Overview
About Business Unit:
From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.
Why we're looking for you:
You are curious, enjoy investigating and learning, and collaborate well with teammates. You have exceptional attention to detail and want to be part of a company that has a positive culture, offers career development opportunities, and provides competitive compensation and benefits.
What you will enjoy in this role:
As Associate Program Compliance Specialist, you'll be an important member of our Program Compliance team, giving advertisers confidence that their promotions in the CJ Network are aligned with their policies and industry best practices. We do this with specialized technology and expertise, analysing and investigating publisher activity, network data, and promotional content. You'll work closely with local teammates as well as Program Compliance Managers in the US. You'll learn first-hand about our search engine marketing and content monitoring technologies, analyze results, and deliver reporting through our proprietary compliance platform.
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.
Responsibilities
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Facilitate affiliate marketing activities in collaboration with the Program Compliance team
- Deliver outstanding service to our advertiser clients as part of the Program Compliance team
- Audit publisher content for accuracy according to each client's approved promotional details and program policies
- Perform content and campaign reviews/audits based on specified criteria
- Assess the results of content monitoring technologies, validate violations, and enter details into reporting platform
- Monitor search engines for joined publishers bidding on client trademarks, applicable keyword terms, and recording the violations in the reporting platform
- Collaborate with teammates locally and across regions
- Participate in internal team meetings and special projects
- Send violation notices and follow up to ensure the issues are resolved
- Manage publisher outreach and communicate with clients
- Lead new account or tool-related transitions for the team
- Identify opportunities to improve process efficiency
Qualifications
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2 years of related experience in content auditing, digital media or client services role
- Bachelor's degree
- Self-driven and laser-focused individual who takes the initiative to solve problems
- Thorough and detail-oriented with excellent time-management and follow-through skills
- Strong written and verbal communication skills
- Critical thinking skills with the ability to understand and interpret policy
- Decisive with excellent judgment in policy enforcement
- Great teammate capable of working in a fast-paced environment
- Basic knowledge on MS office suite
- Ability to multitask and keen attention to detail
- Prior experience in a content auditing role will be helpful
- Basic knowledge of Affiliate Marketing will be an added advantage
- Quick learner
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
Take a trip to YOUniverse and explore our unique benefits, here
Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
