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1.0 - 3.0 years

3 - 5 Lacs

gurgaon

On-site

Hawkmartech is a next-gen, performance-driven marketing and technology group built to scale brands through data, creative, and media innovation. From cutting-edge UI/UX and custom digital solutions to full-scale SaaS product development, we power digital transformation through integrated product engineering and marketing expertise. As a unified force, we drive innovation and growth for both challenger brands and enterprise clients. Position Overview We’re looking for a charismatic, creative, and camera-confident On-Screen Content Creator to become the face of Hawkmartech and our partner brands’ social media presence. If you know how to hook an audience in under 3 seconds, we want you on our team. Key Responsibilities Serve as the on-camera personality for social content across Instagram, Twitter, YouTube Shorts, and more Pitch and create original, platform-native content ideas that align with brand voice and trends Stay on top of social trends, viral challenges, and relevant audio to keep content fresh and relevant Collaborate with brand, influencer, and product teams to create engaging content for both internal and client-facing campaigns Optimize videos for engagement, retention, and shareability Track and analyze performance metrics to refine strategy over time Qualifications 1–3 years of experience in social media content creation (personal or brand experience both welcome) Comfortable and confident being the face of a brand on camera Strong understanding of platform algorithms, content formats, and trend cycles Ability to ideate and create fast-moving, engaging video content independently Passion for storytelling, humor, pop culture, and eCommerce is a plus Bonus: Experience as a content creator, influencer, or media personality on Youtube/Facebook/Instagram Location: DLF CORPORATE GREENS, Sector 74A, Gurugram, Haryana 122004 Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person

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2.0 - 3.0 years

2 - 2 Lacs

panchkula

On-site

Position : Public Relations And Community Engagement Officer Position Summary: Together Events is seeking a dynamic, highly connected, and results-oriented Public Relations & Community Engagement Officer . Reporting directly to the Managing Director , this pivotal role blends strategic brand building and media relations with a strong focus on proactive networking, influential stakeholder engagement, and especially, dominant social media presence . The ideal candidate will leverage exceptional communication skills and a natural flair for building rapport to forge strong relationships within corporate, government, and social sectors, driving brand visibility, reputation, and directly contributing to new business opportunities for both Together Events and Utsav * Key Responsibilities: ? Strategic Public Relations & Brand Management: ? Develop and execute comprehensive PR strategies to enhance the brand image and market position of both Together Events and Utsav. ? Cultivate and maintain robust relationships with key online influencers, bloggers, and relevant digital communities. ? Draft and distribute compelling press releases and brand stories, primarily for digital platforms and targeted media. ? Manage media inquiries, facilitate interviews, and prepare spokespersons for key digital interactions. ? Monitor brand mentions and sentiment across digital channels, analyze PR effectiveness, and report on key performance indicators (KPIs).? Community & Stakeholder Engagement for Growth: ? Proactively identify, network with, and establish strong, lasting relationships with key decision-makers and stakeholders within corporate entities and government organizations relevant to Together Events' services. ? Actively engage with high-net-worth individuals, socialites, community leaders, and lifestyle influencers to attract the desired clientele and foster a vibrant community around Utsav. ? Collaborate closely with the sales and client servicing teams to understand client needs, identify potential leads, and support business development efforts by facilitating introductions and nurturing relationships.? Represent the company at industry events, conferences, and high-profile social gatherings to expand networks, enhance reputation, and identify new business avenues. ? Seek and cultivate opportunities for strategic partnerships and collaborations that lead to sustained growth and enhanced market presence for both business units. Experience: ? Minimum of 2-3 years of progressive experience in Public Relations, Communications, or Community Engagement, with a proven track record in building and leveraging networks. ? Demonstrated strong expertise in managing and growing social media channels for brands, including content strategy, community engagement, and analytics. ? Strong experience in proactive networking and engaging with senior stakeholders within corporate, government, or high-profile social circles is essential. ? Proven ability to cultivate and leverage extensive professional and social networks, particularly in Chandigarh, Panchkula, and the wider Delhi-NCR region. ? Experience in organizing and promoting exclusive events or gatherings that attract a specific target demographic. ? Skills & Attributes:? Exceptional Communication & Interpersonal Skills: Fluent in English and Hindi (both written and verbal). A compelling storyteller and a natural, confident communicator with a distinct flair for building rapport and influencing. ? Social Media Mastery: Deep understanding of various social media platforms, their algorithms, content best practices, and analytics tools. Ability to create engaging, shareable content. ? Proactive Networking & Relationship Building: A highly energetic and natural connector with an established, high-quality network, capable of initiating and nurturing influential relationships.? Dominant Social Media & Digital Presence: Lead the strategy, content creation, scheduling, and community management across all key social media platforms (e.g., Instagram, Facebook, LinkedIn, X, etc.) for both Together Events and Utsav. ? Develop engaging and visually appealing content (text, image, video) tailored for each platform to maximize reach and interaction. ? Actively monitor social media conversations, respond to comments and messages, and manage online reputation effectively. ? Identify and implement social media trends, campaigns, and collaborations to boost brand visibility and engagement. ? Analyze social media performance metrics to continuously optimize strategies.? Event Curation & Support: ? Provide dedicated PR and engagement support for all major events hosted by Together Events and at Utsav, ensuring maximum visibility and fostering strong connections, with a strong focus on live social media coverage. ? Contribute innovative ideas for unique events and activations at Utsav designed to attract target segments and strengthen community ties.? Business Acumen & Growth Mindset: Possesses an understanding of business development principles and a keen desire to contribute to revenue growth through relationship building and strategic outreach. ? Strategic Thinker & Executer: Ability to develop high-level strategies and execute them hands-on to achieve brand, community, and business objectives. ? Social & Community Savvy: Active and respected presence in relevant professional and social communities, with a genuine passion for fostering connections. ? Brand Ambassador: Possesses a polished demeanor, strong personal brand, and the ability to represent Together Events and Utsav with sophistication and charm in high-level environments. ? Results-Oriented: Focused on achieving measurable outcomes for PR, engagement, and business contribution. ? Highly Adaptable: Thrives in a dynamic, growth-oriented environment, comfortable with evolving priorities. ? Digital Fluency: Expert-level familiarity with social media platforms, PR tools, CRM basics, and media monitoring tools. Education: Bachelor's degree in Public Relations, Mass Communication, Journalism, Marketing, Communications, or a related field. Master's degree is a plus. Position Rewar Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Work Location: In person

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4.0 years

5 - 9 Lacs

gurgaon

On-site

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Credit: Understand and identify key risk factors with limited guidance for most tasks Working knowledge of applicable methodologies Proficient in many technical and operational aspects of assigned deliverables Stakeholder Management: Interact with lead and support analysts to resolve complex issues Interact with other team managers to resolve/ clarify straightforward issues Project Management: Manage more than one project independently Qualifications Bachelors in Engineering, Finance, Economics or Business/Accounting Relevant experience of 4+ years in credit/financial data analysis and interpretation and managing projects independently; experience in fundamental finance will be an added advantage Strong organizational skills, dependable and able to multi-task and manage priorities Knowledge or prior experience analyzing financial statements Excellent Microsoft Office skills, in particular advanced Microsoft Excel skills Fluency in English with excellent written and verbal communication skills; excellent interpersonal skills Responsibilities: Lead projects supporting data, ratings, research, analytical outreach and apply specialized technical knowledge to guide junior team members and lead process improvements. Serve as a Process Owner for one or more process: Responsible for process re-engineering and process improvements. Utilize expertise to identify inefficiencies, suggest improvements, build consensus and implement the change. Responsible for end-to-end delivery of select business as usual (BAU) tasks such as complex data and research tasks. Independently interact with stakeholders to deliver accurate and timely deliverables, especially of complex and non-standard tasks. Lead resolution of non-standard outputs. Provide technical and process guidance to junior team members related to various data intake tasks, including scrubbing, validating the data for further use in research and ratings Project management and stakeholder management. Train new hires and mentor team to perform work (such as spreading, credit opinions components, etc.). Coordinate allocation of work across the team and mange workload pipeline to provide sufficient time for completion. Provide feedback to the manager on quality and accuracy of work produced by team members while providing constructive and proactive feedback Undertake initial reviews or quality assessments of other team members work for select complex tasks, and address improvement areas through feedback or training Lead projects or participate in working groups. For example, analyze impact of methodology updates onto team’s processes and leading the implementation; partnering with other departments to move work into RRS Global Capability Centers, building well-defined processes and output targets. About the team Being part of the RRS Global Capability Centers provides a unique opportunity to foster skills that are valuable to any future career in the financial services industry. The RRS GCC teams perform a range of data, analytical and research services that contribute to the overall credit analysis function performed by the rating groups. By joining the team, you will be a part of exciting work in the global capability centers. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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1.0 years

1 - 1 Lacs

ambāla

On-site

Enhance overall customer experience by coordinating and following up with internal and external customers, tracking customer order history, and resolving concerns Assist in scheduling, analyzing, and updating project estimates Assist with sales forecasting, sales lead generation, sales proposals, and contract negotiation Conduct market research and contact potential customers Research and analyze competitor offerings Develop and maintain customer service standards, policies, and procedures Manage a comprehensive CRM database for organization-wide communication Track sales goals and results Maintain and update project timelines Implement and prioritize company policies and procedures Conduct weekly meetings to review metrics, report accomplishments, and set goals for the week Maintain and update project documents and files Maintain and update proposal and bid documents Review and update project estimates Perform any other job duties as assigned Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Provident Fund Experience: na: 1 year (Preferred) Work Location: In person

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0 years

1 - 3 Lacs

farīdābād

On-site

Freshers can apply. Evaluate patients’ skin condition. Assess and update patients’ medical history. Analyze all information regarding skin health conditions Prescribe medication Inform patients about available treatments Monitor the effectiveness of skin treatments Educate patients on preventive skin care. Should be comfortable to give Tele & Video consultation to the patients Able to maintain Patient Data and Records (CRM). Share your cv at 9810710012 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person

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200.0 years

4 - 8 Lacs

gurgaon

On-site

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. About JLL For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYS. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. About the Role We are seeking an experienced Instructional Designer, that can create effective employee learning experiences for JLL. Working with our Design and Delivery team, you'll contribute to talent and development programming that supports JLL's growth agenda. What this job involves: Visual Design and Branding: Enhance learning materials using JLL brand standards; create engaging visual experiences that support learning objectives Learning Evaluation: Design assessment components (quizzes, interactive elements); analyze results to improve content Content Translation: Adapt materials for JLL's J10 languages while maintaining consistent learning outcomes Asset Creation: Develop graphics, audio, and video content to enhance learning experiences Authoring Tool Development: Build interactive e-learning modules using Articulate Rise, Synthesia, and other tools Content Re-Design: Transform PowerPoint presentations into e-learning and micro-learning elements; redesign face-to-face training for virtual delivery Testing: Ensure functionality across devices and platforms; maintain consistent user experience LMS Integration: Prepare and publish content to learning management systems; configure tracking settings Key Skills: Exceptional English communication skills (both written and spoken), with the ability to engage key stakeholders without slang or casual language Experience applying brand guidelines to learning materials Expertise with Articulate Rise, Storyline or similar authoring tools Ability to re-design PowerPoint content to interactive e-learning formats Skills in creating/editing graphics, audio, and video assets Experience with video creation tools (e.g., Synthesia, Articulate, etc.) Ability to design effective quizzes and knowledge checks Experience publishing content to Learning Management Systems Understanding of content translation processes for multiple languages Strong attention to detail and quality assurance mindset Effective collaboration with stakeholders and subject matter experts Ability to manage priorities and meet deadlines Global mindset when approaching design solutions Sound like you? In this role, your required to be: Commitment to staying informed about industry trends Cultural awareness and inclusive communication Clear communication and organizational skills Attention to detail and ability to work towards tight deadlines Highly Organized and Self-motivated Ability to work in a fast-paced environment with constant deadlines What we can do for you: At JLL, We make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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2.0 - 4.0 years

3 - 5 Lacs

gurgaon

On-site

Job Title: Social Media Manager Location: Gurgaon, Sec 43 Job Type: Full-Time Job Summary: We are looking for a creative and strategic Social Media Manager to lead our social media efforts across various platforms. You will be responsible for developing and implementing social media strategies that grow our brand presence, engage our audience, and drive traffic and conversions. This role requires strong storytelling skills, data-driven decision-making, and a passion for digital marketing. Key Responsibilities: Develop, implement, and manage social media strategies across platforms like Instagram, LinkedIn, Twitter/X, Facebook, TikTok, and YouTube. Create and curate engaging content (text, image, video) tailored to each platform. Collaborate with design, content, and marketing teams to maintain brand consistency. Monitor social media channels for trends, insights, and engagement opportunities. Manage social media calendars and schedule posts using tools like Hootsuite, Buffer, or Later. Analyze and report on performance metrics (reach, engagement, CTR, conversions) and optimize campaigns accordingly. Respond to comments, DMs, and mentions in a timely and professional manner. Stay up-to-date with social media trends, algorithms, tools, and best practices. Coordinate with influencers or brand ambassadors for partnerships and campaigns. Oversee social media ad campaigns in collaboration with the digital advertising team. Requirements: Bachelor’s degree in Marketing, Communications, or related field. 2–4 years of experience in social media management, preferably in a digital-first company. Proven track record of growing social accounts and managing campaigns. Strong copywriting and storytelling abilities. Proficient in social media analytics tools (e.g., Meta Business Suite, Google Analytics). Familiarity with scheduling tools like Sprout Social, Buffer, or Hootsuite. Creative mindset with an eye for design and branding. Ability to multitask, prioritize, and thrive in a fast-paced environment. Nice to Have: Experience with paid social media advertising. Basic knowledge of graphic design tools like Canva, Adobe Creative Suite, or Figma. Experience with influencer marketing and UGC strategies. Knowledge of SEO and content marketing. Usage of Ai for Social Media Marketing Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Why should you be hired? Whats your biggest achievement till date as a Social Media Marketer? Share your work / marketing / social media handles worked upon portfolio Experience: Social media management: 1 year (Preferred) Language: English (Preferred) Location: Gurugram, Haryana (Preferred) Work Location: In person Application Deadline: 30/08/2025 Expected Start Date: 28/08/2025

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0 years

3 - 4 Lacs

gurgaon

On-site

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2.0 - 3.0 years

2 - 4 Lacs

gurgaon

On-site

We are looking a skilled and experienced Wet Lab Technician to join our Textile Division . The ideal candidate will have a strong background in textile testing and processing, with hands-on experience in wet laboratory procedures, dyeing, and finishing processes. Key Responsibilities: Perform textile testing using wet lab techniques (e.g. colorfastness, pH, shrinkage, etc.) Prepare and handle samples for dyeing, washing, and chemical treatment Operate and maintain lab equipment and instruments Record and analyze test results with accuracy and consistency Support product development and quality assurance teams with lab data Ensure adherence to lab safety protocols and cleanliness standards Requirements: Diploma or Degree in Textile Technology, Chemistry, or related field Minimum 2–3 years of experience in a wet lab within the textile industry Good knowledge of textile testing standards (e.g., ISO, AATCC) Familiarity with dyeing and finishing chemicals and processes Attention to detail and ability to work independently Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): This position will be under third-party payroll. Are you comfortable with this arrangement? What is your notice period? Education: Diploma (Preferred) Experience: Wet Lab Technician: 2 years (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person

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1.0 - 3.0 years

1 - 3 Lacs

gurgaon

On-site

We are looking for a skilled and detail-oriented E-commerce Executive to manage our online sales channels and digital storefronts. The ideal candidate will have experience in handling product listings, order management, and coordinating with marketplaces such as Amazon, Flipkart, and others. You should be tech-savvy, organized, and capable of optimizing online operations to drive sales growth. Key Responsibilities: Manage and update product listings across multiple e-commerce platforms Coordinate with marketplaces for promotions, campaigns, and issue resolution Monitor orders, returns, and customer feedback to ensure smooth operations Analyze sales data and generate performance reports Work with the content and design teams to enhance product visibility Handle inventory updates, pricing strategies, and stock availability Ensure compliance with platform policies and handle claim/dispute processes Key Skills & Requirements: 1–3 years of experience in e-commerce operations or online sales Proficiency in working with platforms like Amazon, Flipkart, Meesho, etc. Strong knowledge of MS Excel , listing tools, and order management systems Excellent coordination, communication, and problem-solving skills Ability to manage multiple tasks and meet deadlines Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

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5.0 - 8.0 years

3 - 7 Lacs

gurgaon

On-site

This position will serve as the lead Systems Analyst for the Banking Cash Solutions (BCS) First Line Risk Management team. Responsibilities include overseeing SharePoint development and leveraging the Microsoft Power platforms tools (MS Power Apps, Automate, and Power Bl), while also managing business-created MS Access databases as they transition to more sustainable technologies, alongside executing fundamental first line risk management functions within Banking and Cash Solutions Key Responsibilities > Develop, maintain and support SharePoint sites across the Banking and Cash Solutions (BCS) First Line Risk Management team. Work closely with other teams across BCS to understand business requirements and develop MS SharePoint/Power Platform solution to meet these needs efficiently. > Maintain existing databases and transition to power platform or other solutions where applicable > Ongoing maintenance and development of the Service Provider and Oversight Tool (created on the MS Power platform), used to perform scheduling, tracking and reporting of compliance assessments. > Provide system administration for Bank Ops Risk tool (tool used for audit and critical to BCS health of Business) > Coach and/or troubleshoot with BCS partners on SharePoint, PowerBI, MS PowerApps. > Continue to stay up to date on latest technology and information technology standards. > Analyze First Line Risk testing functionalities for enhancements, including use of data analytics, automation, etc. > Provide support of BCS Risk system access management, including analysis of Segregation of Duties, periodic business access reviews, maintenance of system access rules, etc. > Provide regular support in analyzing and preparing metrics for First Line Risk Management functions, including risk reporting for senior management in BCS. > Perform quarterly control testing as needed to support First Line Risk function in BCS. Required Qualifications Bachelor's degree from a reputed university with 5 - 8 years of relevant experience Expert knowledge and experience developing/working with SharePoint Expert knowledge and experience in MS Power Tool suite like Power BI (good knowledge of DAX), Power app and Power Automate Strong experience with MS Excel and Access databases Knowledge of Application Development lifecycle; strong systems analysis skills Strong inter-personal and communication skills Highly organized and able to work on multiple priorities. General Risk Management principles Preferred Qualifications Knowledge of US Banking functions and/or systems and data analysis Knowledge of technology standards and controls Knowledge of Data Lake environments and SQL Knowledge of at least one programming language. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Business Support & Operations

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2.0 years

0 Lacs

gurgaon

On-site

DESCRIPTION If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers (advertisers) deliver great products and brands, not just impressions; and that empowers customers to be decisive, rather than distract them – then we want you to come join us and make advertising even better. Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. About role: We are looking for an analytical, hands-on, detail-oriented and highly-motivated Client Solutions Manager to help scale our growing advertising business. You will work with the sales team and other Amazon business partners to deliver effective media solutions which help in achieving their business goals on our platform for our key advertisers You should be passionate about establishing a product-market fit by engaging with internal and external partners to deliver results. You play a key role on the account team, growing the business by being the customer expert, developing brand plans inclusive of media plans and audience recommendations. You possess strong analytical ability, and will develop deep expertise in Amazon’s products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisers needs. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions. This is a client-facing role that is also responsible for identifying opportunities to drive incremental revenue and long-term growth. You will deliver consultative solutions for our partners, earning their trust by educating them on how to be successful on Amazon. Key job responsibilities Become an expert on Amazon solutions and adapt recommendations based on advertiser needs Develop annual brand plans and campaign media plans Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients’ KPIs Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Consult and educate advertisers with insights and solutions to achieve greater results on Amazon Strong project management skills to impact process improvements Work cross-functionally with sales and other Amazon partners to drive revenue and increase advertiser satisfaction Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies Co-lead monthly and quarterly reviews with advertisers BASIC QUALIFICATIONS 2+ years of years experience with experience in digital marketing is preferred Strong project/program management skills to drive process improvements and develop consistency in the services offered Excellent data driven storytelling skills – you create and deliver compelling presentations Analytical, data-driven approach to problem solving and a track record of driving results through continuous improvement Excellent written and verbal communication skills, strong attention to detail, and good follow-through Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule PREFERRED QUALIFICATIONS Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2.0 years

6 - 10 Lacs

gurgaon

On-site

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. Job overview and responsibilities As an Automation Test Engineer within the Digital Technology division at United Airlines, your primary responsibilities will include reviewing business and functional requirements, followed by the design, development, and execution of automated tests to confirm application functionality. You will also work in close partnership with quality managers and leads to follow quality governance, implement best practices, and develop KPI metrics dashboards. In your role, you will engage in close collaboration with the product owner, business analysts, and developers to grasp product requirements, pinpoint opportunities for automation, generate automation scripts within sprints, and incorporate these into the CICD pipeline to facilitate continuous testing. Design and develop comprehensive automation test scripts using industry standard tools and technologies for in-sprint, regression, integration and end-to-end testing. Execute automated tests, analyze test results, and report defects. Troubleshoot and resolve issues related test automation scripts, data, and environments. Participate in the automation script code reviews and provide feedback on automation best practices Create and disseminate test execution reports and dashboards that highlight the efficiencies and cost savings achieved through automation. Work closely with cross-functional teams across various portfolios to ensure effective communication and collaboration. Stay up to date with the latest automation trends with AI technologies in software testing and automation This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree in Computer Science or Computer Engineering 2 -4 years of experience in software test automation Programming skills in Java, Python Proficiency in using automation framework like API Testing, ReadyAPI, Rest Assure, Selenium (UI), Cloud testing, ADO/JIRA or similar, Postman, Fiddler, Kibana Software Testing Life Cycle (STLC) Agile & Waterfall Methodologies Backend Testing (API, Mainframe, Middleware) Release Management Processes Cloud Technologies Support DevOps CICD implementation. Able to work with distributed global teams. What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge Mainframe, AccelQ. AWS - (Dynamo DB, Lambda, Cloud Watch, Aurora DB), Java, Dynatrace, Github actions, Harness

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15.0 years

3 - 4 Lacs

gurgaon

On-site

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP BW/4HANA Data Modeling & Development Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also focusing on the development of new features to meet client needs. You will be responsible for troubleshooting issues and optimizing application performance, ensuring that the solutions you provide are effective and efficient. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Conduct thorough testing and debugging of application components to ensure high-quality deliverables. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BW/4HANA Data Modeling & Development. - Strong understanding of data warehousing concepts and best practices. - Experience with ETL processes and data integration techniques. - Familiarity with reporting tools and data visualization techniques. - Ability to work with large datasets and perform data analysis. Additional Information: - The candidate should have minimum 3 years of experience in SAP BW/4HANA Data Modeling & Development. - This position is based at our Gurugram office. - A 15 years full time education is required. 15 years full time education

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2.0 years

4 - 4 Lacs

gurgaon

On-site

E-commerce Executive – Male/ Female (Preferably Female) Qualification – B.Pharma/D.Pharma/Minimum Graduation Experience - 2 to 3 Yrs Working Hours- 9:30 am to 5:30 am Working Days – 5 days (Monday to Friday) Interview Venue - Block – C, Wazirpur Industrial Area, Near Shalimar Bagh Metro Station (Pink Line). Job Location- Cyber Hub, Gurugram. Skills Set - Excellent communication and interpersonal skills. Proficient in MS Excel, Google Sheets, and data management tools, searching, data analysis Basic understanding of Flipkart’s platform. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Detail-oriented with the ability to multitask in a fast-paced environment.Self-motivated and proactive in driving resolutions. Preferably Female Candidature resides near by Gurugram. Job Profile – Identify and review non-listed or non-approved products across all assigned categories on the Flipkart website. Manage and maintain e-commerce platforms, including product listings, pricing. Ensure that all products comply with Flipkart’s listing policies and category-specific guidelines. Research and analyze reasons for non-listing or non-approval, including missing documentation, incorrect data, or policy violations or as per the SOP’s provided. Coordinate and communicate with the concerned team Stay updated with Flipkart’s policies, category-specific requirements, and platform guidelines. Ensure all actions align with the latest policies to avoid further non-compliance issues. Maintain detailed records of non-listed/non-approved products. Prepare and submit periodic reports to the management highlighting trends, challenges. Job Types: Full-time, Permanent Education: Bachelor's (Required) Experience: E- Commerce executive: 2 years (Required) Location: Gurgaon, Haryana (Required) Work Location: In person Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Work Location: In person

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1.0 years

5 - 10 Lacs

gurgaon

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Need to do development on web based application using Java, Spring boot and Kubernetes Design and Development: Create and maintain Java-based applications that are high-volume and low-latency Requirement Analysis: Analyze user requirements to define business objectives and envision system features Coding: Write well-designed, efficient, and testable code Testing and Debugging: Conduct software analysis, programming, testing, and debugging Documentation: Develop detailed design documentation and user guides Deployment: Prepare and produce releases of software components Maintenance: Support continuous improvement by investigating alternatives and technologies Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's degree or equivalent experience 1+ years of hands-on experience in Java development. Experience with popular Java frameworks like Spring, Hibernate, and J2EE Experience with relational databases, SQL, and ORM technologies (e.g., JPA, Hibernate) Experience with containerization technologies such as Docker and Kubernetes Familiarity with development tools like Eclipse, IntelliJ, and version control systems like Git Proficiency in Core Java programming and Spring boot Knowledge of RESTful APIs and microservices architecture Proven excellent communication and teamwork skills Proven solid problem-solving abilities and attention to detail Proven excellent communication and teamwork skills Demonstrated ability to manage time efficiently and handle multiple projects simultaneously Preferred Qualification: Java certifications (e.g., Oracle Certified Professional) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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2.0 years

9 - 12 Lacs

gurgaon

On-site

Job Title: Python Developer Experience: 2 - 4 years Mode: 3 month contract + ext. Location: Gurgaon Job Summary: We are looking for a Python Specialist with the hands-on knowledge for developing automation tools with an analytical mindset. Responsibilities Develop Quick Process Automations (QPAs) using one of the following platforms - VBA, MS Office pack, Java, SQL, Python. Create appropriate project documentation and train operations team on how to use the developed tool. Follow standard team coding structure and maintenance of already developed solutions. Proactive to identify workarounds, fix bugs, implement changes and come up with out of the box solutions Manage project delivery throughout entire lifecycle: analyze, plan, design, build, test, deploy, maintain Self-driven, being able to work independently and take the project to completion with minimum supervision Self-learner, self-starter, reach out to colleagues when you cannot find a solution Understanding the requirement of the operations team and building the tool accordingly. Qualifications : Minimum qualifications BE/B- Tech, BCA Knowledge of one or more of the following computer languages knowledge required: Python: o Should have demonstrable, practical knowledge in the following data/file processing libraries such as Scrapy, Numpy, BeautifulSoup, Numpy, Pandas, Matplotlib, Bokeh (optional) o Should have knowledge of setting up a Python environment and all the s/w that’s needed VBA-Use Visual Basic in Microsoft Applications, including Excel, Access, Word and PowerPoint Advanced Excel skills (i.e. complex formulas) Able to debug/code functions/macros using VBA Ability to normalize complex data/define referential integrity in Access Ability to programmatically manipulate worksheet and cell properties using VBA Hands on Core java (1.7 or higher version) Strong knowledge of Java Design pattern and their implementation. JDBC with (Oracle/ SQL Server / My SQL) Webservice (REST / SOAP) Data parsing API (PDF, Excel, CSV, XML ) Web Application development with MVC design pattern Hand on Web framework (Struts, Spring, Hibernate etc..) DOS/UNIX Scripting: Should have a sound knowledge of file processing in basic OS platforms and how to manipulate files/folders, how to connect to systems etc. Database and SQL: Sound knowledge of relational databases; ability to define and create basic database, fundamentals of loading, ETL Experience on developing automated solutions on SAP and Oracle systems. Knowledge of backend services and integrations Understanding of the cloud infrastructure environment. software development experience, Preferred qualifications Knowledge of the OM domain; Machine Learning understanding Excellent communication/ interpersonal skills Working knowledge of Java/VBA would be an add on. Job Type: Contractual / Temporary Contract length: 3 months Pay: ₹80,000.00 - ₹100,000.00 per month Application Question(s): Do you have 2+ years of experience in Python ? Work Location: In person

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0.0 years

5 - 6 Lacs

gurgaon

On-site

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2.0 - 4.0 years

3 - 6 Lacs

gurgaon

On-site

Job Title: Assistant Manager – Operations Salary: ₹4,00,000 – ₹6,00,000 per annum Location: Gurugram Job Type: Full-time About VPLAK: VPLAK is a fast-growing e-commerce and service-driven company known for delivering high-quality products and exceptional customer experiences. We foster a culture of innovation, teamwork, and performance. At VPLAK, you’ll have the opportunity to work on exciting projects, develop your skills, and be part of a passionate team that’s shaping the future. Key Responsibilities: Oversee day-to-day operations and ensure smooth workflow across departments. Coordinate with internal teams to manage tasks, timelines, and deliverables. Monitor and analyze operational processes to identify areas of improvement. Maintain records, prepare reports, and present performance updates to senior management. Resolve operational challenges promptly and effectively. Ensure compliance with company policies, quality standards, and deadlines. Assist in training and guiding team members to boost productivity. Required Skills & Qualifications: Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred). 2–4 years of relevant experience in operations, preferably in a fast-paced environment. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with CRM/ERP tools. Problem-solving mindset with the ability to work under pressure. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Work Location: In person

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2.0 - 5.0 years

2 - 7 Lacs

gurgaon

Remote

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary The Accounts Receivable (AR) Specialist in US Healthcare is responsible for managing and resolving insurance and patient payment collections to ensure timely revenue realization. This role involves claim follow-up, denial management, appeal submissions, and maintaining accurate records in compliance with payer regulations and healthcare policies. The AR Specialist collaborates with billing, coding, and customer service teams to optimize cash flow and reduce aged AR. Responsibilities Claims Follow-Up: Proactively follow up with insurance companies (Medicare, Medicaid, Commercial) via phone, portal, or email for unpaid or underpaid claims. Analyze Explanation of Benefits (EOBs)/Electronic Remittance Advices (ERAs) for claim status. Denial Management & Appeals: Review and identify reasons for claim denials and underpayments. Prepare and submit accurate appeals and corrected claims within payer deadlines. Payment Posting Coordination: Work with the payment posting team to resolve misapplied payments, overpayments, and unposted remittances. Flag refunds or adjustments as needed. Aging Report Analysis: Review aging reports and prioritize high-dollar or timely filing claims. Document all actions taken and maintain notes in billing software. Compliance & Quality: Ensure all follow-up activities comply with HIPAA and payer-specific guidelines. Meet daily/weekly productivity and quality benchmarks (e.g., # of claims worked, resolution rate). Communication & Coordination: Coordinate with clients, internal teams (billing, coding), and insurance representatives to resolve issues efficiently. Escalate complex issues to the team lead or AR manager as necessary. Qualifications Bachelor’s degree. 2–5 years of AR experience in US medical billing/RCM industry is a must Knowledge of payer guidelines (Medicare, Medicaid, BCBS, UHC, etc.). Hands-on experience with billing software (e.g., Kareo, AdvancedMD, Athenahealth, eClinicalWorks, NextGen, etc.). Proficiency in MS Excel and claim tracking tools. Strong understanding of the US healthcare revenue cycle and AR lifecycle. Excellent analytical and problem-solving skills. Effective verbal and written communication skills. Ability to work independently and manage time effectively. Knowledge of CPT, ICD-10, and HCPCS codes is an added advantage. Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m. IST , Monday - Friday Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

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2.0 years

0 Lacs

gurgaon

On-site

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You’ll do on a Typical Day : - Take a whole systems approach to analyze use cases, design, implement, and maintain integrated solutions applying standard engineering methodologies Successfully conduct day-to-day activities and solve complex issues in your engineering domain Creatively test and maintain software applications and related systems using a variety of software development tools Lead and participate in design and code reviews Partner with Product to refine business requirements Collaborate with peers across regions, within and outside your direct organization Seek and share domain and industry knowledge between multi-functional teams to improve engineering practices Possess knowledge of features and facilities for integration, and communication among applications, databases, and platforms to connect different components and form a fully functional solution to a business problem Advocate for operational excellence and project quality via system resilience and scalability, testing, monitoring, alerting Report on the status of high-visibility projects to leadership Enthusiastically seek opportunities to improve our customers' experiences What We’re looking for : - 2+ years of development experience Bachelor's / Master’s in Computer Science or related technical field; or equivalent related professional experience Strong experience developing and delivering highly available enterprise web applications using Java, Kotlin, and Spring Experience in front-end web technologies including JavaScript, Node, or React A deep understanding of web platform technologies using REST and SOAP web service protocols Experience working with cloud-based infrastructure, deployment pipeline, and multiple database/data store technologies Ability to understand highly complex systems and explain technology choices to technical and non-technical observers Experience leading complex, well-defined projects and guiding integrations across teams within business unit Excellent problem-solving and strong communication skills Communicate with clarity and precision, presenting complex information in a concise format Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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175.0 years

2 - 7 Lacs

gurgaon

On-site

Analyst, Business Insights, Global Strategy, Operations, & Performance, GMNS At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS), the merchant and bank partner network of American Express, acquires and maintains relationships with merchants and banks, who welcome American Express branded cards. We are dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMNS Analytics aims to provide best in class analytics to support key GMNS priorities, support strategic initiatives, optimize investments, accelerate merchant and network activation enhancing the value Amex acceptance brings to merchants and Card Members at scale. How will you make an impact in this role? The role is responsible for strategy and analytics to deliver Business Insights for GMNS: Development, review and/or execution of strategic actionable insights & analytical solutions to drive profitable marketing or servicing actions. Solving complex business problems by ideation, development & ownership of next generation tech solutions and algorithms. Analyze data to derive business insights and create innovative marketing solutions. Innovate and enhance existing solutions using advanced analytics. Purpose of the Role Closely partner with Marketing, Product and Client Management organization to build innovative consultative offerings for high impact merchants across industries and deliver diverse strategic projects The incumbent is expected to ensure accurate and relevant representation of data to create a compelling story for the merchants with actionable insights enabling quick and informed decisions. This role requires a solid background in strategy analytics, technology, and exceptional problem-solving skills. Prior experience on Business Insights and strategy is a plus Job Responsibilities: Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration Analyzing data to create insights to advise strategy and tackle business problems Evaluate impact on business of different strategies/initiatives and generate insights and recommendations for further improvement Innovating and evolving processes to drive business results Expand usage of data-backed decisions/products/data science in strategies and identifying opportunities with potential to scale Partner with multiple stakeholders across business units and geographies to drive implementation of new insights and recommendations Critical Factors to Success: Solid ability to get results, self-starter. Good interpersonal, written, and verbal communication skills Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition. Business Outcome Create solutions focusing on strategic priorities and driving business Effective use of personalization capabilities to optimize business objectives through bespoke business insights Evaluate new advanced analytics techniques to build on existing solutions Leadership Outcomes: Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Minimum Qualifications: 0-2 years of relevant experience in analytical domain Ability to derive insights from data, manage multiple projects and drive results in a fast-paced environment Strong collaborator with an ability to build relationships and challenge the status quo Excellent business writing and presentation skills with the ability to communicate effectively with all levels of managements and influence strategy Intellectual curiosity and ability to learn quickly Demonstrate attention to detail and ability to drive results Technical Skills: Familiarity with SAS/ SQL, R, Python, Hive, PySpark and Tableau. Bachelors in Statistics/Mathematics/Economics/ Engineering with relevant experience Preferred: Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management Experience in the merchant business is preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

2 - 5 Lacs

gurgaon

Remote

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Senior Customer Service Associate. The Associate will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Associate will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

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0 years

2 - 5 Lacs

gurgaon

Remote

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Senior Customer Support Specialist. The Specialist will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Specialist will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

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0 years

2 - 5 Lacs

gurgaon

Remote

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Senior Customer Service Coordinator. The Coordinator will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Coordinator will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

Posted 1 day ago

Apply
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