Assistant Store Manager

Job Description   As a part of the overall role, there are 3 major areas of responsibility: People, Product and Place.   People: Development & Team Building · Assist in Recruiting, Hiring process, and Retention of top talent. · Aids in setting the standard of Team Performance. · Collaborates with Store Manager to set goals that are specific, actionable and based on established KPI’s. · Sets the example by demonstrating personal customer service and selling skills. · Facilitates team-selling skills to deliver Radical Customer Experience utilizing all of the training materials provided. · Consistently building employee knowledge base by engaging in continuous education, role-playing and effective delegation of tasks. · Execute Fossil Brand Philosophy and Company Vision. · Recognizes performance issues and communicates details to Store Manager in a timely fashion. · Partners with Store Manager on Action Plans based on Division of Responsibility (DOR) to exceed goals/plan.   People: Leadership and Communication: · Demonstrates and ensures that the store embodies Fossil’s 6 Core values. · Communicates successes, opportunities and solutions to Store Manager. · Is a leader amongst peers. · Participates and is fully engaged in Conference Calls & Team Meetings. · Inspires and motivates others by demonstrating the highest level of personal performance. · Partner Store Manager to drive employee engagement. · Maintains high level of personal integrity (e.g. adhering to Loss Prevention practices and policies, work published schedule, accurate timekeeping records, etc.) and expects the same of their team.   Product: · Participates in Floor sets and Plan-o-Gram’s (POG) to ensure they are executed on time and within allowable hours. · Takes part to execute all merchandising tasks within allotted time. · Knows the best sellers, the required placement, and ensures that sales are at or above company performance. · Imparts product knowledge utilizing tools provided. · Provide consistent Radical Customer experience through flawless presentation standards.   Place: Operations: · Provides feedback to Stores Manager so schedules are effective and take in to account business trends, & sales associate performance to maximize opportunity. · Maintains neat, clean, and organized total store environment. · Achieves Sales Plan at “M” Meets Expectation. · Achieves Average Dollar Sale (ADS), Items Per Customer (IPC), and Conversion at “M” Meets Expectation. · Meets compliance standards to complete tasks. · Maximize customer experience through effective time & task management plan. · Manages all aspects of Loss Prevention and adheres to external and internal procedures for theft, inventory management and operations controls. · Instill high standards of compliance and hold teams accountable.    Skill required ·  Previous experience in Sales, Customer Service and overall store operations ·  Excellent customer service skills ·  Excellent verbal & written communication skills  ·   Strong leadership and problem solving skills ·   Ability to work in a fast-paced environment Ability to motivate others ·   Ability to motivate others ·   Must be a team player ·   Proficiency in MS Office ·   Ability to work under pressure and meet deadlines   Qualification & Experience   · Any graduation   Location – Retail Store PAN India Reporting Structure Reports to : Store Manager Company Info: www.fossil.com