Job Description: Senior data analyst, responsible for designing data collection, storage, and retrieval system and processes. He will be responsible for ensuring data collection, transmission, and accuracy of data storage under each line of business / geographical location wise/TL and respondent wise. He will be responsible for Coordinating with Quality Check/TL and Vertical Leads to do data cleaning, Consolidating data, and arranging them in organised manner to convert data into meaningful information and further into business insights. Preparing Region wise/City wise/Respondent wise/Demography wise/Product wise analytics Identifying trends if any, patterns or anomalies and Preparing data for creating Charts and presentations. Completion of the project and aligned work in timeline manner. Experience: Working knowledge on SPSS, Tableau, MS Excel, PowerPoint

Job Description: Involvement in questionnaire designing and big objectives by doing preliminary industry research and collecting data on the individual players and design approach to the study. Preparing final output of the Report and Presentation. Liaoning with senior management and alignment to the defined objectives and project plan deliverables. Independent checks on the sample and interacting with the external entities/sources to validate the key inputs. Involvement in the review of the work by the QA / TL/ and ensuring best results by doing competition benchmarking, finding gaps, finding best practices if any, and opportunities for improvement in the businesses digital, branch, email, contact centre, dsa and dst . Accountable for understanding and building big picture trends and differentiating points from the data and information collected. This will require him/her to analyse the quantitative and qualitative inputs submitted by the quality/team leader, for the final reports and submission. Accountable for understanding and building big picture trends and differentiating points from the data and information collected. This will require him/her to analyse the quantitative and qualitative inputs submitted by the quality/team leader, for the final reports and submission. Completion of the project and aligned work in timeline manner. Experience: Market Research specially in Banking Lending business, Digital Research, UX/UI Research

04. Customer Success Executive (Voice Process) Job Description: Qualification : HSC Passed and above Process Type ?? Voice Experience ?? 6 months or above experience (preferable) Job Type : Full-time Job Time : 9:30 am to 7:00 pm (fixed) Salary : Up to 18000 per month (inclusive of provident fund) Week Off : Sunday (fixed) Process Job Week Requirement: Should be ready to work for the Voice process. Immediate joiners are Preferred. Manage time effectively and adhere to working hours. Basic computer knowledge. must have a good command & fluency in English (Spoken and Written) Clarity of speech and thought is expected and active listening Familiar with CRM systems and practices Active team player, self-starter, and multitasker who can quickly adjust priorities

BridgeLoyalty Customer Experience Management LLP is looking for Market Research Analyst to join our dynamic team and embark on a rewarding career journey Conducting market research to gather data on competitors, consumer behavior, and market trendsAnalyzing and interpreting data to identify patterns, trends, and insightsDeveloping and maintaining databases and data collection systems to support market researchPreparing reports and presenting findings to stakeholders, including senior management, marketing teams, and product development teamsIdentifying opportunities and recommending strategies to increase market share and revenueCollaborating with other teams, including marketing, sales, and product development, to develop and implement business strategies based on research findingsMonitoring and reporting on industry trends and developments that may impact the business Must be detail-oriented, analytical, and have strong communication and presentation skills