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Axtria - Ingenious Insights
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Associate- IT Infrastructure & Operations

Associate- IT Infrastructure & Operations

Axtria - Ingenious Insights

0 years

0 Lacs

gurgaon haryana india

Posted:4 days ago| Platform:

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Skills Required

support development checks monitoring reports management imaging updating inventory audit reconciliation backup coordination onboarding offboarding service security data communication compliance documentation writing android mdm vmware network linux

Work Mode

Remote

Job Type

Full Time

Job Description

Position Summary

Work in IT Infrastructure and Operations Support team to support the Axtria development environment

Job Responsibilities

Daily Health checks, Incident Monitoring, Incident Reports and Management, Incident Response and Follow-ups
Laptop imaging with standard application
AD attribute updating as per the Empower Record, DL Management, O365 Management
Maintain and update the inventory of various management accounts & access and coordinate with the audit team during access reviews
Domain users , SMFT users, hardware inventory reconciliation
Exception management
Creation of Users account with all standard app access and licenses
Laptop reimaging as per standard laptop Hardening guideline
Arranging Induction session
VDI setup
Asset collection and wiping remotely
Taking backup based on request and license removal.
Coordination with Vendor on Hardware-related issues.
Poly VC devices Management and support.
Onboarding / Offboarding
IT Service desk / Ticketing (P1/P2/P3/P4)
Continuously enhancing knowledge and skills to remains abreast of the industry trends and updates on information security issues and data privacy topics
Excellent communication and advocacy skills, both verbal and written, with the ability to understand and communicate technical and as well as compliance requirements
Strong documentation skills in writing process documents, guidelines, checklists etc.

Education

BE/B.TechMaster of Computer Application

Work Experience

Proficient knowledge of

Windows, Mac operating systems
IOS / Android / Windows mobiles

Working knowledge MDM (VMware Workspace One / Intune)
Basic Network
Information security guidelines

Behavioural Competencies

Customer focusProblem solvingLearning on the flyDrive for result

Technical Competencies

LINUXVmWareLAN

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Associate- IT Infrastructure & Operations