Assistant Manager - Compliance

Position Title: Assistant Manager – Risk & Compliance

Overview:

We are looking for a highly skilled Risk & Compliance Manager who will be responsible for ensuring that the company’s operations and supporting functions comply with all relevant ISO standards, legal and statutory requirements, and internal organizational policies and procedures. The ideal candidate will bring strong expertise in regulatory and ISO frameworks, effective communication skills, and the ability to design, implement, and sustain compliance programs. This role requires a detail-oriented, proactive professional capable of collaborating with cross-functional teams to mitigate compliance risks and support Risk Management and Business Continuity Management (BCM).

Key Responsibilities:

1. Regulatory Compliance:

· Stay updated on changes in relevant laws, regulations and industry standards.

· Ensure all internal policies, procedures, and systems align with applicable regulatory requirements.

· Collaborate with legal and business teams to interpret and implement regulatory updates.

2. Risk Management:

· Identify, assess, and manage compliance and operational risks, including third-party/vendor risks.

· Conduct regular internal audits of processes, systems, and support functions.

· Develop and implement mitigation plans for identified risks.

3. Business Continuity Management (BCM)

· Develop, implement, and maintain the organization’s BCM framework aligned with ISO 22301 standards.

· Conduct Business Impact Analysis (BIA) and define recovery strategies for critical processes.

· Coordinate periodic BCM drills, simulations, and readiness assessments to ensure preparedness.

· Work with functional leaders to maintain and update BCM plans, ensuring effectiveness and compliance.

· Lead incident response activities for business disruptions and ensure prompt restoration of services.

4. Training and Awareness:

· Develop and deliver compliance training to employees across departments.

· Promote a strong compliance culture through awareness initiatives and continuous support.

5. Policy Development and Enforcement:

· Review and update internal policies in line with regulatory changes and industry best practices.

· Draft, implement, and enforce policies related to contractual compliance, data privacy, cybersecurity, and consumer protection.

· Lead and support internal investigations related to non-compliance incidents, ensuring timely corrective actions.

6. Data Privacy & Security Compliance:

· Ensure adherence to data protection regulations such as GDPR and other applicable privacy laws.

· Work closely with IT and security teams to embed data protection measures into organizational systems and processes.

7. Reporting & Documentation:

· Maintain comprehensive documentation of compliance activities, audits, risk assessments, and investigations.

· Prepare periodic compliance reports for senior management and regulatory authorities.

· Ensure timely reporting and documentation of compliance breaches or incidents.

8. Collaboration and Stakeholder Management:

· Partner with Legal, IT, HR, Admin, Operations, Business Leaders, and other supporting functions to ensure organization-wide compliance.

· Act as the primary point of contact for external audits, regulators, and third parties.

· Advise business leaders on compliance implications related to operational and strategic initiatives.

Skills & Qualifications:

1. Education:

a. Master’s degree in any discipline (preferred).

b. Professional certifications such as ISO 9001 Lead Auditor/Implementer, ISO 27001 Lead Auditor/Implementer, PIMS, or related credentials.

2. Experience:

· Minimum 5+ years of experience in a compliance role within eCommerce or ITES sectors.

· Strong knowledge of compliance regulations and industry best practices.

· Hands-on experience in internal audits, risk assessments, BCM, and investigations.

· Familiarity with cybersecurity and data privacy frameworks.

3. Skills:

· Strong analytical, problem-solving, and decision-making abilities.

· Excellent written and verbal communication skills with the ability to present complex topics clearly.

· High attention to detail and a proactive, results-driven approach.

· Strong organizational and project management skills.

· Ability to work independently as well as collaboratively in cross-functional teams.

· Experience with compliance management tools/software is an added advantage.

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹700,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person