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0.0 - 1.0 years

0 - 0 Lacs

Mumbai, Maharashtra

On-site

We are hiring for Desktop support engineer for across Mumbai locations i.e (Client site – BKC , & Thane Location Notice Period: Immediate joiners preferred; up to 15 days acceptable Mandatory: Prior experience in M365 user creation and deletion. Required Skills & Knowledge: Proficient in troubleshooting and installation of IT hardware (Desktops, Laptops, Printers, Scanners) Basic knowledge of Tally and backup procedures Familiarity with video conferencing tools Strong understanding of Microsoft 365 and SharePoint Experience with antivirus tools and endpoint security (CrowdStrike preferred) Exposure to Servers, Firewalls, Switches, and Routers Good communication skills and professional conduct Job Type: Full-time Pay: ₹18,669.55 - ₹28,796.92 per month Shift: Day shift Application Question(s): are you comfortable for BKC, Mumbai or Thane location ? Experience: Desktop support: 2 years (Required) Microsoft Dynamics 365: 1 year (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person

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7.0 years

0 Lacs

Jaipur, Rajasthan, India

Remote

Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd ! We are delighted to share that Dr. B. Lal Clinical Laboratory Pvt. Ltd. has been recognized among India’s Top 100 Great Mid-Size Workplaces 2025 — a proud moment in our journey of excellence. Watch the proud moment here: Award Ceremony As we continue to scale new heights in diagnostic healthcare, we invite passionate professionals to join our team. Role Definition: The Senior Manager – IT Infrastructure & Operations is responsible for ensuring 24x7 secure, stable, and connected infrastructure across all DBCL centers — Central Lab, Regional Labs, Collection Centers (CCs), HLMs, POC Labs, and Corporate Office. The role leads uptime delivery, network continuity, cybersecurity enforcement, and infrastructure compliance as per Standard IT Security framework. Deliverables: Uninterrupted IT infrastructure across all DBCL locations Cloud (AWS and GCP), Email Security, Firewall (Shophosh,Fortinet), EDR, XDR, DLP Security implementation. Secure Network Segmentations and architecture. External audit compliance Centralized uptime, patch, and access management License audit and SOP governance for infrastructure Role-based access control (RBAC) on all systems IAM/DC Implementation Smooth IT infrastructure and Security Operations Implement ITSM framework Tasks and Activities: Network & Infrastructure Uptime Management Monitor internet uptime status across all Laboratories and collection centers Coordinate with internet service providers (ISP) to minimize downtime. Maintain alternate connectivity plans. Ensure routers, switches, access points, and LAN cabling are functional and standardized across all centers. Endpoint Device Governance Implement and regularly update antivirus and EDR/XDR tools on all desktops and laptops used for business processes. Tag every endpoint (PC, Laptop) to center/employee with asset code and configuration details. Conduct monthly patch rollouts for Windows/Linux systems across Labs and CCs. Restrict admin rights and unauthorized software installations via centralized policy. Maintain endpoint assets with maintenance history and audit trails. Email & Communication Security Management Administer all email IDs under authorized domain; ensure 2FA, user-specific access controls, and mailbox storage limits are enforced. Regularly run spam filter and phishing attempts audit for all users. Define and update official mailing groups. Configure auto-forwarding restrictions, suspicious login alerts, and mailbox activity monitoring. Ensure business continuity of email during server upgrades or failures. Cloud Infrastructure & Data Security Manage cloud environment (AWS) Configure firewall rules, access policies, encryption protocols, and IAM roles. Review SG alerts weekly and resolve flagged issues. Conduct backup of key data assets to secure cloud storage; test restore capability quarterly. Document change logs for server configuration changes, user additions, and permissions granted. Cloudwatch/S3/SES/EC2/RDS Cost Controls Firewall, VPN, and Access Management Conduct firewall configuration reviews for all DBCL locations. Ensure only authorized ports are open, IP restrictions are applied, and logs are stored. Maintain VPN credentials and usage logs for regional users or partners who access LIMS from remote sites. Implement network segmentation between Admin systems, Lab analyzers, and customer kiosks. Patch, Antivirus & License Compliance Maintain patch management calendar with classification: critical, moderate, optional. Automate antivirus definition updates and audit compliance for every endpoint weekly. Maintain license inventory: endpoint security, AWS, firewall tools, monitoring software. Flag expiring licenses 30 days in advance and initiate renewal approval process. IT SOP Enforcement & Audit Readiness Create SOPs for each core infra function: Device Setup, Access Granting, Patch Updates, Incident Handling. Conduct monthly internal audits for compliance: access logs, system backup logs, antivirus scan status, endpoint updates. Prepare documentation and logs in required formats for NABL, ISO, and external audit inspections. Coordinate with internal Quality & Audit teams during surveillance audits. Incident & Escalation Management Maintain incident register with severity level, assigned engineer, response time, and RCA. Act as escalation point for field engineers when repeated failures or access issues are reported. Follow defined escalation SOP – inform CTO and Admin head for physical infra risks. New Center IT Setup & Closure Plan IT readiness checklist for each new CC/HLM launch: Internet, router, PC with LIMS, printer, barcode scanner. Coordinate LAN setup, device configuration, VPN setup, and system testing before go-live. During closure, ensure secure data wipe, device collection, access revocation, and handover to Assets/Store. Coordination with Procurement & Admin Share infrastructure requirement specs (router models, firewall specs, endpoint configs) with Purchase for procurement. Collaborate with Admin for physical security of data rooms, installation of surveillance equipment, and maintenance contracts (UPS, wiring, routers). Validate incoming infra assets (QC check) before tagging and deployment. Success Metrics: 100% Infra Uptime (All Sites) 100% adherence to internal IT SOPs and process non-negotiables CSAT Score ≥ 4.8 from key internal users Zero critical bugs or vulnerabilities during external audits 100% completion of documentation updates and policy reviews as per governance calendar Role Requirements – Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). Minimum 7+ years of experience in IT infrastructure management, with at least 3 years in a leadership role. Proven experience in managing large-scale IT operations across distributed locations (multi-site/city operations). Strong hands-on experience with cloud infrastructure (AWS, GCP), including setup, monitoring, and optimization. Proficiency in Email Security, Firewall Management (Sophos, Fortinet), EDR/XDR, and Data Loss Prevention (DLP) solutions. Strong command over IT infrastructure patching, monitoring, and centralized uptime management tools. Ability to define and enforce SOPs, monitor SLA adherence, and drive continuous service improvement. Excellent communication, collaboration, and stakeholder management skills, especially in high-availability, high-compliance environments. AWS/GCP Cloud Architect Certification and Network Security certifications (e.g., Fortinet NSE, Cisco CCNP) Pay Scale: We offer a competitive salary package commensurate with experience, along with comprehensive benefits and opportunities for professional growth and development. Location: Jaipur Organization Profile: Dr. B. Lal Clinical Laboratory, established in 1991, has been at the forefront of providing exemplary Pathological and Diagnostic solutions . With a commitment to incorporating the finest infrastructural and technological advancements in the global health sector, we have become a distinguished preference over the past 34+ years . Our relentless passion for delivering top-quality services, coupled with the unwavering trust of doctors and patients, has positioned us as a leader in reputed pathology lab networks. We take immense pride in being recognized as one of the "20 Best Workplaces in Pharmaceuticals, Healthcare, and Biotech India 2024" and achieving Great Place to Work certification for three consecutive years. This recognition reflects our commitment to fostering a positive work culture, employee well-being, and organizational excellence. Dr. B Lal Clinical Laboratory Pvt. Ltd. stands out as the only Pathology Lab Network with a remarkable presence of 160+ collection centers across Rajasthan. Our highly sophisticated Central Processing Laboratory, equipped with state-of-the-art technology, is complemented by 13+ regional laboratories strategically located in Kotputli, Bhilwara, Ajmer, Alwar, Sriganganagar, Jodhpur, Ahmedabad, Kota, Bharatpur, and Sikar. This expansive network enables us to provide prompt and efficient diagnostic services to our valued customers. With a strong emphasis on professionalism and accuracy, our tests are conducted in a professional environment by a team of highly skilled experts, ensuring precise and reliable results. At Dr. B. Lal Clinical Laboratory Pvt. Ltd., we have consistently led the way in adopting and implementing advanced technologies in the field of pathology. Our unwavering commitment to our motto, "Serves Best, Serves All," drives us to deliver excellence in all aspects of our services. We are proud to cultivate a workplace that encourages continuous learning, collaboration, and growth. Our core values form the foundation of our work culture: ✔ Customer First – Prioritizing patient well-being ✔ Accountability – Taking ownership of our actions ✔ Respect & Trust – Fostering strong relationships ✔ Excellence – Striving for the highest standards For over 34+ years, these values have guided us to always put our patients first, earning us immense trust and satisfaction from our customers. As we move forward, Dr. B. Lal Clinical Laboratory remains committed to pushing the boundaries of innovation, enhancing our services, and setting new benchmarks in pathology and healthcare. With advanced technology, a dedicated team, and a patient-centric approach, we continue to build a healthier and better future for all.

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5.0 years

0 Lacs

Gujarat, India

On-site

Job Role: SOC Analyst – L3 Location: Employment Type: Full-Time Experience Required: 5+ Years in Cybersecurity / SOC Operations Education: B. Tech / BE / MCA (IT, CS, ECE) Certifications (Preferred): GCFA / GCFE / CEH / CISP / CISSP / CCNP / CCIE Security / SIEM Certified Technical Skills: Hands-on experience with SIEM tools such as Splunk, QRadar Proficiency in SOAR platforms for automated response and orchestration Deep knowledge of EDR/XDR solutions like CrowdStrike, SentinelOne Practical experience with Network Access Control (NAC) solutions, e.g., Cisco ISE Familiarity with Threat Intelligence Platforms for proactive threat detection Additional Competencies: Understanding of Vulnerability Assessment & Penetration Testing (VAPT) Experience with Zero Trust Network Access (ZTNA), Privileged Identity Management (PIM), and Identity & Access Management (IAM) Strong grasp of network security concepts, TCP/IP protocols, and packet analysis Knowledge of HIPS/NIPS, SSL, User Behavior Analytics (UBEA), antivirus solutions, and web security tools Proficient in working across multiple operating systems: Windows, Linux, Unix Familiar with ITSM and monitoring platforms such as ServiceNow, Remedy, and other ticketing systems Job Responsibilities: Manage and respond to complex security incidents and escalations Perform threat hunting, vulnerability assessments, and forensics Analyze logs and correlate data across multiple platforms Develop playbooks and guide L1/L2 analysts Provide advisory support on emerging threats and risk mitigation Communicate findings clearly with technical and non-technical teams If you're passionate about defending digital frontiers, Apply Now. Or you can also share your CV at: d.darshani@cipl.org.in Thanks! TA Team - CIPL

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2.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Role Summary: Raise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching Investment & Trading platform – Dhan (www.dhan.co) As a Desktop Support professional, you will play a crucial role in maintaining a secure, reliable, and efficient IT environment. Your support will directly impact end-user productivity and business continuity. You will handle a wide range of IT support tasks—from onboarding new employees and managing user accounts to resolving technical issues and maintaining IT asset inventory. Key Responsibilities Provide timely resolution of user-reported IT issues through the ticketing system (User Support & Ticket Resolution). Execute end-to-end onboarding setup for new joiners including system provisioning, account creation, and orientation support. Handle IT processes related to exits, including system deactivation, asset retrieval, and data backup. Manage IT asset lifecycle – procurement, tagging, inventory tracking, and disposal. Perform desktop/laptop imaging, OS installation, and hardware/software deployment. Conduct regular patch management and ensure antivirus software is updated across systems. Provide support for printers, scanners, and meeting room display/casting systems. Administer local and domain user accounts including access rights, password resets, and profile setups. Maintain and update internal knowledge base and process documentation to ensure consistency in support operations. What We’re Looking For 2+ years of hands-on experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS, desktop/laptop hardware, and enterprise applications. Proficient in Active Directory, user account management (local/domain), and system imaging tools. Experience with IT asset management tools and inventory systems. Familiarity with patch management, antivirus updates, and security best practices. Good understanding of printer/network printing and meeting room technology (casting/display setup). Ability to document and maintain technical procedures and support guides. Strong communication, problem-solving, and customer service skills. Certifications preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation. Location: Goregaon West, Mumbai ( Preference will be given to candidates residing in Mumbai’s Western suburbs). Apply Now If you believe in making great first impressions and enjoy being at the center of workplace energy, we’d love to hear from you. 📧 Send your resume to: hr@dhan.co Why Join Raise? We’re a certified Great Place to Work, and it shows in everything we do - from how we collaborate to how we celebrate wins. Our culture is built on growth, ownership, and mutual respect. At Raise, you’ll find a flat hierarchy, open conversations, and a team that values passion, humility, and speed over titles and bureaucracy. Our Values & Culture We look for people who: Are obsessed with customer satisfaction. Respect their work, teammates, and users. Value speed, humility, and thoughtful action. Prefer quality over quantity. Are hands-on regardless of role or title. Embrace ownership, discipline, and an entrepreneurial spirit. Believe in less talk, more execution. Are passionate about the work they do. Raise is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace. About Raise Financial Services We are building technology led financial products and infrastructure for India’s top 25Mn+ financially aware and literate users. Our product lines span investments, financing, insurance, payments, and wealth services. We will offer consumer products & services that cater to these users, and will offer the same technology & infrastructure to partners in the startup ecosystem willing to take the experience to everyone in India. Our focus is on 3 core aspects - build great products, deliver awesome experiences and provide exceptional customer services to our users. Explore more: Company Website: www.raiseholding.co Investment Platform: www.dhan.co Join us on our journey to build Raise!

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2.0 - 7.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Detailed JD : Designation : SOC Analyst ( L1 and L2) Experience : 2-7 Years Location : Mumbai Notice : Immediate to 30 days Interested can reach out to sreeharinath.c@locuz.com Proven working experience 2-7 year(s)) in a security operations center (SOC). Hands-on experience with security tools (e.g., SIEMs like Splunk or QRadar, antivirus/EDR, firewalls). Basic understanding of networking (TCP/IP, DNS, VPNs) and common attack vectors (phishing, malware, etc.). Familiarity with log analysis and threat detection. Strong analytical, communication, and problem-solving skills. Sentinal One Endpoint Detection & Response through investigation on incidents or other EDR tools. Strong understanding of MITRE ATT&CK framework and modern threat actor behaviors. Understanding of EDR evasion, lateral movement, privilege escalation, and persistence techniques. understanding of fundamental cybersecurity concepts, including network security, endpoint security, and common attack vectors. Reporting, Coordination & Escalation of incidents & service requests. Maintain documentation and technical/services tracker as per agreed SLA. Should have completed any technical workshop or course.

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0.0 years

0 - 0 Lacs

Goa, Goa

On-site

Dear Candidate, We Have Urgent Requirement For Hardware and Networking Role for Goa, Verna. Freshers are also welcome with good knowledge of hardware and networking. Should be ok for field work. New Software Installing New Hardware (Servers, Cameras, Printers, Computer Workstations, Etc.) knowledge of desktop, server assembling. Setting Up User Accounts, Permissions And Passwords Overseeing Security Of all Systems, Especially The Internet. Installing Antivirus Protection Fixing Network Faults Network Maintenance Technical Support. The Network Training Staff On New Systems Day To Day Admin And Monitoring Of Network Use Planning Future Improvements, Suggesting IT Solutions To Business Problems Making Sure All IT Meets Industry Standards. Should have knowledge about LINUX. Must Experience in IP Configuration. Job Type: Full-time Pay: ₹9,006.91 - ₹26,979.14 per month Schedule: Day shift Location: Goa, Goa (Preferred) Work Location: In person

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0.0 - 5.0 years

0 Lacs

Mangalore, Karnataka

On-site

Qualification: BTech/BCA/MCA/MTech/BSc(CS) Experience: 2+ years Location: Mangaluru, Karnataka, India Our Company Bix Bytes Solutions is a fast-growing Technology company with its headquarters in Zürich, Switzerland and Development & Operation Center in Mangaluru, Bangalore, Chennai India, and Toronto, Canada. Our mission is to create maximum value for our customers by thoughtfully planning, designing, and delivering high-quality IT Solutions backed by sophisticated new technologies and methodologies. We Offer Our team of System Engineers is responsible for providing a structured approach to align information security with business objectives, while effectively managing risk and meeting compliance requirements for our Swiss clientele. You will be part of a highly talented and motivated team that strives always to deliver top quality work. You will always be encouraged to learn new technologies and will receive a platform to grow your career and your skillset. Responsibilities: Strong knowledge of Windows Server OS, Active Directory, Exchange, IIS, SQL operation, AZURE, Office 365, and troubleshooting with a minimum of 3-5 years’ experience. Perform ongoing monitoring, Analyzing event viewer logs, and maintenance of all servers in the operations team environment Must have knowledge on Windows server 2016/2019 features and server roles Configure IIS, hosting multiple websites and troubleshoot error through logs Understanding of networking protocols such as TCP/IP, DNS, DHCP, SSL, TLS Experience administering Microsoft AD, GPO, IIS, SSL and office 365 portal Expertise in Azure Active Directory, AD DNS and office 365 exchange Working knowledge of Linux Administrative activities and shell scripts (plus) Creating PowerShell scripts to automate tasks. Knowledge of On-premises exchange server to office 365 migration Handling customer request through ticketing process system Configuring VNET, VM, Load Balancer, Security and application Gateway in Azure environment. Knowledge of PF sense firewall, configuring NAT, and security rules. Installing and configuring Antivirus server and Terminal server Providing desktop support to users Ensure Windows Servers and Microsoft applications are operating optimally, are backed up, and are properly configured. Configuring the website and troubleshooting issues in the Plesk portal You Offer: Candidates with 2–5 years of experience, this role provides the ideal platform to deepen your expertise in Windows Server Administration, Azure Cloud, Office 365, and infrastructure operations. Hands-on with Windows Server 2016/2019, IIS, MS-SQL, Active Directory, Exchange, Load Balancers, and Application Gateways. Exposure to both Windows and Linux environments, giving you the opportunity to broaden your administrative capabilities. key player in ensuring server uptime, handling enterprise applications, supporting end users, and driving system optimization efforts. Benefits: Competitive salary Gratuity Health benefits for you, your family and your parents Fair and transparent compensation based on performance Pension Plan Travel allowance Employee referral program Internal/External/Online training What you’ll Love About Us: Great company culture Motivated teammates having common goals Work in Indian Time Zone Weekend off Work stays at work. Better work/life balance Everyone is empowered to speak We encourage open-mindedness and thoughtful disagreement High Ethics, transparent and truthfulness This is your chance to build a great career with a fast-growing company built on strong principles and core values. Contact and meet us. We are Bix Bytes.

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5.0 years

0 Lacs

Gurugram, Haryana, India

Remote

Department: Tech - IT Location: Gurugram, India Description We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support. To succeed in this role, you’ll need up to 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting. We’re looking for someone who is resourceful, adaptable, and a strong communicator — someone who can quickly diagnose and resolve technical issues while working effectively with colleagues across multiple teams and global locations. Key Responsibilities · Triage and categorise IT Support tickets (Incidents, Service Request, etc.) responding to and resolving tickets within SLA · Manage and escalate major incidents, ensuring timely communication and resolution · Perform IT administrative tasks in line with standard operating procedures (SOPs), including access and account management · Provide remote support for end users, including troubleshooting applications and hardware issues · Support Microsoft Teams calls and video conferencing, including investigation of call quality issues · Carry out onboarding and offboarding tasks for employees · Deploy and manage software, systems, and licensing (Office 365, OneDrive/SharePoint, antivirus tools) · Contribute to the development and maintenance of IT knowledge base content for both users and IT staff · Monitor and support site-based video conferencing equipment Skills, Knowledge and Expertise Soft Skills: · Willingness to work rotational (monthly/quarterly) shifts as part of a 24x5 team. · Strong customer service ethos; proactive and team-oriented mindset · Excellent written and verbal communication skills in English · Ability to build strong working relationships at all levels · Flexible, positive attitude with a willingness to take on new challenges · Self-starter with strong problem-solving and time-management abilities · Ability to prioritise and handle multiple tickets effectively Technical skills (Required): · Microsoft Office 365 administration and application support · Windows 11 setup, configuration and troubleshooting · Hardware provisioning and installation · Hands-on experience resolving hardware-related issues · Familiarity with cloud VPNs and basic networking concepts · Experience with Azure Entra ID, Intune, Defender, and Microsoft Endpoint Manager · Microsoft Teams support and administration · Audio/Visual (AV) hardware experience (e.g., Logitech systems) · Working knowledge of ITSM tools (e.g., Jira Service Desk) Desirable attributes: · ITIL certification or familiarity with the ITIL framework · Awareness of GDPR and ISO 27001 compliance · Microsoft or other IT support certifications Benefits · A fun, informal, collaborative and international work culture · Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals · Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry · Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects Some of the other benefits are: · Medical, Accidental & Term life insurance · Gratuity · Hybrid work culture · Provident Fund Scheme · Fun Friday’s The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. About us From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.

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4.0 - 8.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Skill: L2 support (service desk/Technical support) Exp: 3+Years in L2 support in international voice Qual: BE/B.tech, Bsc, BCA Sal: 4.8 LPA Loc: Bangalore Shift: 24/7 Immediate Must have: L2 support in international voice Regards, Stefi 7826055629

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Key Responsibilities: Install, configure, and maintain servers, desktops, laptops, printers, and network devices. Monitor system performance and ensure availability and reliability of IT services. Manage Active Directory, Office 365, DNS, DHCP, and file servers. Handle data backups, disaster recovery, and data security protocols. Troubleshoot hardware, software, network, and system issues. Install and update software applications and security patches. Manage IT asset inventory, licensing, and documentation. Ensure cybersecurity best practices including antivirus, firewall, and vulnerability management. Coordinate with external vendors for procurement, AMC, and support contracts. Provide end-user support for hardware, software, email, VPN, and network connectivity issues. Implement IT policies and standards as per company guidelines. Maintain access control systems, biometric systems, and CCTV monitoring solutions. Ensure proper functioning and uptime of internet connectivity, firewall, and VPN solutions. Key Skills: Windows Server Administration (2016/2019/2022) Active Directory, Group Policy Management Office 365 Administration Network troubleshooting (LAN/WAN, VPN, Firewall) Hardware troubleshooting (Servers, Laptops, Printers, Scanners) Cybersecurity fundamentals Backup and Disaster Recovery Management IT Documentation and Asset Management Strong analytical and problem-solving skills Excellent communication and interpersonal skills Preferred Qualifications: Bachelors Degree in Computer Science, Information Technology, or related field. Experience in IT support in a corporate/manufacturing environment will be an added advantage. Immediate joiners will be given preference.

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2.0 - 6.0 years

8 - 9 Lacs

Nashik

Work from Office

In This Role, Your Responsibilities Will Be: Responsible for supporting & implementing project delivery from proposal all the way to delivery & site acceptance Design and implementation of (wired and wireless) networks for Delta V and IT systems. Installation and administration of Windows system, including remote access. Installation and administration of Delta V systems. Virtualization of Delta V systems within a Windows OS environment. 1st line support for the solve of Delta V and IT hardware and software issues. Analyze and understand customer requirements Participate in customer facing workshops regarding OT designs & solutions Raise Technical Queries Develop System Architecture and Network/Cybersecurity related design and documentation Perform FAT with customer Bring up project issues/risk to Lead Engineer/Project Coordinator with appropriate mitigation plan Able to co-ordinate with overseas offices to understand scope & schedule, TQ clarification, review meetings and progress reporting Take full ownership of allocated tasks Ready to travel on assignments at various locations Develop a positive & collaborative environment within the Team for work and professional growth Perform base customer support activities as needed, including phone support, field service and remote diagnostics, as well as work with Emerson Field Support Engineers, regional offices and guide resources as needed to resolve issues Continually and proactively increase one s technical capabilities, growing and establishing higher levels of expertise Help to improve the value of the OT & Cyber team by giving towards additional group activities/tasks, developing new internal/external solutions, and assisting with skills development. Quality Control & Assurance Implementation of EEEC IMS processes/documentation as & when required throughout the project. Adopts to WA quality requirements and Customer s regulatory guidelines Practices and promotes First time right approach. Closely follows GDP (Good Documentation Practices). Other Duties Perform other additional specific duties, when requested by the business. These will, typically, be strategic in nature but could potentially be anything that the post holder is suitably qualified and experienced to undertake. These duties may be assigned to the person under guidance of a supervisor. Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek guidance from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: 5years experience in the field of networking including but not limited to led and unmanaged switches; Firewalls; Routers; Wireless Network; Server management; Patch management; Antivirus, Backup and Recovery management; Virtualized infrastructure and Cyber security. Technical Skills: Experience with Virtualization, particularly Hyper-V and HCI Windows Server, to MSCA level or equivalent. Windows 10, to MSCA level or equivalent. Networking, to Cisco CCENT/CCNA Routing & Switching, CompTIA Network+ or equivalent. Cybersecurity, to CompTIA Security+ or equivalent. Knowledge of OPC, Modbus and other TCP/IP based Industrial Protocols would be an added advantage Preferred Qualifications that Set You Apart: Engineering OR Science Graduate with CCNA, Cybersecurity certification in the field of networking. Our Culture & Commitment to You .

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0 years

0 Lacs

Barasat-I, West Bengal, India

On-site

The IT Support Engineer is responsible for technical support to the users related to IT hardware and software. They have to respond and resolve the support requests and service tickets. It is a part of their job to identify, diagnose and rectify any issues in computer hardware, software, services, and applications. They should possess deep technical knowledge to address network faults quickly and efficiently. Some of the key skills required are Managing IT Infrastructure at Project Sites Providing IT Support to end users Server Installation & Configuration Establishing and maintaining LAN / WAN Network Connectivity Administering Firewall and managing security Antivirus Management Troubleshooting IT related issues and providing resolution. Coordination with IT vendors for technical support Good communication and interpersonal skills Good Team Player

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4.0 years

0 Lacs

Greater Bengaluru Area

On-site

Greetings from TCS!!! Join the PAN INDIA Mega Drive commencing on 5-July-2025. Role: SIEM/SOAR Experience: 4+years Location: Pan India ****Drive date: 5-July - 2025**** Mode of interview: In Person interview. Venue Locations: Hyderabad: TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Bangalore : TCS L-Center, Vydehi RC-1 Block, EPIP Industrial Area, 82, 6th Rd, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066 Chennai : TCS Siruseri ATL Building- 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Job Description: Monitor multiple security technologies such as SIEM, Antivirus, Vulnerability management, Web Proxy, Security Patch management. Tune/Create SIEM correlation rules. Perform in-depth incident and event analysis. Respond and handle the security incidents. Agree and align on reporting and monitoring requirements with business stakeholders. Conduct research on emerging security threats. Modify Standard Operating Procedures (SOPs) and training documentation. Coach junior team members. Good Knowledge on SIEM tools like SOAR, QROC, ArcSight, SPLUNK or Sentinel. Knowledge and experience with PCs, LAN topologies, routers, hubs, and terminal servers Knowledge of security applications such as IDS, Security Event Management and anomaly detection tools. Knowledge of VPN technology. Knowledge of investigation tools like FTK imager, memory dump, threat analysis tools. Ability to read and interpret network diagrams. Oversight of facilitates for other offices in the UK and provide support and guidance where required. Ability to translate event analysis findings into new monitoring proposals. Remain flexible with 24/7 shift and task assignments Thanks & Regards, Sindhuja Polisetty HR TAG – Cyber Security Tata Consultancy Services

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0.0 - 3.0 years

0 - 0 Lacs

Gurugram, Haryana

On-site

Job Title: IT Administrator / Network & System Administrator Experience Required: 3 years in IT Administration, Network & System Support, and Vendor Coordination Salary: ₹25,000 – ₹30,000 per month (Based on experience and skill set) Shift: 10AM to 7PM – Monday to Friday (Saturdays are flexible) Location: Magnum Galaxy Tower-1, Sec-58, Gurgaon -122011 About the Role: We are looking for a proactive and experienced IT Administrator / Network & System Administrator to join our team. The ideal candidate will be responsible for managing our IT infrastructure, ensuring network and system uptime, providing user support, handling hardware and software installations, and maintaining relationships with external vendors and service providers. This role requires a balance of hands-on technical knowledge and strong organizational skills to manage day-to-day IT operations effectively. Key Responsibilities: 1. Network & System Administration Maintain and monitor local area networks (LAN), wide area networks (WAN), Wi-Fi systems, and internet connectivity. Install, configure, and troubleshoot hardware (servers, routers, switches, firewalls, desktops, laptops, printers). Manage user accounts, access control, system backups, and data recovery protocols. Oversee the performance of servers, backup systems, antivirus software, and firewall configurations. Ensure data security, patch management, and IT compliance. 2. User Support & Troubleshooting Provide Level 1 and Level 2 technical support to employees for hardware, software, and networking issues. Maintain inventory of IT assets and manage IT ticketing system or support logs. Conduct periodic audits and health checks of all IT systems. 3. Software & Tools Management Install, update, and manage OS, productivity tools, antivirus solutions, and custom software. Administer business applications including email clients (Outlook/Google Workspace), office tools, etc. Maintain and configure video conferencing setups (Zoom, Teams, etc.). 4. Vendor & AMC Management Coordinate with external vendors for procurement of hardware/software, repairs, AMC renewals, and service calls. Track IT-related purchases, licenses, and warranties. Negotiate and manage Annual Maintenance Contracts (AMCs) and Service-Level Agreements (SLAs). Maintain proper documentation of vendor dealings, quotations, and payment schedules. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3–4 years of relevant experience in IT support, systems, and network administration. Strong understanding of Windows/Linux servers, Active Directory, networking protocols, and cloud basics. Hands-on experience with firewalls, switches, routers, and endpoint management. Good knowledge of IT security practices and backup solutions. Experience in vendor coordination and managing AMCs/contracts. Strong problem-solving and communication skills. Ability to prioritize tasks and work independently under minimal supervision. Work Environment: Full-time, On-site role 5-day working schedule (Saturdays are flexible) Fast-paced, collaborative team environment How to Apply: Interested candidates can share their resumes at hr@cosmoindia.in with the subject line: “Application for IT Administrator Role” or WhatsApp to 9953692702 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you comfortable to come at office for interview? Can you join immediately? What is your monthly in hand salary? Education: Bachelor's (Required) Experience: IT admin : 3 years (Required) hardware & network configuration: 3 years (Required) Vendor management: 3 years (Required) data security: 3 years (Required) networking protocols: 3 years (Required) Location: Gurgaon, Haryana (Required) Work Location: In person Expected Start Date: 07/07/2025

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0 years

1 - 3 Lacs

Nellikkuppam

On-site

1. DHCP 2.Domain & Workgroup 3.Outlook configuration 4.POP & SMTP & IMAP 5.PST & OST 6. Switch types 7.Ticketing tool 8.Private IP & Public IP 9.Type of printer 10.O365 E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Job Type: Full-time Pay: ₹180,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Rotational shift Work Location: In person

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2.0 - 6.0 years

3 - 6 Lacs

Ahmedabad

Remote

Hello, We are seeking a Technical Support Engineer with a strong interest in IT security to provide Tier 1 and Tier 2 support for cyber security tools, secure systems, and client environments. You will troubleshoot technical issues, guide clients on best practices, and ensure systems remain secure, stable, and compliant. Provide technical support via phone, email, remote tools, and ticketing systems. Troubleshoot issues related to: Antivirus/EDR/XDR platforms Firewall or VPN configurations Email security & spam filtering Network access control & authentication User account and privilege issues Assist in the deployment, configuration, and maintenance of security tools. Log, track, and resolve incidents per SLA timelines. Escalate complex or critical issues to higher-level cyber security teams. Work closely with security operations , network admins , and compliance teams . Maintain technical documentation , FAQs, and knowledge base articles. Provide end-user training or walkthroughs on security features or tools. Experience supporting cloud-based security tools (e.g., Microsoft Defender for Endpoint, CrowdStrike, etc.) Years of Experience :- 2-6 Years Education:- Any Graduation / IT Background preferred. Salary Range:- 4-5 Lacs Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Provident Fund Shift: Day shift Application Question(s): What is your current salary? What is your expected salary? What is your notice period? How many years of experience do you have? Do you have experience in cyber security industry? Location: Ahmedabad, Gujarat (Required) Work Location: In person

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3.0 years

1 - 4 Lacs

Ahmedabad

On-site

Job Responsibilities: * PC for Assembling & Dissembling System. * Installing the Operating Systems like Microsoft Win XP, Win 7 Win8 Win10 * Knowledge of Operating Systems: - Win XP, Win 7, Win 8, Win 10 * All Kind of System Drivers Installation. * Any kind of Troubleshooting of Computers. * Installation in Package MS Office 2003, 2007, 2010, 2013, 2016. * Configuration the MS Outlook & Managing. * Installation in Local & Network Printer and Printer Drivers. * Installation in All Software and Antivirus. * All Type Antivirus Installation & Updated. * O365 Installation and Knowledge of MS Sway, Form and MS Teams * Knowledge of Meeting Tools i.e. GOTOMEETING, GOTOWEBINAR and GOTOTRAINING * Basic Knowledge of Servers and Network Devices Job Type: Full-time Pay: ₹10,090.17 - ₹35,049.74 per month Shift: Day shift Work Days: Monday to Friday Weekend availability Experience: Desktop Support Engineer: 3 years (Required) Work Location: In person

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3.0 years

6 - 6 Lacs

Jaipur

Remote

Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd ! We are thrilled to share that we have been honored with the “Rajasthan’s Most Trusted Lab Award”. This recognition is a testament to our unwavering dedication to quality and excellence. Watch the proud moment here:https://www.youtube.com/watch?v=1D5UxuGWf1Y As we continue to grow and set new benchmarks in the healthcare industry, we are actively seeking a Senior Manager - Information Technology (Infra & Operations) to join our dynamic team. Role Clarity | Senior Manager - Information Technology (Infra & Operations) Department: Business Tranformation Reporting To: CTO Role Definition: The Senior Manager – IT Infrastructure & Operations is responsible for ensuring 24x7 secure, stable, and connected infrastructure across all DBCL centers — Central Lab, Regional Labs, Collection Centers (CCs), HLMs, POC Labs, and Corporate Office. The role leads uptime delivery, network continuity, cybersecurity enforcement, and infrastructure compliance as per Standard IT Security framework. Deliverables: Uninterrupted IT infrastructure across all DBCL locations Cloud (AWS and GCP), Email Security, Firewall (Shophosh,Fortinet), EDR, XDR, DLP Security implementation. Secure Network Segmentations and architecture. External audit compliance Centralized uptime, patch, and access management License audit and SOP governance for infrastructure Role-based access control (RBAC) on all systems IAM/DC Implementation Smooth IT infrastructure and Security Operations Implement ITSM framework Task and Activities: Network & Infrastructure Uptime Management Monitor internet uptime status across all Laboratories and collection centers Coordinate with internet service providers (ISP) to minimize downtime. Maintain alternate connectivity plans. Ensure routers, switches, access points, and LAN cabling are functional and standardized across all centers. Endpoint Device Governance Implement and regularly update antivirus and EDR/XDR tools on all desktops and laptops used for business processes. Tag every endpoint (PC, Laptop) to center/employee with asset code and configuration details. Conduct monthly patch rollouts for Windows/Linux systems across Labs and CCs. Restrict admin rights and unauthorized software installations via centralized policy. Maintain endpoint assets with maintenance history and audit trails. Email & Communication Security Management Administer all email IDs under authorized domain; ensure 2FA, user-specific access controls, and mailbox storage limits are enforced. Regularly run spam filter and phishing attempts audit for all users. Define and update official mailing groups. Configure auto-forwarding restrictions, suspicious login alerts, and mailbox activity monitoring. Ensure business continuity of email during server upgrades or failures. Cloud Infrastructure & Data Security Manage cloud environment (AWS) Configure firewall rules, access policies, encryption protocols, and IAM roles. Review SG alerts weekly and resolve flagged issues. Conduct backup of key data assets to secure cloud storage; test restore capability quarterly. Document change logs for server configuration changes, user additions, and permissions granted. Cloudwatch/S3/SES/EC2/RDS Cost Controls Firewall, VPN, and Access Management Conduct firewall configuration reviews for all DBCL locations. Ensure only authorized ports are open, IP restrictions are applied, and logs are stored. Maintain VPN credentials and usage logs for regional users or partners who access LIMS from remote sites. Implement network segmentation between Admin systems, Lab analyzers, and customer kiosks. Patch, Antivirus & License Compliance Maintain patch management calendar with classification: critical, moderate, optional. Automate antivirus definition updates and audit compliance for every endpoint weekly. Maintain license inventory: endpoint security, AWS, firewall tools, monitoring software. Flag expiring licenses 30 days in advance and initiate renewal approval process. IT SOP Enforcement & Audit Readiness Create SOPs for each core infra function: Device Setup, Access Granting, Patch Updates, Incident Handling. Conduct monthly internal audits for compliance: access logs, system backup logs, antivirus scan status, endpoint updates. Prepare documentation and logs in required formats for NABL, ISO, and external audit inspections. Coordinate with internal Quality & Audit teams during surveillance audits. Incident & Escalation Management Maintain incident register with severity level, assigned engineer, response time, and RCA. Act as escalation point for field engineers when repeated failures or access issues are reported. Follow defined escalation SOP – inform CTO and Admin head for physical infra risks. New Center IT Setup & Closure Plan IT readiness checklist for each new CC/HLM launch: Internet, router, PC with LIMS, printer, barcode scanner. Coordinate LAN setup, device configuration, VPN setup, and system testing before go-live. During closure, ensure secure data wipe, device collection, access revocation, and handover to Assets/Store. Coordination with Procurement & Admin Share infrastructure requirement specs (router models, firewall specs, endpoint configs) with Purchase for procurement. Collaborate with Admin for physical security of data rooms, installation of surveillance equipment, and maintenance contracts (UPS, wiring, routers). Validate incoming infra assets (QC check) before tagging and deployment. Success Metrics: 100% Infra Uptime (All Sites) 100% adherence to internal IT SOPs and process non-negotiables CSAT Score 4.8 from key internal users Zero critical bugs or vulnerabilities during external audits 100% completion of documentation updates and policy reviews as per governance calendar Role Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). Minimum 7 + years of experience in IT infrastructure management, with at least 3 years in a leadership role . Proven experience in managing large-scale IT operations across distributed locations (multi-site/city operations). Strong hands-on experience with cloud infrastructure (AWS, GCP) , including setup, monitoring, and optimization. Proficiency in Email Security , Firewall Management (Shophos, Fortinet), EDR/XDR , and Data Loss Prevention (DLP) solutions. Strong command over IT infrastructure patching, monitoring, and centralized uptime management tools. Ability to define and enforce SOPs , monitor SLA adherence, and drive continuous service improvement. Excellent communication, collaboration, and stakeholder management skills, especially in high-availability, high-compliance environments. AWS/GCP Cloud Architect Certification Network Security certifications (e.g., Fortinet NSE, Cisco CCNP)

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0.0 - 2.0 years

0 - 0 Lacs

Rajkot District, Gujarat

Remote

Job Summary: We are seeking a skilled and motivated IT Assistant to provide technical support and ensure the smooth operation of computer systems, hardware, software, and networks. The ideal candidate will assist users with troubleshooting issues, maintaining systems, and supporting various IT functions across the organization. Key Responsibilities: · Provide first-level support to end-users for hardware, software, and network-related issues. · Install, configure, and maintain computer hardware, operating systems, and applications. · Respond to service requests and incidents via ticketing systems, phone, email, or in person. · Troubleshoot and resolve problems related to desktops, laptops, printers, scanners, and other peripherals. · Assist in managing user accounts, email configurations, and system access permissions. · Maintain inventory of IT equipment and perform routine asset audits. · Assist in setting up and maintaining LAN/WAN networks and internet connectivity. · Perform system updates, patches, and backups as directed. · Support video conferencing, VoIP phones, and remote access technologies. · Document technical issues and solutions for knowledge base/reference. · Ensure data security and adhere to IT policies and best practices. Qualifications: · Diploma or Degree in Information Technology, Computer Science, or a related field. · Proven experience in IT support or technical assistance (1–2 years preferred). · Strong knowledge of Windows OS, MS Office Suite, and basic networking concepts. · Experience with IT support tools, helpdesk software, and ticketing systems. · Basic knowledge of Active Directory, printers, antivirus, and backup solutions. · Excellent problem-solving and communication skills. · Ability to work independently and as part of a team. · Customer-service oriented and adaptable to a fast-paced environment. Preferred Certifications (Optional but Advantageous): · CompTIA A+ · Microsoft Certified: Modern Desktop Administrator Associate · ITIL Foundation · Cisco CCNA (basic knowledge) Working Conditions: · May require occasional evening or weekend work for system maintenance. · On-site support with possible remote assistance responsibilities. · Physical ability to lift and move IT equipment when necessary. *Speak with the employer * Sukruti Rathod +91 6354821313 Arvindbhai Maniar Research Centre 14 Panchnath Plot Rajkot-Gujarat Education: Master's (Preferred) Experience: Teaching: 2 years (Preferred) Making lesson plans: 2 years (Preferred) total work: 2 years (Preferred) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Shift: Day shift Work Location: In person

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4.0 years

0 Lacs

Noida, Uttar Pradesh, India

Remote

Why Noventiq? Do you want to contribute directly to successful business outcomes by driving digital transformation for its customers’ businesses, connecting 75k organizations forward in a secure way? Are you motivated to evolve the global best practices within all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions? Noventiq Is a Leading Global Solutions And Services Provider Founded in 1993 Headquartered in London, UK Revenue of $ 2.1 billion Headcount of 6400 employees Partnering with Microsoft, IBM, Oracle, Google, AWS and up to 500 other vendors Operating in roughly 60 countries 16 strategic acquisitions What's in it for you? Here you will collaborate with multi-national teams, ameliorate to a bazillion of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow, capable of taking on more significant responsibilities and leadership roles. This can be invaluable in understanding and serving clients from different regions, making the company truly expand its presence in new markets, bringing a profound positive repercussion to the business. Now we are looking for a SeniorSystem Admin – User Support , you will be a part of our Global IT Team. Role Overview This role focuses on providing comprehensive IT infrastructure support, including Office 365 and Active Directory administration, end-user support, hardware/software troubleshooting, and basic networking. Responsibilities include user lifecycle management, IT asset coordination, vendor management, and maintaining domain environments across sites. Your Impact On The Mission Ensure the issue are promptly addressed, documents and resolved within SLA. Knowledge of O365 Administrator/ VLSC portal. Experience of AD & Azure AD (User ID creation/deletion, Creating OU, Group policy, MFA, conditional policies, password unlock/Reset Etc..). Configuration & Troubleshooting Mails (Outlook 2010 /2013 /2016 /2019 Microsoft O365). Basic Networking knowledge of LAN /WAN (installation & Configurations of router, Switches & WIFI Access Point). Perform office 365 license assignment and checking updating attribute via active directory. Experience in supporting office 365 and end user migration. Providing Roles and licenses to users based on service request. Hands on experience in installing OS and server. Knowledge of creating corporate windows images. Knowledge of sharing folder, Drive & Printer, Scanner configuration & troubleshooting the issue. Creating Active Directory Related Activities Creating/Deleting/Managing Users Handling IT Operations like (Coordinating with Vendors, Preparing Purchase Order for Procurement of IT Assets). IT asset management/ plaining and allocation of machines to respective users. Manage domain environment for two sites through remote support, Team Viewer Skype. Support for maintenance, configuration and troubleshooting of Desktops/Laptops. Application knowledge of Microsoft/SAP/SQL/Tally/E-Audit/ etc. (installation/configuration). Troubleshooting of VPN related issue & Data Cards configure and troubleshooting. Crimping, Punching, & LAN Troubleshooting. Assembling the hardware up gradation troubleshooting. To support Configure the Mail in Mobile (Android & iPhone). Knowledge of Win Magic, Bit Locker and Safe boot, Encryption. VIP & escalation calls handling skills. Knowledge of Setup video conference Calls & preparing training room’s setup. Vendor Coordination (ADP/Warranty). Individual site handling, multi-tasking, efficient problem solving, good communication skills & ensuring that work should be done on time. Ability to work hard under pressure and be a good team player. Taking User Backup of Drive and profile and store in the share Drive. Manage Antivirus (Symantec/Kaspersky/Net Protector/Avast / defender). Disk management partition. About What You’ll Bring to The Table – About You: Bachelor's degree in Computer Science, Information Technology, or a related field 4+ years of experience in providing technical support to end users Proficient in Microsoft Windows operating systems Relevant certifications Experience in ITIL based tools to manage day to day operations. Familiarity with other software applications, such as Microsoft Office Suite and web browsers Excellent communication, problem-solving, and customer service skills Ability to work independently and as part of a team . How To Apply If you would like to apply, please click on the button or send an email with your CV attached to the TA Team. If you would like an informal chat before applying, please feel free to contact TA directly on LinkedIn or the same email address. Location: Noida - GDC - NSIPL, Noida, Uttar Pradesh, India (IN001 - NQIND

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2.0 - 6.0 years

0 - 0 Lacs

Ahmedabad, Gujarat

Remote

Hello, We are seeking a Technical Support Engineer with a strong interest in IT security to provide Tier 1 and Tier 2 support for cyber security tools, secure systems, and client environments. You will troubleshoot technical issues, guide clients on best practices, and ensure systems remain secure, stable, and compliant. Provide technical support via phone, email, remote tools, and ticketing systems. Troubleshoot issues related to: Antivirus/EDR/XDR platforms Firewall or VPN configurations Email security & spam filtering Network access control & authentication User account and privilege issues Assist in the deployment, configuration, and maintenance of security tools. Log, track, and resolve incidents per SLA timelines. Escalate complex or critical issues to higher-level cyber security teams. Work closely with security operations , network admins , and compliance teams . Maintain technical documentation , FAQs, and knowledge base articles. Provide end-user training or walkthroughs on security features or tools. Experience supporting cloud-based security tools (e.g., Microsoft Defender for Endpoint, CrowdStrike, etc.) Years of Experience :- 2-6 Years Education:- Any Graduation / IT Background preferred. Salary Range:- 4-5 Lacs Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Provident Fund Shift: Day shift Application Question(s): What is your current salary? What is your expected salary? What is your notice period? How many years of experience do you have? Do you have experience in cyber security industry? Location: Ahmedabad, Gujarat (Required) Work Location: In person

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0.0 - 1.0 years

0 - 2 Lacs

Mumbai, Thane, Mumbai (All Areas)

Work from Office

Good Communication Skills EXP:- 6 Months to 1 Years Budget:- 19K CTC Should Have Experience on SLA, DLP, SCCM, Ticketing tool, APIPA, DHCP, DNS

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Company Description Techsocium is an IT service and support company known for providing innovative and reliable technology solutions to businesses of all sizes. We assist in designing, onboarding, migration, adoption, and management of technology solutions, with a major focus on Microsoft MWP and Cloud. Our specialization spans across strategy, cloud expertise, networking, storage, emails, databases, and hardware/software resell. Committed to empowering businesses with seamless and secure technology solutions, our mission is to drive productivity, growth, and success for our clients. Role Description This is a full-time on-site role located in Mumbai for a Security Operations (SecOps) professional. The individual in this role will be responsible for monitoring security systems, analyzing security incidents, responding to cybersecurity threats, and ensuring the overall security of the network. Daily tasks include managing the Security Operations Center, performing incident response activities, and collaborating with other team members to maintain secure network operations. This role is responsible for deploying, managing, and optimizing enterprise-grade security tools such as EDR/XDR, DLP, IDAM, PAM, and SIEM, while ensuring secure access controls across the organization. The candidate should have 4–5 years of hands-on experience in securing mid-to-large scale environments, with a strong understanding of modern security architectures and threat mitigation strategies Qualifications Manage, monitor, and optimize endpoint security tools including EDR/XDR, antivirus, and DLP. Monitor and respond to security incidents and alerts generated by the SIEM system Deploy and manage security patches via ManageEngine Endpoint Central or equivalent tools. Respond to malware infections, phishing attempts, and suspicious endpoint behaviour. Provide a technical support to troubleshoot, optimize, and maintain security infrastructure. Configure, administer, and support PAM solutions like CyberArk. Monitor and audit privileged access activity for suspicious or unauthorized use. Define and enforce PAM usage policies and train teams on secure credential handling. Conduct user access reviews every month to meet audit and compliance needs Maintain documentation for incidents, configurations, access controls, and audits. Support audit processes with technical documentation and compliance evidence. Developing and refining security SOPs, policies, and playbooks. Educate end-users on endpoint security best practices and promote awareness across the organization. Create and maintain detailed documentation for all implemented security solutions, configurations, and workflows. Develop and present regular reports on security incidents, trends, and project progress to senior leadership. Strong Analytical Skills and Cybersecurity knowledge Proficiency in Network Security Excellent problem-solving skills and attention to detail Ability to work on-site in Mumbai (Andheri Eas Bachelor's degree in computer science, Information Security, or a related field Experience with security tools and technologies

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company Description At Bessium, we’re not just assembling batteries – we’re powering progress. Born from a vision to redefine energy solutions, Bessium combines precision engineering, sustainable practices, and relentless innovation to deliver next generation BESS. From electric vehicles and solar solutions to UPS and advanced energy storage, we’re at the forefront of India’s energy transition. Our state-of-the-art infrastructure is built to global sustainability standards, supported by a smart MES and ERP system that ensures real-time performance tracking and streamlined operations. Every battery pack we deliver undergoes 100% testing – from individual cells to complete systems – because for us, quality is non-negotiable. With a strong focus on customization and R&D, and a proud partnership with a local BMS manufacturer, we are committed to the Make in India mission. Fast, efficient, and future-ready – that’s the Bessium promise. A Role Description This is a full-time on-site role located in Noida for an Information Technology Manager. We are looking for a proactive IT professional with 2–5 years of experience to manage and support our IT infrastructure. The ideal candidate should have hands-on experience in troubleshooting hardware and software issues, maintaining networks, and ensuring overall IT system health across departments. Key Responsibilities Provide desktop and user support (Windows/Mac OS) including troubleshooting hardware, software, printers, and network issues. Maintain LAN/WAN infrastructure, routers, switches, firewalls, and internet connectivity. Manage user accounts, permissions, backups, and system access through Active Directory and email platforms (Google Workspace / MS 365). Coordinate with external vendors for hardware procurement, repairs, and AMC (Annual Maintenance Contracts). Install, upgrade, and maintain software and security patches on all systems. Monitor and ensure data security, antivirus updates, and IT compliance. Support CCTV, biometric attendance systems, EPBX, and other office IT equipment. Maintain IT asset inventory and documentation. Provide support during system audits and ensure adherence to IT policies. R equired Skills Strong knowledge of Windows OS, MS Office, printers, networking (TCP/IP, DNS, DHCP). Experience with Active Directory, firewalls, antivirus systems, and backup solutions. Familiarity with ERP/MES software support is a plus. Good analytical, problem-solving, and communication skills. Ability to work independently and handle IT tasks across departments. Qualifications bachelor’s degree in computer science, information technology, information systems, or a related field.

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0 years

0 Lacs

Pune, Maharashtra, India

Remote

JOB PURPOSE ▪ To provide first line helpdesk support to staff, assisting them with hardware and software problems. ▪ Preparing, installing and troubleshooting a variety of hardware, networking and telecoms equipment in office and plant. PRINCIPLE DUTIES AND RESPONSIBILITIES ▪ To provide 1st line technical support; answering support queries via phone and email. ▪ To deal with day-to-day technical queries, resolve issues, manage incidents, problems and service requests. ▪ To support users remotely and make on-site visits for hardware installation and troubleshooting. ▪ To maintain a high degree of customer service for all support queries and adhere to all service management principles. ▪ To take ownership of user problems and be pro-active when dealing with user issues. ▪ To log all issues in the ticket management software and follow through to satisfactory and timely completion. ▪ Support users in the use of computer equipment and software by providing basic training and advice. ▪ To create helpful documents for users including FAQs, how-to guides and videos that can be shared on our ticketing system or Intranet. ▪ To escalate more complex issues to the relevant IT team member or third party. ▪ Support additions, deletions, and modifications to the IT environment, including the management of all technology assets. ▪ Monitor branch systems, ensure branches maintain compliance with our standards, perform tests, check backups, and report issues to the IT Systems Coordinator as necessary. ▪ Knowledge of Antivirus configuration and setup. ▪ Understanding of MDM (Mobile device management) and software and patch deployment. ▪ USB blocking, data encryption, laptop wipeout and password management. ▪ Inventory management and asset management. ▪ Installing software and preparing computers for on-site and remote locations. ▪ Operate in line with company policies, procedures and current legislation always. ▪ Provide in-branch support from time to time. KEY ATTRIBUTES: ▪ Motivated and focused on achieving results as part of team. ▪ Good telephone manner and communication skills, with empathy and patience. ▪ Good working knowledge of Google Workspace (Gsuite), Microsoft operating systems and fundamentals of networking. ▪ Strong understanding of PC hardware set-up and Operating System configuration. ▪ Desire to do practical work, see and enjoy a job well done

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