Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description Should have knowledge of Customs operation and customer Services + 10 years Manage relationship of a defined number of customers and prospects. Monitor the Daily Status Reports and to ensure KPI are met and prepare delay analysis matrix of beyond KPI Manage SLA with SOP, conduct monthly performance reviews with customers. Manage QBR’s & BPR with customers & internal stake holders. Ensures that Key Account activities are aligned with global/regional sector strategy. Monitor the team ensure DSR shared on daily basis Coordinates with BDM's on customer enquiries, account planning, business reviews etc. Updates BDMs and executive sponsors at regular intervals, ensuring they have an awareness of business-critical issues. Consults BDMs and Sector Heads on potential solutions and best practice. Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's). Achieving Financial Targets by Timely Billing, AR collection with DSO/DPO Delta. Result oriented professional with extensive experience in Custom Clearance & Trade Compliance Keeping updates on latest Circulars / Notifications and Trade notice on Customs Job Requirements Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description Serve as the primary point of contact for clients, providing timely and accurate information regarding their shipments. Address customer enquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction. Coordinate the export process for ocean shipments, from booking to final delivery. Collaborate with internal teams, such as operations, sales, and documentation, to ensure all shipment requirements are met. Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations. Prepare and review export documentation, such as AMS, ISF, Manifestation, VGM and review commercial invoices, and packing lists, ensuring accuracy and compliance with international trade regulations. Should have experience in handling DG shipments. Ensure compliance with customs regulations, export laws, and other relevant policies for ocean shipments. Liaise with customs brokers, carriers, CFS, Surveyor and other stakeholders to facilitate smooth clearance and transport of goods. Monitor shipment status and provide regular updates to customers and internal teams. Maintain accurate records of all export transactions and generate reports as and when needed. Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems. Responsible for sending DSR, and review the shipments on monthly, Quarterly, Half yearly and Yearly basis. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously Job Requirements Any Graduate Minimum 5 Years experience in handling Ocean Freight Export shipments. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description: Minimum experience required is 3+ years Should have knowledge of Visual / Logi-Sys Good knowledge of Customs Classification Knowledge of documents required for preparation of Customs documentation To perform errorless after pre-alert documents scrutiny Sending checklist after checking to CS for client approval with documents/ information requirements if any to CS through E Mail Uploading the customs Check List after approval through online Knowledge of Supporting Documents E-Sanchit generation and submission in customs Should be confident and manage documentation as per ETA & KPI set Should maintain Correct data in systems Proper handling of Customs documentation without any deviation Proper knowledge of Preparation of docket folder for customs clearance & records Job Requirements Any graduate or undergraduate with a minimum of 2 years of experience in the EDI documentation process. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description: Operate as the main point of contact for all matters during the implementation Develops the Project Charter with the Project Management Plan, and timelines (Mentioning all agreed SOW by Developer) Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables. Communicate proactively giving the progress status, issues, and risks involved in the project to all stakeholders. Conduct the periodic review on project status. Manage budgeting and forecasting, ensuring projects are completed within the approved budget. Troubleshoot any operational matters ( like local Issues , developer issues , compliance related ) before or during the implementation phase Vendor development , PO management & follow up with overseas team ( for approval , justifications on query) product head and purchase team. Oversee the design & ensure the installations (wherever required),Electrical fittings, racking, material handling, MHE , Office , IT infrastructure setup as per specifications & tracking the deliverables as per schedule Engage with internal teams, developer, regulatory bodies and third-party service providers (Manpower/Security service provider) to facilitate smooth implementation. Ensure adherence to PCB Consent , Fire NOC, Grampanchyat NOC, Rack stability certificate , MHE testing, Shop & Establishment and other regulatory requirements for warehousing.( Structural Audit , Floor testing , Electrical and other required certificates) Conduct post-project evaluation and identify successful and unsuccessful project elements. Ensure all AMC's, work instructions, and quality assurance measures are in place before go-live. Identify project risks, develop mitigation plans, and resolve operational bottlenecks effectively. Coordinate the implementation of WMS System and other digital solutions to enhance operational efficiency. Conduct training sessions for warehouse team /staff and ensure a smooth transition, successful project closure from project phase to steady-state operations. Produce and maintain register of lessons learned. Ensure and handover to business operations & sign off from the developer with all required documents. All Other Duties As Required Or Requested By Management. Job Requirements Minimum 10 years of experience in Warehouse Implementation and Operations Any Graduates Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description: Month End Book closing activity Managing accounts payable related to debit balance, container deposit, PD account, overdue credit payments and timely payments of vendors Resolving vendor queries and payment issues Monthly and daily statutory payment like TDS, GST, PF, PT, stamp duty and custom duty Assist in MIS preparation Providing detailed analysis and commentary for the month end variances related to Balance sheet, Income and expenses Handling Internal and Statutory audit requirements GST & TDS Reconciliation with the books Job Requirements Show more Show less
Vadodara, Gujarat, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description Serve as the primary point of contact for clients, providing timely and accurate information regarding their shipments. Address customer inquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction. Coordinate the export process for both ocean and air shipments, from booking to final delivery. Collaborate with internal teams, such as operations, sales, and documentation, to ensure all shipment requirements are met. Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations. Prepare and review export documentation, such as bills of lading, airway bills, AMS, ISF, Manifestation, VGM and review commercial invoices, and packing lists, ensuring accuracy and compliance with international trade regulations. Should have experience in handling DG shipments. Ensure compliance with customs regulations, export laws, and other relevant policies for both ocean and air shipments. Liaise with customs brokers, carriers, CFS, Surveyor and other stakeholders to facilitate smooth clearance and transport of goods. Monitor shipment status and provide regular updates to customers and internal teams. Maintain accurate records of all export transactions and generate reports as needed. Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems. Responsible for sending DSR, MIS report and review the shipments on monthly, Quarterly, Half yearly and Yearly basis. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously Job Requirements Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Summary Operation activity for project Import, Export & Third country shipment. Routing follow up with stack-holders considering the terms Sharing projects / FCL inquiries with shipping lines / vendors Customer service, regular updates to customer on shipment progress for Import, Export & third country shipment. Coordinating with Shipping Lines, CFS authority and Custom Authority. Anticipating documentary problems and finding solutions in a timely manner. Import documentation - IGM filing, CFS Movement filing, carrier delivery order follows up Export documentation – booking placement till closing the files. Coordinating and liaising with overseas agents. Maintaining and updating daily report. Taking care of all operational escalation related to carriers/customers. Port / CFS visit for supervising of cargo loading and unloading. Sells Invoice draft confirmation from customer vendor invoices follow up Carrier / vendors payment updates Job Requirements About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. JOB SPECIFICATIONS: Experience : 6 to 7 years Education : Any Graduate Knowledge/ Technical Skills: Projects Pricing & Operation Show more Show less
Kakinada, Andhra Pradesh, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description The Salesperson must constantly work towards achieving his KPIs/objectives (Achieve monthly target GP from existing and new biz, as defined by Regional Sales Head - Minimum 3.5 times of CTC) and continuously work towards converting sales leads into new business, retain existing customers and add new customers to the location, independently or jointly with the advice of Regional Head - Sales The SM will need to coordinate with the internal sales team as well as allocated Customer Service/Operations/Commercial team to service the customer and ensure cooperation in getting collections. The SM will also follow the guidelines as set by the management and follow up on the sales leads as identified by Seniors/Coordinators/Product Head in team. To meet the monthly target of KPIs, including GP target, No. of sales and service calls to be done and convert customers each quarter as per target. Sales Lead monitor and management and follow up with individual / joint calls with superior Collections Support to Commercials, including completing all formalities including credit appraisals and approvals on time. Mandatory CIS updates within defined timeline (Qualified Target Pipeline of 25 Validated Customers / Total 40 Field Customer visits) Work with sales team in achieving branch’s sales budget. Job Requirements Any Graduates, PG Degree will be added advantage. Excellent communication, presentation, and negotiation skills. High ownership mindset with the ability to drive initiatives independently. Ability to thrive in a fast-paced, dynamic environment. Excellent problem-solving, task prioritization, and client-centricity 10+ years of progressive experience in Hardcore Sales, Account Management, or Business Development, preferably within the logistics and Freight forwarding Industry. Proven track record of acquiring new business, winning new logos, and managing strategic accounts with sustained revenue growth. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description The Salesperson must constantly work towards achieving his KPIs/objectives (Achieve monthly target GP from existing and new biz, as defined by Regional Sales Head - Minimum 3.5 times of CTC) and continuously work towards converting sales leads into new business, retain existing customers and add new customers to the location, independently or jointly with the advice of Regional Head - Sales The SM will need to coordinate with the internal sales team as well as allocated Customer Service/Operations/Commercial team to service the customer and ensure cooperation in getting collections. The SM will also follow the guidelines as set by the management and follow up on the sales leads as identified by Seniors/Coordinators/Product Head in team. To meet the monthly target of KPIs, including GP target, No. of sales and service calls to be done and convert customers each quarter as per target. Sales Lead monitor and management and follow up with individual / joint calls with superior Collections Support to Commercials, including completing all formalities including credit appraisals and approvals on time. Mandatory CIS updates within defined timeline (Qualified Target Pipeline of 25 Validated Customers / Total 40 Field Customer visits) Work with sales team in achieving branch’s sales budget. Job Requirements Any Graduates, PG Degree will be added advantage Excellent communication, presentation, and negotiation skills. High ownership mindset with the ability to drive initiatives independently. Ability to thrive in a fast-paced, dynamic environment. Excellent problem-solving, task prioritization, and client-centricity. 10+ years of progressive experience in Hardcore Sales, Account Management, or Business Development, preferably within the logistics and Freight forwarding Industry. Proven track record of acquiring new business, winning new logos, and managing strategic accounts with sustained revenue growth. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Temporary
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description Handling scanning, xerox & documentation related work of CHB billing team. Support to Doc Integration team & final billing team for all types billing related work. Preparation of covering notes in word, excel while sending courier. (if required) Arranging POD’s & give it for dispatch. Handling adhoc works efficiently as & when allotted. Collection bifurcation of PODs & PCDs from the courier co. office. Ready to work on weekends as & when required. Job Requirements Any degree or undergraduate Show more Show less
New Delhi, Delhi, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description The Salesperson must constantly work towards achieving his KPIs/objectives (Achieve monthly target GP from existing and new biz, as defined by Regional Sales Head - Minimum 3.5 times of CTC) and continuously work towards converting sales leads into new business, retain existing customers and add new customers to the location, independently or jointly with the advice of Regional Head - Sales The SM will need to coordinate with the internal sales team as well as allocated Customer Service/Operations/Commercial team to service the customer and ensure cooperation in getting collections. The SM will also follow the guidelines as set by the management and follow up on the sales leads as identified by Seniors/Coordinators/Product Head in team. To meet the monthly target of KPIs, including GP target, No. of sales and service calls to be done and convert customers each quarter as per target. Sales Lead monitor and management and follow up with individual / joint calls with superior Collections Support to Commercials, including completing all formalities including credit appraisals and approvals on time. Mandatory CIS updates within defined timeline (Qualified Target Pipeline of 25 Validated Customers / Total 40 Field Customer visits) Work with sales team in achieving branch’s sales budget. Job Requirements UG Degree is must PG Degree will be added advantage. 10+ years of progressive experience in Hardcore Sales, Account Management, or Business Development, preferably within the logistics and Freight forwarding Industry. Proven track record of acquiring new business, winning new logos, and managing strategic accounts with sustained revenue growth. Show more Show less
Chennai, Tamil Nadu, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description, Submission of all hard copies of documents related to Shipping lines, Consol agents for D/O Bank related work Obtaining Stamp papers and Notary Customs related Postal work Labor Office work All miscellaneous work related to all CFS/Ports. B/L release GSP/COO certification EB bill Liaison work with all transporters Groundwork being relayed between AIR and SEA Customs. Job Requirements Any graduate or undergraduate candidate with a minimum of 2 years of experience is required. A valid bike license is mandatory Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description: Should have knowledge to operate computer Knowledge of shipment tracking with Shipping Line/ Airlines / Consol agents Arranging for DO payment & keeping records of same Organizing of Delivery Order from Shipping line & Airlines Maintain records of Bond / Security Deposit and account reconciliation Stamp Duty payment to be handle & kept a record of same Payment records to be maintain & handed to accounts team Arrange timely cancellation / collection same from Shipping Lines Bond, records Payment records to be maintain & handed to accounts team Job Requirements Preferred Diploma in import / export & a dvance excel expert 5+ Years experience with Custom Broker Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description: Scrutiny of Import documents as per Custom Compliance Checked the Pre-alert documents from Import & PGA agency compliance prospective for smooth custom clearance. Once the pre-alert document recd from customer contains invoice /AWB checked and any discrepancies found same to be inform to Clients Share the documents and forward to respective department for checklist preparation /filing BOE with customs and do follow up. Arrange to put up the necessary documents to customs for clearance process and ensure the clearance as per KPI set. Once BOE assessment completed, Coordinate and Informed to Customer and plan for clearance /dispatch and coordinate with Transport department. Follow up for PCD Documents and arrange to send the same to client within KPI set by Customer. Maintain Daily Status Report and share with client on daily basis. Escalate the issues/delays timely within BDP and with Client as and when required to ensure meet KPI. Used machinery clearance. MRP Labelling, DYCC testing related knowledge Timely and prompt communication with Clients Preparation of Clients KPI reports & SQM, HBR & Annual BPR (Business Performance Review). Job Requirements Any Graduates Import Custom Clearance domain Knowledge & Customer Service Import Custom Clearance (CHB) Show more Show less
Chennai, Tamil Nadu, India
Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description Experience in Customs clearance (Field operations) Air Import & Export. Knowledge of Customs Notification and HS Code. Knowledge of Customs Bond Registration. And Double Duty Bond Processes Experience in inspecting material with Customs officer (Assessment / Examination). Experience in Taking Delivery of Import Material. Must Hold Customs Pass “H” Card Holder. Computer skill (Basic Knowledge (Mail / Word / Excel). Good English Communication Skill. Overall 10+ Experience in Filed operation (Assessment / Examination) & Re- Assessment. Experience in registration of EXIM License. Knowledge of scheme clearance AA/ EPCG / RODPE / SEZ / 100% EOU & another similar scheme Willing to work late Hours for physical Delivery of the shipment at Airport . Job Requirements Minimum HSC (Higher Secondary Certificate) passed At least 7 years of relevant work experience required Must possess a valid Customs Pass in Form “H” or “G” Show more Show less
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers or those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Charter: Successful candidate will utilize their proven track record in international logistics to identify, qualify and sell into new accounts whilst establishing and maintaining profitable business relationships with existing customers through both cross and up-selling activities. The target audience will be in the Life sciences and Healthcare verticals. Responsibilities: Take sales ownership, as an individual contributor, for regional or multi-regional companies not currently conducting business with PSA BDP International in the assigned region. Establish long-term business relationships with prospects. Have a ‘Hunter’ mentality and develop strategic solutions unique to each company to reduce overall logistics costs whilst improving sales to current and new customers. Enhance customer relationships (new and existing) throughout their contract to encourage contract renewal and/or extension, or issuance of a new RFP. Work closely with each region; use available resources from the group to transfer and share all knowledge about potential clients. Job Requirements: Minimum of five years of strategic sales in Life sciences and Healthcare logistics Self starter Track record of creating and enabling revenue streams. Strong relationships with Tier 1 and mid-size Life sciences and Healthcare suppliers Solid knowledge of international and domestic logistics. Experienced in bundling end-to-end services including digital to create solutions to address specific needs Excellent presentation skills, as well as strong in verbal and written communication. Ability to effectively network and influence prospects from senior to executive level. Strong negotiation skills. Excellent interpersonal and people management skills, as well as ability to work well with various cultures. High degree of integrity. Proficient in Microsoft Power Point, Word, Excel. University degree preferred.
Mumbai, Maharashtra, India
None Not disclosed
On-site
Contractual
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description Should have knowledge of Customs operation and customer Services + 15 years Manage relationship of a defined number of customers and prospects. Manage SLA with SOP, conduct monthly performance reviews with customers. Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance, and proactive thinking. Monitor the Daily Status Reports and to ensure KPI are met and prepare delay analysis matrix of beyond KPI Manage QBR’s & BPR with customers & internal stake holders. Ensures that Key Account activities are aligned with global/regional sector strategy. Work on regional customer initiatives and for implementing global business plan. Coordinates with BDM's on customer enquiries, account planning, business reviews etc. Updates BDMs and executive sponsors at regular intervals, ensuring they have an awareness of business-critical issues. Consults BDMs and Sector Heads on potential solutions and best practice. Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's). Achieving Financial Targets by Timely Billing, AR collection with DSO/DPO Delta. Growth in existing customer by targeting products not handled by BDP or any spot opportunities. Result oriented professional with extensive experience in Custom Clearance & Trade Compliance Keeping updates on latest Circulars / Notifications and Trade notice on Customs Job Requirements Minimum 15 years of experience in Customer Service and Key Account Management (KAM). Minimum qualification: Graduate degree.
Mumbai, Maharashtra, India
None Not disclosed
On-site
Contractual
Job Description About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers or those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Charter: Successful candidate will utilize their proven track record in international logistics to identify, qualify and sell into new accounts whilst establishing and maintaining profitable business relationships with existing customers through both cross and up-selling activities. The target audience will be in the LSH verticals. Geographical coverage will be the UK and Ireland. Responsibilities: Take sales ownership, as an individual contributor, for regional or multi-regional companies not currently conducting business with PSA/BDP International in the assigned region. Establish long-term business relationships with prospects. Have a ‘Hunter’ mentality and develop strategic solutions unique to each company to reduce overall logistics costs whilst improving sales to current and new customers. Enhance customer relationships (new and existing) throughout their contract to encourage contract renewal and/or extension, or issuance of a new RFP. Work closely with each region; use available resources from the group to transfer and share all knowledge about potential clients. Job Requirements Job Requirements Minimum of five years of strategic sales in LSH logistics Self starter Track record of creating and enabling revenue streams. Strong relationships with Tier 1 and mid-size LSH suppliers Solid knowledge of international and domestic logistics. Experienced in bundling end-to-end services including digital to create solutions to address specific needs Excellent presentation skills, as well as strong in verbal and written communication. Ability to effectively network and influence prospects from senior to executive level. Strong negotiation skills. Excellent interpersonal and people management skills, as well as ability to work well with various cultures. High degree of integrity. Proficient in Microsoft Power Point, Word , Excel . University degree preferred.
maharashtra
INR Not disclosed
On-site
Full Time
About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Title: Customer Service Excellence & Data Analyst Job Summary: The Customer Service Excellence & Data Analyst is responsible for ensuring exceptional customer service experiences while utilizing data-driven insights to improve service delivery and operational efficiency. This role involves analyzing customer feedback, service metrics, and operational data to identify trends, enhance performance, and support strategic decisions. The ideal candidate will have a strong background in customer service, as well as expertise in data analysis, enabling them to optimize customer interactions and drive continuous improvement. Job Requirements: Key Responsibilities: Customer Service Excellence: - Ensure the delivery of high-quality, responsive customer service across all touchpoints. - Address customer complaints and concerns, striving for resolution and customer satisfaction. - Develop and implement best practices, process for customer service operations. - Monitor and evaluate customer service performance against established KPIs (Key Performance Indicators). - Be focal connect between sales, customers and operations with customer-centric culture & approach. - Identify opportunities for enhancing the customer experience based on feedback and service outcomes. Data Analysis: - Collect, analyze, and interpret customer service data to identify New Accounts, Products, POL, POD, Volumes, Regions. Filter data, get appointments of customers & give leads to sales team across regions. - Develop and maintain reports and dashboards to track customer service metrics, such as New accounts, New opportunities, Closed opportunities, Lost opportunities, response time, resolution rate, and customer satisfaction scores. - Conduct in-depth analysis of customer feedback and satisfaction surveys to understand pain points and improvement opportunities. - Use statistical methods and data visualization tools to present actionable insights to leadership and cross-functional teams. - Monitor service performance against industry standards and recommend strategies for improvement. Cross-Functional Collaboration: - Work closely with customer service, marketing, sales, and operations, CFS & Terminal team to align data insights with business goals and enhance customer experience. - Collaborate with IT and systems teams to ensure effective data collection and reporting processes. - Assist in the development of customer experience strategies based on data insights. Continuous Improvement: - Recommend data-driven improvements to policies, processes, and procedures that enhance customer service quality. - Support the implementation of initiatives that improve customer retention and loyalty based on analytical findings. - Monitor the effectiveness of implemented changes and ensure sustained improvement. Reporting and Communication: - Provide regular updates and reports on customer service performance, trends, and insights to senior management. - Maintain and update dashboards to reflect real-time customer service performance. Qualifications: - Bachelor's degree in Business, Data Analytics, BBA or Marketing, or a related field. - Proven experience in customer service or customer experience management, preferred from Logistics background with internship or minimum one year of experience. - Strong analytical skills with proficiency in data analysis tools (e.g., Excel, PPT, Power BI). - Familiarity with customer service platforms and CRM tools like Salesforce or equivalent CRM. - Excellent communication skills and the ability to present complex data to non-technical stakeholders. - Ability to work collaboratively in a team environment and drive cross-functional initiatives. - Strong problem-solving skills and attention to detail. Desired Skills: - Experience in customer feedback analysis and service improvement initiatives. - Knowledge of statistical analysis methods and techniques. - Ability to think strategically and use data to drive business decisions. Desired Skill - BBA, Commerce Graduate or any equivalent stream from Marketing & Sales. Candidate who has done an internship will be an added advantage. Location - Mumbai,
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description Co-ordination with customers and vendors Thorough knowledge of Export Documentation Additional knowledge in operating in Logisys software, E-Sanchit document uploading in Icegate Good knowledge of customs regulation and incentive schemes for export Odex operation of form 13 and documents handover in the system Maintaining customers DSR Experience of handling re-export under sec 69 and sec 74 Good email communication skills Job Requirements Good knowledge of Export Customs documentation and customer servicing attitude Any Graduate/Under Graduate
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