Sila Real Estate

Job Title: Guest Relations Executive (Corporate Office – Hospitality/Hotel Background Preferred) Location: [Brigade World Trade Center / ANSR ], [Bangalore] Reports to: Facility Manager / Workplace Experience Manager Job Summary: We are looking for a dynamic and well-presented Guest Relations Executive with a background in Hotel/hospitality to join a leading global corporate environment. This role is ideal for individuals with hotel front office or guest services experience who are looking to transition into a premium corporate setting. You will be the first point of contact for visitors and employees, helping create a warm, professional, and seamless workplace experience. Key Responsibilities: Greet and assist visitors, employees, and clients with a high level of courtesy and professionalism. Manage the front desk and ensure smooth day-to-day operations of the reception area. Coordinate visitor registrations, ID badges, and meeting room bookings. Handle calls, emails, and general queries with a customer-first mindset. Liaise with facility, admin, and security teams to ensure an exceptional office experience. Support in organizing internal events, meetings, and employee engagement activities. Maintain records, logs, and reports related to front desk operations. Ensure the reception area is clean, organized, and welcoming at all times. Requirements: 1–3 years of experience in a guest-facing role, preferably in the hotel/hospitality industry. Excellent communication and interpersonal skills. Professional grooming and demeanor. Strong organizational skills and attention to detail. Comfortable working in a fast-paced, corporate environment. Proficiency in MS Office and familiarity with visitor management systems. Flexibility to work in rotational shifts, if required. Preferred Background: Experience as a Front Office Associate, GRE, or Receptionist in a 4- or 5-star hotel. Diploma or degree in Hotel Management or Hospitality is an advantage. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹43,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Job Title: Food and Beverage Executive Job Summary: The Food and Beverage Executive is responsible for overseeing the daily operations of the food and beverage department in a hotel, restaurant, resort, or hospitality venue. This role involves managing staff, ensuring high-quality customer service, maintaining cost controls, and upholding health and safety standards. Key Responsibilities: Operations Management: Oversee all F&B operations including restaurants, bars, room service, banquets, and catering. Ensure smooth service delivery and guest satisfaction. Implement and monitor standard operating procedures (SOPs) for F&B service and kitchen operations. Staff Management: Recruit, train, schedule, and supervise F&B staff. Conduct performance evaluations and provide continuous feedback and coaching. Foster a positive work environment that promotes teamwork and efficiency. Financial & Inventory Control: Monitor budgets, forecasts, and financial performance of the F&B department. Control food and beverage costs through effective purchasing, inventory, and waste management. Prepare reports on sales, costs, staff performance, and customer satisfaction. Customer Service: Handle guest inquiries and complaints professionally and efficiently. Maintain high levels of customer satisfaction through personalized service and attention to detail. Compliance & Quality Assurance: Ensure compliance with health, safety, and hygiene standards. Oversee food quality and presentation standards. Coordinate with suppliers and maintain relationships for quality sourcing. Marketing & Sales Support: Work with the marketing team to promote F&B offers and special events. Participate in menu planning, theme nights, and event management. Qualifications and Skills: Bachelor's degree in Hospitality Management, Culinary Arts, or related field. 2–5 years of experience in food and beverage management or a similar role. Strong leadership, organizational, and interpersonal skills. Proficient in inventory management, budgeting, and financial reporting. Excellent communication and problem-solving abilities. Knowledge of health and safety regulations and F&B trends. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹42,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Job Title: Food and Beverage Executive Job Summary: The Food and Beverage Executive is responsible for overseeing the daily operations of the food and beverage department in a hotel, restaurant, resort, or hospitality venue. This role involves managing staff, ensuring high-quality customer service, maintaining cost controls, and upholding health and safety standards. Key Responsibilities: Operations Management: Oversee all F&B operations including restaurants, bars, room service, banquets, and catering. Ensure smooth service delivery and guest satisfaction. Implement and monitor standard operating procedures (SOPs) for F&B service and kitchen operations. Staff Management: Recruit, train, schedule, and supervise F&B staff. Conduct performance evaluations and provide continuous feedback and coaching. Foster a positive work environment that promotes teamwork and efficiency. Financial & Inventory Control: Monitor budgets, forecasts, and financial performance of the F&B department. Control food and beverage costs through effective purchasing, inventory, and waste management. Prepare reports on sales, costs, staff performance, and customer satisfaction. Customer Service: Handle guest inquiries and complaints professionally and efficiently. Maintain high levels of customer satisfaction through personalized service and attention to detail. Compliance & Quality Assurance: Ensure compliance with health, safety, and hygiene standards. Oversee food quality and presentation standards. Coordinate with suppliers and maintain relationships for quality sourcing. Marketing & Sales Support: Work with the marketing team to promote F&B offers and special events. Participate in menu planning, theme nights, and event management. Qualifications and Skills: Bachelor's degree in Hospitality Management, Culinary Arts, or related field. 2–5 years of experience in food and beverage management or a similar role. Strong leadership, organizational, and interpersonal skills. Proficient in inventory management, budgeting, and financial reporting. Excellent communication and problem-solving abilities. Knowledge of health and safety regulations and F&B trends. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹42,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person