Assistant Store Manager

As a Floor Supervisor, you will be responsible for overseeing the day-to-day operations on the floor to ensure seamless customer service and optimal sales performance. Your role will involve monitoring and providing guidance to the sales staff to uphold high standards of product knowledge, grooming, and customer interactions. Additionally, you will collaborate with various departments such as billing, inventory, and security to maintain operational efficiency. It will be your duty to ensure the proper display of products, cleanliness, and adherence to visual merchandising standards. Handling high-value customers and effectively resolving any complaints or queries will be a key part of your responsibilities. You will also be tasked with tracking daily sales performance and reporting key performance indicators to the Store Manager. Maintaining compliance with store policies, standard operating procedures (SOPs), and safety protocols will be essential. Leading team briefings, setting targets, and motivating staff to achieve individual and collective goals will be part of your daily routine. You will also play a pivotal role in supporting the training and onboarding of new floor staff members. Ensuring security and vigilant monitoring of high-value items and floor activities will be crucial to safeguarding assets. This role is a full-time position with benefits including Provident Fund. The ability to commute or relocate to Rourkela, Orissa, and proficiency in Odia are preferred. A willingness to travel up to 75% of the time is also desirable for this position, which requires in-person work at the specified location.,