unforeseen events. Administrative Duties: 1) Maintain accurate records of guest reservations, payments, and other relevant information using computerized systems or manual logs. 2) Maintain effective communication with the guest house in-charge management, and other staff members. 3) Report any significant incidents, issues, or guest feedback to the appropriate authorities. 4) Handle financial transactions, including collecting payments, issuing receipts, and managing petty cash. Team Work: 1) Collaborate with other staff members, including housekeeping, maintenance, and administrative personnel, to ensure smooth and seamless operation of the guest house. 2) Foster a positive work environment based on teamwork, mutual respect, and open communication. 3) Ability to multitask and adjust to the changing demands of the work environment occasionally under stress and pressure. Qualifications: 1) Graduate or Higher Secondary education with a preference for applicants with experience in hospitality management, facility maintenance, or a related field. 2) Strong interpersonal and communication skills, with the ability to interact effectively with guests and staff members from diverse backgrounds. 3) Ability to use emails for basic correspondence with guests and college management for the provision of efficient services. 4) Good organizational and time-management abilities, with a keen attention to detail. 5) Basic proficiency in computer applications such as working with MS Word and Excel office suites. 6) Physical stamina and the ability to perform tasks that may require lifting, bending, and standing for extended periods. 7) Flexibility to work evenings, weekends, and holidays as required.

Role & responsibilities New Joiner Admin support (Biometric enrollment) Visiting card/ID cards, Joining Kits SAP- Purchase Request, Service Request Number, Bill Submission to Finance, PO Amendment Local Travel Cab Bookings Guest Management Lunch Admin Vendor Invoice Processing Verification of Over time duties – Attendance Management (Team Admin)

Role & responsibilities Tender Download , Weekly Tender List Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Answering screening and forwarding incoming phone calls Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Preferred candidate profile Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Perks and benefits Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

- Welcoming guests in a friendly and professional way. - Addressing and escalating customer complaints. - Providing information about facilities, programs and other services. - Record information in the logbook daily Required Candidate profile - Proficiency in English; knowledge of regional languages is must. - Computer literacy. - A customer-oriented & professional attitude.

Role & responsibilities Facility Management: Oversee the maintenance and operations of office facilities, ensuring a safe, clean, and efficient working environment. Travel Bookings: Coordinate and manage travel arrangements for employees, including flights, accommodations, and transportation. Guest Management: Welcome and assist visitors, ensuring a positive and professional experience. Email Writing: Draft, review, and manage professional correspondence on behalf of the organization. Vendor Management: Liaise with vendors and suppliers, negotiate contracts, and ensure timely delivery of goods and services. Expense Management: Track and manage office expenses, prepare expense reports, and ensure budget compliance. Payroll Assistance: Support the payroll process by gathering and verifying employee information and assisting with payroll-related tasks. Leave and Attendance Management: Monitor and manage employee leave requests and attendance records, ensuring compliance with company policies. Multitasking: Handle multiple administrative tasks efficiently and effectively, ensuring smooth office operations. Preferred candidate profile Bachelor's degree in Business Administration or a related field. 3-5 years of experience in an administrative or executive support role. Strong organizational and multitasking skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work independently and as part of a team. Attention to detail and problem-solving skills. Perks and benefits Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. Health Insurance

The Front Office Executive in a hospital setting serves as the first point of contact for patients, visitors, and healthcare professionals. This role is responsible for managing the reception area, handling patient inquiries, appointment scheduling, and ensuring seamless coordination between departments for an efficient hospital experience Key Responsibilities: Greet and welcome patients and visitors in a courteous and professional manner. Manage patient registration, admission, and discharge processes. Schedule and confirm patient appointments, ensuring optimal time management. Answer and direct incoming calls, handling patient queries effectively. Guide patients regarding hospital procedures, departments, and services. Maintain patient records and update databases with accurate information. Coordinate with doctors, nurses, and other healthcare professionals for smooth workflow. Handle insurance and billing queries, ensuring necessary documentation is in place. Monitor and manage the waiting area to ensure comfort and efficiency. Ensure compliance with hospital policies, confidentiality norms, and safety regulations. Assist in handling emergencies by directing patients to the appropriate department or staff. Process incoming and outgoing mail, courier, and other communications. Required Skills and Qualifications: Bachelors degree or diploma in Hospital Administration, Healthcare Management, or a related field. Proven experience in a hospital front office, medical receptionist, or similar role. Excellent communication and interpersonal skills. Proficiency in hospital management systems and MS Office (Word, Excel, Outlook). Strong multitasking abilities and attention to detail. Customer service-oriented with a compassionate and patient-friendly approach. Ability to handle confidential patient information with discretion. Knowledge of medical terminology and hospital procedures. Preferred Qualifications: Experience in a multi-specialty hospital or healthcare facility. Familiarity with insurance claim processes and billing systems. Proficiency in multiple languages for better patient interaction. Benefits: Competitive salary and incentives Health and wellness benefits Training and professional development opportunities Supportive and dynamic work environment