Associate, Client Solutions | Workplace Interiors

Job Description

Role Title Associate, Client Solutions Location NCR (National Capital Region) Reporting to CS / India Head. Why you’re here Create, maintain and foster relationships created with both clients and partners to successfully expand Unispace’ s client portfolio. The role requires strategic planning and selling our capabilities, while interfacing with key influencers on the client and project side. What you’ll deliver A pipeline of new and well-qualified genuine leads. Arrange client and partner meetings that will be recorded and managed on Unispace’ s CRM system. Work with the team to develop strategic and tactical pursuits whilst optimizing Unispace’ s branding and the financial performance of the overall project. How we’ll measure it Generate new & qualified leads and appointments to the agreed target KPI’s each week Demonstrates creativity to achieve project wins in line with local targets Carry out business development initiatives that reflect a high alignment to our brand Deploy local strategies that will reflect high potential opportunities with target clients Demonstrate success at supporting and driving cross regional client opportunities Develop effective and quality relationships across teams. Open and effective communication across disciplines, teams, client meetings, and presentations Input of accurate, timely information into CRM system Actions taken to identify and resolve risks and issues Consistency of standards, technology solutions and process across local studio to achieve global brand capability, drive best practices, and achieve efficiencies What you’re responsible for Executing business development strategies in line with regional and local principal Collaborating across disciplines to drive team performance to win work Supporting lead source analysis and generating RFP’s Collaborating and working with local marketing & pursuits team to ensure clients pains, gains and buying values are met The development, creation and quality of marketing materials and submissions that are distributed to clients and strategic partners Attend strategic corporate events and become involved in industry organizations to drive our brand and performance Support the development of fresh and innovative approaches to identify and attract target clients Support the development of a local research strategy using research, with the goal of identifying and winning clients with the Client Solutions and Regional Principals Map and follow key local client relationships (new, existing and previous contacts and firms) Contribute to the creation of a high performing team Attend and drive morning huddles as scoped by the principal Identify and report risk to Principals where relevant, whilst operating in compliance with ethical practices Constantly updating and maintaining information into CRM system Execute the Client Engagement methodology, standards/practices, processes and technology solutions within the Studio to enhance the capability and effectiveness of the organization Qualifications Certificate or degree in related discipline or equivalent work experience Work experience 10+ years’ experience in a similar role Client facing experience and strong presentation skills Utilizing cold calling techniques to build relationships with potential leads Persuading target clients to consider potential opportunities Identifying real opportunities and closing deals Market and industry knowledge Local and Regional client and Industry Relationships Marketing and Strategic pursuits experience Technical knowledge, skills or other requirements Resilience & result driven Building real relationships Communicating with impact Expert in Microsoft office Professional in social settings Client centric mindset Self-motivated and takes initiative Please email your Resume / CV at: abironi.mattom@unispace.com swatasiddha.majumdar@unispace.com