Associate, Ad Operations & Strategic Account Management

About Joveo

As the global leader in AI-powered, high-performance recruitment marketing, Joveo is transforming talent attraction and recruitment media buying for the world's largest employers, staffing firms, RPOs, and media agencies. The Joveo platform enables businesses to attract, source, engage, and hire the best candidates on time and within budget.

Backed by marquee investors like Nexus Ventures Partners, Joveo has been featured in Inc. Magazine's List of America's Fastest-Growing Private Companies for three years in a row.

Powering millions of jobs every day, Joveo's data-driven recruitment marketing platform uses advanced data science and machine learning to dynamically manage and optimize talent sourcing and applications across all online channels while providing real-time insights at every step of the job seeker journey, from click to hire.

For more information about Joveo's award-winning platform, visit www.joveo.com.

About the Job

In this role, you will support client success through operational excellence and campaign optimisation while driving strategic initiatives that shape the future of recruitment marketing.

You will be involved in the following activities:

Campaign Management & Optimization:

• Execute and manage recruitment advertising campaigns across multiple channels and publishers
• Monitor campaign performance metrics, including CPM, CPC, CPA, and conversion rates
• Implement optimisation strategies to improve campaign efficiency and ROI
• Conduct A/B testing on ad creatives, targeting parameters, and bidding strategies

Data Analysis & Reporting:

• Analyse campaign performance data to identify trends, patterns, and optimisation opportunities
• Create comprehensive reports on key performance indicators (KPIs) for client campaigns
• Synthesise data from diverse sources to provide actionable insights and recommendations
• Develop dashboards and automated reporting systems to streamline performance tracking

Publisher Relations & Network Management:

• Conduct publisher outreach to identify new partnership opportunities
• Negotiate rates, terms, and performance targets with existing and potential publishers
• Maintain strong relationships with publisher partners to ensure optimal campaign performance
• Evaluate publisher quality and performance to make strategic network decisions

Client Support & Collaboration:

• Support Customer Success teams in client onboarding and campaign setup
• Provide technical expertise during client calls and presentations
• Collaborate with CSMs to develop customised solutions for client requirements
• Assist in preparing QBR materials and performance presentations

Process Improvement & Innovation:

• Identify opportunities to streamline ad operations workflows and processes
• Implement new tools and technologies to enhance operational efficiency
• Develop standard operating procedures (SOPs) for campaign management activities
• Lead cross-functional projects to improve platform capabilities and client experience

New Initiatives & Strategic Projects:

• Drive innovation in ad operations by researching emerging trends and technologies in programmatic advertising
• Lead pilot programs for new advertising channels, formats, or targeting methodologies
• Develop and implement automated bidding strategies and optimisation algorithms
• Create training materials and best practices documentation for internal teams
• Collaborate with product teams to provide operational insights for platform enhancements
• Establish performance benchmarks and industry standards for recruitment advertising

Quality Assurance & Compliance:

• Ensure all campaigns comply with platform policies and industry regulations
• Conduct regular audits of campaign setups and performance
• Implement quality control measures to maintain high standards of service delivery
• Monitor for click fraud, invalid traffic, and other performance anomalies

About you

You'll be a great fit if you have:

• Bachelor's degree in Marketing, Advertising, Business, Data Analytics, or related field
• 2-5 years of hands-on experience in digital advertising operations, programmatic advertising, or performance marketing
• Strong analytical skills with proficiency in Excel, including advanced functions, pivot tables, and data visualisation
• Experience with advertising platforms (Google Ads, Facebook Business Manager, DSPs, etc.)
• Experience with SQL, Python, or other data analysis tools preferred
• Excellent written and verbal communication skills with the ability to manage multiple projects simultaneously
• Problem-solving mindset with ability to work independently in a fast-paced environment

Growth Opportunities

This role offers significant opportunities for professional development:

• Lead strategic initiatives that drive platform innovation and client success
• Develop expertise in emerging advertising technologies and methodologies
• Build relationships across the recruitment marketing ecosystem
• Contribute to product development through operational insights and feedback
• Progress toward senior ad operations or account management roles

Competitive Benefits

We're an exciting and dynamic startup company with a competitive salary, stock options, and a comprehensive benefit package. We've also got an enthusiastic and supportive work environment and strive to keep our employees healthy, happy and productive.

Joveo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.