381 Complaint Resolution Jobs

Role Overview: As the Dealer Coordinator for Tamil Nadu at AguaClans, your primary responsibility will be to manage and support the dealer network within the region. You will play a crucial role in fostering smooth communication between dealers and the company, overseeing order management, monitoring sales performance, and contributing to the expansion of AguaClans' market presence across Tamil Nadu. Key Responsibilities: - Dealer Relationship Management: - Build and maintain strong relationships with existing dealers in Tamil Nadu. - Act as the main point of contact for dealers, addressing their queries, concerns, and providing product information. - Conduct regular visits to dealers to str...

City Palace Jaipur seeks a Senior Customer Care Executive to guide visitors, manage ticketing, handle escalations, support upselling, ensure smooth visitor flow, and supervise the customer care team. Requires 3–5 yrs experience.

Interview for Customer Service Jobs in Cyprus( freshers can also apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you can WhatsApp on 9540377764 (CITA Official WhatsApp Team) Requirements: * Age: 18 to 30 * Fresher or 1+ year experience in Customer Service / Hospitality / Front Office * Good English & strong communication skills * Well-groomed, polite & customer-oriented * Hospitality / Customer Service Diploma is an added advantage Key Responsibilities: * Greeting and assisting customers professionally * Handling customer inquiries through phone, email or in person * Providing accurate information regarding services, facilities, and processes * Maintaining high service and...

Roles and Responsibilities: Plan and execute marketing activities to promote company products and services. Visit customers at their offices and plants to understand requirements and provide solutions. Follow up on orders and ensure timely delivery of products. Arrange and provide product samples to potential and existing customers. Address and resolve customer complaints promptly and professionally. Maintain and submit regular reports to management regarding sales activities and customer feedback. Qualifications: Minimum educational qualification as per company standards (usually 10th/12th or graduate preferred). Experience: Prior experience in sales, marketing, or customer service is an ad...

As an Assistant Customer Relation Manager at Mercedes-Benz dealer in Chandigarh, you will play a crucial role in ensuring the highest level of customer satisfaction and customer retention. Your responsibilities will include: - Planning and executing all CRM activities to enhance customer satisfaction and retention. - Providing detailed information about the products and services offered by the Mercedes-Benz dealer in the area. - Bringing in and retaining after-sales business with the dealership. - Reminding customers about periodic maintenance and facilitating their visit to the dealership through service booking. - Listing the details of all prospects interested in purchasing Mercedes-Benz ...

Interview for Customer Service Jobs in Australia ( freshers can also apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you can WhatsApp on 9540377764 (CITA Official WhatsApp Team) Requirements: * Age: 18 to 30 * Fresher or 1+ year experience in Customer Service / Hospitality / Front Office * Good English & strong communication skills * Well-groomed, polite & customer-oriented * Hospitality / Customer Service Diploma is an added advantage Key Responsibilities: * Greeting and assisting customers professionally * Handling customer inquiries through phone, email or in person * Providing accurate information regarding services, facilities, and processes * Maintaining high service...

Contact HR Afreen On-9513113000 or 9964080000 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Afreen On-9513113000 or 9964080000 or 7090020000 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 560043 Apply: jobshop.ai

Role Overview: You will be responsible for overseeing branch operations and ensuring exceptional service delivery. Your main tasks will include managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. Additionally, you will supervise the team, resolve complaints, and maintain high service scores. Key Responsibilities: - Manage daily branch activities - Ensure compliance with regulatory standards - Drive service excellence - Supervise the team - Resolve complaints - Maintain high service scores Qualifications Required: - Proactive and customer-focused mindset - Strong leadership and communication skills - Experience in service management...

We are looking for a highly skilled and experienced Front Office Executive to join our team in the company. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service. Roles and Responsibilities: Manage front office operations, including reception, administration, and customer service. Develop and implement effective administrative procedures to improve efficiency. Coordinate with various departments to ensure seamless operations. Handle customer complaints and resolve issues professionally. Maintain accurate records and reports of front office activities. Ensure compliance with company policies and procedures.

Interview for Customer Service Jobs in United Kingdom ( freshers can also apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you can WhatsApp on 9540377764 (CITA Official WhatsApp Team) Requirements: * Age: 18 to 30 * Fresher or 1+ year experience in Customer Service / Hospitality / Front Office * Good English & strong communication skills * Well-groomed, polite & customer-oriented * Hospitality / Customer Service Diploma is an added advantage Key Responsibilities: * Greeting and assisting customers professionally * Handling customer inquiries through phone, email or in person * Providing accurate information regarding services, facilities, and processes * Maintaining high se...

Role & Responsibilities Provide upscale guest service experiences and ensure exceptional hospitality throughout the guest's stay. Ensure guests are warmly welcomed and properly greeted upon arrival. Monitor daily bookings and verify that assigned rooms are prepared prior to check-in. Coordinate smooth luggage collection, handling, and storage for guests. Oversee check-in and check-out procedures, including reservations and financial transactions. Address guest requests promptly, including in-room dining and other concierge services. Actively listen to guest concerns and resolve complaints with professionalism. Deliver personalized services to special guests, such as VIPs, elderly guests, chi...

Role & Responsibilities Provide upscale guest service experiences and ensure exceptional hospitality throughout the guest's stay. Ensure guests are warmly welcomed and properly greeted upon arrival. Monitor daily bookings and verify that assigned rooms are prepared prior to check-in. Coordinate smooth luggage collection, handling, and storage for guests. Oversee check-in and check-out procedures, including reservations and financial transactions. Address guest requests promptly, including in-room dining and other concierge services. Actively listen to guest concerns and resolve complaints with professionalism. Deliver personalized services to special guests, such as VIPs, elderly guests, chi...

As a Vehicle Technician, your role involves taking inventory of the vehicle before starting the job and updating any abnormalities or mismatches observed compared to the initial inventory. You are responsible for attending to all complaints mentioned on the Repair Order (R.O) and providing the right recommendations. Your key responsibilities include: - Completing the allocated job within the prescribed time limits - Fixing defects correctly the first time - Utilizing workshop tools and equipment responsibly regarding issuing and returning - Ensuring the usage of protective covers while working on the vehicle - Adhering to safety norms while working in the workshop and maintaining and wearing...

You will be responsible for managing, developing, and supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. **Key Responsibilities:** - Identify, interview and select sales executives with support from HR. - To meet the following productivity measures for the unit: Premium per executive, case rate, persistency, retention, and a high % of executives exceeding planned productivity standards. - Exceed revenue targets. - Undertake joint field work with executives and observe/demonstrate successful selling skills. - Conduct Fortnightly performance reviews (PRP) with executives. - Help...

As a customer service professional with 3-5 years of experience, you will be responsible for training and mentoring customer service staff. Your role will also include resolving complaints, tracking key performance indicators (KPIs) and other metrics, conducting trainings, handling customer escalations, creating required reports, and problem-solving related to billing issues. Key Responsibilities: - Training and mentoring customer service staff - Resolving complaints and handling customer escalations - Tracking KPIs and other metrics - Conducting trainings for staff - Creating necessary reports - Problem-solving related to billing Qualifications Required: - Graduation or Diploma In this role...

You will be responsible for monitoring and supervising the customer service team to ensure that all complaints are resolved within defined turnaround times. This includes coordinating with Department Heads, bringing escalations to senior management in a timely manner, and improving customer service at training centers through monitoring and physical auditing. Your key responsibilities will include: - Proactively checking and monitoring customer satisfaction levels to ensure timely resolutions - Preparing customer care performance reports as defined periodically - Dealing with irate customers tactfully and in a polite manner - Communicating with customers via email, phone, and in person No ad...

As a Customer Relations Officer at Titan, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with valued clients. Your responsibilities will include addressing customer inquiries, resolving complaints, and providing exceptional service to enhance the overall customer experience. Key Responsibilities: - Ensure exceptional retail sales experiences for customers - Provide expert product knowledge - Assist customers in finding the right products - Deliver outstanding customer service - Play a significant part in enhancing the overall customer experience at Titan Qualifications Required: - Previous experience in retail sales is preferred - Strong c...

Role Overview: You will be assisting the Manager - Operations in day-to-day operations by following the Standard Operating Process. As a Site Supervisor, you will have a high intensity, high responsibility, and hands-on role. Your involvement in day-to-day operations will be crucial, including tracking and following up on service levels to ensure maximum customer satisfaction. Key Responsibilities: - Maintain a healthy relationship with clients and employees. - Build and manage vendor relationships, providing on-the-go training when necessary. - Manage and minimize process and system deviations. - Ensure delivery SLAs are met while maximizing customer satisfaction. - Engage vendors to maximi...

As a Works Manager reporting to the Head Service, you will play a crucial role in overseeing and optimizing the work floor operations in the service department. Your responsibilities will include: - Identifying and resolving bottlenecks in work floor operations - Ensuring monthly and annual revenue targets are met - Achieving vehicle load targets - Increasing manpower productivity through constructive feedback - Maintaining high levels of customer satisfaction - Addressing customer queries and complaints promptly - Collaborating with other departments to enhance overall customer satisfaction Key Responsibilities: - Achieve Volume, Labour & Parts Target - Enhance Manpower & Bay Productivity -...

You will be an individual contributor responsible for building and managing productive, professional relationships with clients. Your main responsibilities will include: - Ensuring clients are using and deriving benefit from IndiaMART - Ensuring products/services in clients e-catalog are accurately defined - Maximizing revenue by upselling other services and achieving fortnightly, monthly client retention and revenue targets - Conducting systematic follow-up and time-bound closures - Providing prompt resolution of complaints - Attending daily 4-5 in-person meetings (F2F) with clients onsite No additional details of the company are mentioned in the job description.,

You will be responsible for managing the warehouse and delivery operations in Bangalore for Gulab Oil and Food Ahmedabad Pvt. Ltd. Your key duties will include: - Ensuring timely and accurate deliveries - Overseeing vehicle and equipment maintenance - Managing inventory and depot transfers - Maintaining warehouse security - Handling customer communication - Coordinating with regulatory authorities - Monitoring credit sales - Supporting the sales team - Resolving any delivery complaints effectively To excel in this role, you must have: - A minimum of 6 months" experience in depot, warehouse, or logistics management - Fluency in Hindi - Strong leadership, coordination, communication, and inter...

As a Business Advisory Associate at Accenture, your role involves being aligned with the Customer Support vertical to manage and resolve customer queries, handle escalations and complaints, and provide the best resolutions. You will be responsible for closing faults and complaints within SLAs, transforming customer support into a value-generating service that is a strategic differentiator in the market. Your duties include monitoring, detecting, and managing any incidents that disrupt the standard operation of systems, services, or products within an infrastructure, and executing proper responses to such events. **Roles and Responsibilities:** - Solve routine problems largely through precede...

Role Overview: As the Front Desk Supervisor, your primary responsibility will be overseeing daily front desk operations and ensuring optimal staff performance. You will be tasked with managing guest check-ins and check-outs efficiently and in a timely manner. Handling escalated guest complaints with professionalism and resolving issues effectively will be crucial aspects of your role. In this position, you will also play a key role in training, mentoring, and evaluating the front desk team members to ensure a high level of service delivery. Monitoring room availability, coordinating with housekeeping for room readiness, and maintaining accurate records of reservations, billing, and guest pro...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Role Overview: As a Representative in Chennai, your primary responsibility will be to interact with clients and customers to provide information about products and services. You will handle customer inquiries, complaints, and transactions to ensure customer satisfaction. Additionally, you will maintain customer records and provide support as needed. Key Responsibilities: - Interact with clients and customers to address inquiries about products and services - Handle customer complaints and ensure timely resolution - Process orders and transactions accurately - Maintain customer records and update as necessary - Provide support to ensure customer satisfaction Qualifications Required: - Strong ...