Associate- IT Infrastructure & Operations

3 - 6 years

13 - 18 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Position Summary 
  • Work in IT Infrastructure and Operations Support team to support the Axtria development environment
     Job Responsibilities 
  • Daily Health checks, Incident Monitoring, Incident Reports and Management, Incident Response and Follow-ups
  • Laptop imaging with standard application
  • AD attribute updating as per the Empower Record, DL Management, O365 Management
  • Maintain and update the inventory of various management accounts & access and coordinate with the audit team during access reviews
  • Domain users , SMFT users, hardware inventory reconciliation
  • Exception management
  • Creation of Users account with all standard app access and licenses
  • Laptop reimaging as per standard laptop Hardening guideline
  • Arranging Induction session
  • VDI setup
  • Asset collection and wiping remotely
  • Taking backup based on request and license removal.
  • Coordination with Vendor on Hardware-related issues.
  • Poly VC devices Management and support.
  • Onboarding / Offboarding
  • IT Service desk / Ticketing (P1/P2/P3/P4)
  • Continuously enhancing knowledge and skills to remains abreast of the industry trends and updates on information security issues and data privacy topics
  • Excellent communication and advocacy skills, both verbal and written, with the ability to understand and communicate technical and as well as compliance requirements
  • Strong documentation skills in writing process documents, guidelines, checklists etc.
  •  Education 
    BE/B.TechMaster of Computer Application Work Experience 
  • Proficient knowledge of
  • Windows, Mac operating systems
  • IOS / Android / Windows mobiles
  • Working knowledge MDM (VMware Workspace One / Intune)
  • Basic Network
  • Information security guidelines
  •  Behavioural Competencies 
    Customer focusProblem solvingLearning on the flyDrive for result Technical Competencies 
    LINUXVmWareLAN

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    Axtria logo
    Axtria

    Software Development

    Berkeley Heights NJ

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