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Customer Relations Executive

0 years

1 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

CRE RESPONSIBILITIES:

· Warmly greet and welcome every customer entering the store.

· Understand customer needs and direct them to the appropriate section or sales executive.

· Maintain a pleasant and professional demeanor to enhance the store’s brand image.

· Build rapport with customers and ensure a personalized shopping experience.

· Handle customer inquiries, complaints, or concerns promptly and efficiently.

· Collect and maintain customer data for loyalty programs and follow-up.

· Ensure the customer waiting area is comfortable, clean, and well-maintained.

· Coordinate with the sales and service teams to ensure seamless customer service.

· Assist in organizing in-store events and promotional activities.

· Follow up with customers post-sale to ensure satisfaction and gather feedback.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Weekend availability

Supplemental Pay:

  • Performance bonus
  • Shift allowance

Language:

  • Odia (Required)

Work Location: In person

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