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Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
Fiche De Poste
POSITION: AREA SALES MANAGER –
Area Sales Manager is a middle management position that's responsible for the sales and business development in a particular region. They manage and support the various sales teams in their region, ensuring that they reach their sales targets and remain motivated. This position requires exceptional analytical, problem-solving and customer centric skills. Area Sales Manager develops an overall business plan, including sales strategies and Sales Plan & activities
About UPS Supply Chain Solutions-
UPS Supply Chain Solutions® is your end-to-end solution. Whether you need freight, customs brokerage or warehousing & distribution services, UPS has it all. We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. And each of them — regardless of size — can take advantage of our global expertise, brand stability and leading-edge compliance and technology capabilities.
Purpose / Objective
- Business development through new customers acquisition and existing customers development to achieve assigned Sales Plans
- Increasing business opportunities through various routes to market
- Setting sales targets for individual reps and the team as a whole
- Developing sales programs that maximize sales from assigned accounts to target accounts.
- Overseeing and conducting market research to develop and implement sales initiatives.
- Developing and implementing sales strategies and product knowledge
- Delivering presentations to potential and existing customers
- Recruitment and training/ development of Team, Field Sales and Sales support team.
- Preparing concise sales reports
- Coaching group and individual sales reps for product and sales techniques
Primary Activities / Responsibilities
- Create and implement plan for revenue generation by addition, penetration & retention of customers through the sales team.
- Leading and motivating sales teams to achieve sales targets and revenue goals.
- Analysing market trends, developing sales strategies, and identifying opportunities for business growth
- Developing an overall business plan, including sales strategies and Sales activities
- Managing, training, and providing overall guidance to the sales team of an assigned region
- Setting reasonable sales targets to be achieved by the sales team.
- Improving sales targets within the assigned geographical location
- Building brand awareness, Create & enhance brand image of the company with existing & new clients through regular planning, monitoring, directing & motivating the team.
- Monitor service rendered to clients regularly & get feedback from the customer on a regular basis.
- Liaise regularly with clients for better understanding of their business needs & new requirements.
- Ensure submission & collection of bills.
- Ensure proper implementation of Contract Operating Procedure across the zone for each client.
- Monitor any leakage in the revenue.
- Create and execute initiatives to improve revenue churn.
- Conduct service reviews with customers based on Service Level Agreements.
- Review and appraise performance of team periodically.
- Coach and develop/update skills of team.
Performance Indicators
- New Business Generation: (Increase Market Share) by acquiring new customers and expanding territories
- Customer retention: A strong indicator of customer satisfaction, loyalty, and ongoing revenue generation
- Sales cycle length: The time it takes for potential customers to go through the various stages of the sales process until they become a successfully closed deal
- Upsell and cross sell rates: Help improve average order value, generate revenue and profit at a lower incremental cost
- Churn rate: The percentage of customers who fall off the file during a given period of time
- NPS (Net Promoter Score): Indicates customer satisfaction and the likelihood of customers to recommend your products or services to others
- Team Management – Sales team management and development
Competency/Skill Requirements
- Bachelor's degree in Business Administration, Logistics, Supply Chain or related field
- Minimum of 12 years of experience in Sales in the Shipping and Logistics Freight Forwarding industry
- Proven track record in developing and executing successful sales strategies
- Strong leadership and management skills with the ability to motivate and lead a team
- Excellent communication and interpersonal skills with the ability to build and maintain relationships with key accounts
- Analytical and strategic thinking with the ability to identify market trends and opportunities
- Proficient in Microsoft Office Suite and experience with CRM software
Type De Contrat
en CDI
Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.
