Applications Development Architect

Requirements

Description and Requirements

• Must have 10+ years of experience.
• Lead technical operations for cloud-native applications on AWS, including EC2 and EKS
• Troubleshoot complex, multi-tier Java applications and infrastructure issues
• Perform advanced log analysis using Splunk and develop custom queries
• Monitor and optimize application performance using APM tools (Datadog,AppDynamics, DynaTrace, or New Relic)
• Document application dataflows and architecture for operational transparency
• Mentor and guide team members, fostering a culture of continuous learning
• Collaborate with development teams to build, deploy, and support application packages on VMs and Kubernetes
• Lead the migration of CI/CD pipelines from Cloudbees to GitHub, ensuring seamless integration and improved workflow efficiency.
• Design and implement automated test cases for both lower-level and production environments to ensure consistent quality and early defect detection.
• Develop and maintain robust sanity and smoke testing suites to validate
• core functionality and system stability during deployments.
  

Required Skills & Experience

Cloud & Infrastructure

• 10+ years in System Administration, DevOps, or Architecture roles within large-scale IT environments
• Hands-on experience with AWS services (EC2, EKS) and certified at AWS
• Cloud Practitioner level or higher
• Strong understanding of Infrastructure as Code (IaC) using Terraform
• Experience migrating workloads from on-premises to AWS
  

Application & DevOps

• Advanced support for Java applications, including thread/heap analysis
• Deep knowledge of application-to-database interactions (Oracle, MongoDB,JDBC)
• Proficient in GitLab CI/CD, Cloudbees, and GitHub
• Skilled in scripting with Python, Bash, or Groovy
• Familiar with Docker, Kubernetes, and Helm (preferably on EKS)
• Experience with Istio service mesh is a plus
  

Monitoring & Testing

• Strong log analysis skills using Splunk
• Proficient with APM tools like Datadog, AppDynamics, or New Relic
• Hands-on experience with JMeter, Selenium, and UI Automation Testing
• Solid understanding of API Testing, Sanity Testing, and Test Automation
• Ability to write automated test cases in Java or Python
  

Soft Skills & Leadership

• Excellent verbal and written communication skills across technical and non-technical audiences
• Proven leadership and mentoring capabilities
• Strong interpersonal skills and a collaborative mindset
• Self-driven, curious, and committed to continuous improvement
  

EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.