912 Antivirus Jobs - Page 33

Graduate in IT or Computer Science, preferably BE/B. Tech/MCA. Minimum 3 years of experience in in-scope solutions and a total of 7 years in IT implementation/support. Certified in one of the following: MCSA/MCSE/MCSE: Messaging, Microsoft Outlook Professional 2016/2019. Role & Responsibilities: Provide Level 2 (L2) technical support, in addition to Level 1 (L1) responsibilities. Perform remote software/desktop troubleshooting. Handle all unresolved L1 level tasks and manage escalation calls, including basic server administration tasks. Conduct routine check-ups of servers and networks, and perform initial level troubleshooting. Escalate issues to server admin for further action if necessary. Monitor L1 tasks and provide guidance when required. Perform desktop backup and restore activities. Test network connectivity and resolve issues as needed. Manage client-level antivirus software. Provide support on Windows networking. Document procedures and processes for desktop, server, and end-user management. Demonstrate strong troubleshooting and problem-solving skills, working independently when necessary. Coordinate with team members effectively to ensure smooth operations. Deliver excellent customer service and exhibit effective learning skills. Additional Skills: Excellent communication and interpersonal skills. Ability to work under pressure and prioritize tasks effectively. Strong attention to detail and organizational skills. Ability to collaborate with team members and provide mentorship when needed.

We are looking for a Global Service Desk Tech with 5+ years of experience in Service Desk to perform installation, analysis, trouble shoot and fix end user issues. Requirements: Experience in Desktop Support such as OS Issues, Network file and printing support, Desktop Applications, Operating System, application and peripheral device drivers. Familiarity with Performance Issues. Proficient in OS, installation of standard products like Microsoft Office, Adobe etc. Experience in Remote desktop support for Gates VPN users. Software Installation and Configuration. Experience in OS/ standard software issues and installation. Understanding of Network Configuration and Troubleshooting such as Network connectivity issue, Network share access, User Administration, Account unlock, Password reset, modify user details, User provisioning / de-provisioning, Email Client Issues, Mail client configuration, Mobile devices such as Smartphones, tablets, etc. configuration and trouble-shoot based on documentation from Gates. Experience in Antivirus such as Antivirus install and update. Familiarity with Service Provider to perform the following functions to facilitate and manage the processes of the Service Desk. Attending the operational phone and video conference meeting as required by Gates. Expertise in Incident management using Gates processes. Issue management and resolution using Gates ticketing system. Analyse, resolve issues and Document resolved issues. Communicating the closure of issues and update the knowledge repository Escalating issues to other support teams. Understanding of Severity 1 and 2 and business critical incidents will be documented and transferred to the appropriate vendor or Gates support team via a direct phone call. Experience in Service Desk to follow the escalation process and transfer the incident via phone until they have successfully contacted the appropriate team or escalated to Gates IT management. Raise ticket with Gates vendors and use vendors ticket system as required. Direct application tickets to Gates team and follow ticket management Process. #LI-MK2

Job Description: Should be able to connect the VC equipment at the locations. Should have good communication skills. Good knowledge on IT Hardware break fix, Printers. Video Conferencing FM: For VC FM at Mumbai, Total experience should be 3 years out of which 1 year should be in video conferencing operations. Should have good knowledge on installation, configuration and operating of VC systems, desktop clients. Should have experience in carrying out at least point to point conferences, changing of layout, testing connectivity etc. Good knowledge on network concepts and activities (Switches/Routers/Access points) Should have good communication skills. Apply for this position Full Name * Email * Phone * Skill Sets * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Required Skills Technology | Network Security Fundamentals | Level 2 Support Technology | Secured Configuration Management | Level 2 Support Technology | Incident and Breach Response | Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Certified Endpoint Detection and Response Professional/Certified Endpoint Security Administrator/Microsoft Certified: Modern Desktop Administrator Associate/CompTIA Cybersecurity Analyst/CISSP/Certified Information Security Manager Delivery Skills required are: - Technical Expertise: - Proficiency in configuring and managing endpoint security solutions such as antivirus software, endpoint detection and response (EDR), and endpoint protection platforms (EPP). Ability to deploy security patches, updates, and configurations to endpoints to mitigate vulnerabilities. Knowledge of endpoint device configuration and hardening techniques to enhance security posture. Operational Management: - Experience in responding to endpoint security incidents, including malware infections, data breaches, and unauthorized access attempts. Ability to perform incident triage, containment, eradication, and recovery procedures on endpoint devices. Capability to generate and analyze security reports to identify trends, patterns, and areas for improvement. Communication and Collaboration: - Effective communication of technical security issues, incident findings, and remediation recommendations to stakeholders at various levels of the organization. Clear and concise reporting on endpoint security status, vulnerabilities, and compliance metrics. Collaboration with cross-functional teams, including IT operations, network security, compliance, and helpdesk teams. Adherence to Best Practices: - Understanding of organizational security policies, industry standards (e.g., NIST, ISO), and regulatory requirements (e.g., GDPR, HIPAA). Ability to enforce security policies and ensure compliance with relevant standards for endpoint devices. Proactive in staying updated with emerging threats, new technologies, and industry best practices.

Experience in IT Infra

We are looking candidate for IT Security Consultant position for our Group company KIA India Pvt ltd located at Anantapur - AP location Job Responsibilities: As a Cybersecurity Specialist , you will be responsible for implementing, managing, and optimizing a wide array of cybersecurity solutions. Your key duties will include: DLP(Digital Guardian) SASE(ZScaler) EDR(Trelix) Vulnerability Management(QualysGuard) Anti Virus for PC(MS Defender) Anti Virus for Server(TrendMicro ApexOne) DB encryption(CubeOne) ICS vaccine(AhnLab EPS) AIP(MS) Application Security Testing(HCL AppScan) If you feel that your profile matches the above requirement and if you are interested to attend the direct interview, Please send your updated resume and below required details to s.prathap@hyundai-autoever.com Note: No work from home option, Selected candidate should ready to work in KIA Anantapur Plant Notice Period should be less then 30-45 days only can apply If you are interested please share your updated resume with below required details to get a call from our HR team for Interview call letter Name Age Contact Number Email id Highest Educational qualification and year of passing Additional Certifications , if any Total years of experience Relevant years of experience Name of the current organization Current Designation Current Location Number of years working in current organization Notice period Present CTC Expected CTC

IT Associate WHAT YOULL DO Our mission is to continuously improve our IT systems and services, support the business and strive to create and innovate with technology. As a natural people-person you play an important part of our IT operations team. You are responsible for prioritising and assisting in our day to day IT requests and issues, managing our IT assets and supporting implementation of projects with the team. You report directly to the Local IT Manager and are able to perform successfully in a fast-paced, high-performing, service-orientated environment. You apply and interpret rules and guidelines flexibly to enrich the business and in keeping with values and culture. Key responsibilities : Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.) Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now Assisting with the documentation of critical and routine technical procedures as well as end user literature Troubleshoot video conference and telecommunications systems and support key users if required Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration Assist with hardware asset tracking and inventory management Assist on projects in an operational capacity for both global and local initiatives YOURE GOOD AT Key strengths and attributes needed to succeed in the role; Focus on excellent customer service and the needs of the user community through clear and precise communication (written and verbal), time-management and collaboration skills Self-starting attitude and resourcefulness to identify, analyse and solve problems that may arise Professionalism to be able to respect all information as personal and confidential Ability to work independently as well as in a team environment displaying consideration and respect for others Able to exercise sound judgment and initiative while demonstrating competence and character that inspires trust Appetite for continuous learning to further IT knowledge and career development Meticulous attention to detail and ability to meet deadlines while displaying tact and patience in stressful situations Ability to follow established procedures/standards Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent English YOU BRING EXPERIENCE AND QUALIFICATIONS Essential Ability to effectively communicate and present technical concepts to management, peer group and staff Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience WebEx/Zoom meeting setup and basic troubleshooting experience Basic LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar SCCM or imaging software experience Exposure to cloud technology VoIP experience WORKING ENVIRONMENT Shared office space Some lifting/moving equipment is required Occasional weekend work or out of hours work

Job Title: Core Server and Networking-IT Ops end to end Location: Bangalore Experience: 3+ years Salary: Upto 4.8 LPA gradu: B.tech, B.E, BCA, BCS Shift: Rotational Notice Period: Immediate joiners Regards, Lisa 7338960689

Job Purpose This exciting, fast-paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT 1st Line Support Team, part of RWSGroup IT Team. This team provide IT support services to over 8000 end users across the globe. This role offers an individual with the skills to manage a team of service desk analysts and ensure that the service desk provides high-quality, efficient service to the organization. RWSfocus is to grow a first-class internal IT operation, which provides the tools, procedures, methods, support, and infrastructure for a rapidly expanding global operation. This role will require working in shift-based schedules, providing support 24x5 with occasional evening/weekend work which is envisioned to scale to 24x7.The ideal candidate will be highly motivated with an excellent customer focused approach and commitment to service delivery. About Group Technology Group Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Group Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. With a global reach, Group Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Group Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations. Job Overview Key Responsibilities Successfully trains and leads a team of Service Desk Associates with a variety of skillsets. Leads the Service Desk team ensuring effective use of resources and proactively monitors performance and addresses any concerns with the team members. Promote IT good practice throughout the business. Ensure timely and effective delivery of contracted client obligations for remote services both permanent, scheduled and ad-hoc. Help identify and prioritise the development areas. Previous IT Business experience in a similar function. To help build efficient and effective relationships between the Service Desk, entity clients, regional helpdesks and support teams. Experience in helpdesk/Service Desk environment. Escalate high priority incidents to both internal and external teams, as appropriate and professionally resolve complaints. Ensures the service desk remains efficient, cost effective and customer focused. Skills & Experience 2 \u2013 3 years\u2019 experience within an IT support environment Bachelordegree in science or computers Windows Server 2008/2012/2016 Microsoft Office, Active directory Microsoft Office 365 Admin experience Windows Desktop 7/10 Microsoft Exchange Basic Networking protocols TCP/IP Basic understanding of Citrix and remote workspace solutions Antivirus technologies Internet technologies (WWW \\ FTP \\ EMAIL \\ TCP\\IP \\ VPN Expertise across multiple ITSM toolsets Managing the E2E Incident Lifecycle, including successful delivery against core KPI Monitoring and managing team workloads, schedules and shift rota Planning and organising shift rota Good verbal and written communication skills (English) Ensuring performance levels are maintained against the targets set by the SDM Reporting service performance against target Identifying ways to deliver improved service performance to customers Desirable Logical and methodical approach to working. Knowledge of ITIL Knowledge of scripting in PowerShell, batch files or VBScripts, Virtualization (Hyper-V, VMware) 1 year experience in Application support

Job Description: Provide telephone, email, remote and on-site senior support to CeX staff and colleagues Communicating predominantly with English & Spanish speaking end users Ensure emails/tickets are being handled/acknowledged in a timely manner Administration of Microsoft Windows Servers/Workstations, Anti-Virus, Networks, and more Diagnose and troubleshoot hardware and software issues Assist in any other general tasks that may arise Escalate cases to the relevant department when required Monitoring queue of escalated incidents Willing to work on-call/overtime when required Conducting training as required/requested Maintain smooth running of shops from an IT standpoint Provide quality service to the end-user and maintain standards for the IT Services provided Make continual improvements to procedures and documentation Attend and participate in all departmental meetings/training initiatives Keeping up to date with the latest technologies Provide telephone, email, remote, and on-site technical support to CeX staff & colleague Ensure emails/tickets are being handled/acknowledged in a timely manner Administration of Microsoft Windows, Anti-Virus, Servers, Networks, and more Diagnose and troubleshoot hardware and software issues Document troubleshooting procedures Required Skills: Good Verbal/Written Spanish (Latin America/Spain) & English Communication Reliable, Confident, and Self-starter Resilient and able to face and resolve conflicts Experience in Supporting Overseas Customers Basic Networking Skills Willingness to work in rotational shifts (Night) Preferred skills: Good understanding of Servers, Database, Active Directory, AWS / Google Cloud Platform Nagios/Icinga Experience.

Customer Support Engineer Location : Azad Nagar Andheri West Mumbai, Maharashtra Salary: 20 K to 25k Working Days: Monday to Saturday Skills required: Take customer calls. Provide L1 telephonic support Understand the problem and perform troubleshooting for the issues Coordinate with L2 teams for speedy resolution. Resolve calls within the TAT Maintain all call records in client ticketing tool Collect and Maintain all customer acknowledged service reports 1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...) 2. Installing & configuring computer systems 3. Diagnose hardware & Networking faults 4. Configuring & maintaining Outlook 5. Troubleshooting & providing resolution to problems 6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts 8. Knowledge of Crimping & Punching 9. Install Antivirus Server 10. Provide Remote Support 11. Maintain Antivirus Back up 12. Daily, weekly & Monthly Back up 13. Ability to handle clients professionally during all interfaces 14. Log & keep records of Customer queries 15. Log calls with Service providers 16. Maintain Service Installation Reports . Software skills 1.Windows operating system (server/desktop) 2.mail applications 3.Firewall & router commands. 4.Antivirus setup 5. Basic Knowledge of MS office 365 and Teams setup and troubleshooting Soft Skills Client Interaction Good Communication Skills Dressing Etiquettes Proper follow-ups and maintaining up to date reports Experience: 1 to 2 years of experience Job Types: Full-time, Permanent Shift: Day shift Education: Diploma (Preferred) or any relevant degree Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Weekend availability Work Location: In person

IT Executive Job Name: IT Executive Job Role: Executive Industry:Chemical Manufacturer Job Location:Pali (Rajasthan) Experience:1- 4year Salary:Best in the industry Education:B.Tech (CS)/ BCA Job Summary: Support for incoming queries and issues related to computer systems, software, Printer, and hardware. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. About The Role :: Support for incoming queries and issues related to computer systems, software, Printer, and hardware.Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and othersystems. Install, modify, and repair computer hardware and software. Install computer peripherals for users. Check network availability on daily basis. Antivirus Management, AD, Microsoft Apps, Inventory Management, and Vendor coordinate.

Education: BE / B.Tech / MCA / ME / M.Tech / MS / M.Sc Location: Bangalore Experience: 4 years Notice Period: Immediate L2 level experience in Windows XP/ 7 for at least 4 years Basic experience in networking and standard client applications such as MS Office, Antivirus, Client manager etc. Experience in handling remote support

Must have 7 yrs of exp and Currently working in company in Cyber security knowledge on OWASP application security fundamentals, Cloud fundamentals or Cyber security fundamentals or Cloud security fundamentals etc Monitor information security alerts from firewalls, IDS, OS, Anti-Virus, servers, and other security tools through the use of a SIEM Experience hunting threats using SIEM and other detection platforms Proficiency with Windows and *nix OS platforms Experience in Incident Investigation and reporting relevant facts Data-driven threat hunting using SIEM and other threat hunting tools Recognize successful intrusions and compromises through review and analysis of relevant event detail information Review incidents escalated by Level 1 analysts Level 1 analysis of intrusions to network, application, and infrastructure related devices Detect and document anomalies identified on the network Participate as a member of the incident response team Maintain or assist in the maintenance of the confidentiality, integrity, and availability of all data in physical and/or electronic format Support cyber security initiatives through both predictive and reactive analysis Faculty has to teach the entire course with Real-Time Projects or Works Daily tasks should be given to students after class After finishing every chapter, interview questions should be given to students

ePO Administration: Install, configure, and maintain the McAfee ePO server, manage user access, and ensure proper functionality. Policy Deployment: Create and enforce antivirus policies across different device groups based on company security needs, including signature updates, scan schedules, and real-time protection settings. Threat Monitoring: Actively monitor for malware threats, suspicious activity alerts, and investigate potential incidents within the ePO console. Incident Response: Identify and respond to malware infections, isolate compromised systems, and coordinate remediation efforts. Reporting and Analysis: Generate reports on endpoint security posture, compliance status, infection trends, and provide insights to security teams. Patch Management: Ensure timely updates and patches for the McAfee antivirus software are deployed across all managed endpoints. System Health Checks: Perform regular system checks to identify performance issues, potential vulnerabilities, and address configuration discrepancies. Provide support and troubleshooting for Windows Operating Systems. Perform basic troubleshooting of proposed endpoint security solutions. Manage and maintain various Enterprise Patch Management solutions. Required Skills: Proficiency in Windows Operating Systems. Proficiency in basic troubleshooting of endpoint security solutions. Proficiency in various Enterprise Patch Management solutions. In-depth knowledge of the McAfee ePO platform, including familiarity with the ePO console, policy management, reporting features, and configuration options. Preferred Qualifications: B.E/BTech/B.SC with minimum 2-3 year experience required in SOC preferably in Splunk tool. Preferable Certification: CEH

Job Description 1.) Responsible for executive support, including the advanced technological/executive needs of corporate customers 2.) This role will be required to deliver extensive Apple Mac support to corporate executives 3.) Ability to resolve break-fix problems and to satisfy installation requests, simple or complex, in a wide range of dissimilar environments. 4.) Identify, resolve and escalate business issues as appropriate 5.) Deliver executive support for special events 6.) Develop and maintain support Documentation 7.) Provide reports to management regarding technical challenges found within the environment and submit recommendations on possible solutions 8.) Proficient with supporting the following operating systems Apple Mac OS, Windows 11, iOS, and Android 9.) Advanced skill in the use of Office 365 Software 10.) Excellent communication skills - verbal, written, and presentation 11.) Excellent critical thinking and analytical problem-solving skills 12.) Solid understanding of the capabilities and limitations of technology, especially in their usage for supporting business processes 13.) Communicate complex information into user-friendly terms. 14.) Essential Networking knowledge and troubleshooting skills including Wifi support 15.) Should have working knowledge on HDD Encryption, Antivirus and SCCM 16.) Should have experience of Handling migration projects as well as projects with more volume of user-s affected Qualification Details Essential Qualification: Graduate /Bachelor-s Degree in Engineering Preferred Qualification: MCSA, Apple Certified Support Professional (ACSP) Experience Details Essential Experience: Windows OS, Apple products, Office 365, HDD Encryption Preferred Experience: 5+ years of Experience Special Skill Essential : 1.) Hands on experience on Apple products (MAC OS, iPADs, iPhones, Macbook Air) 2.) Should have handled Senior Management/VIP Support 3.) Hands on experience on Windows environment and strong troubleshooting skills 4.) Should have Good Communication Skill 5.) Provide after hours and on-call support if required Preferred : 1.) Hands on experience on Apple products (MAC OS, iPADs, iPhones, Macbook Air) 2.) Should have handled Senior Management/VIP Support 3.) Hands on experience on Windows environment and strong troubleshooting skills 4.) Should have Good Communication Skill 5.) Provide after hours and on-call support if required

Cybersecurity Engineer Experience: 4-6 years Specialization: General Cybersecurity with a strong foundation in OT security concepts. Key Requirements: Experience with cybersecurity technologies: firewalls, IDS/IPS, SIEM, antivirus, endpoint security. Understanding of security principles, threat modelling, and vulnerability management. Experience with security incident response and threat hunting. Hands-on experience with OT security technologies: Active Directory, antivirus, backup, and recovery (veeam and veritas), knowledge of OT security standards, particularly IEC 62443 Excellent communication and interpersonal skills. Are you being referred to one of our rolesIf so, ask your connection at Yokogawa about our Employee Referral process!

Job Title: IT Executive - Hardware & Networking Location: Santacruz(West) Mumbai Department: IT Reports to: IT Manager Greetings from FASHIONTV/ FTV... World s Largest Fashion Brand backed with most viewed, proven and stable high-end Luxury Fashion and Lifestyle Media House. Some Fashion TV Key Facts: Dedicated Fashion Lifestyle channels. 27 years of existence. UHD channel. Available on leading OTT platforms all over the world. 100 plus of new content every week. 2 Billion Viewers. 250 Cable Satellites. 193 Countries. 500 Million Households. 10 Million Public TV Sets in Public Places. 5M website hits per month. Fashion TV App gets 500K Subscribers & 35K installation per Month. Fashion TV You Tube Channel has 65M Views; was viewed for 90M minutes. 4.5M plus likes on Facebook; 12M views per week. 300K Followers on Instagram; 125k Organic Reach per Month. TRUELY AN AUTHORITY IN FASHION... Job Summary: We are seeking a skilled and proactive IT Executive with expertise in hardware and networking to join our dynamic IT team. The ideal candidate will be responsible for ensuring the smooth operation, maintenance, and optimization of hardware and network infrastructure. Key Responsibilities: Install, configure, and maintain IT hardware (desktops, laptops, printers, etc.) and networking equipment (routers, switches, firewalls, etc.). Troubleshoot and resolve hardware, software, and networking issues promptly and effectively. Monitor network performance, ensure uptime, and implement necessary upgrades or repairs. Provide technical support to end-users, resolving hardware and network-related issues. Maintain network security protocols, including firewalls, antivirus, and backup systems. Collaborate with external vendors for hardware procurement and service management. Conduct regular system audits to ensure compliance with organizational IT policies and standards. Assist in the planning, implementation, and upgrading of IT infrastructure and network systems. Document and maintain accurate records of IT assets, configurations, and network changes. Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. Proven experience in hardware and networking support (minimum 2 years). Knowledge of networking protocols, hardware installation, and troubleshooting. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Interested candidates should submit a resume, cover letter, and any relevant certifications or portfolio items to 086553 67981

Navbodh Prakashan is looking for Hardware & Network Engineer to join our dynamic team and embark on a rewarding career journey. Responsible for designing, implementing, and maintaining computer hardware and network systems. This includes evaluating user needs, recommending hardware and software solutions, and providing technical support and troubleshooting. 1. Design and implement computer hardware and network systems based on user requirements. 2. Install, configure, and maintain hardware components, including servers, workstations, printers, and network devices. 3. Provide technical support to end-users to ensure system stability and performance. 4. Troubleshoot and resolve hardware and network-related issues in a timely and effective manner. 5. Monitor and optimize system performance, including network traffic, CPU usage, and memory utilization. 6. Ensure system security by implementing appropriate security measures, such as firewalls, antivirus software, and user access controls.

Technical Support ( Troubleshooting,Printer,Router,Antivirus ) ) 9650225383 Joining - Immediate Job Description Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and explain how to resolve the problem. The first step in the troubleshooting process is to describe the problem completely. Paper Jams. Paper jams are a common problem for printers, resulting in time-consuming and As an Antivirus Support Engineer, you will be responsible for providing technical assistance and resolving issues related to antivirus software and security solutions. Your expertise and knowledge will be crucial in ensuring our customers have a secure and protected computing environment. Printer Technician Job Duties Testing and calibrating printers to ensure performance standards are met. Performing maintenance on printers such as replacing ink cartridges or cleaning the print heads. Troubleshooting printer problems such as paper jams or computer conflicts that may be causing printing errors. Interested candidate must call @ 9650225383

Description and Requirements Basic Function Responsible for managing the IT Server operations for Pune Site Responsible for Operations, Incident and Problem Management for Server Domain This position will be the primary lead for all Pune business support activities on server platform , interacting with business, vendors and IT teams in India & US. Monitors overall server platform performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex problems within business committed SLA s L3 Escalation point for end user computing issues (Software/Hard ware) from engineering perspective Understanding of Active Directory configuration, setup and other routine tasks Coordinating with core team for troubleshootin g/installation related to antivirus server, DC, DNS and DHCP> Good understanding of messaging architecture fundamentals (MS Exchange) Hands on experience for administrating Storage devices (Dell EMC NAS, SAN etc), Backup solution (Rubrik) Virtual Environment (VM ware) Server hardware & RAID configuration Database clustering ( SQL) Insure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual s to budget and define service level agreements with business partners Coordinate for Blackberry/sma rt devices configuration with US/India team Create and maintain documentation related to ISO 27001/ISO 20000 Work on Citrix and Azure VDI related issues Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with IT procurement team to provide inputs related to server platform related procurement Primary External Interactions Monthly / quarterly performance reviews with vendors, who are providing technical / hardware support to MetLife Skills Technical Skills ITIL, MCSE/MCSA Preferably VMware certified Proficiency in MS-Visio, Project, PowerPoint and excel Citrix VDI Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills ( English and Spanish) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 6-7 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India ...Less

Skill: L2 support (service desk/Technical support) Experience: 3+ Years Qualifications: BE/B.tech Salary: 4 LPA Location: Bangalore Shift: 24/7 NP: Max 30 Days Must have: L2 support (Active Directory, anti-virus) Regards, LISA 7338960689

The Network Engineer ensures network security, performance, and uptime while proactively monitoring and maintaining network infrastructure. The role involves managing firewalls, intrusion detection, antivirus solutions, routing, switching, and troubleshooting various networking components. Roles and Responsibilities Manage firewall administration, intrusion prevention, antivirus, and patch management. Implement and maintain firewall rules, security policies, NAT/PAT, and SSH configurations. Monitor and troubleshoot network performance, routing, switching, and link performance for all L3 and L2 switches. Ensure security compliance and auditing per ISMS requirements. Handle VPN thread management, encryption, and two/three-factor authentication. Block unwanted traffic, update security signatures, and manage patch updates. Oversee IP telephony, ISDN, RAS, and video conferencing solutions. Support problem and change management processes. Administer network upgrades, proactive monitoring, and bandwidth management. Coordinate with external vendors and facility management to ensure smooth network operations. Ensure high availability and reliability of network services for various client departments and citizens. Desired Skills/Background Bachelors degree in Computer Science, IT, or a related field. Strong knowledge of firewalls, security protocols, and network security best practices. Proficiency in routing and switching technologies (AM, MPLS, wireless, broadband). Experience with network monitoring and troubleshooting tools. Familiarity with encryption, authentication protocols, and IPS content filtering. Ability to handle vendor coordination, network optimization, and bandwidth management. Knowledge of service-level agreements (SLAs) and compliance frameworks. Experience in problem resolution, system audits, and performance monitoring. Strong analytical and communication skills with a proactive mindset.

We are seeking an experienced IT Security Engineer to join our Global IT Team. You ll design, implement, and manage IT security controls across YouGov s information assets worldwide, ensuring the highest standards of security. This role will also support the IT Service Desk and contribute to global IT projects. Here s a breakdown of what you ll do: Manage and maintain existing security solutions (endpoint protection, mobile device management, patch management). Monitor and respond to IT security incidents, prioritizing them as necessary. Contribute to the implementation and/or replacement of security solutions (Data Loss Prevention, privileged access management, etc.). Provide accurate reporting on security solutions, including antivirus and patch management. These are the essentials you ll need to get an interview: Minimum of 3 years experience in IT security roles. Professional qualification (CISSP, CCSP, CEH, or CompTIA Security+). Strong knowledge of Microsoft Windows, Active Directory, EntraID, Intune, and Office365. Experience with security tools (antivirus, firewall, vulnerability assessment, patch management). Ability to handle IT security incidents and contribute to global IT projects. It would be great if you had these too, but we ll support you if you don t: Experience with Office 365, AWS, and Azure. Experience with Mac OSX and Linux.

Advanced Frontline IT Support: Provide expert-level support for a wide range of hardware, software, and network-related issues, including complex troubleshooting and root cause analysis. Serve as a point of escalation for Tier I and Tier II support, handling challenging and time-sensitive issues. Offer remote and on-site support to end-users, ensuring timely and effective resolution of technical problems. Proactively identify and address potential IT issues before they impact end-users. Technical Diagnosis and Resolution: Utilize advanced diagnostic tools and techniques to identify and resolve complex technical problems. Escalate unresolved issues to higher-level support or vendor support, providing detailed documentation and analysis. Develop and implement effective troubleshooting procedures and knowledge base articles. Conduct post-resolution reviews to ensure problem recurrence is prevented. IT Equipment Management: Install, configure, and maintain a variety of IT equipment, including workstations, laptops, printers, and mobile devices. Perform hardware and software upgrades, ensuring compatibility and optimal performance. Manage and maintain IT peripheral devices, workstations, laptops and mobile devices. Software Deployment and Security: Assist in deploying of software, updates, and security patching. Ensure compliance with security policies and procedures, including antivirus, anti-malware, and data encryption. Maintain inventory of software and hardware asset management. Assist in the testing of new hardware before enterprise wide deployment. Documentation and Knowledge Management: Create and maintain detailed documentation of IT issues, resolutions, and standard operating procedures (SOPs). Contribute to the development and maintenance of a comprehensive knowledge base for end-users and IT staff. Create training documents for IT staff and end users. User Support and Training: Provide expert-level support and training to end-users on the use of enterprise IT tools and applications. Assist users with onboarding and offboarding processes, ensuring seamless access to IT resources. Conduct user training sessions on new technologies and best practices. Create and maintain good working relationships with all users. Asset Management and Inventory: Maintain accurate and up-to-date IT asset inventory, tracking equipment usage and lifecycle. Manage software and hardware licensing, ensuring compliance and cost-effectiveness. Conduct regular audits of IT assets and inventory. Decommission old equipment, and follow proper disposal procedures. What you will bring Education: Associate s or Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Relevant industry certifications (e.g., Relevant Microsoft Certification macOS etc.) are highly desirable. Experience: Minimum of 6 - 8+ years of progressive experience in IT support or helpdesk roles, with a focus on advanced troubleshooting and problem-solving. Demonstrated experience in a fast-paced, high-volume IT support environment. Technical Skills: Expert knowledge of Windows and macOS operating systems, including advanced troubleshooting and configuration. Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN. Proficiency in troubleshooting desktop, Laptop (Windows macOS) mobile, and peripheral devices. Experience with remote support tools, ticketing systems (e.g., ServiceNow, Jira Service), and IT service management (ITSM) frameworks. Experience with scripting languages (PowerShell, Bash) is a plus. Experience with cloud based applications (O365, etc) is a plus. Soft Skills: Exceptional customer service and communication skills, both written and verbal. Strong problem-solving and analytical skills, with the ability to think critically and creatively. Ability to work independently and as part of a team, with a strong sense of ownership and accountability. Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks. Ability to adapt to changing technologies and business needs.