51 Guest Management Jobs

Job Title: Front Office Executive (FOE) Location: Worli, Mumbai CTC: ?4.50 LPA (inclusive of statutory benefits) Industry: Facility Management Reporting To: Property Manager / Facility Manager Job Type: Full-Time | On-site | Rotational Shifts (Daytime) About The Role We are looking for a well-groomed, courteous, and service-oriented Front Office Executive to be the face of a premium residential complex in Worli, Mumbai. As the first point of contact for residents and guests, you will manage the reception area and coordinate front desk activities, ensuring high service standards, professional conduct, and a seamless resident experience. Key Responsibilities Greet residents, guests, vendors, and visitors with professionalism and warmth Handle incoming calls, messages, couriers, and visitor entries with proper documentation Maintain the front desk area, intercom board, visitor management system, and logbooks Coordinate with housekeeping, security, and maintenance teams for resident requests or complaints Maintain appointment schedules and assist in booking amenities such as clubhouse, guest rooms, etc. Ensure adherence to community guidelines, resident protocols, and COVID/health-related norms Assist residents with information, forms, payments, and minor administrative needs Generate daily reports (visitors, service requests, maintenance updates) Support in organizing society events, committee meetings, and resident communication Ensure a safe, respectful, and welcoming environment at all times Candidate Requirements Education: Graduate in any discipline Preferred Qualification: Diploma/Certification in Hospitality Management or Front Office Operations Experience: 25 years in a front office/reception role in residential properties, hospitality, or hotels Skills Required: Fluent in English, Hindi, and Marathi Excellent verbal communication and interpersonal skills Basic computer proficiency (MS Office, Email, Excel, MIS) Warm personality, high integrity, and customer-centric mindset Ability to multitask and remain calm in busy situations Groomed appearance and positive attitude Why Join Us Work with one of Indias well-established facility management companies Be a part of a premium property offering best-in-class service experience Receive competitive pay and statutory benefits (PF, ESIC, Bonus, Paid Leave, etc.) Long-term opportunity for growth in customer service and property management roles Skills: customer-centric mindset,front office,fluent in marathi,guest management,resident involvement,excel,fluent in english,front desk,fluent in hindi,ms office,email,record maintenance,foe,residential complex,communication,interpersonal skills,high integrity,ability to multitask,mis,basic computer proficiency,customer care,high end homes,visitor management,compliant management,resident relations,excellent verbal communication Show more Show less

Job Title: Front Office Executive (FOE) Location: Worli, Mumbai CTC: ?4.50 LPA (inclusive of statutory benefits) Industry: Facility Management Reporting To: Property Manager / Facility Manager Job Type: Full-Time | On-site | Rotational Shifts (Daytime) About The Role We are looking for a well-groomed, courteous, and service-oriented Front Office Executive to be the face of a premium residential complex in Worli, Mumbai. As the first point of contact for residents and guests, you will manage the reception area and coordinate front desk activities, ensuring high service standards, professional conduct, and a seamless resident experience. Key Responsibilities Greet residents, guests, vendors, and visitors with professionalism and warmth Handle incoming calls, messages, couriers, and visitor entries with proper documentation Maintain the front desk area, intercom board, visitor management system, and logbooks Coordinate with housekeeping, security, and maintenance teams for resident requests or complaints Maintain appointment schedules and assist in booking amenities such as clubhouse, guest rooms, etc. Ensure adherence to community guidelines, resident protocols, and COVID/health-related norms Assist residents with information, forms, payments, and minor administrative needs Generate daily reports (visitors, service requests, maintenance updates) Support in organizing society events, committee meetings, and resident communication Ensure a safe, respectful, and welcoming environment at all times Candidate Requirements Education: Graduate in any discipline Preferred Qualification: Diploma/Certification in Hospitality Management or Front Office Operations Experience: 25 years in a front office/reception role in residential properties, hospitality, or hotels Skills Required: Fluent in English, Hindi, and Marathi Excellent verbal communication and interpersonal skills Basic computer proficiency (MS Office, Email, Excel, MIS) Warm personality, high integrity, and customer-centric mindset Ability to multitask and remain calm in busy situations Groomed appearance and positive attitude Why Join Us Work with one of Indias well-established facility management companies Be a part of a premium property offering best-in-class service experience Receive competitive pay and statutory benefits (PF, ESIC, Bonus, Paid Leave, etc.) Long-term opportunity for growth in customer service and property management roles Skills: customer-centric mindset,front office,fluent in marathi,guest management,resident involvement,excel,fluent in english,front desk,fluent in hindi,ms office,email,record maintenance,foe,residential complex,communication,interpersonal skills,high integrity,ability to multitask,mis,basic computer proficiency,customer care,high end homes,visitor management,compliant management,resident relations,excellent verbal communication Show more Show less

As a Personal Assistant to the Director and CEO of MICA, your primary responsibility will be to manage the Director and CEO's office efficiently. This includes handling calendar management, travel arrangements, office activities, documentation, guest management, and basic report generation. You will play a crucial role in ensuring the smooth functioning of the office by coordinating internal and external meetings, handling communication through phone calls, emails, and face-to-face interactions, and preparing minutes of meetings. Additionally, you will be responsible for coordinating with academic and non-academic departments, facilitating logistics and organizing events, and providing administrative support for events and conferences. Your role will also involve being responsive to the Director & CEO's national and international travel needs and goals, hosting international and national guests, and maintaining professional and cordial communication at all times. You will need to liaise with internal stakeholders and external entities, collaborate with diverse teams and individuals, and work under pressure while meeting strict deadlines. Multitasking abilities, flexibility, and adaptability are essential qualities for this role. To qualify for this position, you should have a Master's degree or MBA, with your education completed in English medium and a good academic track record. Excellent verbal and written communication skills in English are required, along with proficiency in MS Office, PowerPoint, Excel, Grammarly, and ChatGPT. A minimum of seven to ten years of relevant experience, preferably in the education sector, is necessary. Experience working in an academic environment or as a Personal Assistant/Executive Assistant for academic support is highly desirable. Fluency in Hindi and Gujarati languages is an added advantage. Candidates based in Ahmedabad/Gujarat and those who can join immediately will be preferred for this role. The type of appointment can be regular or contractual, with an annual CTC ranging from Rs. 5 to 8 Lakhs. To apply, please complete the online application form provided in the job posting and upload your CV and cover letter/writing sample. Incomplete applications without a CV and cover letter may not be considered. The last date to submit your application is October 15, 2024, by 5 PM.,

Guest Service: Ensure guests receive the highest level of personalized service. Address and resolve guest complaints or issues promptly, escalating to the Head of Department (HOD) when necessary, and follow up to ensure guest satisfaction. Room Management: Oversee room allocations and updates. Ensure that special guest requests are met and maintain regular contact with guests to ensure a pleasant stay. Operational Oversight: Supervise daily front office operations, including check-ins, check-outs, and reservations. Ensure smooth coordination with other departments. Staff Supervision: Train, mentor, and manage front office staff. Ensure all team members adhere to hotel standards and policies. System Proficiency: Utilize hotel management software to manage bookings and reservations. Ensure all data is accurately entered and updated. Market Awareness: Stay informed about market trends, competition, and positioning. Implement strategies to maintain a competitive edge. Reporting: Prepare and present regular reports on front office activities, guest feedback, and occupancy rates to the HOD. General Duties: Maintain high standards of grooming and hygiene. Build strong working relationships with colleagues and other departments. Be willing to take on additional assignments as required. Ensure Booking Process Compliance: Ensure that the process for booking guests is followed accurately and consistently by all team members. System Improvement Suggestions: Make suggestions on how best to improve the booking system or other operational systems to streamline processes and enhance efficiency. Strategy Implementation: Implement and develop plans and strategies to ensure that all team members work consistently and follow established procedures. Performance Review Plans: Develop performance review plans for the reception team to reward excellent work and address any team issues or areas for improvement. Performance Reporting: Provide detailed reports to HOD on the performance and efficiency of the reception desk. Desk Coverage: Provide cover when required to ensure the reception desk is manned at all times, maintaining seamless operations. Master Key Security: Hold the master key for all rooms in the hotel and ensure it is kept secure and not given out to unauthorized persons. Reservation Handling: Take reservations over the phone or via the online booking system, ensuring accuracy and efficiency. Health and Safety Training: Ensure that all team members are appropriately trained on health and safety protocols and follow them within their working environment. Quality Assurance: Ensure the quality of work performed by the reception team is consistent and meets the hotels expectations and standards. Pre-requisites: Bachelors or Masters Degree in Hotel Management from a recognized institute Minimum of 2 years of experience in hotel management, preferably in a supervisory role Proficiency in English and Hindi (both written and spoken) Strong computer skills, including proficiency in MS Office and hotel management software Excellent guest management, hospitality skills, telephone etiquette, problem-solving abilities Strong leadership and team management abilities Ability to work effectively under pressure and handle multiple tasks Willingness to work flexible hours and rotational shifts as required.

Hospitality Director Location: Ultrahuman Performance Center, 100 feet road, Indiranagar, Bangalore About Ultrahuman Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Ultrahuman M1 (continuous glucose monitoring), and Blood Vision, were helping people connect their lifestyle data with internal biomarkers to make smarter health decisions.The Ultrahuman Performance Center extends this missionbringing together advanced diagnostics (Advanced blood panels, Longevity testing, Genetics, Nutrition), recovery modalities (Cryotherapy, HBOT, Contrast therapies, IV therapy). This will also include Ultrahumans first experience center, designed to help users understand preventive health through Ultrahumans multi-device ecosystem. Role Overview We’re seeking a Hospitality Director who will own the full end-to-end guest experience, from the moment a client enters the facility to every touchpoint in diagnostics, recovery, and retail. This role goes beyond managing staff—it’s about designing, implementing, and continuously refining micro-experiences that create a lasting emotional impact for every guest.You are the guardian of the Ultrahuman brand experience: the person responsible for ensuring the Performance Center feels like a seamless extension of our premium health ecosystem, delivering five-star service and attention to detail at every step. What You’ll Do Define and Own the Guest Experience:Map and optimize every touchpoint in the client journey, including booking, arrival, diagnostics, recovery, and checkout. Develop micro-experiences (e.g., personalized greetings, ambient cues, sensory design, recovery rituals) that reflect Ultrahuman’s premium ethos. Ensure clients feel guided, cared for, and inspired throughout their visit.Lead and Train the Front-of-House Team:Recruit, mentor, and manage concierge, reception, and client service staff. Implement service playbooks and scripts that deliver consistent, aspirational interactions. Foster a culture of anticipation—staff proactively addressing client needs before they’re voiced.Maintain and Elevate Facility Standards:Ensure every space is pristine, from diagnostic labs to recovery lounges. Coordinate with operations to resolve issues swiftly, maintaining equipment readiness and aesthetics. Regularly audit spaces for cleanliness, ambiance, and adherence to Ultrahuman’s brand vision. Measure and Improve Experience Metrics:Implement client feedback systems (NPS, surveys) and translate insights into continuous improvements. Develop KPIs for client satisfaction, repeat visits, and referrals. Collaborate Cross-Functionally:Partner with clinical, retail, and marketing teams to ensure smooth cross-departmental experiences. Support events, activations, and VIP visits by curating bespoke experiences. What We’re Looking For 5+ years of leadership experience in hospitality Proven ability to design and manage guest journeys, not just execute service. Obsessive attention to detail, with a passion for creating sensory and emotional impact through small touches. Strong communicator and leader, capable of training teams to deliver exceptional service consistently. Highly organized, proactive, and adaptable, with a calm demeanor in dynamic environments. Why This Role Matters The Hospitality Director is the heartbeat of the Performance Center experience. You are not just managing people—you are curating how Ultrahuman feels to every guest, from first impression to final interaction. Every micro-interaction, every touchpoint, and every detail reflects your ability to uphold and elevate Ultrahuman’s promise of premium, science-backed wellness.

Job Description Executive Assistant : Executive Assistant (EA) provides high-level administrative support to executives, typically senior leaders such as Chairman, CEOs, or other top management. They play a critical role in managing schedules, handling communication, and facilitating the smooth operation of the executive's office. Here's a detailed job description for an Executive Assistant: Job Summary: The Executive Assistant provides comprehensive support to senior executives, managing their schedules, communications, and operational tasks. This role requires a highly organized individual with exceptional communication skills, discretion, and the ability to work in a fast-paced environment. Key Responsibilities: 1. Calendar & Schedule Management: Coordinate and manage the executive's calendar, including meetings, appointments, travel, and events. Prioritize and adjust appointments and schedules based on the executive's preferences and urgent matters. Prepare daily/weekly schedules and agendas for meetings and conferences. 2. Communication Management: Act as the point of contact between executives and internal/external stakeholders, clients, or partners. 3. Travel & Logistics: Make travel arrangements, including flight bookings, accommodations, and transportation. Create detailed itineraries and ensure smooth logistics for business travel. Prepare any necessary documentation for international or complex travel (e.g., visas, travel approvals). 4. Document & File Management: Maintain an organized filing system for both physical and digital documents. Prepare and edit presentations, reports, and correspondence. Handle confidential and sensitive information with discretion and professionalism. 5. Meeting & Event Coordination: Schedule and organize meetings, conferences, and events, ensuring all logistics are taken care of. Prepare materials for meetings, take notes, and provide follow-up on action items. Coordinate internal and external events, including arranging venues, catering, and technical setups 6. Office & Administrative Support: Order office supplies, manage inventory, and ensure the office environment is well-maintained. Handle general administrative tasks such as copying, faxing, and filing documents. 7. Team Liaison: Communicate and collaborate with other departments or teams on behalf of the executive. Provide leadership to other administrative staff, ensuring tasks and projects are completed in a timely manner. Skills & Qualifications : Education: Bachelor's degree or equivalent experience in business, administration, or a related field. Or Any Experience: 3+ years of experience in an executive assistant or administrative support role. Technical Skills : Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), and familiarity with project management and scheduling tools (e.g., Asana, Trello). Communication: Excellent written and verbal communication skills. Ability to draft and proofread business correspondence and documents. Organization: Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines. Discretion: Ability to handle confidential information with the highest degree of professionalism and discretion. Problem-Solving: Ability to anticipate needs and proactively offer solutions in a dynamic environment. Adaptability: Flexibility to adjust to changing priorities and handle unexpected challenges with composure. Additional Requirements: Ability to work outside of normal business hours when needed. Willingness to travel occasionally if required for business. Strong attention to detail, with the ability to think critically and multitask effectively. Working Conditions: Full-time position: hours may vary depending on the needs of the executive. May require occasional overtime during high-demand periods or for special projects/events. Compensation: Salary and benefits package will be competitive and commensurate with experience. Minimum Education Requirements : Graduate in any stream with relevant experience Minimum/Maximum/ Work Experience Required : 1 - 5 years Location(s) of Job: Talegaon Dabhade , Baner Pune

No. of interview rounds - 01 Mode of Interview_Face to Face Work timings Flexible for any shift. 6 days working. Candidates should be graduates with 1 year of experience in the core IFMS field and managing Admin and Facilities with good communication skills. Should have a core understanding of housekeeping, guest management, event organizing, email communication and day-to-day admin tasks.

Job Title: Community Manager (Male Candidates Only) Location: Superhealth Multispeciality Hospital, Bengaluru Employment Type: Full-Time, Permanent Industry: Medical Services / Hospital Department: Food, Beverage & Hospitality Role Category: Guest Relations / Hospitality Services Role Overview: Superhealth Multispeciality Hospital is hiring a Male Community Manager to manage guest and patient relations at our hospital facility. We are looking for candidates with prior experience in premium hospitality environments such as 3-star & above hotels or the airline industry , who can bring professionalism, warmth, and coordination skills to a healthcare setting. Immediate joiners are preferred. Key Responsibilities: Greet and guide patients and visitors, ensuring a smooth and courteous experience. Act as the primary point of contact between patients, hospital departments, and support staff. Manage guest relations, feedback handling, and on-ground service coordination. Coordinate hospitality-related services such as room readiness, patient comfort, and concierge support. Oversee daily service operations and ensure SOP compliance. Maintain records of patient movements, service requests, and complaints. Escort patients or coordinate transport arrangements within the facility if needed. Candidate Requirements: Gender: Male Education: Any Graduate Experience: Mandatory : Previous experience in 3-star or above hotels or airlines in a customer service, guest relations, or front office role. Additional Requirements: Must be able to ride a two-wheeler (valid driving license required) Strong communication and interpersonal skills Well-groomed with a professional appearance Service-oriented attitude with empathy and problem-solving skills Comfortable using mobile apps or basic software for coordination and reporting Note: Work Location: Superhealth Multispeciality Hospital, Koramangala, Bengaluru This is not a hotel-based role , but prior hospitality or airline experience is mandatory Immediate joiners will be given priority

Role & responsibilities Staff Management & Attendance Management Recruitment of Staff & Trainings VIP Guest Management Organizing in house - Events Coordinating Repairs & Maintenance Vendor Management & Negotiations Preferred candidate profile Good communication skills,

Role & responsibilities 1. Managing and supporting the day-to-day operations of office. 2. Managing phone calls and emails. 3. Managing housekeeping Staff, maintaining tidy and efficient workspace. 4. Handling petty cash and maintaining up to date accurate records. 5. Handling of couriers and maintaining track record. 6. Managing pantry and canteen. 7. Good communication and interpersonal skills.

Ensuring proper completion of all front office duties, activities of the front desk, reservations, guest services, and telephone areas, Guest interaction, Departmental Training, and prompt communication with other departments.

Role & responsibilities Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation. Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Preferred candidate profile Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 4+ yrs of work experience Strong in business acumen Commitment to quality Strong financial and budgeting skills Sound written and verbal communication Well-groomed and able to represent Sodexo in a professional manner Should have strong interpersonal skills & be very Customer focused

Job Title: Restaurant Manager Company: The Ocean Pearl Hotels Private Limited Location: Mangalore, Karnataka Experience: 510 years Salary: Not a constraint for the right candidate Industry: Hotels / Restaurants / Food Services Functional Area: Food & Beverage / Restaurant Services Role Category: Restaurant Management Employment Type: Full Time, Permanent Job Description: The Ocean Pearl Hotels Pvt. Ltd. is looking for an energetic and experienced Restaurant Manager to lead operations at one of our flagship restaurants. The ideal candidate must have strong experience in managing large-scale restaurant operations and delivering exceptional guest service. Key Responsibilities: Manage the daily restaurant operations, including service standards, team coordination, and guest experience. Lead and train the service team to deliver consistent hospitality aligned with brand standards. Monitor and control inventory, ordering, and cost-efficiency. Handle guest feedback and ensure high levels of satisfaction and loyalty. Collaborate with the culinary team for menu development, promotions, and quality control. Maintain hygiene, safety, and compliance with statutory regulations. Candidate Profile: Currently working as a Restaurant Manager , F&B Executive , or Assistant Restaurant Manager in a reputed hospitality brand. 510 years of experience in food service or hotel restaurant operations. Strong leadership, communication, and people-management skills. Proficiency in Kannada and Tulu will be a strong advantage. Guest-oriented mindset with a passion for food and service excellence. Why Join Us? The Ocean Pearl is a reputed hospitality brand known for its excellence in service and South Indian culinary heritage. We offer a vibrant work culture and long-term career growth for high-performing professionals.

"We are looking for a Community Manager to manage front-line patient and guest relations within a hospital environment operating from premium 3-star and above hotels or resorts." "The Community Manager will be responsible for creating a seamless, welcoming experience for patients and visitors in a hotel-based hospital setup, ensuring hospitality and healthcare coordination." "Join us as a Community Manager to handle guest engagement, service coordination, and communication in hospital units situated in 3-star and higher-rated hotels/resorts." "This role demands a dynamic and empathetic Community Manager to manage guest services and ensure patient satisfaction in a unique healthcare-hospitality hybrid setting." "We require a Community Manager to act as the bridge between patients, hospital staff, and hotel operations within our hospital units located in reputed hotels/resorts." "As a Community Manager, you will manage the guest experience end-to-end in a hospital setup housed within premium hotels/resorts, requiring excellent interpersonal and service skills." "Immediate requirement for a Community Manager to join our hospital facility within a 3-star or above hotel/resort, managing daily coordination, hospitality, and guest satisfaction joining on 21st July 2025 is mandatory."

Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all departments at the property Monitor staffing levels to meet cover business demands Conduct monthly communication meetings and produce minutes Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Front Office team Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems.

* Reception & Housekeeping * Vendor Management * Office Supplies & Inventory Management * Manage all General & Employee Insurance * Responsible for All Utility-Related Matters * Dealing with Local Government Authority * Record Keeping Required Candidate profile * General Office Admin Duties * Support to Finance & HR Department * Event Planning & Guest Management * Asset Management * Gifting & Diwali Sweets

As a candidate from the Travel and Hospitality Industry, your main responsibilities will include booking reservations and managing guests and properties. The office is located in Ashok Nagar, Kandivali East. This is a full-time position with benefits such as cell phone reimbursement, day shift schedule, performance bonus, and yearly bonus.,

We are looking for a dynamic and results-driven F&B Manager to oversee the operations of multiple casual dining outlets across the city. The ideal candidate should bring hands-on experience, strong leadership, and a passion for delivering exceptional guest experiences in a high-volume, multi-location environment. Key Responsibilities: Oversee daily operations of all assigned casual dining outlets to ensure efficiency, quality, and consistency. Drive revenue growth and cost control through effective budgeting, forecasting, and inventory management. Implement and maintain SOPs across all locations to uphold brand standards. Recruit, train, and manage outlet managers and staff, ensuring high morale and low attrition. Monitor customer feedback and take corrective actions to continuously enhance guest satisfaction. Ensure all outlets comply with health, safety, and hygiene regulations. Coordinate marketing initiatives, promotions, and local engagement to increase footfall. Report performance metrics regularly to senior management and recommend improvements

We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations.

Community Manager Managing GRE team ( Guest Relations Executive ) Analyzing user feedbacks through various methods such as Tool and focus connects Managing leadership connects Tracking client visits and managing the guests and visits Monitoring clients agenda, meetings and Day-to-day events Generating Weekly and Monthly reports

Job Role: Lead Facilities and Administration Location: Vadodara Shift Timings: 8.30 AM IST to 5.30 PM IST (Monthly Rotational) Job Summary : The Admin Lead is a supervisory and strategic role responsible for overseeing comprehensive administrative operations. This position manages the administrative team and drives continuous improvement, ensuring an efficient, safe, and productive work environment that aligns with organizational goals & employee needs. Key Responsibilities : Team Leadership & Management : Lead, mentor, and manage a team of Admin Executives & Sr. Admin Executives. Assist in performance reviews, provide constructive feedback, and facilitate the teams professional development. Delegate tasks effectively and ensure unbiased workload distribution. Foster a collaborative and high-performance team environment. Facilities & Operations Oversight : Office Administration : Oversee front desk operations (call & email management, courier handling, invoice processing etc.), support staff management & deployment (Housekeeping, Office Assistants, Drivers, Security Personnel), and guest handling. Asset & Inventory Management : Manage operational assets (including repair coordination) and maintain adequate inventory levels for all consumable materials and supplies (e.g., cleaning supplies, pantry consumables, stationary, office goodies) to ensure uninterrupted operations. Facilities Maintenance : Ensure prompt repair of all civil, electrical, and mechanical faults. Space Management : Plan & execute office space utilization, and rearrangements. Event Management : Oversee the successful planning and execution of all company events (both indoor and outdoor). Cafeteria Management : Conduct regular checks on cleanliness, timings, hygiene, and manage the food committee. Facilities Service Management : Manage & oversee cab services, gardening, pest control, security, and parking. Process & Policy Development : Develop and implement administrative policies, procedures, and best practices. Financial & Budget Management : Manage the administrative budget, track expenses, and identify cost-saving opportunities. Vendor & Contract Management : Manage relationships with all third-party vendors (e.g., security, HK, pantry, transport, pest control, hotel services). Ensure compliance with MSAs and regularly evaluate vendor performance. Manage the administrative AMC tracker and ensure timely renewals. Compliance, Safety & Security : Ensure strict adherence to all local regulations, safety standards, and company policies, including knowledge of work permits & safety procedures. Oversee security protocols, parking arrangements, and emergency preparedness. Conduct regular audits and risk assessments of the premises. Ensure a safe and comfortable working environment for all staff. Stakeholder Relationship Management : Serve as the primary point of contact for administrative matters for all internal teams and external partners. Address high-level escalations and resolve complex administrative issues. Reporting & Documentation : Oversee records management and audit processes. Prepare and present monthly management reports (MMR). Best Practices & Continuous Improvement : Possess knowledge of best administrative and facilities management practices followed in corporate settings (IT/BFSI sector). Identify opportunities for continuous improvement across all aspects of operations. Qualifications & Skills : Education: Bachelor's degree in any stream. Experience : 5-7+ years of progressive experience in administrative management, with at least 2-3 years in a leadership or supervisory role Skills : Exceptional leadership, team management, and mentoring abilities. Strong strategic thinking, problem-solving, and decision-making skills. Excellent vendor management capabilities. Superior verbal and written communication and presentation skills. Proficiency in MS Word & MS Excel.

As a receptionist, you will be the first point of contact for visitors and clients. Your role involves managing the front office operations, managing front office administrative tasks, and ensuring a positive and welcoming experience for all guests. Role & responsibilities: - 1. Greeting and Welcoming Visitors: - Welcome guests and visitors in a friendly and professional manner. - Provide information and assistance as needed. - Manage visitor sign-in and issue visitor badges. 2. Answering and Directing Calls: - Handle incoming phone calls and direct them to the appropriate person or department. - Take and convey messages accurately. 3. Administrative Support: - Perform various administrative tasks, such as sorting mail, managing emails, and maintaining office supplies. - Schedule appointments and maintain calendars for meeting rooms and its regular upkeep. 4. Customer Service: - Provide excellent customer service to clients, guests, and employees. - Address inquiries and resolve issues promptly and courteously. 5. Handling Front Office Equipment: - Operate and maintain office equipment such as the telephone system, fax machine, and photocopier. 6. Coordination with Other Departments: - Collaborate with other departments to ensure seamless communication and coordination. - Ability to work in team and derive positive results accordingly. 7. Maintaining a Tidy Reception Area: - Keep the reception area clean, organized, and presentable. - Monitor and maintain the appearance of the lobby and waiting areas. 8. Security Management: - Monitor and control access to the premises. - Ensure compliance with security procedures. 9. Record Keeping: - Maintain accurate and up-to-date records of visitors and appointments. 10. Handling Couriers: - Look after in-ward and out-ward courier services. 11. Vendor Coordination: - Coordination with companys vendor as & when required. Preferred candidate profile: - - Any Graduate or Post Graduate Degree holder & additional qualifications will be a plus. - 5 - 7 Years of experience as a Front Desk Executive or similar role. - Strong communication and interpersonal skills. - Proficient in using office equipment and computer software. - Ability to handle multiple tasks and prioritize effectively. - Exceptional English communication. - Professional appearance and demeanor.

Assists the propertys Banquets/Catering Department in reactive and proactive sales efforts, focusing on group and catering accounts. Contributes to revenue goals and department financial performance. Supports brand service strategies throughout all phases of the event processfrom pre-event to post-eventensuring smooth handoffs between departments and consistently high service delivery. Helps the team maximize revenue opportunities through up-selling and accurate event forecasting. Education and Experience High school diploma or GED; 2 years of experience in sales and marketing, guest services, front desk, or a related professional area. OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no experience required . Core Work Activities Maximizing Revenue & Managing Profitability Solicits and books local catering and develops group business opportunities. Assists in creating and distributing catering sales revenue budgets and forecasts. Monitors weekly booking goals and prepares incentive reports for catering leaders. Ensures adherence to booking guidelines and maximizes space utilization and revenue. Supports catering sales/marketing plans addressing revenue, customer needs, and target markets. Managing Sales Activities Assists with selling and executing catering promotions. Handles operational aspects of booked business including proposals, contracts, and communication. Sells menu items, beverages, wines, and services such as AV, business center, and destination services. Understands and enforces timelines and task delegation for successful event execution. Ensures lost business is documented and analyzed. Manages local and group catering sales for the property and distributes contracts before group arrival. Stays informed on competitor offerings and positions the property accordingly. Providing Exceptional Customer Service Engages with clients, internal departments, vendors, and the community to ensure event satisfaction. Upholds the companys and property's customer service and brand standards. Practices daily service standards to enhance customer experience and loyalty. Builds relationships by understanding client needs and recommending appropriate services and solutions. Serves customers by identifying business goals and tailoring solutions that exceed expectations.

Follow instructions of the chef. Prepare dishes as per standard recipes. Timely preparation of Guest Orders. Follow FIFO. Follow kitchen rules, cleaniliness and hygiene standards. Adhere to Kitchen SOPs. Train junior commi and apprentice candidates. Ensure least food / raw material wastage.

•Conduct regular inspections of standard rooms to identify & address maintenance issues. •Coordinate with other departments to ensure a seamless guest experience. Required Candidate profile •Manage inventory of parts, tools, and supplies for standard room maintenance. •Must be have Knowledge in Calibration.