Helpdesk Executive

As a Help Desk Executive, your role involves providing technical support to users, troubleshooting issues, and ensuring a positive experience. You will handle inquiries through various channels, diagnose problems, and guide users through resolutions. Additionally, you will work closely with IT teams for system upgrades and fixes. Your experience in Residential Property as a help desk Executive will be beneficial for this role. Key Responsibilities: - Access gate Applications efficiently - Manage compliant ticketing outflow effectively - Assign Housekeeping or Technical Teams according to the complaint - Maintain inventory of all items accurately - Handle documentation and filing tasks meticulously - Demonstrate good skills in MS Office and system knowledge Qualifications Required: - Previous experience in a similar role in Residential Property - Proficiency in using MS Office applications - Strong problem-solving skills - Excellent communication and interpersonal skills The company provides benefits such as health insurance and Provident Fund. The work shifts include day shift and evening shift, and the work location is in person.,