About PSA BDPPSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Job Responsibilities
Strategic
:
- Development and implementation of the commercial strategy for the air freight product in India
- Service provider management and development to support the best-in-class service procurement
- Best in class response to RFQs and RFIs.
- Fully complaint operation.
Tactical:
Operations
- Develop and execute operational plan to achieve business objectives .
- Drive operational efficiency to ensure business performance improvement .
- Support & guide sale operation team .
- Prepare , execute , monitor and update on regular basis the business plan .
- skill and knowledge to obtain co-operation and support from major origin and gateways is the focal point .
- Develop excellent relation with carrier , vendor , local authorities .
- Monitor and improve departmental productivity indicators
- Instill and foster climate of consistent and complete compliance
- Focus on digitalization and other creative solution for improved efficiency and accuracy
- regularly read and review business and trade journals and attend industry events to further market and industry knowledge .
- Adherence to Data integrity KPIs.
Customers:
- actively support sales and customer retention , regularly meet customers to understand their expectations and aligning solutions to cater their needs .
- complete 8-10 sales and/or retention calls per month .
- act as they key sponsor for at least 2 customers to grow business with them for all products and services .
- pro-actively provide pricing alternatives , routing solutions and technical assistance to customers.
- work with teams & guide them for timely response on proposal , quotation or information and with market competitive pricing .
- Growing export business .
Finance
- monthly review P&L , productivity results and goals .
- review and achieve the planned product net revenue and yield .
- support airfreight team in development of their tactical business plan .
People
:
- Provide training and guidance for competency enhancement .
- Identify , develop and coach the team and country level .
- Ensure that all airfreight team have job description and clear expectations and working with structured development plan .
- Guidance on industry and market developments to leaders , sales and operations .
- Delivery of the required training to the sales and operations .
- Review and participate on airfreight operation appraisals
Compliance :
- promote compliance in diligently following all the company policies and procedure and be the role model of integrity and pride of all employees .
- proactively communicate with the team to ensure continuance awareness and understanding of policies and procedure .
- support and implement all compliance initiatives , changes and trainings .
Culture
:
- Proactively promote the company’s culture attributes
System
:
- To implement new system changes and enhancement into airfreight department .
- To be involved and suggest system / process improvement .
Job Requirements
Qualifications/Experience
- Expert on all aspects of air products within depth knowledge of the India market
- Graduate from IATA / FIATA introductory course ( preferred )
- Minimum 8 years of market knowledge and deep expertise in air freight product (not only from an operational perspective but also commercial )
- 3-5 years experience in managerial position.
- Air freight market exposure in India market.
- Fluent in English – in all forms of communication
- Proficiency in organizing, planning, prioritizing, assigning and controlling shipments;
- Good interpersonal skills with different kind of cultures and people;
- Must have a charismatic and confident personality as well as an exceptional work ethic.
