Job
Description
Roles & Responsibilities Core Skills Key Responsibilities Document end-to-end processes across mining operations, beneficiation plants, ore transportation, and remote operations centers. Conduct on-site/off-shore, interviews, and workshops with operations personnel to capture ground-level workflows and challenges. Map existing OT systems and data flow (e.g., SCADA, fleet systems, sensors) within mining processes. Collaborate with the solution architect and engineering teams to design future-state process flows aligned with digital transformation objectives. Develop process documentation artifacts, including BPMN diagrams, SOPs, use cases, and functional specifications. Support validation and testing of digital solutions in alignment with field needs and operational conditions. Facilitate change management, communication, and training initiatives related to process transitions. Required Skills And Qualifications 3–5 years of business analysis experience in the mining industry, with direct exposure to operations or engineering teams. Demonstrated ability to analyze and document operational workflows in OT-intensive environments. Hands-on experience with business process modeling tools (e.g., Visio, Signavio, Lucidchart). Strong understanding of OT systems such as SCADA, PLC, condition monitoring systems, or fleet management software. Excellent interpersonal, analytical, and documentation skills. Proven experience in open-pit mining operations or supporting business processes in a mining organization. Education Bachelor’s degree in Mining, Mechanical, Industrial, or Electrical Engineering, or a related technical discipline. Experience 4.5-6 Years Skills Primary Skill: Analytics Development Sub Skill(s): Analytics Development Additional Skill(s): Decipher, Business Analysis (Software), Analytics Development About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru. Show more Show less
