Provide L1 Level support in LAN, Remote support. Provide Software, Hardware, Network Support and Operating System support . Configuring Microsoft outlook for user and troubleshooting Mail Problem. Ticketing tools, troubleshooting
Good Technical Knowledge of Hardware/Software/Network Support *Installation and Troubleshooting of Desktops/Laptops/Printers etc. , Candidate should effectively provide support to end user for technical quiries on Dektops /application