L1 Desktop Support Engineer

TRDFIN Support Services Pvt Ltd

0 years

0 Lacs

mangaluru karnataka india

Posted:4 days ago| Platform:

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Skills Required

support linux installation configuration software networking dhcp vpn firewall backup management encryption network antivirus troubleshooting inventory communication

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Job Type:

Experience Required:

Salary Range:

Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per month

Night Shift Allowance- Per day ₹250

Key Responsibilities:

Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.
Provide hardware support, including assembly, upgrades, and basic troubleshooting.
Assist with installation and configuration of standard software and updates.
Handle basic networking issues including DNS, DHCP, VPN, Firewall configuration.
Set up and troubleshoot MS Outlook (configuration, backup, restore).
Support user account management in Active Directory (add/delete/disable).
Manage BitLocker encryption and recovery processes.
Install and troubleshoot network printers and scanners.
Perform antivirus installation, update, and system virus protection checks.
Provide remote desktop support and on-site troubleshooting as needed.
Coordinate with hardware vendors for repairs and warranty claims.
Maintain inventory of IT assets (hardware and software).

Key Skills & Competencies:

Basic knowledge of computer hardware and operating systems
Familiarity with networking protocols and concepts
Understanding of Microsoft Office Suite and Outlook
Good problem-solving and communication skills
Ability to work independently and as part of a team
Eagerness to learn and grow within the IT field

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