IT Support Specialist

Job Title: IT Administrator
Department: Administration / IT Support
Location: Thane, Kolshet
Employment Type: Full-Time
Shift Timings: Monday to Friday, 10:00 AM – 7:00 PM

Job Summary:

We are looking for an IT Administrator who can efficiently manage and maintain the office’s IT infrastructure. The ideal candidate should have hands-on experience in handling computer hardware and software issues, setting up and rebooting systems, and troubleshooting network or connectivity problems. Additionally, the candidate should be familiar with basic office equipment such as printers, UPS, and Wi-Fi routers, and be able to coordinate with customer support when required.

Key Responsibilities:

• Install, configure, and maintain desktop computers, laptops, and peripherals.
• Functional knowledge of both Mac and Windows setup, configuration, and troubleshooting.
• Diagnose and resolve basic to intermediate hardware and software issues.
• Set up new systems, reboot PCs, and ensure smooth workstation operations.
• Monitor and troubleshoot Wi-Fi connectivity issues; coordinate with service providers or customer care if needed.
• Assist in setup and maintenance of office equipment including printers, UPS, and networking devices.
• Maintain inventory of IT equipment and accessories (systems, cables, routers, chairs, etc.).
• Handle minor maintenance or coordination for office chairs and related IT furniture.
• Ensure timely escalation of major technical issues to vendors or support teams.
• Maintain documentation of IT assets and service requests.
• Support employees with basic IT queries and ensure minimal downtime.
• Negotiate and manage technology service providers and vendors
• Ability to source alternative solutions and service providers line Jio vs Airtel in telephony, ISP, hardware, software.

Required Skills and Qualifications:

• Diploma or Bachelor’s degree in IT, Computer Science, or related field.
• 1–3 years of experience in IT support or system administration.
• Knowledge of computer hardware components, basic networking, and Windows OS setup.
• Familiarity with Wi-Fi, printers, UPS, and basic troubleshooting steps.
• Good communication skills to coordinate with vendors or customer care.
• Ability to prioritize tasks and work independently.

Preferred Skills:

• Experience with antivirus management, basic data backup, and peripheral setup.
• Basic knowledge of LAN/WAN troubleshooting.
• Proactive and service-oriented mindset.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off

Experience:

• IT support: 1 year (Preferred)

Location:

• Thane, Maharashtra (Required)

Work Location: In person