Analyst

Lowes Services India Private limited

3 - 6 years

4 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

vendor management risk management aml anti money laundering asset management operational risk banking operations cctv analysis internal audit retail working capital salesforce system operations kyc fraud compliance asset powerpoint finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Monitor and review CCTV/video analytics footage (e.g., via Genetec Security Center) to identify high-risk transactions.
Investigate exception patterns such as deep discounting, refund frauds, cash discrepancies, and line voids.
Correlate transaction data with video evidence to determine whether incidents indicate fraud, operational breaches, or other malpractices.
Communicate findings clearly through written reports, dashboards, and presentations for business partners and leadership.
Meet daily, weekly, and monthly review targets with accuracy and consistency.
Identify deviations from SOPs and provide precise, actionable feedback.
Recommend improvements to processes, camera coverage, system controls, and policies to strengthen fraud prevention.
Escalate technology, system, or policy issues to supervisors as needed.
Maintain clear communication channels with business units and store operations.
Document investigations with detailed reports including incident description, evidence summary (snapshots, transaction logs), root-cause analysis, estimated loss, and corrective actions.
Collaborate cross-functionally with stores and various departments in SSC to support investigations.
Stay current on retail fraud trends, video analytics innovations, and risk management practices, share insights and training inputs with peers

Primary Skills (must have)

CCTV, store systems i.e., receipt review, investigative skills, Power Point.
Strong analytical mindset: ability to interpret transaction data, patterns and video evidence.
High attention to detail and integrity: capable of maintaining confidentiality and working unbiasedly.
Effective communicator: able to translate complex investigation findings into clear, actionable recommendations for business stakeholders.
Tech-savvy: comfortable working with video-analytics platforms, CCTV monitoring systems, transaction-logging tools, dashboards and report-writing.
Proactive and process-oriented: identifies weak controls or process gaps and drives improvement.
Collaborative: works well with cross-functional teams and business units to effect change.
Familiarity with operational risk, retail fraud indicators and investigative workflows is highly desirable.

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