Assistant Manager - Infra & Workplace Services

Tamil Nadu, Coimbatore, Tamil Nadu, India

• Design and Development:

• Develop and design AV systems, including audio, video, control, and lighting systems.
• Create detailed engineering schematics, diagrams, and layouts.
• Ensure designs meet client requirements and industry standards.

• IT support to Sr. Leadership team

• Project Management:

• Lead AV projects from conception to completion.
• Coordinate with clients, vendors, and internal teams to ensure timely and within-budget project delivery.
• Manage project timelines, budgets, and resources.

• Installation and Integration:

• Oversee the installation, configuration, and integration of AV systems.
• Ensure systems are installed correctly and function as intended.
• Conduct testing and troubleshooting to resolve any issues.

• Technical Support and Maintenance:

• Provide technical support for AV systems.
• Perform routine maintenance and upgrades to ensure optimal system performance.
• Train clients and end-users on system operation and maintenance.

• Team Leadership and Mentoring:

• Lead and mentor junior engineers and technicians.
• Foster a collaborative and productive work environment.
• Provide guidance and support to team members on technical issues and best practices.

• Documentation and Reporting:

• Maintain detailed documentation of AV systems, including design documents, installation guides, and user manuals.
• Prepare project reports and documentation for clients and stakeholders.
• Ensure all project documentation is up to date and accessible.

• Client Interaction:

• Work closely with clients to understand their AV needs and provide tailored solutions.
• Offer professional advice and recommendations to enhance client satisfaction.
• Conduct client meetings, presentations, and demonstrations.

• Technical Expertise:

• In-depth knowledge of AV technologies, including audio, video, control systems, laptops, desktops, mobile phones & iPADs
• Proficiency in using AV design and modeling software (e.g., AutoCAD, Revit).
• Familiarity with AV standards and protocols (e.g., HDMI, HDBaseT, Dante).

• Project Management:

• Strong project management skills, including planning, scheduling, and budgeting.
• Ability to manage multiple projects simultaneously.
• Experience with project management tools and methodologies.

• Problem-Solving:

• Excellent troubleshooting and problem-solving skills.
• Ability to identify and resolve technical issues efficiently.
• Creative thinking for innovative solutions.

• Communication:

• Strong verbal and written communication skills.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Effective interpersonal skills for client interactions and team collaboration.

• Leadership:

• Proven leadership abilities in managing and mentoring teams.
• Ability to motivate and guide team members to achieve project goals.
• Strong decision-making skills and the ability to take initiative.

• Attention to Detail:

• High level of attention to detail in design, installation, and documentation.
• Commitment to delivering high-quality work.