Company Description The Quorum is a contemporary work and social private members club rooted in culture and community, purpose-built for the global citizen. Established in Gurgaon in 2018, it has expanded to Mumbai and Hyderabad. The club brings together a diverse collective of like-minded individuals through authentic experiences and a wide range of services. Members can enjoy innovative food and beverage options, wellness programs, and curated art. The Quorum offers transformative spaces enhanced by a diverse cultural and social events calendar. Role Description This is a full-time on-site role for an Assistant Restaurant Manager located in Gurugram. The Assistant Restaurant Manager will oversee daily operations, ensure guest and member satisfaction, and maintain high-quality service. Responsibilities include managing food and beverage services, hiring and training staff, and ensuring smooth communication across the team. The role also involves addressing member feedback and implementing improvements to enhance the dining experience. Qualifications Strong skills in Customer Satisfaction and Customer Service Experience in Food & Beverage management Effective Communication skills, both verbal and written Ability to work independently and lead a team Previous experience in a similar role or in the hospitality industry is a must Strong organizational skills and attention to detail Bachelor's degree in Hospitality Management or a related field is preferred Show more Show less
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Sales Manager located in Bengaluru. The Sales Manager will be responsible for managing sales activities, developing and implementing sales strategies, achieving sales targets, and building relationships with clients. The role includes leading and mentoring the sales team, conducting market research, identifying business opportunities, and ensuring customer satisfaction. Qualifications Sales Management, Sales Strategies, and Sales Targets skills Client Relationship Management and Customer Satisfaction skills Leadership, Team Mentoring, and Team Building skills Market Research and Business Opportunities identification skills Excellent communication and negotiation skills Ability to work independently and as part of a team Experience in the hospitality industry is a plus Bachelor's degree in Business, Marketing, or related field Show more Show less
Position Overview: The Manager – Community & Membership Sales is responsible for driving member acquisition, enhancing member engagement, and building a strong sense of community within the club. This individual plays a dual role – supporting membership sales targets while also curating and maintaining a high-quality community experience that reflects The Quorum’s brand values and ethos. Key Responsibilities: Membership Sales: Assist in achieving monthly and quarterly membership acquisition targets. Generate leads through outbound efforts, referrals, partnerships, and events. Conduct club tours and deliver compelling presentations to prospective members. Follow up on leads and maintain detailed records in the CRM system. Assist in onboarding new members to ensure a seamless experience. Community Engagement: Work closely with the Community and Programming teams to curate member experiences. Foster strong relationships with members to understand preferences and drive retention. Track and resolve member grievances, feedback, and service recovery as needed. Ensure consistent communication with members via emails, calls, and in-person touchpoints. Events & Partnerships: Support member-led events and activation opportunities. Assist in hosting club events to build networking and member engagement. Collaborate with the Programming team to drive member participation in key events. Brand Representation: Represent the club and its values in all member and public interactions. Maintain a professional and approachable demeanour as a club ambassador. Skills & Competencies: Strong interpersonal and relationship-building skills. Excellent communication and presentation abilities. Sales-driven mindset with attention to detail. Passion for hospitality, networking, and community-driven engagement. Familiarity with CRM tools and reporting.
The Quorum is looking for an experienced and motivated Sales Manager - Catering & Events for our team in Hyderabad. In this role, you will manage catering and event sales, optimize the revenue from meeting and banquet spaces and ensure seamless food and beverage service. You will play a key role in creating memorable experiences for clients and ensuring high standards of customer satisfaction. Key Responsibilities: - Drive catering and event sales, optimizing yield for meetings and banquet spaces. - Oversee food and beverage operations to maintain excellent service standards. - Collaborate with clients to understand their needs and ensure a memorable event experience. - Develop and execute sales strategies to achieve revenue targets. - Manage multiple event logistics, ensuring smooth operations and high client satisfaction. - Foster strong relationships with clients, vendors, and internal teams. Qualifications: - Proven experience in catering sales, event planning, and F&B operations within the hospitality industry. - Strong organizational and multitasking skills, with the ability to perform under pressure. - Excellent communication and customer service skills, with a focus on client satisfaction. - Bachelor’s degree in hospitality management, Business Administration, or a related field.
The ideal candidate will be responsible for driving revenue from private events, meetings, and club hire. This role involves identifying business opportunities, nurturing client relationships, converting leads, and ensuring seamless execution of sales closures. The ideal candidate is target-driven, detail-oriented, and has a strong network within the hospitality or event sales industry. Responsibilities People: Build and maintain strong client relationships to drive repeat business. Liaise with the Events, F&B, and Operations teams to ensure flawless handover and execution. Train and mentor junior executives or interns (if any). Serve as a client ambassador, representing The Quorum’s brand standards. Process: Identify leads and convert them into private hire bookings. Prepare and present commercial proposals and quotations. Maintain and update the sales pipeline on CRM tools. Conduct site inspections and walkthroughs with prospective clients. Ensure accurate documentation for each booking (Function Prospectus, Booking Confirmation, Invoices). Maintain a high conversion rate from inquiry to closure. Coordinate with departments to ensure timely approvals and delivery of event-related requirements. Prepare and submit weekly sales reports, call plans, and forecasts. Maintain updated records of prospects, clients, and activities. Revenue: Meet and exceed monthly and quarterly sales targets. Forecast revenues and track against targets. Monitor competitor activity and market trends to identify new sales opportunities. Work with Marketing to drive targeted campaigns and promotions for private hire. Qualifications Bachelor’s degree in hospitality, Business, or related field. 5+ years of experience in sales or business development in the hospitality or events industry. Proven track record in achieving revenue targets. Strong negotiation, communication, and interpersonal skills. Proficient in Microsoft Office, CRM tools, and event management systems. Must be highly organized, proactive, and able to work under pressure.
Position Title: General Manager Location: Gurugram Reporting To: Chief Executive Officer Position Overview: The General Manager (GM) will lead all facets of operations at The Quorum Gurgaon, ensuring exceptional service delivery, financial performance, and a culture of excellence. As the unit head, the GM is accountable for the member experience, operational execution, and team leadership. The role requires strategic thinking, a strong sense of ownership, and the ability to translate the organization’s vision into on-ground action. Key Responsibilities: 1. People Leadership & Culture Lead and mentor Heads of Departments (HODs) and build a high-performing, service-driven team. Instil The Quorum’s culture, values, and service ethos across all functions. Conduct regular team briefings and leadership check-ins. Oversee performance management processes, appraisals, and succession planning. Promote a respectful, inclusive, and safety-compliant work environment. 2. Operational Excellence Oversee and ensure smooth daily functioning across all departments: o F&B Service and Operations o Front Office o Housekeeping & Security o Private Hire/Banqueting & Event Execution o F&B Stores, Technology, Licensing & Liaison Ensure SOP adherence across all units, with regular audits and quality checks. Monitor hygiene, safety, maintenance, and member satisfaction standards. Maintain coordination between unit-level operations and corporate support functions (HR, Finance, Membership, Marketing, Programming, Kitchen). 3. Financial Performance Drive achievement of monthly revenue and profitability targets. Develop and manage annual budgets and departmental P&Ls. Monitor expenditures, approve key expenses, and implement cost controls. Maximize revenue from private hire, membership, F&B, and ancillary services. Lead financial reviews and implement corrective actions where necessary. 4. Strategic and Cross-Functional Collaboration Partner with corporate heads in Marketing, Programming, Membership sales, F&B, and HR for alignment of unit activities with broader organizational goals. Coordinate with Sponsorship & Partnership teams to leverage brand visibility and revenue. Oversee member communication and grievance resolution in collaboration with the Community & Membership sales team. Represent Gurgaon unit in national operations meetings and reporting. Skills & Competencies: Leadership & Team Development Financial Acumen & Budgeting Operational Execution Member-Centric Service Mindset Crisis & Conflict Management Strategic Planning & Execution Qualifications: Graduate in Hospitality Management / Business Administration (MBA preferred) Strong command of English, written and spoken Minimum 10 years in hospitality management, with at least 5 years in a senior leadership role.
Position Title: Events & Programming Manager Location: Mumbai Reports To: Assistant Director - Events & Programming Position Overview: The Events & Programming Manager curates and brings to life a dynamic calendar of events, experiences, and cultural programs at The Quorum. This is a hands-on role that blends creativity, organization, and hospitality. The ideal candidate is a culture enthusiast who thrives on building connections, has a pulse on what’s current, and can deliver memorable experiences that align with the club’s ethos. Key Responsibilities: Programming & Event Execution Plan, organize, and deliver a diverse line-up of events - from thought leadership talks tointimate screenings to large-format social and cultural gatherings Oversee all logistics and on-ground execution to ensure smooth and impactful events Collaborate with external partners, artists, speakers, and vendors to curate high-quality experiences Work with internal teams for seamless coordination Team Leadership & Vendor Management Lead the Events team and guide them through planning, prep, and delivery Conduct regular team check-ins and feedback sessions Build and manage relationships with event vendors, artists, and production teams Handle any event-related escalations, guest requests, or last-minute changes with calm and clarity Budgeting & Performance Prepare and track event budgets, ensuring spends align with planned targets Identify opportunities to optimize costs without compromising quality Work with the General Manager to share reports, track performance, and identify areas for revenue generation through events Member Experience & Feedback Gather feedback from members and use insights to continuously improve programming Bring in fresh formats and collaborations based on current trends, seasons, and member interests Skills & Qualifications: 5+ years of experience in event management, cultural programming, or hospitality-driven experiences Bachelor’s or Master’s degree in literature, media, communications, journalism, advertising, or related creative fields Excellent team management and organizational skills Proficient in Microsoft Office and event planning tools/software Energetic, personable, and confident in high-interaction, high-touch roles Strong network and knowledge of the city’s culture, art, food, design, and music scene Comfortable working evenings and weekends as per event schedules
Position: Visual Designer Location: Gurgaon, Haryana Company: The Quorum Being a Visual Designer at The Quorum means bringing stories to life—not just with flair, but with function. If you’re someone who cares as much about grids and spacing as you do about good typography and a great brief, we’d love to meet you. You’ll be designing for a brand that’s warm, contemporary, and ever-evolving. From member communication and restaurant menus to event posters and Instagram stories, you’ll craft visuals that are thoughtful, consistent, and scroll-stopping. What you'll be doing: Brand & Collateral Design Design marketing and member-facing assets—emailers, invites, menus, flyers, brochures, etc. Ensure brand consistency across touchpoints (and gently call it out when it’s off) Create editable templates for quick-turn needs across the team Digital & Social Media Design graphics for Instagram, LinkedIn, WhatsApp, and our newsletters Adapt visuals to suit different formats (static, stories, reels, etc.) Collaborate with the content team to bring campaigns to life Production Support Work with print vendors and internal teams to ensure quality and accuracy Prepare print-ready files and understand the basics of colour correction and scaling Stay up to date with formats, specs, and platform guidelines Teamwork Makes the Dream Work Partner closely with marketing, events, and content Be open to feedback—and share yours too Bring fresh ideas to the table, especially when the brief is open-ended What you bring: 2–4 years of design experience, preferably in lifestyle/hospitality/agency settings Proficiency in Adobe Creative Suite (especially Illustrator, Photoshop, InDesign) A strong eye for layout, typography, and brand application Experience working on both print and digital formats Bonus: light motion design skills or Canva wizardry Why You’ll Love It Here: You’ll design for a brand that loves good taste—visually and otherwise. The work is varied, the briefs are real, and the team is full of people who care deeply (and laugh loudly). Sound like your kind of vibe? Let’s talk.
Position Title: Manager – Community & Membership Sales Location: Hyderabad Position Overview: The Manager – Community & Membership Sales is responsible for driving member acquisition, enhancing member engagement, and building a strong sense of community within the club. This individual plays a dual role – supporting membership sales targets while also curating and maintaining a high-quality community experience that reflects The Quorum’s brand values and ethos. Key Responsibilities: Membership Sales: Assist in achieving monthly and quarterly membership acquisition targets. Generate leads through outbound efforts, referrals, partnerships, and events. Conduct club tours and deliver compelling presentations to prospective members. Follow up on leads and maintain detailed records in the CRM system. Assist in onboarding new members to ensure a seamless experience. Community Engagement: Work closely with the Community and Programming teams to curate member experiences. Foster strong relationships with members to understand preferences and drive retention. Track and resolve member grievances, feedback, and service recovery as needed. Ensure consistent communication with members via emails, calls, and in-person touchpoints. Events & Partnerships: Support member-led events and activation opportunities. Assist in hosting club events to build networking and member engagement. Collaborate with the Programming team to drive member participation in key events. Brand Representation: Represent the club and its values in all member and public interactions. Maintain a professional and approachable demeanour as a club ambassador. Skills & Competencies: Strong interpersonal and relationship-building skills. Excellent communication and presentation abilities. Sales-driven mindset with attention to detail. Passion for hospitality, networking, and community-driven engagement. Familiarity with CRM tools and reporting.
Position Title: Sales Manager - Private Hire Location: Mumbai Reports to: Head of Sales - Private Hire Position Overview: The Sales Manager - Private Hire is responsible for driving event bookings and optimizing revenue from the club’s meeting and banquet spaces. This role blends sales, client servicing, and F&B coordination to deliver smooth, memorable events. The ideal candidate brings a strong sales mindset, understands the nuances of luxury hospitality, and enjoys building lasting client relationships. Key Responsibilities: Sales & Client Servicing Drive catering and private event sales for meetings, celebrations, and large-format gatherings Build and maintain strong relationships with clients, planners, and agencies Understand client needs and tailor event proposals and experiences accordingly Provide end-to-end support across the event lifecycle: enquiry, site visits, proposal, contract, planning, and execution Revenue & Strategy Optimize yields for meeting rooms, banquet spaces, and private hire venues Work with the Events, F&B, and Finance teams to create competitive packages Track sales metrics and share regular updates with the General Manager Identify new business opportunities and partnerships to drive bookings Event Coordination & Service Excellence Oversee on-ground execution of key events to ensure delivery as promised Collaborate closely with the Events, F&B, Culinary, and Operations teams Ensure all client expectations are met (or exceeded), resolving concerns as needed Stay updated on trends in the events and catering space to keep offerings fresh and competitive Skills & Qualifications: 4–6 years of experience in event sales, catering, or hospitality sales Proven track record of achieving revenue targets and delivering premium client experiences Excellent communication and negotiation skills Strong organizational and multitasking abilities, with a calm and solution-focused approach Bachelor’s degree in Hospitality, Business Administration, or related field Experience in luxury hotels, clubs, or event venues preferred Note: This role is based on-site and may require working evenings, weekends, or holidays based on event schedules and client requirements.
Position Title: Head of Sales - Private Hire Location: Gurugram Reports To: General Manager Position Overview: The Head of Sales – Private Hire is responsible for driving revenue through event bookings and private space rentals at The Quorum. This is a senior, target-driven role that combines strategic sales planning with hands-on client engagement. You’ll work closely with internal teams to ensure every event meets our service standards and delivers an exceptional experience. The ideal candidate brings a strong network, a sharp commercial lens, and a passion for hospitality. Key Responsibilities: Sales Strategy & Business Development Lead the sales function for private hires, corporate bookings, social events, and F&B-driven experiences Develop sales strategies to maximize yield across meeting rooms, banquet areas, and club spaces Identify and build new business opportunities, including partnerships and key account pipelines Conduct regular sales forecasting, reporting, and performance tracking Client Relationship Management Serve as the primary point of contact for key clients and planners Understand client needs and create tailored event proposals and experiences Host site visits, pitch meetings, and negotiations with professionalism and warmth Maintain long-term relationships to encourage repeat business and referrals Operational Coordination Work closely with Events, F&B, Culinary, and Operations teams to ensure smooth event execution Oversee key high-profile or complex events on-site when needed Ensure service delivery meets or exceeds client expectations Team Leadership Mentor and guide junior sales or coordination team members where applicable Foster a collaborative and results-oriented work environment Skills & Qualifications: 6–8 years of experience in hospitality sales, private event sales, or catering management Proven track record of driving revenue and building lasting client relationships Excellent communication, negotiation, and interpersonal skills Strong commercial acumen and ability to lead sales forecasting and planning Bachelor’s degree in Hospitality, Business, Marketing, or a related field Experience in premium hospitality, event venues, or luxury lifestyle brands preferred Note: This is a full-time, on-site role and may require working evenings, weekends, or holidays as per client and event requirements.
Position Title: Sales Manager - Private Hire Location: Hyderabad Reports to: Head of Sales - Private Hire Position Overview: The Sales Manager - Private Hire is responsible for driving event bookings and optimizing revenue from the club’s meeting and banquet spaces. This role blends sales, client servicing, and F&B coordination to deliver smooth, memorable events. The ideal candidate brings a strong sales mindset, understands the nuances of luxury hospitality, and enjoys building lasting client relationships. Key Responsibilities: Sales & Client Servicing Drive catering and private event sales for meetings, celebrations, and large-format gatherings Build and maintain strong relationships with clients, planners, and agencies Understand client needs and tailor event proposals and experiences accordingly Provide end-to-end support across the event lifecycle: enquiry, site visits, proposal, contract, planning, and execution Revenue & Strategy Optimize yields for meeting rooms, banquet spaces, and private hire venues Work with the Events, F&B, and Finance teams to create competitive packages Track sales metrics and share regular updates with the General Manager Identify new business opportunities and partnerships to drive bookings Event Coordination & Service Excellence Oversee on-ground execution of key events to ensure delivery as promised Collaborate closely with the Events, F&B, Culinary, and Operations teams Ensure all client expectations are met (or exceeded), resolving concerns as needed Stay updated on trends in the events and catering space to keep offerings fresh and competitive Skills & Qualifications: 4–6 years of experience in event sales, catering, or hospitality sales Proven track record of achieving revenue targets and delivering premium client experiences Excellent communication and negotiation skills Strong organizational and multitasking abilities, with a calm and solution-focused approach Bachelor’s degree in Hospitality, Business Administration, or related field Experience in luxury hotels, clubs, or event venues preferred Note: This role is based on-site and may require working evenings, weekends, or holidays based on event schedules and client requirements.
The Manager Community & Membership Sales role in Hyderabad involves the responsibility of acquiring new members, increasing member engagement, and fostering a sense of community within the club. You will be pivotal in achieving membership sales targets while ensuring a high-quality community experience aligned with The Quorums brand values. Your primary focus will be on membership sales, including generating leads through various channels, conducting club tours, and onboarding new members seamlessly. Additionally, you will collaborate with the Community and Programming teams to create engaging member experiences and build strong relationships to drive retention. You will also play a key role in supporting member-led events, hosting club gatherings, and promoting member participation in various activities. As a representative of the club, you will maintain a professional and welcoming image while embodying its values in all interactions. To excel in this role, you should possess strong interpersonal skills, effective communication abilities, a sales-oriented mindset, and a passion for fostering community engagement. Familiarity with CRM tools and reporting will be beneficial in managing member interactions and tracking progress towards sales targets.,
Position Title: Sales Manager - Private Hire Location: Mumbai Reports to: Head of Sales - Private Hire Position Overview: The Sales Manager - Private Hire is responsible for driving event bookings and optimizing revenue from the club’s meeting and banquet spaces. This role blends sales, client servicing, and F&B coordination to deliver smooth, memorable events. The ideal candidate brings a strong sales mindset, understands the nuances of luxury hospitality, and enjoys building lasting client relationships. Key Responsibilities: Sales & Client Servicing Drive catering and private event sales for meetings, celebrations, and large-format gatherings Build and maintain strong relationships with clients, planners, and agencies Understand client needs and tailor event proposals and experiences accordingly Provide end-to-end support across the event lifecycle: enquiry, site visits, proposal, contract, planning, and execution Revenue & Strategy Optimize yields for meeting rooms, banquet spaces, and private hire venues Work with the Events, F&B, and Finance teams to create competitive packages Track sales metrics and share regular updates with the General Manager Identify new business opportunities and partnerships to drive bookings Event Coordination & Service Excellence Oversee on-ground execution of key events to ensure delivery as promised Collaborate closely with the Events, F&B, Culinary, and Operations teams Ensure all client expectations are met (or exceeded), resolving concerns as needed Stay updated on trends in the events and catering space to keep offerings fresh and competitive Skills & Qualifications: 4–6 years of experience in event sales, catering, or hospitality sales Proven track record of achieving revenue targets and delivering premium client experiences Excellent communication and negotiation skills Strong organizational and multitasking abilities, with a calm and solution-focused approach Bachelor’s degree in Hospitality, Business Administration, or related field Experience in luxury hotels, clubs, or event venues preferred Note: This role is based on-site and may require working evenings, weekends, or holidays based on event schedules and client requirements.
Position Title: Assistant Manager – Facilities Reports To: Facility Manager Company: Quorum Club Pvt. Ltd. Location: Mumbai Experience: 4 – 6 years Position Overview The Assistant Manager - Facilities will support the Facility Manager in ensuring the smooth upkeep and functioning of Quorum Mumbai’s infrastructure. This includes day-to-day coordination of engineering services, housekeeping, and security operations. The role calls for a hands-on professional with strong attention to detail, vendor coordination skills, and the ability to supervise outsourced teams to deliver a safe, clean, and high-standard member experience. Key Responsibilities 1. Maintenance & Engineering Assist in managing preventive and breakdown maintenance of HVAC, plumbing, electrical, AV, and mechanical systems. Coordinate with technicians and contractors for repairs and timely resolution of technical issues. Maintain service logs and escalate issues to the Facility Manager as needed. 2. Housekeeping & Upkeep Supervise outsourced housekeeping teams to ensure hygiene and cleanliness standards. Conduct floor checks for upkeep of public areas, back-of-house, and washrooms. Track housekeeping inventory and assist in managing procurement within budget. 3. Security & Safety Monitor daily security deployment and flag any gaps in coverage. Assist in conducting safety drills and basic training for staff on fire safety and emergency protocols. Support in monitoring of CCTV, access control, and reporting of incidents. 4. Vendor Coordination & Budget Tracking Liaise with vendors for AMC work, periodic services, and consumables supply. Assist in maintaining records of contracts, invoices, and expenses. Help monitor monthly spends across housekeeping and maintenance. 5. SOPs & Audits Ensure facility SOPs are being followed by all outsourced and internal teams. Conduct routine checks using checklists and assist in audit readiness. Provide daily updates and weekly summaries to the Facility Manager. 6. Member Support & Service Respond to on-ground issues raised by members or team leads relating to facility concerns. Coordinate with the Front Office and F&B teams to ensure timely resolution. Uphold The Quorum’s service ethos in all interactions. Key Skills & Competencies Working knowledge of building systems (MEP, HVAC, DG sets, etc.) Ability to manage outsourced staff and ensure task completion. Strong coordination, follow-up, and reporting skills. Service-oriented mindset with attention to detail. Ability to handle multiple tasks and respond to facility-related emergencies. Desired Qualifications Diploma or Degree in Engineering, Facility Management, or Hotel Administration. Prior experience in hospitality or high-end commercial facilities preferred.
Position Title: Manager – Community & Membership Sales Location: Mumbai Position Overview: The Manager – Community & Membership Sales is responsible for driving member acquisition, enhancing member engagement, and building a strong sense of community within the club. This individual plays a dual role – supporting membership sales targets while also curating and maintaining a high-quality community experience that reflects The Quorum’s brand values and ethos. Key Responsibilities: Membership Sales: Assist in achieving monthly and quarterly membership acquisition targets. Generate leads through outbound efforts, referrals, partnerships, and events. Conduct club tours and deliver compelling presentations to prospective members. Follow up on leads and maintain detailed records in the CRM system. Assist in onboarding new members to ensure a seamless experience. Community Engagement: Work closely with the Community and Programming teams to curate member experiences. Foster strong relationships with members to understand preferences and drive retention. Track and resolve member grievances, feedback, and service recovery as needed. Ensure consistent communication with members via emails, calls, and in-person touchpoints. Events & Partnerships: Support member-led events and activation opportunities. Assist in hosting club events to build networking and member engagement. Collaborate with the Programming team to drive member participation in key events. Brand Representation: Represent the club and its values in all member and public interactions. Maintain a professional and approachable demeanour as a club ambassador. Skills & Competencies: Strong interpersonal and relationship-building skills. Excellent communication and presentation abilities. Sales-driven mindset with attention to detail. Passion for hospitality, networking, and community-driven engagement. Familiarity with CRM tools and reporting.
Position Title: Manager Community & Membership Sales Location: Mumbai Position Overview: The Manager Community & Membership Sales is responsible for driving member acquisition, enhancing member engagement, and building a strong sense of community within the club. This individual plays a dual role supporting membership sales targets while also curating and maintaining a high-quality community experience that reflects The Quorums brand values and ethos. Key Responsibilities: Membership Sales: Assist in achieving monthly and quarterly membership acquisition targets. Generate leads through outbound efforts, referrals, partnerships, and events. Conduct club tours and deliver compelling presentations to prospective members. Follow up on leads and maintain detailed records in the CRM system. Assist in onboarding new members to ensure a seamless experience. Community Engagement: Work closely with the Community and Programming teams to curate member experiences. Foster strong relationships with members to understand preferences and drive retention. Track and resolve member grievances, feedback, and service recovery as needed. Ensure consistent communication with members via emails, calls, and in-person touchpoints. Events & Partnerships: Support member-led events and activation opportunities. Assist in hosting club events to build networking and member engagement. Collaborate with the Programming team to drive member participation in key events. Brand Representation: Represent the club and its values in all member and public interactions. Maintain a professional and approachable demeanour as a club ambassador. Skills & Competencies: Strong interpersonal and relationship-building skills. Excellent communication and presentation abilities. Sales-driven mindset with attention to detail. Passion for hospitality, networking, and community-driven engagement. Familiarity with CRM tools and reporting. Show more Show less
Job Title: Restaurant Manager Location: Mumbai Company: The Quorum Reports To: F&B Manager Position Overview The Restaurant Manager is responsible for leading the day-to-day operations of the club’s dining spaces, ensuring exceptional service, smooth coordination across departments, and strong team performance. This role focuses on guest satisfaction, team training, service standards, and operational efficiency. The ideal candidate is detail-oriented, people-focused, and thrives in a premium hospitality environment. Key Responsibilities 1. People & Service Leadership Lead, train, and supervise the restaurant service team to ensure consistent delivery of high standards Build a culture of hospitality, professionalism, and accountability on the floor Conduct regular team briefings, service refreshers, and performance evaluations Support team morale and resolve conflicts with empathy and discretion Coordinate closely with culinary and bar teams for seamless guest service 2. Daily Operations Oversee pre-service checks, table settings, reservation flows, and guest seating plans Ensure adherence to SOPs for order taking, billing, and guest handling Monitor cleanliness, ambience, music, and lighting in dining areas Manage floor presence during peak hours, engaging with guests and resolving concerns in real time Maintain service logs and feedback records for continuous improvement 3. Guest Experience & Feedback Ensure personalized and attentive service for members and guests Handle special requests, dietary preferences, and VIP guests with discretion Capture and escalate feedback for necessary follow-up or resolution Collaborate with the Private Hire and Events teams for F&B service at private hires and club programming 4. Reporting & Compliance Ensure accurate billing, DSR entries, and reconciliation with POS systems Adhere to hygiene and safety standards under FSSAI and internal policies Skills & Qualifications Degree or diploma in Hospitality Management or related field 5–7 years of experience in restaurant operations, preferably in luxury or premium hospitality Strong leadership, team management, and interpersonal skills Excellent communication and problem-solving abilities Familiarity with POS systems and inventory management tools Working knowledge of FSSAI standards and guest service protocols
Position Title: Guest Service Associate Location: Gurgaon Reports To: F&B Manager Position Overview: The Guest Service Associate – F&B Service is responsible for delivering high-quality food and beverage service to members and guests at The Quorum. This role is focused on floor service, order taking, guest engagement, and ensuring that all dining interactions reflect the club’s standards of hospitality and excellence. The ideal candidate is polished, attentive, and passionate about service. Key Responsibilities: Welcome members and guests, present menus, and assist with food and beverage selections Take accurate orders and coordinate with the kitchen and bar teams to ensure timely service Ensure proper table setup and cleanliness before, during, and after service Maintain a strong presence on the floor to anticipate guest needs and resolve issues promptly Provide menu recommendations and answer questions about ingredients or preparation methods Follow club SOPs for service delivery, billing, and table turnover Support the setup and service of private dining experiences and member events Monitor inventory levels of service equipment and coordinate with the stewarding team as needed Skills & Qualifications: 0 - 2 years of experience in food and beverage service or hospitality operations Good communication skills and a service-oriented mindset Knowledge of basic F&B service etiquette and order-taking protocols Presentable and well-groomed, with a calm and confident demeanour Ability to work in a fast-paced environment while maintaining attention to detail Familiarity with POS systems is an added advantage Flexibility to work in shifts, weekends, and holidays as per operational needs
Position Title: Corporate Housekeeping Manager Company: The Quorum Location: Gurgaon (with travel to Mumbai and Hyderabad units) Experience Required: 8–12 years in luxury hospitality, with at least 3–5 years in a leadership role Position Overview: The Corporate Housekeeping Manager will be responsible for setting and maintaining the highest standards of cleanliness, presentation, and maintenance across all Quorum properties. This role involves developing and monitoring housekeeping procedures, conducting detailed snag lists, advising Unit Facility Managers on process flows, and ensuring consistent brand compliance across locations. The incumbent will act as a strategic partner to unit leadership, providing operational support, training, and performance evaluations to enhance member and guest experience. Key Responsibilities: Develop, implement, and standardise housekeeping policies, procedures, and checklists across all properties in alignment with luxury brand standards. Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas and ensure timely closure of pending items. Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management. Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans. Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections. Monitor Facility management budgets across properties, optimising manpower, inventory control, and chemical usage without compromising quality. Support recruitment, on-boarding, and training of facility staff at unit level, ensuring skill development and service excellence. Analyse member and guest feedback related to housekeeping and initiate corrective measures. Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores. Stay updated on industry innovations in cleaning equipment, materials, and sustainable housekeeping practices to recommend upgrades. Skills & Attributes: Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs. Strong eye for detail, with the ability to identify and resolve discrepancies in upkeep and maintenance. Excellent leadership and coaching skills to influence and guide unit-level teams. Proficiency in snag list creation and follow-up tracking tools. Strong coordination skills across multiple properties, with the ability to prioritise tasks effectively. Knowledge of sustainable cleaning solutions and modern housekeeping technology. Qualifications: Bachelor’s degree in Hotel Management or related field. 8–12 years’ experience in housekeeping leadership within luxury hospitality. Multi-property or corporate-level experience preferred.