912 Antivirus Jobs - Page 32

Job Title: EDP Assistant (Electronic Data Processing Assistant) Department: IT / EDP Reports To: EDP Manager / IT Manager Location: Baywatch Resort Goa Job Purpose: The EDP Assistant is responsible for managing and supporting the hotel's electronic data processing systems, ensuring smooth and efficient operations of all software, hardware, and network systems used within the hotel. The role involves troubleshooting, system maintenance, and assisting with the implementation of new technologies to support the operational and guest service needs. Key Responsibilities: System Maintenance & Support: Assist in monitoring and maintaining the hotel’s computer systems, including POS systems, PMS (Property Management System), and other hotel management software. Perform regular updates, backups, and system checks to ensure all applications and hardware function properly. Troubleshoot and resolve system issues, escalating problems when necessary to the EDP/IT Manager. Technical Assistance: Provide technical support to hotel staff regarding system usage, software issues, and hardware problems. Assist with the training of hotel employees on new systems, software, or any updates to existing platforms. Data Entry & Management: Ensure accurate and timely entry of data into the hotel’s systems. Manage the organization and storage of digital data, including guest records and internal reports. Assist in the preparation of routine reports, including financial reports, guest statistics, and operational data. Hardware Management: Monitor and maintain hotel computer hardware, printers, and other peripheral devices. Ensure all systems have necessary software updates and antivirus protections in place. Collaboration with Other Departments: Work closely with the Front Desk, Housekeeping, Sales & Marketing, and other departments to ensure data integrity and system functionality. Assist with the implementation of new technologies or system upgrades as required by the hotel’s operational needs. System Security: Assist with monitoring the security and integrity of the hotel’s data, ensuring compliance with data protection policies. Report and address any suspicious activities related to data security. Documentation & Reporting: Maintain detailed documentation of all system maintenance, technical issues, and solutions. Report system performance and operational issues to the EDP/IT Manager regularly. Qualifications & Requirements: Education: Bachelor’s degree or equivalent qualification in Computer Science, Information Technology, or a related field. Experience: Previous experience in an IT or EDP role, preferably within the hospitality industry. Familiarity with hotel management systems (PMS), POS systems, and other related software. Skills: Strong technical knowledge of computer systems, hardware, and software applications. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Basic understanding of network systems and troubleshooting. Excellent communication skills for dealing with hotel staff and guests. Ability to multitask and prioritize issues efficiently. Personal Attributes: Strong problem-solving abilities and attention to detail. Proactive and able to work independently. Willingness to learn new technologies and systems. Strong organizational and time management skills. Ability to maintain confidentiality and handle sensitive data. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Paid time off Provident Fund Shift: Day shift Work Location: In person

Hello, WovV Technologies, Global Business Productivity SaaS company, is hiring Technical Onsite Support Executive for Bangalore, Indore, Pune, Ludhiana, Chandigarh location. WovVTech’s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services. WovV Technologies has been recognized as 1. Best Employer, by ‘Business View’ 2. The Front-Runner in Information Technology, by ‘Go Global Awards-2021’ 3. Top Revolutionary Digital Transformation Company by ‘Industry Wired' 4. Top 10 Most Promising SaaS Companies, by ‘CEO Insights’ 5. Top 20 Global SaaS Start-up, by ‘CIO Review’ 6. Runner Up in EnergyTech and Business Model Innovation Category in GoGlobal Awards 2022 Visit us at : https://WovVTech.com/ Careers at : https://WovVTech.com/careers/ Come join a winning team that loves to have fun and is building great products that make a difference. Why be the next WovVScion ? This is an opportunity to be part of an energetic and growing WovV Team and participate in the next growth and acceleration plan for global expansion Working with us means being at the convergence of engineering, design, innovation, and scale. It means being part of a highly skilled and driven team whose work directly improves the lives of our customers. Our people are our culture and a huge part of what makes us a little more WovV every single day We know you’re happiest when you’re learning new things, so each new assignment will give you an opportunity to do things differently, explore new markets and challenge the status quo! Benefits and Perks : ● Flexibility in timings ● Team Outing ● Employee reference bonus policy ● Exciting career path with an exponentially growing company ● Deserving compensation Job Description – Technical Onsite Support Executive Location : Bangalore, Indore, Pune, Ludhiana, Chandigarh Timings: Monday to Saturday (Day shift) Experience : 0-1 year Key Roles and Responsibilities Onsite Technical Support Executive will work with the Service Delivery Managers to support Tool / Software implementation and operation. Install software / utility by connecting with brand teams Tool / Software is used by a location (mall, food court, airport, etc. ) to capture automated daily sales data from all outlets present in the location Candidate will be doing the follow-ups, monitoring, and new integrations for the tool and reports New integration-related activities include coordinate with brands and set up slots for utility installation/upgrade Ensure the system requirements are present for smooth installation Coordination & follow-ups with the retailers towards(New Brand integration) ADSR LIVE Daily new live brands (PRE LIVE) huddle call to be conducted with the mall team Contribute in weekly project huddle call with SDM Monitoring data includes Ensuring Availability of accurate sales data for brands Daily coordination with the SDM for getting the resolutions on time and timely updation of automated daily sales data Sales data collection and upload on portal for select brands Analysis of missing data with appropriate reasons on daily basis Conduct periodic audits and report findings of the audits Assist in root cause analysis of audit findings Seek clarification with the Tenants / Concessionaires for data captured but not reflecting in the bill-wise report Monitor brand status and correctness of overall data Update and maintain knowledge base of all tickets and issues Training team on processes, applications & tools Handle First Level Escalations Requirements - Knowledge of project-related information, viz., IIS, FTP, SFTP, Firewall, Antivirus, Cloud Server, Routers, and switches. ( preference ) Knowledge of software installation through remote connection tools and PoS understanding is a must MIS Reporting experience Querying / SQL language ( Nice to have ) Experience in a similar role or Retail operations ( Nice to have ) Understanding of Store Infrastructure (basic or advanced) Knowledge of databases and network environments ( Nice to have ) Previous customer service or support and/or basic technical experience required. Excellent verbal and written communication skills and interpersonal skills required Experience in providing support as a helpdesk for Software / Hardware / Networking domain Courteous and professional phone manners, demeanor, and attitude are essential. Details Required: Share your updated profile along with the details on careers(at)wovvtech(dot)com Total Experience Relevant Experience - Relevant is the experience in months for position & skill which you are applying for. Current CTC Expected CTC Notice Period Current Location Regards, Team HR

Hands on experience in Outlook configuration. Hands on experience on troubleshooting Hardware, Software, Printer, Scanner. Hands on experience on Windows, Ticketing Tool and VPN. Knowledge about One drive, O365 DNS, DHCP, PST & OST, AD, Proxy Total 1 years: Should be able to install and configure a desktop (PC or Laptop) as per bank's requirements, diagnose and resolve the problem in coordination IIMC/ OEM/3rd party support vendors, support OS and OA (Office Automation) software used by 3i, install s/w on clients, resolved network connectivity issues, perform any IMAC (Install, Move, Add or Change) on the desktop, initiate & maintain change management, Antivirus, patch and backup management as per process/ policy defined.

Job Description and Person Specification The purpose of the role is to provide high quality technical support of the systems infrastructure that is used by staff and pupils across the trust. The IT Systems Engineer will work proactively and reactively to maintain reliable technical services working hands-on to provide appropriate solutions. This role includes Systems responsibility to ensure the effective delivery of an outstanding and robust IT Service across the Trust, As a Systems Engineer you will ensure that all services are secure, effective, reliable, fit for purpose and can adapt to changing circumstances. All staff are required to work flexibly and in a way that encourages a positive work environment that is solution focused and proactive for all. Key Points: - Provide first-level technical support to all center locations for hardware and software issues. Troubleshoot network connectivity issues, printer problems, and system malfunctions. Assist in setting up, configuring, and maintaining computers, servers, and network devices. Support managing and maintaining IT assets, including software licenses and hardware inventory. Help monitor and maintain system performance and security. Support in administering user accounts and permissions across various systems and platforms Hands-on experience with routers, switches, firewalls, and other networking devices. knowledge of networking, operating systems (Windows/Linux), and common software applications. Knowledge of IT systems, networks, and protocols. Support network security measures, including firewalls, antivirus, and data protection. Provide technical assistance to employees regarding hardware and software issues. knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) Previous internship or experience in IT support or networking. Knowledge of Microsoft 365 Admin. Monitor the system daily and respond immediately to security or usability concerns. Upgrade systems and processes as required for enhanced functionality and security issue resolution. Administrate infrastructure, including firewalls, databases, malware protection software and other processes. Advanced knowledge of system vulnerabilities and security issues Ensure security through access controls, backups and firewalls Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery. Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Define network policies and procedures.

Job Description: Position: Desktop Support Engineer Department: IT Support / Technical Services Location: Santacruz, Mumbai Employment Type: [Full-time/Part-time/Contract] Reports To: IT Manager / Helpdesk Supervisor Job Summary The Desktop Support Engineer is responsible for providing technical assistance and support to end-users regarding hardware, software, and network-related issues. This role involves troubleshooting, maintaining, and repairing IT equipment, ensuring minimal downtime, and delivering excellent customer service. Key ResponsibilitiesTechnical Support & TroubleshootingProvide Level 1 & 2 IT support for desktops, laptops, printers, peripherals, and mobile devices. Diagnose and resolve hardware, software, and network issues (Windows, macOS, Linux). Install, configure, and upgrade operating systems and applications (MS Office, antivirus, etc.). Troubleshoot network connectivity issues (LAN/Wi-Fi/VPN). Support Active Directory, Microsoft 365, and email configurations. Hardware & Software MaintenanceSet up and deploy new workstations, laptops, and IT equipment. Perform hardware repairs (RAM, HDD/SSD, motherboard replacements). Manage software licenses, patches, and updates. Maintain an inventory of IT assets and track warranty status. User Assistance & TrainingAssist users with password resets, account unlocks, and access permissions. Guide employees on basic IT best practices and security awareness. Document solutions in the knowledge base for future reference. IT Infrastructure SupportAssist in maintaining servers, routers, switches, and VoIP systems. Support backup and disaster recovery processes. Collaborate with the IT team on system upgrades and migrations.

Job Summary A Security Engineer is responsible for safeguarding an organizations digital assets and networks from cyber threats. They develop security measures, monitor systems for potential vulnerabilities, misconfigurations and respond to security breaches. The engineer will also ensure compliance with security regulations and work closely with other teams to implement secure practices across all levels of the organization. Responsibilities and Duties Monitor, operate and manage the SOC solution/product, logs integrations with various IT assets and resources. Analyse internal events and investigations escalated by the managed SOC. Perform threat hunting, can effectively leverage data, tools, and intelligence to track down potential intruders and threats. Manage incident response in investigating security incidents, documenting findings, and participating in remediation efforts. Investigate new softwares and new exes in CrowdStrike sandbox environment, Virus Total and other security tools to provide security clearance before they are installed in organization. Implement, test and audit information security controls in various enterprise security products including Firewall, Web Security, EDR, DLP, Identity and Authentication Management (IAM), Privilege Access Management. Manage Microsoft Security and Azure/AWS security in coordination IT and Infrastructure team. Stay up to date on current and emerging security threats, technology. Effectively operate security tools to mitigate threats where possible. Perform root cause analysis, design and develop strategies to improve overall security posture of organization. Knowledge And Skills Bachelor's degree in computer science, Information Security, or a related field. Minimum 5+ Years of experience in IT and Cyber Security. Strong working knowledge with security products like firewalls, web gateway/proxies, antivirus, EDR, DLP, Vuln Scanner and IDP/S products. Strong working knowledge with SIEM/SOC products. Understands Security Posture management on Cloud Infrastructures on Azure / AWS. Understands patch management with the ability to deploy patches in a timely manner whilst understanding business impact. Understands vulnerabilities assessments and remediations. Good communication skills to effectively convey technical information to non-technical stakeholders. Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous.

Job Description Position Overview: The Service Desk Technician is responsible for resolving IT tickets that have been submitted by users across the global organization. Additionally, they take phone calls from users across all shifts from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible for providing all Tier 1 support to users and escalating as appropriate, any tickets that require Tier 3 level support. This support includes systems, networks and various IT processes. Primary Responsibilities: Monitors and processes user requests submitted to the IT ticketing system by following the IT Procedure Manual. Completion and closure of all tickets processed and full documentation of the change in the IT ticketing system. Answers inbound phone calls from global users at the IT Service Desk across all shifts to include, opening a ticket on behalf of the user if one hasn t been opened, processing the request according to the IT Procedure Manual, ensuring the user is satisfied with the change and documenting the change in the IT ticketing system and closing the ticket. Provides 1st level technical support by gathering and documenting requests using IT support procedures. Must maintain accurate documentation of requests and follow escalation procedures. Troubleshoot workstations, peripherals and software in accordance with IT work instructions, standards, best practices and security requirements. Maintains/develops work instructions for support, maintenance, and installation of workstations Ensures all software license tracking is accurate including keeping track of inventory of company system assets. Ensures all DATAMARK systems have valid software licensing Is actively involved in opportunities to learn new technologies and processes. Is actively involved in improving processes and procedures in order to improve IT efficiency within the organization Provides end user training for applications, policies, and procedures that the IT department is responsible for Reacts to change productively and handles other essential tasks as assigned by the IT Manager Other duties as assigned Minimum Qualifications: Education Requirements: Minimum 3-year Degree / Diploma, Professional Degree Preferred Field Experience: At least 2 years of experience in the IT field Position Experience: At least 2 years of experience in a technical capacity working with hardware and software or a related technical field; a four-year degree will be considered in lieu of experience Other Qualifications: Microsoft Technology Associate on Windows 10 is preferred A+ Certification required Additional Comp Tia Certifications are preferred (Security+, Server+ and Network+)

We are seeking a highly experienced and motivated Senior SOC Manager to lead our Security Operations Center (SOC) team. The Senior SOC Manager will be responsible for managing the day-to-day operations of the SOC, overseeing security monitoring, incident response, threat intelligence activities, and ensuring the organisation's information assets are protected. The ideal candidate will have a strong background in cybersecurity operations, team leadership, and incident management, with a strategic mindset and the ability to drive continuous improvement. Role & responsibilities 1. Leadership and Management: Team Leadership : Lead, mentor, Build and manage a team of SOC analysts, incident responders, and threat hunters. Foster a culture of continuous improvement, accountability, and professional development within the SOC team. Conduct regular performance reviews and provide constructive feedback to team members. Operational Management : Develop and maintain SOC processes, procedures, and documentation to ensure efficient and effective operations. Ensure the SOC team operates 24/7, providing continuous coverage for security monitoring and incident response. Coordinate shift schedules, resource allocation, and ensure adequate staffing levels. Monitoring and Detection : Oversee the monitoring of security events and alerts generated by various security tools and technologies. Ensure the timely identification, analysis, and escalation of potential security incidents. Develop and fine-tune detection rules, signatures, and use cases to enhance threat detection capabilities. Incident Response : Coordinate and manage the end-to-end incident response process, including detection, analysis, containment, eradication, and recovery. Develop, implement, and maintain incident response playbooks, runbooks, and standard operating procedures (SOPs). Lead post-incident reviews, including root cause analysis and lessons learned, to improve incident response processes. Threat Intelligence Integration : Ensure the SOC team stays up-to-date with the latest threat intelligence and cyber threat landscape. Integrate threat intelligence into SOC operations to enhance detection and response capabilities. Collaborate with threat intelligence analysts to gather, analyse, and disseminate actionable intelligence. Threat Hunting : Develop and lead proactive threat hunting activities to identify and mitigate potential threats before they impact the organisation. Utilise advanced analytical and forensic tools to uncover hidden threats and malicious activities. Internal Collaboration : Work closely with other IT and security teams to ensure seamless integration of security operations. Collaborate with the IT infrastructure team to ensure security controls are properly implemented and maintained. Engage with application development teams to ensure secure coding practices and application security measures. Stakeholder Communication : Communicate effectively with senior management, providing regular updates on SOC activities, incidents, and overall security posture. Develop and deliver regular SOC performance and incident reports to leadership. Serve as the primary point of contact for escalated security incidents and external communications. Process Enhancement : Identify areas for improvement within the SOC and implement enhancements to processes, tools, and technologies. Conduct regular SOC assessments and readiness exercises to ensure operational effectiveness. Stay informed about the latest security trends, technologies, and best practices. Metrics and Reporting : Develop and track key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of SOC operations. Provide detailed reporting on SOC activities, incidents, and trends to senior management and other stakeholders. Monthly CISO reports Regulatory Compliance : Ensure SOC operations comply with relevant regulatory requirements and industry standards (e.g., GDPR, HIPAA, PCI-DSS). Support audit activities and provide necessary documentation and evidence for compliance audits. Collaborate with the compliance team to address regulatory changes and ensure ongoing compliance. Employee Training : Develop and deliver regular cybersecurity training programs for SOC staff to enhance their skills and knowledge. Promote security awareness and best practices across the organisation through training and awareness programs. Conduct phishing simulations and other awareness activities to test and improve employee readiness. Professional Development : Encourage SOC team members to pursue relevant certifications and professional development opportunities. Provide guidance and support for career development and advancement within the SOC team. Education and Experience: Education : Bachelor's degree in Computer Science, Information Security, or a related field. Advanced degree preferred. Relevant certifications such as CISSP, CISM, GIAC, or equivalent are highly desirable. Experience : A minimum of 10-12 years of experience in cybersecurity, with at least 7-8 years in a SOC management or leadership role. Proven track record of managing and leading high-performing security teams in a dynamic and fast-paced environment. Security Operations : Strong understanding of security monitoring and incident response processes and technologies. Experience with SIEM platforms (e.g., Splunk, ArcSight, QRadar) and other security tools. Knowledge of threat intelligence and analysis methodologies. Technical Expertise : Familiarity with regulatory requirements and industry standards (e.g., GDPR, HIPAA, PCI-DSS). Proficiency in using advanced analytical and forensic tools for threat detection and incident analysis. Understanding of network security, endpoint security, application security, and cloud security principles. Leadership and Management : Excellent leadership, team management, and mentoring skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills, with the ability to interact with technical and non-technical stakeholders. Strategic Thinking : Ability to think strategically and develop long-term plans for improving SOC operations and overall security posture. Demonstrated ability to drive continuous improvement and foster a culture of innovation. This position may require occasional on-call support and the ability to respond to security incidents outside of regular business hours. Hybrid work environment with a combination of on-site and remote work. Perks and Benefits Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

Job description We are seeking a highly experienced and motivated Senior SOC Manager to lead our Security Operations Center (SOC) team. The Senior SOC Manager will be responsible for managing the day-to-day operations of the SOC, overseeing security monitoring, incident response, threat intelligence activities, and ensuring the organisation's information assets are protected. The ideal candidate will have a strong background in cybersecurity operations, team leadership, and incident management, with a strategic mindset and the ability to drive continuous improvement. Role & responsibilities Lead the analysis and investigation of information security events (IDS/DLP/SIEM/etc.) in a 24x7 SOC environment to immediately detect, verify, and respond swiftly to cyber threats, and remove false positive. Serve as a technical point of escalation. Responsible for investigating incidents, analysing attack methods, researching new defence techniques and tools, developing security policy, and documenting procedures for SOC. Maintain baselines for secure configuration and operations. Malware analysis and other attack analysis to extract indicators of compromise. Perform data security event correlation between various systems. Prepare reports, summaries, and other forms of communication that may be both internal and client facing. Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives. Develop and deploy processes to ensure efficient and effective security operations. Provide guidance and mentorship to other security analysts and junior members of the security team. Keep up-to-date with the latest trends and best practice developments in the field of cybersecurity and SIEM tools Values And Behaiviours Have Fun We take time and effort to make the workplace more enjoyable, we reward and celebrate success, our customers and partners see us as human. Move with Velocity We evolve and grow to stay ahead of the curve, we make decisions quickly and often, we are decisive and show initiative, we are outcome oriented and we question everything to determine what speeds or impedes the desired outcome. Go Further We go beyond delivering what works, we discover delights and help customers transform their business, we have a passion for learning, we have a desire to question the norms, and we are curious to step out of our comfort zones. Thrive Together We are high functioning, supportive and inclusive, collaboration is in our DNA, we step up to assist our team members, and we work as a team to achieve the right outcome. Skills and Capabilities At least 7 years of experience working in a SOC environment, with a focus on using multiple SIEM tools. Strong understanding of security operations and incident response processes Hands-on experience with at least two major SIEM tools (e.g., MS Sentinel Rapid7, Exabeam Splunk, ArcSight, QRadar,) Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Qualifications B-Tech

We are seeking a highly experienced and motivated Senior SOC Manager to lead our Security Operations Center (SOC) team. The Senior SOC Manager will be responsible for managing the day-to-day operations of the SOC, overseeing security monitoring, incident response, threat intelligence activities, and ensuring the organisation's information assets are protected. The ideal candidate will have a strong background in cybersecurity operations, team leadership, and incident management, with a strategic mindset and the ability to drive continuous improvement. Role & responsibilities 1. Leadership and Management: Team Leadership : Lead, mentor, Build and manage a team of SOC analysts, incident responders, and threat hunters. Foster a culture of continuous improvement, accountability, and professional development within the SOC team. Conduct regular performance reviews and provide constructive feedback to team members. Operational Management : Develop and maintain SOC processes, procedures, and documentation to ensure efficient and effective operations. Ensure the SOC team operates 24/7, providing continuous coverage for security monitoring and incident response. Coordinate shift schedules, resource allocation, and ensure adequate staffing levels. Monitoring and Detection : Oversee the monitoring of security events and alerts generated by various security tools and technologies. Ensure the timely identification, analysis, and escalation of potential security incidents. Develop and fine-tune detection rules, signatures, and use cases to enhance threat detection capabilities. Incident Response : Coordinate and manage the end-to-end incident response process, including detection, analysis, containment, eradication, and recovery. Develop, implement, and maintain incident response playbooks, runbooks, and standard operating procedures (SOPs). Lead post-incident reviews, including root cause analysis and lessons learned, to improve incident response processes. Threat Intelligence Integration : Ensure the SOC team stays up-to-date with the latest threat intelligence and cyber threat landscape. Integrate threat intelligence into SOC operations to enhance detection and response capabilities. Collaborate with threat intelligence analysts to gather, analyse, and disseminate actionable intelligence. Threat Hunting : Develop and lead proactive threat hunting activities to identify and mitigate potential threats before they impact the organisation. Utilise advanced analytical and forensic tools to uncover hidden threats and malicious activities. Internal Collaboration : Work closely with other IT and security teams to ensure seamless integration of security operations. Collaborate with the IT infrastructure team to ensure security controls are properly implemented and maintained. Engage with application development teams to ensure secure coding practices and application security measures. Stakeholder Communication : Communicate effectively with senior management, providing regular updates on SOC activities, incidents, and overall security posture. Develop and deliver regular SOC performance and incident reports to leadership. Serve as the primary point of contact for escalated security incidents and external communications. Process Enhancement : Identify areas for improvement within the SOC and implement enhancements to processes, tools, and technologies. Conduct regular SOC assessments and readiness exercises to ensure operational effectiveness. Stay informed about the latest security trends, technologies, and best practices. Metrics and Reporting : Develop and track key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of SOC operations. Provide detailed reporting on SOC activities, incidents, and trends to senior management and other stakeholders. Monthly CISO reports Regulatory Compliance : Ensure SOC operations comply with relevant regulatory requirements and industry standards (e.g., GDPR, HIPAA, PCI-DSS). Support audit activities and provide necessary documentation and evidence for compliance audits. Collaborate with the compliance team to address regulatory changes and ensure ongoing compliance. Employee Training : Develop and deliver regular cybersecurity training programs for SOC staff to enhance their skills and knowledge. Promote security awareness and best practices across the organisation through training and awareness programs. Conduct phishing simulations and other awareness activities to test and improve employee readiness. Professional Development : Encourage SOC team members to pursue relevant certifications and professional development opportunities. Provide guidance and support for career development and advancement within the SOC team. Education and Experience: Education : Bachelor's degree in Computer Science, Information Security, or a related field. Advanced degree preferred. Relevant certifications such as CISSP, CISM, GIAC, or equivalent are highly desirable. Experience : A minimum of 10-12 years of experience in cybersecurity, with at least 7-8 years in a SOC management or leadership role. Proven track record of managing and leading high-performing security teams in a dynamic and fast-paced environment. Security Operations : Strong understanding of security monitoring and incident response processes and technologies. Experience with SIEM platforms (e.g., Splunk, ArcSight, QRadar) and other security tools. Knowledge of threat intelligence and analysis methodologies. Technical Expertise : Familiarity with regulatory requirements and industry standards (e.g., GDPR, HIPAA, PCI-DSS). Proficiency in using advanced analytical and forensic tools for threat detection and incident analysis. Understanding of network security, endpoint security, application security, and cloud security principles. Leadership and Management : Excellent leadership, team management, and mentoring skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills, with the ability to interact with technical and non-technical stakeholders. Strategic Thinking : Ability to think strategically and develop long-term plans for improving SOC operations and overall security posture. Demonstrated ability to drive continuous improvement and foster a culture of innovation. This position may require occasional on-call support and the ability to respond to security incidents outside of regular business hours. Hybrid work environment with a combination of on-site and remote work. Perks and Benefits Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

Job description We are seeking a highly experienced and motivated Senior SOC Manager to lead our Security Operations Center (SOC) team. The Senior SOC Manager will be responsible for managing the day-to-day operations of the SOC, overseeing security monitoring, incident response, threat intelligence activities, and ensuring the organisation's information assets are protected. The ideal candidate will have a strong background in cybersecurity operations, team leadership, and incident management, with a strategic mindset and the ability to drive continuous improvement. Role & responsibilities Lead the analysis and investigation of information security events (IDS/DLP/SIEM/etc.) in a 24x7 SOC environment to immediately detect, verify, and respond swiftly to cyber threats, and remove false positive. Serve as a technical point of escalation. Responsible for investigating incidents, analysing attack methods, researching new defence techniques and tools, developing security policy, and documenting procedures for SOC. Maintain baselines for secure configuration and operations. Malware analysis and other attack analysis to extract indicators of compromise. Perform data security event correlation between various systems. Prepare reports, summaries, and other forms of communication that may be both internal and client facing. Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives. Develop and deploy processes to ensure efficient and effective security operations. Provide guidance and mentorship to other security analysts and junior members of the security team. Keep up-to-date with the latest trends and best practice developments in the field of cybersecurity and SIEM tools Values And Behaiviours Have Fun We take time and effort to make the workplace more enjoyable, we reward and celebrate success, our customers and partners see us as human. Move with Velocity We evolve and grow to stay ahead of the curve, we make decisions quickly and often, we are decisive and show initiative, we are outcome oriented and we question everything to determine what speeds or impedes the desired outcome. Go Further We go beyond delivering what works, we discover delights and help customers transform their business, we have a passion for learning, we have a desire to question the norms, and we are curious to step out of our comfort zones. Thrive Together We are high functioning, supportive and inclusive, collaboration is in our DNA, we step up to assist our team members, and we work as a team to achieve the right outcome. Skills and Capabilities At least 7 years of experience working in a SOC environment, with a focus on using multiple SIEM tools. Strong understanding of security operations and incident response processes Hands-on experience with at least two major SIEM tools (e.g., MS Sentinel Rapid7, Exabeam Splunk, ArcSight, QRadar,) Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Qualifications B-Tech

Looking for Customer Support Engineer Hyderabad Company Name: Fourth Dimension Technologies Pvt Ltd Job Description: Good Communication Skill. Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting). Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Only Male candidates can apply. Only immediate joiners can apply.

Skills : Endpoint Security, MS Defender, MDE, MDO, MDI, MCAS, Antivirus, Threat InvestigationNotice Period: immediate joiner

Job Summary Facilitates the EEEC II s interests and activities for process system and solution projects. In This Role, Your Responsibilities Will Be: Responsible for supporting & implementing project delivery from proposal all the way to delivery & site acceptance Design and implementation of (wired and wireless) networks for Delta V and IT systems. Installation and administration of Windows system, including remote access. Installation and administration of Delta V systems. Virtualization of Delta V systems within a Windows OS environment. 1st line support for the solve of Delta V and IT hardware and software issues. Analyze and understand customer requirements Participate in customer facing workshops regarding OT designs & solutions Raise Technical Queries Develop System Architecture and Network/Cybersecurity related design and documentation Perform FAT with customer Bring up project issues/risk to Lead Engineer/Project Coordinator with appropriate mitigation plan Able to co-ordinate with overseas offices to understand scope & schedule, TQ clarification, review meetings and progress reporting Take full ownership of allocated tasks Ready to travel on assignments at various locations Develop a positive & collaborative environment within the Team for work and professional growth Perform base customer support activities as needed, including phone support, field service and remote diagnostics, as well as work with Emerson Field Support Engineers, regional offices and guide resources as needed to resolve issues Continually and proactively increase one s technical capabilities, growing and establishing higher levels of expertise Help to improve the value of the OT & Cyber team by giving towards additional group activities/tasks, developing new internal/external solutions, and assisting with skills development. Quality Control & Assurance Implementation of EEEC IMS processes/documentation as & when required throughout the project. Adopts to WA quality requirements and Customer s regulatory guidelines Practices and promotes First time right approach. Closely follows GDP (Good Documentation Practices). Other Duties Perform other additional specific duties, when requested by the business. These will, typically, be strategic in nature but could potentially be anything that the post holder is suitably qualified and experienced to undertake. These duties may be assigned to the person under guidance of a supervisor. Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek guidance from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: 5years experience in the field of networking including but not limited to led and unmanaged switches; Firewalls; Routers; Wireless Network; Server management; Patch management; Antivirus, Backup and Recovery management; Virtualized infrastructure and Cyber security. Technical Skills: Experience with Virtualization, particularly Hyper-V and HCI Windows Server, to MSCA level or equivalent. Windows 10, to MSCA level or equivalent. Networking, to Cisco CCENT/CCNA Routing & Switching, CompTIA Network+ or equivalent. Cybersecurity, to CompTIA Security+ or equivalent. Knowledge of OPC, Modbus and other TCP/IP based Industrial Protocols would be an added advantage Preferred Qualifications that Set You Apart: Engineering OR Science Graduate with CCNA, Cybersecurity certification in the field of networking. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

JD- Should have BE/B Tech or MCA degree in any discipline Atleast 4 years experience in installing, managing, upgrading Windows based systems. Need Strong experienced in Active directory, Server, & Antivirus. Good communication skills

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you’ll do Lead the onboarding process of new data sources into the SIEM platform, ensuring proper data normalization and correlation. Continuously improve SIEM performance, efficiency, and scalability. Maintain detailed documentation of SIEM configurations, onboarding procedures, and incident response playbooks. Collaborate with cross-functional teams to identify security requirements and integrate new security technologies into the SIEM. Stay informed about emerging threats, vulnerabilities, and security best practices, and incorporate this knowledge into SIEM operations. Ensure that SIEM configurations and operations comply with relevant industry regulations and standards. Who you are A bachelor's degree in computer science, Information Technology, or a related field is preferred. Total experience of 7-8 years with a minimum of 3 years of hands-on experience in SIEM implementation, management, and onboarding of security data sources. Must have experience of working in large organizations or global service providers across any industry having large/complex infrastructure. Proficiency in deploying, configuring, and managing Security Information and Event Management (SIEM) solutions, such as Splunk, ArcSight, Chronicle (Google Security Operations), ELK Stack. Familiarity with Cribl and regex Experience integrating SIEM with various data sources, including firewalls, IDS/IPS, antivirus, and endpoints. Proficiency in log management solutions, log parsing, and normalization techniques. Demonstrated experience in scripting languages (e.g., Python, PowerShell) for automating SIEM tasks and data analysis. Understanding of Cloud platforms e.g., GCP, AWS, Azure and cloud databases is desirable. Understanding of cybersecurity principles, including threat detection, incident response, and vulnerability assessment is preferable. Strong knowledge of networking protocols, firewall rules, & network security practices to onboard & monitor network traffic. Strong verbal and written communication skills to collaborate with cross-functional teams and onboarding procedures. Outstanding problem-solving skills and a strategic, analytical mindset, and be able to decipher the complex cybersecurity landscapes Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you The role of a SIEM Onboarding Engineer, Cyber Security at Vodafone offers several benefits and opportunities for a candidate: Professional Growth : The role provides an opportunity to work with advanced technologies like SIEM and SOAR, and to be part of a multi-year program aimed at modernizing Vodafone's SOC capabilities. This experience can significantly enhance your skills and knowledge in cybersecurity. Global Exposure : As part of Vodafone's global team, you will collaborate with professionals from different regions and departments, gaining valuable international experience. Impactful Work : You will contribute to enhancing Vodafone's security operations, making a real impact on the company's ability to detect and respond to threats. Learning Opportunities : The role involves working with various data sources, including firewalls, IDS/IPS, antivirus, and endpoints, and using scripting languages like Python and PowerShell for automating SIEM tasks and data analysis. This provides ample learning opportunities. Work Environment : The position is based in India (Pune) and offers a hybrid work persona, allowing for a balance between remote and on-site work. Collaboration : You will work closely with cross-functional teams, enhancing your collaboration and communication skills. Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Company: Cygnet Infotech is a leading tech powerhouse that focuses on delivering high value IT Services, Products and Emerging Technology Solutions including state of art products based on Blockchain, Artificial Intelligence, IoT and Cloud. Cygnet Infotech is a trusted Global Technology Company with over 20 years of experience in providing innovative Technology Solutions and Services to its clients across 35 countries globally. Cygnet is approved by various Government authorities like India, UAE, UK for GST/ VAT software provider. To learn more please visit our website: https://www.cygnet.one Job Role: System Administrator Experience: 3+ Years Location: Ahmedabad (Work from office) Job Description: Should have good Communication. Mange Windows and Linux servers with good troubleshooting skills Strong knowledge of Active Directory, Group Policy, DNS, DHCP Hands on knowledge on scripting and automation Administrate infrastructure, including firewalls, Antivirus AV knowledge and hands on experience on DLP solutions (Must) Hands on experience on backup solutions like Backup Exec, Azure Backup, etc. Good knowledge of SAN and NAS Drive Ability to manage Microsoft O365 services like Exchange, SharePoint, Teams , Azure AD Sync etc. Troubleshoot physical server issues using iDrac/iLO/Xclarity. Should have knowledge of Network switches L2, L3 Network Configuration Hands-on experience on monitoring software like Grafana, Zabbix, PRTG, etc.. Skill to effectively analyze and solve problems of IT operation and IT Infrastructure Ability to work independently as well as with a team Ability to prepare and maintain documentation of Project related work. Kindly share your CV on ravi.parmar@cygnet.one

IT Infrastructure Specialist Location - Jaipur PKG - Up to 7 LPA Experience - 3-5 YRS NP- 30 Days or IM Skills- IT Infrastructure , IT Support Interested Candidate Kindly share the CV @ harshitimaginators653@gmail.com or 9220416177

The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. Key Responsibilities: Create, modify and delete user groups, users and user properties Create login scripts and other scripts for automating L1 tasks Create, modify and delete network shares Assign and maintain user access rights as per policies defined and agreed upon with the Customer Assign and maintain space usage restrictions Configure and maintain print servers and print queues Maintain and administer DNS, DHCP, NFS, NIS, DFS roots, and group policy Connectivity checks for remote computers, IP resolution Check server ports Perform Active Directory management Create and edit Group Policies Keep Domain Controllers in sync Creation of objects in AD Restore server operating system in the event of a crash Troubleshoot cluster related issues Resolve server problems like system hang, hard disk crash, etc. Create new file systems and correct file system inconsistencies as and when required Configure the print servers and resolve users printing problems Perform periodic system performance tuning as per Customers policy Perform periodic schedule maintenance activity including, if required, restart of the systems Conduct hardening of the operating systems as per agreed policy with Customer during the Transition phase Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 4-6 years of experience in server management Administration and maintenance of Virtual Windows environments Virtual Machine performance monitoring, tuning Patch Management Troubleshooting HA, DRS, vMotion Cloning, and thin-and-thick provisioning Configuring and tuning Resource Pools Configuring Host Networking, including Distributed Virtual Switches and VLAN Trunking Physical server consolidation and P2V migrations Installation, configuration, migration and troubleshooting ESX, VMs servers and license server Performing Basic & Advanced Configurations Antivirus management services For ex: McAfee, Symantec, Trend Micro Preferred Technical and Professional Experience Microsoft Active Directory and federation services

Job Description: We are seeking an experienced and results-driven Network Security Engineer with a strong focus on Palo Alto firewalls to take full responsibility for securing and maintaining our network infrastructure. You will play a pivotal role in identifying security gaps, implementing solutions, and ensuring a robust, secure network environment. This role involves working with cutting-edge technologies to address vulnerabilities, configure network devices, and develop security strategies that align with industry best practices. Key Responsibilities: Network Security Policy & Configuration: Design, implement, and manage network security policies, configurations, and controls to protect the organization's network infrastructure. Firewall Implementation (Palo Alto): Implement and maintain Palo Alto firewalls, ensuring they are configured and optimized for maximum protection. Security Vulnerability Management: Identify, assess, and address security vulnerabilities, working to continuously improve the security posture of the network. Solution Design & Implementation: Collaborate with the team to design and implement new network security solutions that improve the resilience and security of the network environment. Disaster Recovery: Develop and implement disaster recovery plans to ensure swift recovery in the event of a security attack or breach. Network Device Management: Work with routers, switches, and other network devices to apply vendor-recommended upgrades, configurations, and optimizations with minimal downtime. Layer 7 Security Features: Manage and enhance Layer 7 security features such as URL Filtering, DDOS protection, IPS/IDS, and Antimalware/Antivirus for comprehensive network protection. Packet Capture & Analysis: Use tools like Wireshark and TCPdump for network packet captures, analysis, and troubleshooting. Remote & IPsec VPN: Maintain and configure remote VPN and IPsec VPN solutions to provide secure access to the network. Incident & SLA Management: Respond to network security incidents promptly, working to resolve issues while maintaining adherence to SLAs. Ticketing & Problem Solving: Work with ticketing tools (e.g., ServiceNow) to track and resolve network security-related incidents efficiently. Required Skills & Qualifications: Hands-on experience with Palo Alto firewalls (mandatory) 3 to 5 years of hands-on experience in network security roles. Strong understanding of network security fundamentals , including OSI/TCP layer, routing/switching, NAT, Proxy, DNS, AAA, etc. Proficient in network packet capture tools such as Wireshark and TCPdump. Experience with Remote VPN and IPsec VPN configuration and troubleshooting. Good knowledge of Layer 7 security features (URL Filtering, DDOS, IPS/IDS, Antimalware/Antivirus). Experience using ticketing systems (e.g., ServiceNow) for issue tracking and resolution. Incident management experience with a focus on SLA management. PCNSE or PCNSA certification (preferred but not mandatory). Ability to work with minimal downtime while managing complex network configurations.

Vijaya Diagnostic Centre P. Ltd. is looking for SENIOR EXECUTIVE - IT SUPPORT to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives

Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - IT SUPPORT to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives

Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - IT SUPPORT to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives