Associate, Client Solutions | Workplace Interiors

Role Title

Associate, Client Solutions 

Location

Hyderabad

Reporting to

CS / India Head. 

Why you’re here

Create, maintain and foster relationships created with both clients and partners to successfully expand Unispace’ s client portfolio. The role requires strategic planning and selling our capabilities, while interfacing with key influencers on the client and project side. 

What you’ll deliver

A pipeline of new and well-qualified genuine leads. Arrange client and partner meetings that will be recorded and managed on Unispace’ s CRM system. Work with the team to develop strategic and tactical pursuits whilst optimizing Unispace’ s branding and the financial performance of the overall project. 

How we’ll measure it

• Generate new & qualified leads and appointments to the agreed target KPI’s each week 
• Demonstrates creativity to achieve project wins in line with local targets 
• Carry out business development initiatives that reflect a high alignment to our brand 
• Deploy local strategies that will reflect high potential opportunities with target clients 
• Demonstrate success at supporting and driving cross regional client opportunities 
• Develop effective and quality relationships across teams. 
• Open and effective communication across disciplines, teams, client meetings, and presentations  
• Input of accurate, timely information into CRM system 
• Actions taken to identify and resolve risks and issues 
• Consistency of standards, technology solutions and process across local studio to achieve global brand capability, drive best practices, and achieve efficiencies 

What you’re responsible for

• Executing business development strategies in line with regional and local principal 
• Collaborating across disciplines to drive team performance to win work 
• Supporting lead source analysis and generating RFP’s  
• Collaborating and working with local marketing & pursuits team to ensure clients pains, gains and buying values are met  
• The development, creation and quality of marketing materials and submissions that are distributed to clients and strategic partners 
• Attend strategic corporate events and become involved in industry organizations to drive our brand and performance 
• Support the development of fresh and innovative approaches to identify and attract target clients 
• Support the development of a local research strategy using research, with the goal of identifying and winning clients with the Client Solutions and Regional Principals 
• Map and follow key local client relationships (new, existing and previous contacts and firms)  
• Contribute to the creation of a high performing team 
• Attend and drive morning huddles as scoped by the principal 
• Identify and report risk to Principals where relevant, whilst operating in compliance with ethical practices 
• Constantly updating and maintaining information into CRM system 
• Execute the Client Engagement methodology, standards/practices, processes and technology solutions within the Studio to enhance the capability and effectiveness of the organization 

Qualifications

• Certificate or degree in related discipline or equivalent work experience 

Work experience

• 10+ years’ experience in a similar role  
• Client facing experience and strong presentation skills 
• Utilizing cold calling techniques to build relationships with potential leads 
• Persuading target clients to consider potential opportunities 
• Identifying real opportunities and closing deals 
• Market and industry knowledge 
• Local and Regional client and Industry Relationships 
• Marketing and Strategic pursuits experience 

Technical knowledge, skills or other requirements

• Resilience & result driven 
• Building real relationships 
• Communicating with impact 
• Expert in Microsoft office  
• Professional in social settings  
• Client centric mindset 
• Self-motivated and takes initiative 

Please email your Resume / CV at:

• abironi.mattom@unispace.com
• swatasiddha.majumdar@unispace.com