📍 Hiring Now: Accounts Payable Officer 📌 Location: India (Hybrid) Duties and Responsibilities Include: You will be responsible for the full Accounts Payable process, and working closely with the Finance Manager during the closing and reporting process. Your duties and responsibilities shall include the following but not limited to: · Follow-up with purchasing or other staff on invoice discrepancies and ensure timely resolution of outstanding items · Follow up with Rebates, Purchasing, Inventory Specialist and Warehouse staff to resolve issues with credit memos · Prepare payments and Remittance for approval in accordance to corporate payment guideline (M.O.A)Assistance with reconciliation of accounts payable supplier accounts · Assistance with cash flow forecasting · Ad hoc Projects · SAP experience will be an added advantage · Tax Deducted at Source knowledge Qualifications: · Must possess at least a Diploma or above in the related field with 1-3 years of relevant working experience · End-to-end accounts payable experience · Reconciliation experience · Proven ability to operate independently, under pressure to meet multiple deadlines · Track record of attention to detail and accuracy Show more Show less

Westcon-Comstor is a global leader in technology distribution. With a presence in over 70 countries, we collaborate with industry-leading vendors and resellers to drive innovation and deliver exceptional technology solutions across the globe. As we expand our footprint in India, we're looking for an experienced Technical Support Manager to be based in our office located in Pune. The Quote Specialist is responsible for: Providing Quote Specialist support on all technologies and products to channel partners and internal resources To support customers, the other internal departments regarding components of Westcon Group quote and sales enquiries To ensure customer satisfaction through the timely provision of accurate information on quotes and resolution of customer concerns Providing 'best price' quotations to our partners, using ERP, in-house quoting tools and deal registration processes Duties & Responsibilities: First point of contact via phone and email for all customer quote enquiries Generate and provide customer quotations within agreed service level agreements with a focus on accuracy and with attention to detail To maintain exceptional customer service and consistently strive to exceed customer expectations Educate clients on the best available solution, tools or collateral To escalate customer or vendor concerns promptly Ensure up-sell opportunities are explored with customer quotations To proactively follow up on customer enquiries Attend technical training on products across vendor portfolio and achieve certification requirements Other duties as requested by immediate manager Skills and Knowledge: Previous experience in a Pre-Sales role would be a distinct advantage Hardworking, self-motivated and has desire to move into Pre-Sales Consultant position Technical knowledge of data communications and networking with preferably a Diploma/Degree Understands Margin and Uplift calculations and can apply accordingly Sense of urgency and willingness to use initiative Strong interpersonal skills; ability to build strong relationships quickly and effectively both over the phone and face to face Excellent administrative skills with attention to detail, proactive follow-up and efficient time management General computer literacy SAP user skills would be a distinct advantage Ability to use Office programs such as MS Outlook, MS Excel, and MS Word The Quote Specialist must interact regularly with many different groups of people and must therefore exhibit a high level of professionalism and interpersonal skills at all times. If you're ready to take on a pivotal role in a fast-growing business, apply today to make your mark at Westcon-Comstor! Show more Show less

The Service Desk Analyst will serve as the first point of contact for end-users seeking technical assistance. The role involves diagnosing and resolving technical issues, escalating complex cases, and ensuring excellent service delivery. Strong communication skills, technical expertise, and a commitment to customer satisfaction are essential. Key Responsibilities First-Line Support Respond promptly to incoming calls and tickets. Identify, diagnose, and resolve or escalate hardware, software/application, and network issues. Incident Management Log and prioritise incidents and requests in the ticketing system. Escalate unresolved issues or tasks to second-line support or relevant teams. Problem Resolution Provide accurate information and troubleshooting advice to users. Maintain knowledge of common issues and solutions to enhance support efficiency. User Training and Communication Guide users through system functionalities and best practices. Communicate updates regarding system changes, outages, and resolution times. System Monitoring Monitor IT systems/applications and alert relevant teams of potential disruptions. Use documented processes to run tests on system status. Assist in maintaining system documentation and knowledge bases. Continuous Improvement Contribute to the development of service desk processes and procedures. Participate in training sessions to keep updated on technology and tools. Key Skills and Competencies Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to prioritise tasks and manage time effectively. High level of patience and empathy when dealing with users. Proficiency in technical support tools and ticketing systems. Technical Skills Operating Systems Proficiency in Windows OS (e.g., Windows 10/11) and Server 2016/2019 advantageous. Familiarity with MacOS and Linux-based systems (optional but advantageous). Knowledge of OS installation, configuration, and troubleshooting. Software and Applications Support for Microsoft Office Suite (O365) Basic knowledge of software installation, updates, and licensing management. Willing to learn in-house applications Hardware Support Troubleshooting desktops, laptops, printers, and peripherals. Knowledge of hardware diagnostics and basic repairs. Understanding of device drivers and compatibility issues. Networking Basic understanding of networking concepts such as: TCP/IP, DNS, DHCP, and VPN. Wireless and wired network troubleshooting. User Management Experience with Active Directory (AD) for: User and group account management, password resets. Familiarity with Single Sign-On (SSO). Remote Support Tools Proficiency in using remote desktop tools (BeyondTrust/Bomgar) Tools like Windows Remote Desktop Ticketing Systems Experience with ServiceNow Ability to log, categorise, prioritise, and track incidents and requests effectively. IT Security Basics Awareness of common cybersecurity practices: Password policies, phishing prevention, and malware identification. Basic troubleshooting of antivirus software and firewalls. Telephony Systems Basic troubleshooting of MS Teams Mobile Device Management (MDM) Familiarity with MDM Intune platform for managing smartphones, tablets, and other mobile devices. Backup and Recovery Basic understanding of backup solutions and data recovery processes. Additional Skills (Role-Specific or Advanced) Cloud Platforms: Basic understanding of Office 365 ITIL Framework: Familiarity with Incident, Problem, and Change Management. Qualifications A bachelor's degree in IT, Computer Science, or a related field is advantageous. Relevant certifications (e.g., ITIL Foundation, CompTIA A+) are a plus. Proven experience in a similar role or technical support position. Performance Metrics Ticket update and resolution time. User satisfaction ratings. Accuracy in issue documentation. Adherence to SLAs (Service Level Agreements). Work Environment Fast-paced environment with a focus on teamwork and collaboration. The team will work a shift/rota system to cover 24/7. Occasional extended hours during critical outages or system upgrades. Show more Show less

Westcon-Comstor is a global leader in technology distribution. With a presence in over 70 countries, we collaborate with industry-leading vendors and resellers to drive innovation and deliver exceptional technology solutions across the globe. As we expand our footprint in India, we're looking for an experienced Regional Sales Manager in Delhi and Bangalore location. Experience Required: 4-6 years Job Location: Delhi/Bangalore Responsibilities: Establish and maintain productive, professional relationships with assigned vendors at both national and regional levels. Manage working capital norms for assigned products, ensuring accurate inventory reconciliation and timely collection of vendor claims. Develop and implement comprehensive business plans for assigned products, driving Go-to-Market (GTM) initiatives from strategy to execution. Collaborate cross-functionally with Sales and other internal teams to support business development and revenue growth. Oversee vendor management operations within the B2B segment across the assigned region. Build and strengthen relationships with channel partners to enhance regional market presence. Drive revenue generation and gross margin improvement for the regional sales team. Accountable for end-to-end product lifecycle management across all market segments. If you're ready to take on a pivotal role in a fast-growing business, apply today to make your mark at Westcon-Comstor!