Area Manager

Role Overview: As an Area Manager, you will be responsible for overseeing the operations of multiple locations or branches within a designated geographic region. Your role will involve ensuring that business objectives, sales targets, customer satisfaction, and operational efficiency are met across your assigned area. You must demonstrate strong leadership, problem-solving skills, and the ability to drive performance while upholding company standards. Key Responsibilities: - Operational Management: - Oversee daily operations across multiple locations, ensuring consistency and efficiency. - Implement and enforce company policies, procedures, and standards. - Monitor key performance indicators (KPIs) and take corrective actions as needed. - Sales & Revenue Growth: - Develop and execute strategies to increase sales and profitability. - Monitor sales performance and ensure targets are met or exceeded. - Identify new business opportunities and market trends. - Team Leadership & Development: - Recruit, train, and mentor store or branch managers. - Conduct performance reviews and provide feedback to improve team effectiveness. - Foster a positive work environment and ensure employee engagement. - Customer Service & Satisfaction: - Ensure excellent customer service standards are upheld across all locations. - Address customer complaints and resolve issues promptly. - Implement customer feedback initiatives to enhance service quality. Qualification Required: - Graduation is mandatory. - Minimum 8 years of experience in an NBFC MFI handling a minimum of 10 branches in any district of Maharashtra in the last 5 years is essential. - Ability to develop business by exploring new areas within the district. - Possession of a vehicle (at least a TW) is required. - Willingness to travel extensively and manage collections and JLG business in the respective districts. - Good communication skills are necessary. - Languages: Proficiency in Marathi, Hindi, and English is preferred. - Proficient in MS Office applications, especially Excel, Word, and PowerPoint. - Good knowledge of LOS/LMS solutions is required.,