912 Antivirus Jobs - Page 34

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India Role - Windows Lead Roles & Responsibilities: OS Administration, Configuration & troubleshooting & File Systems Management Active directory Mgmt Performance Tuning, Windows NLB & clusters Preventive Maintenance, Planned Maintenance/Down Time Activities Patch Management Virtualization Support Antivirus Management Server Backup & Restore Management Coordination with vendors for h/w issues Network & Power cabling of servers Servers Power on Self-Test activity (POST) Configuring server RAID and partitioning storage Server OS Hardening Provision/Deprovision/Manage VMs VM/OS level Clustering & Management Server Storage Capacity Management port during DR test (Quarterly) maintain event log for all logical access to Server OS upgrade for server Latest firmware versions / security patches upgrade Rack mounting & stacking of hardware Professional & Technical Skills:Should have minimum years of experience as mentioned in the skillset given below. Should have hands on experience in Windows Server Administration including installation, configuration and basic troubleshooting on Windows 2012/2016/2019 or higher. Should have hands on Experience in Virtualization technology (preferably on VMware 7.x or higher and Hyper-V). Should have hands on experience in Server monitoring and management. Should have skill to mount / unmount the Physical hardware Should have experience in User administration and management Knowledge of architectural design in relevant technology and hardware. Ability to identify Root Cause Analysis for any incidents or equipment failure Must have skills - Active Directory, DNS , Windows server administrationAdditional Information: The candidate should have a minimum of 3 years of experience in VMware virtualization administration. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful virtualization solutions. This position is based at our Hyderabad office. Qualification Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will be responsible for providing assessment of existing solutions and infrastructure to migrate to the cloud. Your typical day will involve planning, delivering, and implementing application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities: Lead the assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies. Collaborate with cross-functional teams to ensure successful cloud migration. Provide technical expertise in Microsoft Endpoint Configuration Manager and Microsoft Intune for cloud migration projects. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Endpoint Configuration Manager. Good To Have Skills:Experience with Microsoft Intune. Strong understanding of private and public cloud technologies. Experience in planning, delivering, and implementing application and data migration with scalable, high-performance solutions. Solid grasp of cloud migration best practices and methodologies. Additional Information: The candidate should have a minimum of 6-8 years of experience in Microsoft Endpoint Configuration Manager. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful cloud migration projects. This position is based at our Bengaluru office. Qualifications 15 years full time education

Project Role : Technology Architect Project Role Description : Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Desktop Transformation, No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As a Technology Architect, you will review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. You will also review and integrate the technical architecture requirements and provide input into final decisions regarding hardware, network products, system software, and security. Your typical day will involve analyzing and understanding application requirements, collaborating with cross-functional teams, and making key decisions regarding the technical architecture. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication and coordination between teams- Identify and resolve any technical issues or challenges- Stay updated with the latest industry trends and technologies Professional & Technical Skills:- Must To Have Skills:Proficiency in Microsoft Endpoint Configuration Manager- Good To Have Skills:Experience with Desktop Transformation- Strong understanding of IT architecture principles and best practices- Experience in designing and implementing enterprise-level solutions- Knowledge of security and compliance requirements- Excellent problem-solving and analytical skills Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Endpoint Configuration Manager- This position is based at our Bengaluru office- A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services. Implement technology at the operating system-level. Perform L1 and L2 troubleshooting. Maintain production and development systems. Collaborate with team members to resolve technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Endpoint Configuration Manager. Strong understanding of IT infrastructure. Experience in server and network maintenance. Knowledge of software solutions/vendors/brands. Hands-on experience in troubleshooting technical issues. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Endpoint Configuration Manager. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Workplace Technology Solutions Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Microsoft Endpoint Configuration Manager system. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting system or application issues, and ensuring smooth operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their queries and issues. Troubleshoot system or application issues and provide timely resolutions. Ensure smooth operations of the Microsoft Endpoint Configuration Manager system. Collaborate with the team to identify and implement improvements to enhance system performance. Stay updated with the latest industry trends and technologies to provide effective support. Assist in training and mentoring junior team members to enhance their skills. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Endpoint Configuration Manager. Good To Have Skills:Experience with Workplace Technology Solutions. Strong understanding of system or application support processes and best practices. Knowledge of ITIL framework and incident management processes. Experience in troubleshooting and resolving system or application issues. Excellent communication and interpersonal skills to effectively interact with clients. Ability to analyze complex problems and provide innovative solutions. Attention to detail and ability to prioritize tasks effectively. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Endpoint Configuration Manager. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Network Administration & Support Assist in the installation, configuration, and maintenance of network devices (routers, switches, firewalls, etc.). Monitor network performance and troubleshoot connectivity issues. Support VPN and Wi-Fi configurations. Assist in resolving network outages and performance issues. Infrastructure Management Support system and server administration (Windows/Linux) including updates, backups, and basic troubleshooting. Assist in maintaining cloud and on-premises infrastructure. Help manage and monitor system health, performance, and security. Document configurations, changes, and troubleshooting procedures. Assist in installing and troubleshooting DLP, Antivirus and Patch management agent Maintain IT asset and Inventory management system Employee Onboarding and Offboarding as per the IT and HR guidelines Hands-On Experience in VC setup Security & Compliance Support the implementation of network security policies and procedures. Assist in monitoring and responding to security threats. Follow best practices for data protection. Technical Support Provide basic support for network and infrastructure-related issues. Assist end-users with connectivity problems and system access. Work with senior engineers to resolve escalated issues. Qualifications & Skills: Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, etc.). Familiarity with network hardware (routers, switches, firewalls). Understanding of Windows/Linux server administration. Basic knowledge of cloud services (AWS, Azure, Google Cloud) is a plus. Strong problem-solving and troubleshooting skills. Eagerness to learn and work in a team environment. Excellent communication and documentation skills.

Hiring for US based MNC, pls Apply if following Job Description suits your aspirations. We are seeking a highly skilled and organized IT Administrator to manage and maintain our company's technology infrastructure. The ideal candidate will be responsible for ensuring the smooth operation of all IT systems, networks, and hardware, while providing technical support to staff. This role requires a proactive individual with a strong understanding of network security, troubleshooting, and system maintenance. Maintain, monitor, and troubleshoot local area networks (LAN), wide area networks (WAN), and cloud-based networks. Ensure network infrastructure is secure, optimized, and functioning efficiently. Manage network devices, including routers, switches, firewalls, and VPNs. Install, configure, and manage servers, databases, and other critical infrastructure systems. Ensure that operating systems, hardware, and software are updated and maintained. Monitor system performance, perform routine backups, and recover lost or corrupted data. Configure and manage user accounts, permissions, and security settings. Implement and monitor security measures such as firewalls, antivirus software, and encryption tools to protect company data and systems. Regularly perform security audits and vulnerability assessments. Respond to and mitigate potential security breaches, and ensure compliance with relevant data protection regulations. Provide timely technical support to employees on hardware, software, and network issues. Troubleshoot and resolve issues related to operating systems, applications, printers, and other hardware. Train staff on how to use IT systems and software applications effectively. Oversee the procurement, installation, and maintenance of hardware devices, such as computers, servers, printers, and mobile devices. Install, configure, and update software applications, including productivity tools, email clients, and security software. Ensure regular backup procedures are followed and that backup data is stored securely. Develop, test, and implement disaster recovery plans to minimize downtime in case of system failure. Monitor system performance and network traffic to identify issues and optimize efficiency. Provide regular reports to management on system performance, network health, security incidents, and IT-related issues. Work closely with other departments to understand their IT needs and support project initiatives. Assist with the planning and implementation of new IT projects, including upgrades, migrations, and integrations. Collaborate with external vendors or consultants for specialized IT support.

Maintaining & Installing antivirus server & client Symantec Endpoint Protection Manager. Collaborating with different team to provide to solve the end user query or technical issues. Providing Root cause analysis of IT incidents related Windows and applications Installation of different Operating Systems like Win-xp, Win-7, Win-10 & Troubleshooting. Track ticket progress and enter updates to have on going record of case activity till resolution is reached and ticket is closed. Creating Knowledge Base after resolving problems to reduce time frame for next time. Installation, Configuration Printer, Scanner etc. at Project sites. Assembling and Configuring and Troubleshooting of Computers and Laptops Hardware. Providing Resolution through MS Team, Team viewer. Work on Asset Inventory management Installation and configuration LAN/WAN Connectivity

Skills: . Windows Server Administration, Linux Systems Management, Network Troubleshooting, User Access Management, Backup and Recovery Solutions, Hardware & Network Maintenance, Asset Maintenance & Management, Security & Compliance,. Key Responsibilities. Hardware & Network Maintenance. Install, configure, and maintain workstations, laptops, servers, routers, and switches. Assist in the setup and monitoring of the organizations LAN/WAN and Wi-Fi networks. Diagnose and repair hardware malfunctions, replacing parts as needed. Google Workspace Administration. Manage user accounts in Google Workspace (creation, modification, removal). Monitor and maintain Gmail settings, Google Drive, Calendar, and other apps/services. Troubleshoot and resolve Google Workspace issues, escalating when necessary. Ensure proper permissions and security policies are in place for user access. System Administration. Perform daily system monitoringverify the integrity and availability of hardware, server resources, and processes. Support operating systems (e.g., Windows, Linux) and ensure timely updates and patches. Assist with user account management, group policies, and basic permission settings. Troubleshooting &Support. Respond to technical support requests, document issues, and follow up with users to ensure satisfactory resolution. Coordinate with vendors and external service providers for warranty or specialized repairs. Identify recurring problems and recommend solutions for improving the IT environment. Asset Maintenance & Management. Maintain an accurate inventory of all IT hardware and software assets. Track equipment lifecycles (procurement, deployment, upgrades, retirements) and ensure proper documentation. Coordinate with vendors or authorized recyclers for disposal or recycling of end-of-life devices. Ensure software licensing compliance and proper allocation of hardware resources. Security & Compliance. Follow standard security protocols to protect systems and data (e.g. Antivirus updates, password policies). Assist in maintaining and verifying system backups and disaster recovery procedures. Qualifications. EducationDiploma or Bachelors degree in Computer Science, Information. Technology, or a related field. Experience. Minimum 1 year of experience in hardware, network support, asset. maintenance, and/or Google Workspace administration. Prior experience in a similar IT support role is a plus. Technical Skills. Basic understanding of networking principles (TCP/IP, DNS, DHCP). Familiarity with Windows and/or Linux server environments. Hands-on experience with hardware setup, troubleshooting, and repair. Working knowledge of Google Workspace Admin Console and its core services. Knowledge of common system administration tools (e.g., Active Directory, remote management tools). Experience with asset management software or practices is a plus. Soft Skills. Strong problem-solving skills and attention to detail. Good communication and customer service abilities. Ability to work effectively in a team environment

Description SCCM AdministrationManage, configure, and maintain the SCCM environment, including hardware/software inventory, deployment, and monitoring. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills System Installation;Microsoft Endpoint Configuration Manager Languages RequiredENGLISH Role Rarity To Be Defined

Security Response Coordinator Role Overview Experience- 4 to 6 years Location - Hyderabad & Pune willing to work in a 24X7 rotational shift model, including night shift. Key-skills: Endpoint Security, SOC, Basics of Malware, Incident Management, EDR, and Antivirus. As a Security Response Coordinator, you will play a critical role in ensuring the effective management and response to security incidents within our organization. You will collaborate with cross-functional teams and stakeholders to develop and implement incident response plans, coordinate incident investigations, and drive the resolution of security incidents in a timely manner. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a deep understanding of security incident management. Responsibilities: Collaborate with key stakeholders to identify potential security threats and vulnerabilities. Regularly review and refine incident response procedures based on industry best practices and lessons learned. Coordinate incident response efforts: Serve as the primary point of contact for all security incidents, ensuring timely response and resolution. Establish and maintain communication channels with internal teams and external partners to facilitate incident response activities. Coordinate and lead cross-functional incident response teams, providing clear guidance and direction. Investigate security incidents: Conduct thorough investigations into security incidents, including data breaches, system intrusions, and policy violations. Collect and analyze evidence, identify the root cause of incidents, and provide recommendations to prevent future occurrences. Document incident details, actions taken, and lessons learned for post-incident analysis and reporting. Incident escalation and reporting: Assess the severity and impact of security incidents and escalate as necessary to senior management or executive leadership. Prepare comprehensive incident reports and communicate findings to relevant stakeholders. Provide regular updates on incident response activities, metrics, and key performance indicators (KPIs) to management. Continuous improvement: Stay abreast of the latest security trends, emerging threats, and industry best practices. Contribute to the enhancement of security policies, procedures, and guidelines. Participate in tabletop exercises, drills, and simulations to test and improve incident response capabilities. Requirements: Bachelors degree in computer science, Information Security, or a related field. Relevant certifications (e.g., CISSP, CISM, GIAC) are a plus. Proven experience in security incident management, preferably in a fast-paced and complex environment. Strong understanding of security frameworks, standards, and regulations (e.g., NIST, ISO 27001, GDPR). Familiarity with incident response tools, technologies, and forensic techniques. Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders. Strong analytical and problem-solving abilities, with a keen attention to detail. Ability to work effectively under pressure and meet tight deadlines. Demonstrated ability to lead and coordinate cross-functional teams. Ethical mindset and commitment to maintaining the confidentiality, integrity, and availability of sensitive information.

Role & responsibilities Provides product knowledge and technical presales support to channel partners and Kaspersky team members Adjust existing or develop new training and deliver them to educate channel partner and internal teams on Kaspersky solutions Works closely with Kaspersky channel team to identify gaps in technical education Presents Kaspersky solutions at webinars and other events Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions. Lead the proof of concept from engagement, ownership of all activities and orchestration, through to completion. Stay informed about cybersecurity trends and industry analysts report. Using this knowledge to guide technical sales wins. Requirements: Degree or equivalent education - Computer Science degree is a plus Min 3 years of pre-sales experience in IT / Cloud environments Good blend of business/commercial, sales and technical skills Certifications on IT and Cybersecurity are preferred Excellent presentation and communication skills (both verbal and written) Knowledge of the following security technologies (Anti-Virus, Malware Detection, IDS/IPS, Firewalls) Knowledge of Kaspersky solutions & competitive solutions Knowledge of virtualization and public cloud technologies Fluency in English, additional language fluency is an advantage Deep passion for cybersecurity Preferred candidate profile Desired Candidates Must Have Excellent Communication Skills With Minimum 3 Years Experience into Cyber Security Pre Sales Only. Perks and benefits Day Shifts 9 AM To 6 PM Saturday & Sunday Fixed off Noida Location Work From Office CONTACT - Call / What's App Resume - 9718978697 Email - siddharth.mathur@denave.com Siddharth Mathur Lead Talent Acquisition DENAVE INDIA PVT LTD

Candidate should have experience and knowledge of : Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Application Support • Ticketing tool

Job Description Experience: 1 2 Years Job Responsibility: 1 2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS Application (MS Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.

Technical Skills. . Good understanding of Windows, Mac, and Linux OS . Good knowledge of security endpoint, virtual memory, windows update, patches, device driver, etc. . Good knowledge of different browsers like Chrome, Firefox, Safari, etc. . Good understanding of MS Office licensing and working . Basic knowledge of Networking (LAN Wi-Fi both) . Good Knowledge of desktop/laptop speed optimization and antivirus setup. . Basic IT hardware troubleshooting and identifying the problems. . troubleshooting issues with equipment like printers, computers, network devices, etc. and provide technical support . Good understanding in asset management and allocation. . Basic understanding of vendor management and purchase of IT stuffs. . Good understanding of Users data backup ( Email, video, etc.) . Good understanding of the Data Protection of the user and shared data. . Understanding of updated IT tools in the market related to the organizations needs. Non-Technical Skills. . Understanding of user management and providing a quick solution . Basic email writing is required to communicate with the users and vendors. . Basic verbal communication is required to interact with the users and vendors. . Should be a strong team player as effective team syncing is required.

Mange the installation, deployment and configuration of Windows servers and VMware virtualization platform, perform security checks and troubleshoot issues ensuring maximum performance and uptime for all Windows servers and VM ware platform leading to optimal performance Handle day to day operations of Windows and VMware technologies and support the design, implementation, and maintenance of our Windows servers and VMware virtualization platform. Define and enforce standards, policies, and procedures for Windows and VMware system administration, security, and compliance. Installation of latest security patches on Esxi hosts via SHH & VUM quarterly on ESX/ESXi servers. Migration of physical server to virtual through standalone converter. Creating & managing User accounts, OS hardening, handling of various services of Windows server & ESX/ESXi servers, managing the password policies of the users, file permissions, Admin access, restricting anonymous access of registry, etc. Installation & up gradation of operating system. (Windows sever 2008 & R2, 2012, 2012R2, 2016 , 2019), ESX servers (5.0,6.0,6.5 , 6.7,7.0 & 8.0). Antivirus, patches. Creating VMs, taking snapshot, clones, templates (deploying new VMs from templates), VM migration on ESX servers, Storage Migration. Monitor system performance and conduct performance tuning to optimize resource utilization and enhance system efficiency. Troubleshoot and resolve complex issues related to Windows servers and VMware virtual machines, providing timely resolution and root cause analysis. Implement and maintain security measures to protect Windows servers and VMware virtual machines from security threats and vulnerabilities. Lead initiatives to automate routine tasks and streamline administrative processes using scripting and automation tools. Collaborate with other IT teams to support the integration of Windows servers and VMware virtual machines with other infrastructure components. Stay updated with the latest Windows and VMware technologies and best practices, evaluating and recommending new tools and methodologies to improve efficiency and effectiveness Perform other responsibilities as required by higher levels of supervision Qualification: Bachelors degree in Information Technology, Computer Science, or related field preferred from an accredited university Work Experience: 5-8 years of experience as Windows /VM ware Administrator or in a similar role, with demonstrated expertise in managing complex Windows environment for lead level A minimum of Four (4) years of experience in Windows /VM ware Administrator or a related field for Specialist level 0-4 years of experience for Analyst level

Networking: Setting up and maintaining local area networks (LAN), Wi-Fi, and ensuring seamless connectivity across devices. Hardware Support: Troubleshooting and maintaining office equipment such as computers, printers, and other peripherals. Software Support: Assisting with the installation, configuration, and troubleshooting of software applications. Security: Ensuring basic cybersecurity measures are in place, such as antivirus updates and firewall configurations. User Support: Providing timely technical assistance to employees for IT-related issues. System Maintenance: Performing regular updates, backups, and monitoring of IT systems to ensure optimal performance. Qualifications Required: Basic knowledge of networking (TCP/IP, DNS, DHCP, etc.). Experience with troubleshooting hardware and software issues. Familiarity with operating systems (Windows, macOS, Linux). Strong problem-solving skills and the ability to work independently. Good communication skills to assist non-technical staff.

The ideal candidate will have extensive experience with Exchange 2010/13/16/2019, including high availability and disaster recovery solutions, PowerShell scripting, virtualization, and a strong proficiency in Office 365 suite including SharePoint

Location City Mumbai Department Tech Support Experience 2 - 5 Years Salary - 1 INR Designation Technical Support Executive Total Position 1 Employee Type Third Party Job Description Roles and Responsibilities: Respond quickly to the incoming Tickets assigned to you on the ticketing portal. Hands-on experience with Windows 10/11 OS Install, configure, and upgrade OS and other Business applications on end users systems (Desktops/laptops) Hands-on experience & troubleshooting issues related to MS Office applications like Outlook, excel, word, etc. Assist with onboarding and offboarding of the associates (internal users). Keep inventory of all the assets like Desktops, laptops, printers, and software licenses. Working on compliance reports like Antivirus reports, WSUS reports, etc. Basic knowledge of Active Directory, Networking, and servers. Responsible for queries related to the Printers and basic troubleshooting Act as frontline support for internal users if any system goes down. Analytical and problem-solving skills Excellent communication skills, both written and verbal The ability to think logically and strategically A methodical approach to tasks Customer service skills Core Competencies: Service Orientation - Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers evolving, long-term needs - the focus is on SERVICE Result Orientation - Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency - the focus is on achieving RESULTS. Initiative - One must not only understand and accept the responsibilities towards his/her job; but also proactively work towards identifying challenges and their resolution - the focus is on seeking SOLUTIONS Professionalism - Should have in-depth knowledge of all functions and display not only required skill-set but also ethics and integrity while conducting the job - the focus is on PROFESSIONALISM Cooperation - One must ensure completion of all tasks at hand and simultaneously extend support to team members and display joint ownership towards achieving business objectives - the focus is on TEAMWORK Communication/Feedback - Should believe in providing feedback to other associates and receiving feedback to enhance performance, thereby meeting business objectives - the focus is on OPEN COMMUNICATION Other Benefits: Medical Insurance (self-coverage ): Includes Group Mediclaim policy and Group Personal Accident Policy. Long-Term Investment & Engagement Plan : This is an employee incentive plan introduced to encourage, reward, and incentivize eligible employees towards long-term engagement, optimize their performance, and enable them to partake in the growth of the Organization and further its best interests. Transportation support: Bus facility (where available) is allocated to you based on your requirements and availability of seats. Focus on individual career growth: via career aspirations discussions, rewards & recognition, and long service awards. Career Enhancement programs through Continuous Learning, Upskilling, and Training. Focus on Holistic Well-being: The Wellness Corner: Access to a mobile application that provides expert guidance on physical, emotional, and mental well-being to you and your immediate family members. Support Mechanisms: Various support mechanisms like buddy programs for new joiners, childcare facilities for new mothers, etc. are made available for our Associates. Health Check-up Camp: Access to a mobile application that provides expert guidance on physical, emotional, and mental well-being to you and your immediate family members. Working Model: Work-from-office Desired Skills: Good communication skills - both oral and written Pleasant personality & soft-spoken Hiring Process: Your interaction with us will include, but not be limited to, Technical / HR Interviews Technical / Behavioral Assessments Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!

Job Description Role Title Senior IT Engineer Function Information Technology Reports To Directos Location Mumbai Job Summary The Senior IT Engineer will be responsible for managing and maintaining our organization's IT infrastructure,systems, and network. This role involves providing technical expertise, leadership, and support to ensure the smooth operation and security of our IT environment. The Senior IT Engineer will work closely with other IT professionals and department heads to implement and optimize IT solutions that align with the company's strategic goals. Responsibilities and Outcomes 1. IT Infrastructure Management: • Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including servers, storage, network devices, and data centers. • Ensure high availability, scalability, and security of infrastructure components. • Monitor system performance and proactively address potential issues. 2. Network Administration: • Manage and configure network devices, including routers, switches, firewalls, and VPNs. • Implement and maintain network security measures to protect against cyber threats. • Troubleshoot and resolve network connectivity issues. 3. System Administration: • Administer and maintain Windows and/or Linux servers, ensuring proper configuration, patch management, and security. • Implement backup and disaster recovery solutions to safeguard critical data. • Manage user accounts, permissions, and group policies. 4. Cloud Services Management: • Experience with cloud platforms such as AWS, Azure, or Google Cloud. • Deploy and manage cloud-based resources, ensuring scalability and cost-effectiveness. • Monitor and optimize cloud infrastructure. 5. Technical Support and Troubleshooting: • Provide advanced technical support to end-users and other IT staff. • Investigate and resolve complex hardware and software issues. • Maintain documentation of troubleshooting procedures. 6. Security and Compliance: • Implement security best practices and ensure compliance with industry standards and regulations. • Perform regular security assessments and vulnerability scans. • Respond to security incidents and coordinate incident response efforts. 7. Project Management: • Lead or participate in IT projects, including system upgrades, migrations, and implementations. • Define project scopes, timelines, and budgets. • Collaborate with cross-functional teams to achieve project goals. 8. Vendor Management: • Evaluate and manage relationships with IT vendors and service providers. • Negotiate contracts, review service level agreements, and ensure cost-effective solutions. 9. Training and Knowledge Sharing: • Mentor and train junior IT staff. • Stay current with industry trends and emerging technologies. • Share knowledge and best practices within the IT team and the organization. Qualifications: Education, Competencies and Experience o Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred). • Competencies o Strong knowledge of networking protocols, security, and systems administration. o Proficiency in virtualization technologies (e.g., VMware, Hyper-V). o Excellent problem-solving and analytical skills. o Strong communication and interpersonal skills. o Ability to work independently and lead IT projects effectively. • Experience Required: o 7+ years of experience in IT infrastructure management and administration. o 1+ in a team leading capacity will be an added advantage.

JOB REQUIREMENTS Helpdesk/Technical Support: Provide first-level support for Windows OS, MAC, Google Workspace, Office 365, antivirus software, and endpoint tools. Troubleshoot hardware and software issues, resolve technical problems, and provide guidance to end-users. Assist with the setup, configuration, and maintenance of desktops, laptops, and other IT peripherals Networking Support: Assist with basic configuration and troubleshooting of routers, switches, and other networking equipment. Assist in setting up LAN/WAN connections, ensuring proper connectivity, and resolving network-related issues. Collaborate with network service providers to maintain a reliable and secure network infrastructure. Systems Monitoring and Auditing: Conduct regular audits of IT systems, ensuring compliance with security protocols and industry standards. Evaluate and recommend new systems and software solutions to enhance operational efficiency. Coordinate software migrations, data migrations, and provide support during the transition process. Operations Management: Oversee the delivery and setup of new laptops for employees, ensuring proper configuration and installation of necessary software. Manage office landline services, including responding to inquiries, troubleshooting issues and coordinating with service providers. Oversee the delivery and setup of new laptops for employees, ensuring proper configuration and installation of necessary software. Manage office landline services, including responding to inquiries, troubleshooting issues and coordinating with service providers.

Job Description : Managing the FG s O365 Email and MDM Configuration Baselines as per OEM best practises. Issue resolution and day to day service requests for the following: Manage Active Directory Sync Configuration Exchange Server Management. SharePoint Site Collections & Database Management. User modifications including setting up mailboxes, file storage and license. Service configuration modifications. Microsoft 365 policy modifications. Security & Distribution modifications. Custom Domain modifications. Regular account reviews to ensure best practice Office 365 tenant configuration and security posture. Best practice configuration of Office 365 services. Setting up and Maintaining In-tune and EMS policies. Setting up Device Enrolment Policies. Create Device & User Groups. Conditional access to apps, password management. Deploy certificate, email, VPN and WiFi profiles to mobile devices. Setup & Enforce MFA Policies Mailbox Creation / Deletion / Movement. Distribution List creation / Deletion / Modification Creation, Installation and establishment of New Mail Server with or without cluster mode. Management of email SPAM filter, SMTP Servers. Performing Daily Backups of mail boxes. Monitoring Mail Queue / Traffic. Monitor the Replication of Public Folders Monitor the Replication of Directory Monitoring Critical Services e.g., MTA, OWA Monitoring Log Files Installation and configuration of messaging server and troubleshooting. Public Folder Maintenance (Defining Hierarchy) Recycling MTA in case it goes down Management of replication Configuring and managing IDS and Antivirus Configuration for Mail server. Email archival (Symantec Enterprise Vault) management. Troubleshooting on MS exchange application Troubleshooting on Active Directory domain policies DR Site monitoring and management Periodic DR drills MDM & MAM (SOTI as well as Intune) management, application deployment and troubleshooting Apply For This Job Attach Resume * Search

Position: Sr. Associate (Technology & Support) Location: Pune Shift Timings: 3 PM- 12AM IST Expereince: 3+ Years Employment Type: Full time Description: The position is responsible for smooth day to day operation & support in Information technology vertical. Responsibilities: O365 administration Responsible for the installation, configuration, and Supporting Office 365. Develop and manage user accounts, groups, and licenses. Implementing and maintaining security measures to safeguard data and applications. Review, test, and make recommendations for standard email practices. Experience with supporting anti-spam filtering, logging and email tracking and transport rules. Primary On-site support for Office 365 issues. Strong experience in administering users and groups, Exchange Online, Intune, Teams, OneDrive, Azure AD Connect, Azure Active Directory, backup and recovery, and Office 365 applications. Experience using O365 Security and Compliance centre. Local desktop admin Knowledge of Exchange 2010, Windows Server 2003/08/12/16. Perform onboarding/offboarding of users. Provide Tier III support. Conduct routine hardware and software audits. Patching of the machines through remote tool. Install, configure, upgrade, maintain and support desktop/laptop systems. Documentation and SOP creation of known issues and challenges. Management of printers, firewall, routers and switches. Third party vendor coordination for hardware/software issues. Research and recommend new IT technologies and solutions. Remote tool hands on experience Must have hands on experience on any one of the remote management tools i.e., team viewer, LogMeIn or Cisco Webex. Monitoring of the machines for system updates, firewall, CPU usage, memory usage etc. Auditing and reporting of the hardware/software installed on the reporting machines. Anti-virus management Hands on experience in installing, managing and troubleshooting of an antivirus solution. Routine reporting of problematic machines and threats from the management console. To make sure all the machines are compliant and reporting on the console. Analysing and establishing security requirements. Training employees in security awareness/procedures. Network management Utilise networking skills to install and configure hardware, to ensure the companys networks run smoothly and to ensure end users have the connectivity to perform their jobs. Good understanding of network switches, routers, firewalls, and network protocols (TCP/IP, DNS, WINS, DHCP). Developing and maintaining all the comprehensive paperwork associated with the implemented network. Supervising and ensuring there is an optimal level of technical backup at all times. Monitoring for potential issues in a proactive manner. In-depth knowledge of networking, security protocols, and IT best practices. Skills Required: Minimum 3-4 years of experience in IT support. Deep understanding of Office 365 services and applications. Excellent written & spoken communication and problem-solving skills. Team player and strong experience working in a collaborative work environment. Multi-task and should be able to work under stringent deadlines. Requires a bachelors degree in area of specialty and 3-4 years of experience in the field or in a related area. Company Profile Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provide services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. ",

About this opportunity: We are seeking an experienced SOC Analyst to support and enhance our security operations, ensuring the protection of our systems and data. The role requires strong analytical skills, attention to detail, and the ability to respond swiftly to security incidents. You will work in a 24x7 SOC environment and be responsible for monitoring, analyzing, and managing security events and incidents, along with conducting regular vulnerability assessments to identify and mitigate potential security risks What you will do: Perform root cause analysis for recurring Windows Server issues and implement long-term fixes. Manage and configure DNS, DHCP, and WINS for network connectivity. Set up and maintain high availability and failover clustering for Windows Servers. Manage Windows Defender and third-party antivirus solutions for endpoint protection. Implement and maintain WSUS (Windows Server Update Services) for patch management. Monitor and manage disk usage, storage quotas, and disk health. Create and maintain system documentation, including server configurations and change logs. Manage and troubleshoot Remote Desktop Services (RDS) and terminal services. Implement and manage Hyper-V environments for virtualization. Ensure proper logging and auditing of system events and user activity. Manage and configure Windows Firewall and network security settings. Perform capacity planning and resource optimization for Windows infrastructure. Develop automated processes for server provisioning and decommissioning. Ensure adherence to ITIL standards for incident, problem, and change management. Provide training and documentation for junior team members and end users. Establish and maintain disaster recovery (DR) plans and procedures. Monitor and analyze event logs to identify and resolve system issues proactively. Manage and optimize Windows licensing and software compliance. Troubleshoot and resolve network connectivity issues related to Windows Servers. Automate security patch deployment and system hardening processes. Manage encryption and data protection policies using BitLocker and EFS. Knowledge of Group Policy Management and troubleshooting. Collaborate with security teams to conduct regular vulnerability assessments and remediation. Implement and manage Windows-based clustering and load balancing. Coordinate with application teams to ensure Windows compatibility and performance. Implement secure access controls using RADIUS and LDAP. Optimize startup and shutdown sequences to improve boot times and system stability. Manage scheduled tasks and service dependencies for operational efficiency. Conduct regular performance tuning and system health checks. Automate system health reporting and alerting using PowerShell and other monitoring tools. The Skills you bring 10-15 years of experience in a large enterprise or telecom environment. Strong experience in SOC operations, incident handling, and security compliance. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Experience with Microsoft Defender and endpoint security. Knowledge of security frameworks (ISO 27001, NIST) Experience with automating patching and updates using PowerShell. Primary country and city: India (IN) || [[location_obj]] Req ID: 764268

Configuration of Cisco VLANs ,802.1q trunks, VTP, EtherChannel, Access VLAN, Port Security. Experience with installation, configuration, troubleshooting, and monitoring of wireless products Upgrading and backups of Cisco router configuration files. Implementing and maintaining backup schedules. Troubleshooting real time issues working with team. ACLs management on switches routers, managing inter vlan communications. Knowledge in User Restriction from L3 Switch and from firewall level. Knowledge of Firewall Knowledge of Antivirus Qualification: Graduation and above Should speak English fluently Company: 64 Network Security Pvt Ltd Mandatory: - Bike, laptop and Smart Phone Apply Now Job Summery Published On: 01 June, 2024 Vacancy: 1 Position Job Nature: Full Time Salary: 180000.0 - 360000.0 Location: Hyderabad, Telangana Date Line: Not Disclosed 5th Floor, 8-3-318/11/3, Kolluri House Plot No 3, Jaya Prakash Nagar, Yella Reddy Guda, Hyderabad, Telangana 500073