Assistant Manager- Sustainability

We’re Hiring Sustainability Champion!

Firstsource

We are proud to be recognized and benchmarked through leading global frameworks:

CDP

Ecovadis

TCFD

Job Role:

Key Responsibilities:

1. GHG Accounting & Reporting

• Maintain Firstsource’s GHG inventory across Scope 1, 2, and 3 emissions as per the GHG Protocol and SBTi

• Prepare annual carbon footprint assessments and support external assurance as and when required.

• Maintain accurate documentation and data quality for internal and external audits.

2. Target Setting & Reduction Strategy

• Support Science-Based Targets (SBTi) validation and emissions reduction initiatives.

• Identify hotspots such as energy use, employee commute, and business travel for intervention.

• Partner with procurement, facility management, and IT to reduce emissions across operations and value chain.

• Model potential reduction pathways and evaluate their feasibility.

3. Compliance & Disclosure

• Align GHG accounting practices with global disclosure frameworks such as CDP, TCFD, TNFD, and

SBTi.

• Support Firstsource’s ESG report and sustainability disclosures.

• Contribute to internal carbon pricing initiatives and decarbonization strategies.

• Ensure GHG management practices support compliance with IMS, ISO 14001, and ISO 45001 requirements.

4. Tools, Systems & Data Management

• Develop and maintain tools and systems for data collection and reporting.

• Evaluate technology solutions for real-time carbon monitoring and analytics.

• Train internal teams on emission data management, ISO documentation, and sustainability practices.

5. Collaboration & Communication

• Collaborate with cross-functional teams—Finance, Admin, Procurement, IT, HR, and Operations—to integrate GHG insights.

• Engage external consultants, auditors, and certification partners.

• Provide periodic updates to senior leadership and ESG governance teams.

• Support IMS audits and contribute to continuous improvement under ISO 14001 and ISO 45001

standards.

Qualifications & Experience:

• Bachelor’s/Master’s degree in Environmental Science, Engineering, Sustainability, or related field.

• 3–6 years’ experience in carbon accounting.

• Strong understanding of GHG Protocol, ISO 14064, and emission factor methodologies, CBAM.

• Experience with Scope 3 accounting, LCA, and decarbonization projects in service sector

preferred.

• Familiarity with ISO 14001 and ISO 45001 management systems and audits.

• Proficiency in Excel, Power BI, or GHG reporting tools.

• Knowledge of carbon pricing, renewable energy certificates (RECs), and offsets desirable.

Key Attributes:

• Analytical and detail-oriented with strong integrity towards data accuracy.

• Ability to translate complex technical concepts into actionable insights.

• Collaborative mindset with a passion for driving sustainability in digital operations.

• Familiarity with IMS documentation and continual improvement cycles.

• Self-driven, adaptable, and aligned with Firstsource’s purpose-led growth culture.

come join us at Firstsource.