RETAIL SALES OFFICER RESPONSIBILITIES: Greet and engage customers in a professional and courteous manner. Understand customer needs and recommend suitable jewellery items accordingly. Demonstrate and explain the features and benefits of jewellery pieces, including quality, weight, pricing, and certifications. Making Estimations with proper Bifurcations. Achieve individual and store sales targets through effective customer engagement and upselling techniques. Maintain high standards of visual merchandising and cleanliness of display counters and showcases. Handle customer queries, concerns, and complaints with efficiency and escalate unresolved issues to the Store Manager. Assist in stock management – receiving, tagging, arranging, and displaying jewellery items. Stay updated on the latest jewellery trends, collections, and product knowledge. Ensure compliance with security protocols while handling high-value items. Support in billing, packaging, and documentation processes as required. Participate in regular training and team meetings to enhance product and sales knowledge. Job Type: Full-time Pay: ₹9,052.99 - ₹19,552.78 per month Benefits: Provident Fund Schedule: Day shift Evening shift Morning shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Rourkela, Orissa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Bachelor's (Required) Experience: Retail sales: 3 years (Required) Language: English (Required) Hindi (Preferred) License/Certification: Salesforce Certification (Preferred) Location: Rourkela, Orissa (Preferred) Shift availability: Day Shift (Required) Willingness to travel: 75% (Preferred) Work Location: In person