Position Summary The Agent Dispatcher plays a key role in coordinating emergency roadside services and towing operations. This position involves receiving service calls, dispatching drivers, tracking progress, and ensuring an excellent customer experience from start to finish. You'll be working in a fast-paced, team-driven environment that requires attention to detail, strong communication skills, and the ability to multitask under pressure. Key Responsibilities Answer incoming calls and service requests from customers and partners Dispatch roadside technicians and tow truck drivers efficiently and accurately Communicate job status updates to customers and team members in real time Use dispatch software to manage calls, track jobs, and log service activity Coordinate routes and schedule service providers based on availability and proximity Maintain clear, calm, and professional communication in high-pressure situations Handle emergency service requests with urgency and accuracy Provide consistent and courteous customer service throughout the service cycle Requirements Qualifications Customer service experience is required (call center or dispatch environment preferred) Towing or roadside assistance experience not required - training will be provided Strong communication skills - both verbal and written Ability to stay organized and focused in a high-volume, fast-paced environment Comfortable using computers, dispatch software, and GPS tracking tools Problem-solving mindset with the ability to make quick, sound decisions Availability to work nights, weekends, and holidays as part of a rotating schedule Bilingual (English/Spanish) a plus Technical & Equipment Requirements To work effectively in this remote dispatch role, candidates must have : Stable internet connection with a minimum of 40 Mbps download and 25 Mbps upload speeds A laptop or desktop computer with an Intel i5 10th Generation processor or higher A working noise-canceling headset with a functional microphone A quiet, dedicated home workspace free from distractions You will be assisted by the IT department for a technical check to confirm whether your system meets the necessary requirements. This assessment is essential to ensure compatibility and readiness for the next steps. Show more Show less

GLOBAL PACIFIC SUPPORT is searching for a highly skilled Google Ads Expert specializing in solar marketing to join our dynamic team. In this role, you will be responsible for creating, managing, and optimizing Google Ads campaigns specifically tailored for the solar industry. Your expertise will help us reach potential customers seeking sustainable energy solutions and drive conversions for our solar services. Responsibilities Develop and implement strategic Google Ads campaigns that align with the goals of our solar services Conduct thorough keyword research and competitor analysis to identify the best opportunities within the solar market Create engaging ad copy and optimize landing pages to maximize user engagement and conversion rates Monitor campaign performance, analyze metrics, and make data-driven adjustments to improve effectiveness Manage budgets, bids, and overall campaign strategies to ensure optimal use of advertising spend Collaborate with the marketing team to ensure consistency across all marketing channels and initiatives Stay up-to-date with industry trends, Google Ads updates, and best practices specific to solar marketing Provide regular performance reports and insights to stakeholders and recommend strategies for improvement Requirements Proven experience managing Google Ads campaigns, preferably in the solar or renewable energy sector Strong understanding of Google Ads tools, strategies, and analytics specific to the solar industry Excellent analytical skills to interpret campaign data and optimize performance effectively Ability to create compelling ad copy that resonates with target customers interested in solar solutions Strong communication skills, with the ability to present findings and strategies clearly to team members and clients Experience in conducting A/B testing and using optimization techniques to enhance campaign results Google Ads certification is preferred Bachelor's degree in Marketing, Business, or a related field is a plus Benefits 100% remote job working in the comforts of your home Non-toxic environment Growth potential COMISSION available Show more Show less