We're building a future where every mental health provider can deliver the full spectrum of care, including advanced interventions such as transcranial magnetic stimulation (TMS), SPRAVATO®, and others without the complexity of going it alone. We partner with mental health practices to bring these life-changing treatments to the people who need them most.Our tech-enabled platform embeds the end-to-end infrastructure, technology, and operations directly into existing practices so providers can expand their care, and patients can finally access the treatments they deserve. Everbright is currently partnered with 75+ providers across seven markets and backed by $7M in early-stage venture capital funding.
Requirements
About the Role
We're looking for a Business Analyst - Business Operations Enablement to join our India-based team supporting operations in the US. This is a generalist role ideal for someone with a consulting or analytical background who thrives on variety - comfortable moving between research, data analysis, project management, hiring support, IT coordination, and operational improvement initiatives.You'll work closely with cross-functional teams to solve high-priority business challenges, streamline processes, and build scalable systems that enable Everbright's growth. The ideal candidate is structured, curious, and execution-driven—a hands-on operator who enjoys turning ambiguity into clarity and ideas into impact.
Responsibilities
- Support business operations across functions including hiring, IT, and core operations
- Conduct research and data analysis to inform strategic and operational decisions
- Build dashboards and reports to track KPIs, identify trends, and support leadership reviews
- Manage cross-functional projects - tracking timelines, deliverables, and dependencies
- Document and optimize processes, creating templates, SOPs, and internal playbooks
- Assist in vendor coordination, tool implementation, and workflow improvements
- Contribute to strategic initiatives such as cost optimization, capacity planning, and hiring operations.
Qualifications
- 1 - 3 years of experience in consulting, business operations, analytics, or strategy
- Proven ability to analyze data, identify insights, and drive business recommendations
- Strong skills in Excel/PowerPoint and comfort with data visualization or reporting tools
- Excellent written and verbal communication skills with cross-functional partners
- Highly organized with strong attention to detail and the ability to manage multiple projects
- Comfortable working independently in a fast-paced, evolving environment
Required Skills
- Business operations and cross-functional project management
- Research, analysis, and reporting
- Process improvement and documentation
- Strong communication and collaboration skills
- Analytical problem-solving using Excel or BI tools
- Ability to work across time zones and distributed teams
Preferred Skills
- Consulting or startup experience
- Healthcare or healthcare services exposure
- Experience with operational or financial modelling
- Familiarity with HR, IT, or vendor management processes
- Comfort working in early-stage, high-growth environments
Benefits
Career Growth:
- Lead Careforce India's market intelligence function
- Contribute to sales, marketing, and partnership strategies
- Step into broader roles in strategy and operations over time
Why Join Us?
You'll be joining at the ground floor of a mission-driven venture, working closely with the founding team to shape healthcare delivery in India. This role offers a unique mix of strategic exposure and hands-on execution, setting you up for accelerated growth in strategy, operations, and leadership.
