Assistant Facilities Manager

**Job Description:** As a Soft Services Coordinator, your role is crucial in supporting the Facilities Manager to ensure the delivery of high-quality soft services at the site. You will be responsible for overseeing various aspects such as housekeeping, front office, cafeteria, pest control, landscaping, and waste management to maintain a professional, clean, safe, and welcoming environment for all occupants. Your attention to detail and service excellence skills will be highly valued in this role, reflecting the standards of the hospitality sector. **Key Responsibilities:** - Manage daily operations of housekeeping, front office, cafeteria, pest control, landscaping, and waste management. - Supervise third-party service providers to ensure SLAs and KPIs are consistently met. - Oversee reception/front desk staff for professional handling of visitors, customers, and employees. - Conduct regular audits, inspections, and feedback surveys to maintain high standards. - Support internal office events, VIP visits, and guest management with hotel-style service delivery. - Ensure compliance with safety and hygiene standards in alignment with corporate policies. - Assist in monitoring budgets for soft services and identify areas for cost optimization. - Prepare and maintain reports, logs, and presentations for management review. **Desired Candidate Profile:** - Gender Preference: Female and Male - Industry Background: Hotel or hospitality industry experience - Education: Bachelor's degree or diploma in Hotel Management, Hospitality, or related field - Experience: Exposure to facilities/administration roles is a plus - Skills: - Excellent communication and interpersonal skills - Strong eye for detail and quality - Team management and vendor coordination - Client-focused with a service-oriented mindset - Proficient in MS Office and facility management tools **Benefits:** - Health insurance - Provident Fund **Schedule:** - Day shift **Work Location:** - In person,