Sales Manager - Catering and Events

The ideal candidate will be responsible for driving revenue from private events, meetings, and club hire. This role involves identifying business opportunities, nurturing client relationships, converting leads, and ensuring seamless execution of sales closures. The ideal candidate is target-driven, detail-oriented, and has a strong network within the hospitality or event sales industry.

Responsibilities

People:

• Build and maintain strong client relationships to drive repeat business.
• Liaise with the Events, F&B, and Operations teams to ensure flawless handover and execution.
• Train and mentor junior executives or interns (if any).
• Serve as a client ambassador, representing The Quorum’s brand standards.

Process:

• Identify leads and convert them into private hire bookings.
• Prepare and present commercial proposals and quotations.
• Maintain and update the sales pipeline on CRM tools.
• Conduct site inspections and walkthroughs with prospective clients.
• Ensure accurate documentation for each booking (Function Prospectus, Booking Confirmation, Invoices).
• Maintain a high conversion rate from inquiry to closure.
• Coordinate with departments to ensure timely approvals and delivery of event-related requirements.
• Prepare and submit weekly sales reports, call plans, and forecasts.
• Maintain updated records of prospects, clients, and activities.

Revenue:

• Meet and exceed monthly and quarterly sales targets.
• Forecast revenues and track against targets.
• Monitor competitor activity and market trends to identify new sales opportunities.
• Work with Marketing to drive targeted campaigns and promotions for private hire.

Qualifications

• Bachelor’s degree in hospitality, Business, or related field.
• 5+ years of experience in sales or business development in the hospitality or events industry.
• Proven track record in achieving revenue targets.
• Strong negotiation, communication, and interpersonal skills.
• Proficient in Microsoft Office, CRM tools, and event management systems.
• Must be highly organized, proactive, and able to work under pressure.