Assistant Facilities Manager

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Position Overview

The Assistant Manager - Facilities will support the Facility Manager in ensuring the smooth upkeep and functioning of Quorum Mumbai’s infrastructure. This includes day-to-day coordination of engineering services, housekeeping, and security operations. The role calls for a hands-on professional with strong attention to detail, vendor coordination skills, and the ability to supervise outsourced teams to deliver a safe, clean, and high-standard member experience.

Key Responsibilities

Maintenance & Engineering

• Assist in managing preventive and breakdown maintenance of HVAC, plumbing, electrical, AV, and mechanical systems.
• Coordinate with technicians and contractors for repairs and timely resolution of technical issues.
• Maintain service logs and escalate issues to the Facility Manager as needed.

Housekeeping & Upkeep

• Supervise outsourced housekeeping teams to ensure hygiene and cleanliness standards.
• Conduct floor checks for upkeep of public areas, back-of-house, and washrooms.
• Track housekeeping inventory and assist in managing procurement within budget.

Security & Safety

• Monitor daily security deployment and flag any gaps in coverage.
• Assist in conducting safety drills and basic training for staff on fire safety and emergency protocols.
• Support in monitoring of CCTV, access control, and reporting of incidents.

Vendor Coordination & Budget Tracking

• Liaise with vendors for AMC work, periodic services, and consumables supply.
• Assist in maintaining records of contracts, invoices, and expenses.
• Help monitor monthly spends across housekeeping and maintenance.

SOPs & Audits

• Ensure facility SOPs are being followed by all outsourced and internal teams.
• Conduct routine checks using checklists and assist in audit readiness.
• Provide daily updates and weekly summaries to the Facility Manager.

Member Support & Service

• Respond to on-ground issues raised by members or team leads relating to facility concerns.
• Coordinate with the Front Office and F&B teams to ensure timely resolution.
• Uphold The Quorum’s service ethos in all interactions.

Key Skills & Competencies

• Working knowledge of building systems (MEP, HVAC, DG sets, etc.)
• Ability to manage outsourced staff and ensure task completion.
• Strong coordination, follow-up, and reporting skills.
• Service-oriented mindset with attention to detail.
• Ability to handle multiple tasks and respond to facility-related emergencies.

Desired Qualifications

• Diploma or Degree in Engineering, Facility Management, or Hotel Administration.
• Prior experience in hospitality or high-end commercial facilities preferred.