Area Manager

This is a sales and customer engagement role. Person will be responsible to generate leads, collect required document, help customer to apply for loan and manage good relationship.

Experience You Should Bring

• An ability to understand lending products and a strong background on the fundamentals of finance.
• Has strong customer orientation and is able to handle objections from customers methodically and politely.
• Should have effective communication skills oral and written in English, Hindi, and local language.
• An ability to display a keen sense of empathy with the customer.
• Patience to deal with the customers, partners, and analysts in the face of process-breakdowns and delays.
• Working knowledge of MS Excel.

What You Will Be Doing

• Lead generation on the ground for MSME loans.
• Tele-calling and physical visits to the partners to generate the required number of applications and conversions in a month.
• Helping the customer apply for a loan through the Tally platform.
• Engaging with the prospects and clarifying any queries that they might have about the lending products or process.
• Co-ordinating with the partner and partner resources for leads, clarifying any questions about the lending products or process.
• Coordinating with the financial analyst at the back end in case of any queries raised by Tally or by the lender.
• Advocating the requirements of the customer and making suggestions for improvement in processes.
• Will have to have complete clarity on the lending products on offer.