Company Description PrajTech IT Services provides end-to-end IT solutions for businesses of all sizes across various industries. We specialize in designing, implementing, and managing robust IT infrastructures that enhance operational efficiency and business growth. Our core services include network installation and management, cybersecurity solutions, cloud computing, data backup and disaster recovery, and IT consulting. Our mission is to empower businesses to leverage technology effectively in today’s digital landscape. Role Description This is a full-time on-site role for a Desktop Support Engineer located in Pune. The Desktop Support Engineer will be responsible for providing technical support to desktop computers, troubleshooting issues, and offering printer support. Daily tasks include hardware management, resolving technical queries, and ensuring seamless IT operations. The role requires effective communication with users to identify and resolve problems swiftly. Qualifications Experience with Desktop Computers and Troubleshooting Technical Support and Printer Support skills Knowledge of Computer Hardware Excellent problem-solving and communication skills Ability to work independently and in a team Certification in IT or related field is a plus Experience in an IT support role is beneficial Email - hr@prajtech.com
💼 Job Title: Desktop Support Engineer 📍 Location: Pune, India 🏢 Company: PrajTech IT Service Provider (www.prajtech.com) 🕒 Experience: 1–2 Years 📧 Email: hr@prajtech.com 🖥️ About PrajTech PrajTech is a growing IT solutions and managed services provider delivering reliable, innovative, and customer-focused technology support to enterprises. We are committed to providing high-quality IT infrastructure management and end-user support services. 🔧 Role Overview We are looking for a motivated and service-oriented Desktop Support Engineer with 1–2 years of hands-on experience in IT support. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day-to-day operations for end users. ⚙️ Key Responsibilities Provide technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot Windows 10/11 and Microsoft 365 applications. Handle user account management, password resets, and email configuration. Perform regular system updates, backups, and antivirus checks. Troubleshoot network connectivity and basic LAN/Wi-Fi issues. Maintain inventory of IT assets and update records regularly. Coordinate with vendors and escalate issues when necessary. Provide remote and onsite support to internal teams and clients. 🎓 Required Skills & Qualifications Diploma or Degree in Computer Science, IT, or a related field. 1–2 years of experience in desktop or IT support. Strong knowledge of Windows OS, MS Office 365, and basic networking. Good understanding of IT hardware and peripherals. Excellent troubleshooting and communication skills. Customer-focused attitude and team collaboration mindset. 🌟 What We Offer Exposure to enterprise-level IT environments. Opportunity to learn new technologies and grow your career. Supportive and collaborative team culture. Competitive compensation package. 📩 How to Apply Interested candidates can share their resume at hr@prajtech.com with the subject line: “Application for Desktop Support Engineer – Pune”