Job
Description
About the Company -Established in 1989, Rollick is today, amongst the largest manufacturers of frozen dessert in Eastern India, with state of the art manufacturing units in Kolkata . It has a fast growing network of over 500 distributors across the region. Rollick’s product range includes a variety of ready to eat cups, sticks, cones, take home tubs and bulk packs. These products are available in more than 20,000 retail outlets and 600 pushcarts. Rollick has a unique range of products catering to all tastes and preferences. Selling within a price range of Rs 5-50 for a single consumption pack, the aim is to be affordable by all. Today, Rollick is present in 15 states and has plans to soon be available pan India. website : http://www.rollick.co.in Role Summary The AM/SE - Software is responsible for overseeing software development projects like SAP within the organization. This role ensures efficient software development processes while maintaining high-quality standards and adhering to project timelines. The AM/SE - Software plays a key role in optimizing development workflows, managing resources, and contributing to the overall efficiency of the software development lifecycle. The role requires minimal travel for business purposes. Job Responsibilities Coordination & Process Optimisation: Coordinate with cross-functional teams to define project scope, objectives, and deliverables. Identify process improvement opportunities and system enhancements. Software Implementation & Application (SAP): Assist in deploying new software or system upgrades across departments. Manage and maintain the overall SAP landscape SAP B1. Oversee day-to-day operations of SAP applications, ensuring system stability and performance. Coordinate SAP feature adoption, utilisation of SAP, patches, and enhancement end to end implementations. Training the users of the use of the software. System Integration: Assist in integrating new software solutions to meet business requirements. Enhance existing systems to improve efficiency and user experience. Software Maintenance & Support: Ensure smooth functioning of software applications. Identify and resolve technical issues swiftly to minimize downtime. Monitor systems for performance and troubleshoot problems. Data Security & Compliance: Ensure software applications adhere to data security protocols. Assist in implementing compliance measures for data protection and regulatory standards. Vendor Management: Coordinate with external vendors for software procurement, upgrades, and maintenance. Negotiate service agreements, ensuring vendors meet performance standards and deadlines. Monitor vendor performance to ensure software solutions align with operational needs. Technical Documentation and Reporting: Maintain detailed documentation of software designs, specifications, and development processes, creating a reliable knowledge base for the team. Prepare and present comprehensive project status reports, covering progress, risks, and mitigation strategies for stakeholders and management. MIS Management: Develop, maintain, and analyse relevant reports to ensure accurate and timely reporting, supporting data-driven decision-making across the department. Budget Management: Ensure efficient planning, allocation, and utilization of resources within the approved budget while monitoring expenses to achieve financial targets and cost-effectiveness. External Interfaces Internal Interfaces Software vendors IT Service providers IT Team Production Team Finance Team Sales Team Job Requirements Educational Qualification and Experience Bachelor's degree in Computer Science, IT, or related field. Minimum 4-6 years of experience in software development, implementation, or IT support. SAP Certification in relevant module(s) Competencies Technical Software Development Lifecycle Management (SDLC) In-depth knowledge of one or more SAP modules (e.g., FI/CO, MM, SD, PP,QM). Project Management and Resource Allocation Quality Assurance and Testing Workflow Optimization and Agile Methodologies Technical Documentation and Reporting Behavioral Analytical Thinking and Problem-Solving Attention to Detail for Quality Assurance Adaptability to Project Needs and Changing Requirements Collaboration and Cross-Functional Coordination Clear Communication for Project Alignment Time Management and Prioritization Accountability and Reliability in Project Delivery KRA & KPI Project Delivery Timeliness On-time delivery rate for software. Quality of Software Releases Ensure minimal bugs and high-quality standards of developed software. Software Integration & Updates Integrate new software or updates within timelines, minimizing disruption. Coordinate vendor upgrades and ensure system compatibility. Support & Troubleshooting Resolve software issues promptly to minimize operational downtime. Provide support to production teams to maintain efficiency. SLA Maintenance. Data Management & Reporting Capture data accurately for daily, weekly, and monthly reports. Perform regular audits and backups to preserve data integrity. Show more Show less
