The Professional Services team at Menlo helps customers properly deploy their Menlo solution. A Technical Account Manager at Menlo is a senior technical individual contributor, remoting or traveling to customer sites to assist in proper design, deployment and manage the assigned major accounts post deployment. In the deployment role, you will be a key field resource, working hand-in-hand with the deployment team, partners and customers, to provide deployment advisory services to ensure proper design, configuration, resiliency, and overall best practices are followed. In the account management role, you will play a major part in the post-sales process. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients. Responsibilities Understand the customer requirements and deliverables and create a comprehensive Statement of Work (SOW) Present the Menlo cloud security assessments to Customers Create and deliver detailed and professional level documentation Understand System integration with SSO, Azure, AD, Proxies, Cloud API, VMs Firewalls and integrate with Menlo Create test plans and implement the solutions Self Project Manage and deliver services on-time Deliver the admin training documentation and deliver hands-on training to the Customer Working closely with customers and their Technical Team Train customers to use products effectively Provide developers with customers feedback to help identify potential new features or products, and continuously improve the services Report on product performance Identify solutions to reduce support costs Liaise with the sales department to win new business and increase sales Manage and communicate with CIO/CTO/CISO Job Requirements 5-8 years of prior work experience in similar positions (e.g. Solutions Architect, Systems Engineer, Technical Marketing Engineer, Professional Service Consultant, or a Support Engineer). MDM, Cloud APIs, Strong Networking concepts, Network Architecture Experience, Load Balancing Technologies and SIEM Prior experience in early-stage startups and self-motivated Excellent knowledge and prior experience selling network security technologies including but not limited to: Proxies, NG Firewalls, SSL/IPSec, SSO, DLP, CASB gateways and Load Balancer Excellent problem solver via collaboration and running sessions to come up with new, innovative ideas. Strong communication (written and verbal) and presentation skills, both internally and externally Excellent organizational skills Willingness to listen, learn and incorporate others ideas into all aspects of the job. Experience with working with a Fortune 500 companies Ability to travel to partner sites, conferences, and other related events as required. Comfortable with travel up to 30% Required Experience Skills Professional experience architecting and operating solutions built on (in order of preference): AWS, and GCP Experience with Hypervisors (in order of preference): VMware and KVM. Working knowledge of authentication systems such as LDAP, SSO, SAML, Azure AD/Entra ID and MS Active Directory/ADFS Familiarity with TCP/IP, SSL, IPSec, HTTP/HTTPS, DNS, SMTP, SSH protocols Versatile with using various operating systems including Windows, Mac, and GNU/Ubuntu Hands-on knowledge with network troubleshooting using tools such as Wireshark, tcpdump, Traceroute, and MTR Scripting Language (Bash and/or Python) is a bonus Industry certifications such as CCNA, JNCIE, CISSP or CCSP is a bonus

As the Senior Manager, Regional Sales - India , you will be responsible for leading and expanding Menlo Security s business in the Indian market. You will drive sales growth, build strategic partnerships, and enhance brand presence while ensuring operational excellence. This is a leadership role requiring strong sales acumen, deep industry knowledge, and the ability to build high-performing teams. Key Responsibilities Business Development Sales Strategy Define and execute the go-to-market strategy for India, aligning with Menlo Security s global vision. Drive revenue growth through direct enterprise sales and channel partnerships. Identify new business opportunities and develop key customer relationships in BFSI, IT, Government, and other critical sectors. Partnership Channel Management Establish and strengthen relationships with key channel partners, resellers, and managed security service providers (MSSPs). Develop and execute channel enablement programs to drive partner success. Collaborate with marketing teams to design and implement localized campaigns to drive brand awareness. Customer Engagement Thought Leadership Act as the face of Menlo Security in India, representing the company at industry events, conferences, and forums. Engage with C-level executives, CISOs, and IT leaders to position Menlo s cybersecurity solutions effectively. Provide insights on cybersecurity trends, regulatory requirements, and market needs to shape product offerings. Operational People Leadership Build and lead a high-performing India team, including sales, marketing, and technical support functions. Oversee business operations, ensuring compliance with local regulations and company policies. Develop a culture of innovation, collaboration, and customer success. Qualifications Experience Minimum 7 Years of Sales Sales Management Experience*: Proven track record of sales success, preferably in a leadership role. Strong Leadership and Management Skills*: Experience in leading and managing high-performing sales teams. Proven track record in scaling business operations and achieving revenue targets in India. Strong understanding of the local market, industry trends, and competitor activity. Strategic Thinking and Problem-Solving Skills*: Ability to think strategically, analyze complex problems, and develop creative solutions. Experience working with large enterprises, government agencies, and regulated industries. Ability to build relationships with key stakeholders, including CISOs, IT leaders, and channel partners. Excellent leadership, negotiation, and communication skills. Bachelor s degree preferred. Why Join Menlo Security Be part of an innovative, high-growth cybersecurity firm that is transforming enterprise security. Lead the expansion of a global cybersecurity leader in one of the fastest-growing digital markets. Work with top industry professionals and cutting-edge security technology. Competitive compensation, performance-based incentives, and career growth opportunities

Articulate the benefits of Menlo Security solutions for both technical and non-technical audiences. Research technical requirements of an opportunity to scope and architect a solution that meets the customer s needs. Understand the customer s business drivers and how to map these to a Menlo Security solution that meets both their needs and budget. Lead Proof of Concept engagements on regional sales opportunities. This includes deployment and configuration of Menlo Security services or software, training individuals on the use of Menlo Security solutions, act as an interface between the Sales organization and technical staff to resolve outstanding issues. Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering. Work closely with regional Menlo Security Partners to enable partner self-sufficiency and drive partner-led opportunities. Work closely with customers to grow and expand the implementation/integration of Menlo Security products. Requirements Bachelor Degree or Masters Degree in Computer Science or related discipline or Equivalent Experience 5+ years pre-sales experience in the computer networking or security space Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas: Web Proxy Technologies Malware Analysis - Static, Delta, and Dynamic / Runtime approaches Host-based Forensics and Windows Internals Network Forensics - Packet Capture and Analysis Email Security and Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products Incident Response - Workflow procedures, evidence gathering, chain of custody handling Sandboxing - Open Source and Commercial solutions: GFI, Cuckoo, Sandboxie Network Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load Balancers Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies Enterprise Architecture - Active Directory, SCCM, LDAP / RADIUS / TACACS+, 2-Factor Auth. Virtualization Technology - VMware, Citrix, Virtual Desktop Infrastructure Overnight travel throughout the region is required. Additional Qualifications Strong leadership skills with the ability to independently prioritize and execute project tasks in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members. Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Menlo Security products and solutions. Understand and be conversant about Menlo Security competitors, their solutions, strengths, weaknesses, opportunities and threats.

Articulate the benefits of Menlo Security solutions for both technical and non-technical audiences. Research technical requirements of an opportunity to scope and architect a solution that meets the customer s needs. Understand the customer s business drivers and how to map these to a Menlo Security solution that meets both their needs and budget. Lead Proof of Concept engagements on regional sales opportunities. This includes deployment and configuration of Menlo Security services or software, training individuals on the use of Menlo Security solutions, act as an interface between the Sales organization and technical staff to resolve outstanding issues. Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering. Work closely with regional Menlo Security Partners to enable partner self-sufficiency and drive partner-led opportunities. Work closely with customers to grow and expand the implementation/integration of Menlo Security products. Requirements Bachelor Degree or Masters Degree in Computer Science or related discipline or Equivalent Experience 5+ years pre-sales experience in the computer networking or security space. Must be fluent in both written and spoken English and Chinese to effectively articulate Menlo Security s solutions. Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas: Web Proxy Technologies Malware Analysis - Static, Delta, and Dynamic / Runtime approaches Host-based Forensics and Windows Internals Network Forensics - Packet Capture and Analysis Email Security and Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products Incident Response - Workflow procedures, evidence gathering, chain of custody handling Sandboxing - Open Source and Commercial solutions: GFI, Cuckoo, Sandboxie Network Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load Balancers Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies Enterprise Architecture - Active Directory, SCCM, LDAP / RADIUS / TACACS+, 2-Factor Auth. Virtualization Technology - VMware, Citrix, Virtual Desktop Infrastructure Overnight travel throughout the region is required. Additional Qualifications Strong leadership skills with the ability to independently prioritize and execute project tasks in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members. Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Menlo Security products and solutions. Understand and be conversant about Menlo Security competitors, their solutions, strengths, weaknesses, opportunities and threats.