Position Summary The Agent Dispatcher plays a key role in coordinating emergency roadside services and towing operations. This position involves receiving service calls, dispatching drivers, tracking progress, and ensuring an excellent customer experience from start to finish. You'll be working in a fast-paced, team-driven environment that requires attention to detail, strong communication skills, and the ability to multitask under pressure. Key Responsibilities Answer incoming calls and service requests from customers and partners Dispatch roadside technicians and tow truck drivers efficiently and accurately Communicate job status updates to customers and team members in real time Use dispatch software to manage calls, track jobs, and log service activity Coordinate routes and schedule service providers based on availability and proximity Maintain clear, calm, and professional communication in high-pressure situations Handle emergency service requests with urgency and accuracy Provide consistent and courteous customer service throughout the service cycle Requirements Qualifications Customer service experience is required (call center or dispatch environment preferred) Towing or roadside assistance experience not required - training will be provided Strong communication skills - both verbal and written Ability to stay organized and focused in a high-volume, fast-paced environment Comfortable using computers, dispatch software, and GPS tracking tools Problem-solving mindset with the ability to make quick, sound decisions Availability to work nights, weekends, and holidays as part of a rotating schedule Bilingual (English/Spanish) a plus Technical & Equipment Requirements To work effectively in this remote dispatch role, candidates must have : Stable internet connection with a minimum of 40 Mbps download and 25 Mbps upload speeds A laptop or desktop computer with an Intel i5 10th Generation processor or higher A working noise-canceling headset with a functional microphone A quiet, dedicated home workspace free from distractions You will be assisted by the IT department for a technical check to confirm whether your system meets the necessary requirements. This assessment is essential to ensure compatibility and readiness for the next steps. Show more Show less
GLOBAL PACIFIC SUPPORT is searching for a highly skilled Google Ads Expert specializing in solar marketing to join our dynamic team. In this role, you will be responsible for creating, managing, and optimizing Google Ads campaigns specifically tailored for the solar industry. Your expertise will help us reach potential customers seeking sustainable energy solutions and drive conversions for our solar services. Responsibilities Develop and implement strategic Google Ads campaigns that align with the goals of our solar services Conduct thorough keyword research and competitor analysis to identify the best opportunities within the solar market Create engaging ad copy and optimize landing pages to maximize user engagement and conversion rates Monitor campaign performance, analyze metrics, and make data-driven adjustments to improve effectiveness Manage budgets, bids, and overall campaign strategies to ensure optimal use of advertising spend Collaborate with the marketing team to ensure consistency across all marketing channels and initiatives Stay up-to-date with industry trends, Google Ads updates, and best practices specific to solar marketing Provide regular performance reports and insights to stakeholders and recommend strategies for improvement Requirements Proven experience managing Google Ads campaigns, preferably in the solar or renewable energy sector Strong understanding of Google Ads tools, strategies, and analytics specific to the solar industry Excellent analytical skills to interpret campaign data and optimize performance effectively Ability to create compelling ad copy that resonates with target customers interested in solar solutions Strong communication skills, with the ability to present findings and strategies clearly to team members and clients Experience in conducting A/B testing and using optimization techniques to enhance campaign results Google Ads certification is preferred Bachelor's degree in Marketing, Business, or a related field is a plus Benefits 100% remote job working in the comforts of your home Non-toxic environment Growth potential COMISSION available Show more Show less
GLOBAL PACIFIC SUPPORT is seeking a knowledgeable and results-driven Search Engine Optimization Specialist (SEO) to join our team. As an SEO Specialist, you will be tasked with developing and executing effective SEO strategies that enhance our online visibility and drive organic traffic to our website. This role involves collaborating with various teams to craft compelling content that meets our target audience's needs while adhering to SEO best practices. Your responsibilities will include conducting comprehensive keyword research, performing site audits, optimizing website content, and analyzing website performance metrics. You will stay updated with industry trends and algorithm changes, ensuring our strategies remain effective and adaptive. We are looking for someone with a passion for digital marketing and a proven track record in SEO who can help propel GLOBAL PACIFIC SUPPORT to new heights in the digital arena. Requirements Proven experience as an SEO Specialist or in a similar role Strong understanding of search engine algorithms and ranking factors Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, or equivalent Familiarity with HTML, CSS, and content management systems Excellent analytical skills with the ability to interpret data and generate actionable insights Strong written and verbal communication skills Ability to stay ahead of industry trends and adapt strategies accordingly Bachelor's degree in Marketing, Digital Marketing, Computer Science, or a related field Benefits 100% remote job working in the comforts of your home Non-toxic environment Growth potential
at GLOBAL PACIFIC SUPPORT Description GLOBAL PACIFIC SUPPORT is seeking a talented and knowledgeable SEO Content Writer to join our marketing team. In this role, you will be responsible for creating high-quality, engaging, and optimized content tailored to improve our search engine rankings and drive organic traffic to our website. You will collaborate closely with SEO specialists and marketing professionals to ensure that your content aligns with our SEO strategies and targeted keywords. Your responsibilities will include researching industry-related topics, writing informative and persuasive articles, optimizing existing content, and creating compelling meta descriptions and titles. You will have the opportunity to contribute to various content types, including blog posts, landing pages, and social media content, all while ensuring that they resonate with our audience and adhere to best practices in SEO. If you are a passionate writer with a strong understanding of SEO principles and a knack for crafting compelling narratives, we encourage you to apply! Requirements Proven experience as an SEO Content Writer or similar role. Strong understanding of SEO best practices and keyword research. Excellent writing, editing, and proofreading skills. Ability to create engaging and informative content that aligns with brand guidelines. Familiarity with content management systems and web publishing tools. Strong research skills and ability to stay updated on industry trends. Detail-oriented with excellent time management skills. Collaborative mindset and ability to work in a team environment. Bachelor’s degree in English, Journalism, Marketing, or related field. Benefits 100% remote job working in the comforts of your home Non-toxic environment Growth potential
About The Role We are seeking a skilled and reliable Virtual Medical Assistant to support our healthcare operations remotely. This role involves a combination of administrative duties, HIPAA-compliant tasks, and light marketing responsibilities such as content creation and social media support. The ideal candidate will be proactive, organized, and comfortable navigating both healthcare compliance and digital tools. Key Responsibilities Perform day-to-day administrative tasks (scheduling, email management, document handling, data entry). Assist with HIPAA compliance processes, audits, documentation, and internal controls. Support compliance training initiatives and policy updates. Create and manage content for the company's WordPress website and social media platforms. Coordinate and support basic digital marketing efforts (e.g., newsletters, posts, simple campaigns). Maintain organized records of administrative and compliance activities. Requirements Qualifications HIPAA Certification (required) with a strong understanding of healthcare privacy and security regulations. Proven experience in administrative roles, ideally within healthcare or a regulated industry. Familiarity with compliance-related documentation and practices. Experience with content creation and basic design tools is a plus. Proficiency in WordPress and social media platforms (LinkedIn, Facebook, etc.). Excellent communication and organizational skills. Ability to work independently and maintain confidentiality.
Global Pacific Support is seeking dedicated Agents/Dispatchers for our Towing and Roadside Assistance team. In this pivotal role, you will be the first point of contact for customers seeking assistance and will be responsible for coordinating timely and effective service delivery. Successful candidates will display strong communication skills, the ability to work well under pressure, and a proactive approach to problem-solving. Key Responsibilities: Answer incoming calls from customers requesting towing and roadside assistance Collect essential information such as location, vehicle type, and service needed Utilize dispatch software to record service requests and dispatch appropriate personnel Coordinate the timely arrival of service providers to customer locations Provide customers with updates on estimated arrival times and service status Ensure accurate record-keeping of all interactions and service requests Work collaboratively with drivers and other team members to enhance service delivery Maintain a professional demeanor while managing high-volume call scenarios Requirements Prior experience as a dispatcher or in a similar role within the towing or roadside assistance industry is preferred Strong communication skills, both verbal and written, with the ability to interact effectively with customers Ability to work in a fast-paced environment and manage multiple tasks simultaneously Proficiency in using computer systems and dispatch software Strong problem-solving skills and a detail-oriented mindset Availability to work flexible hours, including nights, weekends, and holidays as needed A commitment to providing excellent customer service and supporting team operations Benefits 100% remote job working in the comforts of your home Non-toxic environment Growth potential
Genius Agency is a fast-growing digital marketing agency that helps businesses build strong online foundations through websites, Google Ads, social media, and automation. Creative design is at the heart of everything we do—from branding to ads to social content. We're expanding our creative team and seeking a Full-Time Graphic Design Assistant to support our designers in producing high-quality visuals for clients across multiple industries. Please follow us on Linked In and send resume with portfolio to our COO jess.daniel@geniusagency.ai Role Overview As a Graphic Design Assistant, you'll work closely with our design and marketing teams to create, edit, and deliver engaging digital assets. This is a full-time remote role ideal for someone creative, detail-oriented, and eager to grow in the digital marketing space. Requirements Key Responsibilities Assist in creating graphics for social media, websites, presentations, and ads. Edit and resize existing designs for multiple formats (1:1, 9:16, 4:5, etc.). Follow brand kits and style guides to ensure consistent output. Collaborate with the team on content calendars and campaign designs. Maintain organized design files and project folders. Meet daily/weekly deadlines for assigned projects Requirements Experience with design tools (Canva required; Adobe Photoshop/Illustrator a plus). Basic knowledge of branding, typography, and layout design. Strong attention to detail and ability to follow directions. Excellent communication and time-management skills. Positive, can-do attitude with eagerness to learn. Stable internet connection and quiet remote workspace. Must remain available on Zoom during working hours (except breaks) Benefits Compensation & Benefits Starting at $3/hour (full-time) Weekly payouts Opportunity for rate increase after 60 days based on performance Long-term growth opportunities within the agency
Position Overview We are seeking a highly skilled and detail-oriented Dealer Center CRM Specialist to join our team. This role is responsible for managing, optimizing, and maintaining the Dealer Center CRM system to ensure smooth operations, accurate data flow, and effective lead management. The ideal candidate will have hands-on experience with Dealer Center (or similar automotive CRM platforms) and a strong understanding of dealership operations, digital marketing, and sales workflows. The Rate for this position is $3.00 per hour full time. Requirements Key Responsibilities CRM Management & Optimization Oversee day-to-day use of Dealer Center CRM. Configure, customize, and troubleshoot the system to match dealership needs. Ensure accurate data entry, lead tracking, and reporting. Lead & Customer Management Manage incoming leads from multiple sources (website, social media, third-party platforms). Assign, monitor, and track leads through the sales pipeline. Ensure prompt follow-up and proper communication with customers. Reporting & Analytics Generate and analyze performance reports (leads, sales conversions, marketing campaigns). Provide insights to management for process improvements. Track KPIs including response times, appointment show rates, and sales closing ratios. Training & Support Train sales and marketing staff on Dealer Center CRM functions and best practices. Act as the primary support contact for CRM issues. Develop and update standard operating procedures for CRM usage. Process Improvement Collaborate with sales, marketing, and management teams to streamline workflows. Identify inefficiencies and propose solutions to enhance productivity. Integrate CRM with third-party tools for automation and improved customer experience. Qualifications Proven experience using Dealer Center CRM (or a similar automotive CRM platform). Strong understanding of dealership sales processes and automotive retail operations. Proficient in reporting, analytics, and CRM customization. Excellent communication and organizational skills. Ability to train and support team members with varying technical abilities. Strong problem-solving skills and attention to detail. Familiarity with digital marketing platforms (Google Ads, Facebook Ads, etc.) is a plus. Preferred Skills Experience with inventory management within Dealer Center. Knowledge of automotive compliance and documentation. Understanding of integrations between CRM, marketing tools, and dealership websites. Ability to work in a fast-paced, results-driven environment
Position Overview We are seeking a highly skilled and detail-oriented Dealer Center CRM Specialist to join our team. This role is responsible for managing, optimizing, and maintaining the Dealer Center CRM system to ensure smooth operations, accurate data flow, and effective lead management. The ideal candidate will have hands-on experience with Dealer Center (or similar automotive CRM platforms) and a strong understanding of dealership operations, digital marketing, and sales workflows. The Rate for this position is $3.00 per hour full time. Requirements Key Responsibilities CRM Management & Optimization Oversee day-to-day use of Dealer Center CRM. Configure, customize, and troubleshoot the system to match dealership needs. Ensure accurate data entry, lead tracking, and reporting. Lead & Customer Management Manage incoming leads from multiple sources (website, social media, third-party platforms). Assign, monitor, and track leads through the sales pipeline. Ensure prompt follow-up and proper communication with customers. Reporting & Analytics Generate and analyze performance reports (leads, sales conversions, marketing campaigns). Provide insights to management for process improvements. Track KPIs including response times, appointment show rates, and sales closing ratios. Training & Support Train sales and marketing staff on Dealer Center CRM functions and best practices. Act as the primary support contact for CRM issues. Develop and update standard operating procedures for CRM usage. Process Improvement Collaborate with sales, marketing, and management teams to streamline workflows. Identify inefficiencies and propose solutions to enhance productivity. Integrate CRM with third-party tools for automation and improved customer experience. Qualifications Proven experience using Dealer Center CRM (or a similar automotive CRM platform). Strong understanding of dealership sales processes and automotive retail operations. Proficient in reporting, analytics, and CRM customization. Excellent communication and organizational skills. Ability to train and support team members with varying technical abilities. Strong problem-solving skills and attention to detail. Familiarity with digital marketing platforms (Google Ads, Facebook Ads, etc.) is a plus. Preferred Skills Experience with inventory management within Dealer Center. Knowledge of automotive compliance and documentation. Understanding of integrations between CRM, marketing tools, and dealership websites. Ability to work in a fast-paced, results-driven environment Show more Show less